Chatsworth Hotel, Hastings - Reviews & Ratings
Seafront, Hastings, East Sussex, TN34 1JG
Chatsworth Hotel, Hastings
The Chatsworth Hotel is one of the landmarks of Hastings, situated in a superb position on the seafront. All 52 bedrooms are tastefully decorated and ... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Anonymous ( Young couple)
on October 20, 2009
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Anonymous ( Solo business traveller)
on October 18, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"bearable" (108957054)
They let me check in early (10.am) Curry house restaurant.
Room very shabby and a bit grubby..Long hair on my pillow wasn't very inviting. Bath was like an old tub with the enamal all worn off Taps dodgy too.
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Anonymous ( Solo leisure traveller)
on October 13, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Generally good. " (108445378)
The staff were very helpful, and the breakfast provided as part of package was very nice. Room service was prompt and excellent value for money.
Parking information was misleading - it was onstreet and only free from 6 p.m. til 9 a.m. the next day; telephone in room didn't work; smell from the heating system of burning dust; toilets in lobby were grubby.
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Anonymous ( Group of adult friends)
on September 1, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Clean hotel,but did not seem deserving of it,s *** status" (107828488)
Convenience
Dining facilities overcrowded at Breakfast. English dinner menu poor
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Jack ( Mature couple)
from Kettering , GB on August 30, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Very pleased" (108782530)
Location. Staff. Cleanliness. Food. etc.
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Anonymous ( Mature couple)
on August 21, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Very Good" (108137566)
Car Parking
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Anonymous ( Family with older children)
on August 12, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Best staff in any hotel i've ever been to - they made our stay a special one for us. Thank you!" (108160823)
The staff at the hotel were the most helpful I have ever come across - they really couldn't do enough for us, they were so happy as well. They really did bend over backwards to help us and I would come back and recommend this hotel to others purely because the staff were so helpful. The resturant was also very lovely - helped of course by the fantastic staff! Thank you so much!
No bad points really - overall we had a great stay.
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Neil ( Mature couple)
from Cleethorpes , GB on August 5, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Would I stay at this Hotel again? Yes from the Hotel's standard of quality; but no, because of the lack of car parking. When one comes to a town on holiday, one parks the car and enjoys going around the local area on foot! I don't want to be paying the charges Hasting is making on park my car for a week or two - it makes a holiday additionally expensive " (107356040)
Well presented food at breakfast-time.Staff, particularly in the restaurant,were very clean in appearace and most polite.Hotel very clean and comfortable generally.
Lack of car parking facilities! With the high cost of street/car-park parking in Hastings, this can add a great deal of additional expediture to ones budgeted visit! As the "Slip-road" would not obstruct the main road, I cannot see why the local Hastings's Council make a chrge; surely parking charges are made to prevent ROAD/STREET congestion! I feel that this is a very mean chaarge! It would prevent ME from coming to Hastings again! I spoke to other visitors who made the same comment. So, Hastings Council,think about it - in the long run you are going to lose visitors, which will affect the general prosperity of the town.
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Silvia ( Young couple)
from Chertsey , GB on July 28, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"We liked it and will do it again." (107339783)
We had a very nice receptionist who helped with everything!
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Wenhong ( Solo leisure traveller)
from Hatfield , GB on July 23, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"nice, I just want a place to rest, and near to the coast, or place of interest, that's it, it's the right place." (108981054)
good service, nice food, people quite warm-hearted to help by giving local informations to the vister(Me)
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Carl ( Mature couple)
from Buckland , GB on July 14, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"acceptable, but there must be better places nearby " (108603280)
Fabulous breakfast - loads of choice
room tired, not enough sound insulation from road noise, no aircon
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Anonymous ( Solo leisure traveller)
on June 29, 2009
The hair driyer did not work.
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Anne ( Mature couple)
from Ammanford , GB on June 2, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Average, but wouldn't recommend the hotel to any of my friends or relatives." (107952805)
The breakfast and service was good.
The room was very tired looking in its decor. The view out of the window over the sea was lovely, unfortunately the double glazing had misted up between layers which spoilt the view.
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Anonymous ( Group of adult friends)
on May 26, 2009
The indian restaurant was great value and great food
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Anonymous ( Young couple)
on May 26, 2009
Breakfast was good, room clean and tidy.
Quite noisy - none of the doors had soft closures so every entrance and exit was accompanied by a slam.
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Anonymous ( Family with older children)
on May 7, 2009
The catering staff were very helpful. The double room was big enought for the cot/three of us.
The room was very dirty overall, the windows in the bedroom & top bed sheet had not been cleaned for good knows how long. The Air con did not work in the shower room and the window was not very secure (lock was not very good).
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Anonymous ( Solo leisure traveller)
on May 6, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"A good choice and much better quality than some other places I have stayed in in Hastings" (107611046)
Location on the seafront Ground floor public areas and breakfast room comfortable and spacious Bathroom clean and bright Froendly satff
A bit mor ethan I usually pay, but late availability was the issue
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Didier ( Solo leisure traveller)
from Nogent sur marne , FR on April 15, 2009
The noise from the TV next room. Thanks to god, they went out for dinner and apparently came back late.
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Anonymous ( Group of work colleagues)
on April 14, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"OK except for the weather would stay again if water is better system" (107533963)
excellent breakfast
water non existant would not even run between 8am and 8:45 then came out yellow and rusty. also not really enough coffee and sugar/milk in the room.
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Anonymous ( Solo leisure traveller)
on March 19, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Comfortable bed." (107685895)
Breakfast was very good and value for money
catch was broken on window room 117 so could not close it to. The bed was under the window so I was cold. Could not work the shower.
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Derek ( Mature couple)
from Nottingham , GB on March 18, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"the actual hotel and facilities were fine but the noise in our room from the nightclub spoiled the break for us." (107478277)
breakfast was good ,room was well serviced
unfortunately the nightclub under the hotel was very noisy also the view as of four wheelie bins and piles of rubbish during the day and people using the back of the hotel as a toilet or even more unsavoury things at night
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Anonymous ( Solo leisure traveller)
on March 17, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"I have stayed here twice now (in different rooms) and therefore I think it isn't a one-off experience anymore. The rooms are just very poor and dirty." (107861149)
Good location. Friendly and helpful staff. Easy to book online. Available at short notice. Clean sheets.
I thought these kind of hotel rooms were already a thing of the past. They might belong into "Fawlty Towers" but not in a 21st century hotel (whatever the price category). The furniture and equipment were apparently sourced from a 2nd hand shop some time in the 70s and have suffered a lot of abuse ever since. The bathroom can be summed up with one word: Dirty.
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David ( Solo business traveller)
from Walsall , GB on March 12, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"The hotel is clean and refitting seems to be well in hand, possibly once this work is complete and assuming some attention is paid to staff training and improved communication skills. I would happy to stay at this hotel for short periods or overnight. " (107960530)
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Anonymous ( Solo business traveller)
on February 28, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"Adequate" (107833775)
Staff tried hard.
Needed decorating. Some light fittings did not work.
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John michael ( Group of work colleagues)
from Nottingham , GB on January 13, 2009
Chatsworth Hotel, Hastings - Reviews & Ratings"good" (107819820)
Only one minor point -cold breakfast food and runny fried eggs
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Julien ( Solo leisure traveller)
from Woking , GB on January 3, 2009
friendly and helpful staff, good breakfast
card key kept not working and needed to get it reset each night
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Anonymous ( Solo leisure traveller)
on December 16, 2008
Chatsworth Hotel, Hastings - Reviews & Ratings"Typical (grotty) UK hotel. Far from international standards (except room rates...)." (107640563)
The hotel did not try to rip people off by trebling the room rates during the event (as so many others in Hastings did). Breakfast was available an hour earlier than normal because of the event.
There was a major event (Hastings Marathon) going on, with many of the guests competing in the marathon. The breakfast offered for this purpose was not adequate.
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Paul ( Solo business traveller)
from Bristol , GB on December 3, 2008
Chatsworth Hotel, Hastings - Reviews & Ratings"overall a good hotel worth the money" (107756005)
the staff were excellent
the fittings in the bath room were a little tired
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Joyce ( Solo business traveller)
from Overveen , NL on November 29, 2008
Nice room with seavieuw. excellent breakfast.
Took 10 minutes for the reception, to wake up and open the door. No hot water.
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Anonymous ( Solo leisure traveller)
on November 21, 2008
The staff were pleasant and efficient. The food is a good standard.
The lighting in the room was dim and uninviting. he bedside light is in a dilapidated condition
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Anonymous ( Group of adult friends)
on October 25, 2008
Chatsworth Hotel, Hastings - Reviews & Ratings"Ok for an overnight stay if the shower had been working properly. I expect I will book a different Hotel next year, however, if the Chatsworth was one of the only available Hotels near the Town, then I'd be happy to stay there. It's not that the Chatswoth is a bad Hotel. There's just better out there with hot showers!" (107899217)
Good position near Town Centre. Staff friendly. Was lucky enough to get residential parking and lucky enough to get a room on the 19th of October, booking at the last minute.
The shower was stone cold, even though there was hot water to the taps. This has been commented on in previous feedback left on other sites, so is disapointing that it has not been rectified. A warm shower is in important. The room was quite dark. The weak link in an otherwise enjoyable breakfast was definitely the sausages. Rubbery and flavourless.
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Anonymous ( Young couple)
on October 16, 2008
Chatsworth Hotel, Hastings - Reviews & Ratings"absolutley wonderful, thankyou." (107572452)
good friendly staff, nice atmosphere. lovely meals and fantastic idea of having a indian resterant at hand.
can't really fault anything, just new decoration would be an advantage.
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Ronald ( Mature couple)
from Llantwit major , GB on October 15, 2008
Chatsworth Hotel, Hastings - Reviews & Ratings"Overall a pleasent experience." (107584777)
Friendly staff - smart appearance - location perfect.
Cooked breakfast could have been warmer!
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Anonymous ( Young couple)
on May 28, 2008
Chatsworth Hotel, Hastings - Reviews & Ratings"Ideal location for tourists and good value for money" (97402022)
Great location, fantastic view, friendly staff, lovely breakfast,
Room in need of some modernisation, especially bathroom, TV reception was terrible
5 of 5 people found this review helpful:
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Mick ( Mature couple)
from Kent , GB on September 23, 2008
Chatsworth Hotel, Hastings - Reviews & Ratings"WOULD NOT HESITATE TO BOOK AGAIN AS THE OVERALL STAY WAS GOOD VALUE FOR MONEY AND SUITED US. WE WILL BE BACK (AS ARNIE SAYS)." (107299208)
GOOD STAFF ATTITUDE - EXCELLENT FOOD AND SERVICE FROM FRIENDLY STAFF.CAR PARKING NO PROBLEM.
THOUGHT DECOR WAS A BIT "TIRED" - A COUPLE OF LIGHTS NOT WORKING IN OUR ROOM BUT DIDNT CAUSE US A PROBLEM.ROOM WAS A BIT NOISY (OUTSIDE ROAD NOISE) BUT THEN WE DID REQUEST A ROOM WITH SEA VIEW SO NO FAULT OF HOTEL.
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Angela ( Solo leisure traveller)
from Milton keynes , GB on September 16, 2008
I was very disappointed as when I booked in, I ordered and paid for breakfast to be sent to my room at 8am, as I was leaving at 8.30am. By 8.15 it had not arrived, so I tried to call down, but the phone wasnt working in my room. Then I went to reception, explained, and they unhelpfully gave me the £3.00 they charged to have room service, but did not apologise and refused to refund anymore as the breakfast was complimentary, but as I was on a time scale, I missed out completely. I found the staff very unhelpful
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Anonymous ( Solo business traveller)
on September 10, 2008
Very good curry
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Anonymous ( Family with young children)
on May 19, 2008
it was clean and easy to find.staff was pretty friendly as well
room service was very bad.I rung the bell for room service many times.Ended up eating downstairs by the lobby a disgusting sandwich.Stale bread and flavourless filling.put me off ever coming back
4 of 4 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Overall, once we got the larger room it was a nice stay. Original room was way too small to be a double." (108995819)
Staff were very attentive.
Our room we booked originally looked to me like a single room. We wanted a double and fair enough we only paid 60.00 for the room but it was too small, so we asked to upgrade to a larger room and was told there wasnt one, we then asked for one with a bath and got what we thought looked like a double room. This was much nicer and larger. We dont undersand why we werent give this when we first asked.