Le Chateau Japonais, Hastings - Reviews & Ratings

2 Linton Road, Hastings, TN34 1TN 0

Le Chateau Japonais, Hastings
This unique French-Japanese guest house is family-run, cosy and homely, around 10 minutes' walk from the town centre and 15 minutes from Hastings Beach. more

 

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Le Chateau Japonais, Hastings

8/10 Overall rating

Category Average Rating
8/10 Check-in process
9/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 5/10 Georg ( Young couple) 

    from London , GB  on  September 2, 2009

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "I didn't feel welcome at this hotel as the service was poor and I didn't feel that the staff was making an effort. Having spent some time in Japan I can't any Japanese visitor is actually staying at this hotel. The tub and pool are very nice ideas but the overall execution is frankly quite poor." (108698926)

    Clean room, nice tub and outdoor pool, location near railway station.

    On second day there were no spoons and on the third day the room wasn't made up at all. Room was very hot and noisy as adjacent stairs didn't have a carpet. The double bed was on coasters and constantly kept rolling around the room. The impossibility to book breakfast upon arrival is a major minus point.

  • 9/10 Roderick ( Young couple) 

    from Otford , GB  on  July 30, 2009

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "We loved the hotel, it was something completely different and kept very clean. We will definitely be recommending this to friends. With everything considered, it was also great value for money." (107815860)

    A hot outdoor rock pool to relax in, a jacuzzi in our room, a mattress designed by NASA and a toilet that cleans your bum for you.... what more could you ask for?!?!? Staff were polite and willing to help, it was all kept very clean.

    In order to get to the rock pool, you have to leave by the front door which leaves the entire street to see you in your swimwear. Not so great for my slightly bashful girlfriend! The full English breakfast was not very good, burnt bacon, very poor quality sausages and tight portions. Investing a bit more money on the ingredients and making the meal a little larger would really improve this. I hope they do, as it was the only real disappointment for the whole stay.

    1 of 1 people found this review helpful:

  • 9/10 Daniel ( Family with older children) 

    from Hayes , GB  on  April 11, 2009

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Brilliant" (107532273)

    Lovely Japanese feel to the Hotel. Amazing baths.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Same sex couple) 

    on  March 17, 2009

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Not at all sure what we had let ourselves in for, but pleasantly surprised. Everyone very helpful, and the pool was lovely, warm and clean. Parking was fine after 6pm but could be a problem during the summer so make sure you know where to go. This is an unusual and quirky place, try it!" (107425279)

    Very helpful and good email response to questions. Rooms and bathrooms clean, interesting Japanese toilet!!! very deep jacuzzi bath. Bathrobes provided, and lovely hot outdoor pool, not for doing lengths though. Would stay again if in area.

    Front of house a little shabby, could be off putting, but clean rooms. Would like to have had a twin room but read that twin room has no window so used double plus sofabed which would have been very tight if I was over 5'7. Very steep steps up to door, also 3 flights to top rooms, not good if mobility is an issue.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  June 9, 2009

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Once you have got over the fact that it is a large convertyed house in the middle of a resistial street which has permit parking (call hotel to arrange parking pass) The Hotel is a nice place which is situated about 10 minutes walk from the town where there are a number of places to eat. I wouldn't say this is a primary holiday hotel or a place to take a family but as a weekend break for two who aren't worried about the surrounding area and all they need is a good place to stay then this is a wonderfuil experiance if only to use the Jacuzzi..." (107657415)

    The Fornt entrance is a normal front door which could do with a bit of a refurb to make it look better and cleaner. Once your inside there isn't much until you get to your room. The rooms are of a Medium size room views are of a normal reseidential area so if your looking for sea view not here, except as we where lucky to have a top floor room you could see out of the bath room window while sitting in the jacuzzi. Which Brings me on to the selling point of the room which is the bathroom. Not very big but it contains a very large and deep Jacuzzi which is about 4' deep. This is extremly lovely and highly recomended. There is also a Japanise toilet which if you are like me didn;t know what to expected then your in for a surprise (nothing radical). Bed was a little soft for me but otherwise very confortable.

    When I booked on the Internet the decription on the booking would read as if i had ordered breakfast but upon arrival i discover you have to book this directly with the Hotel it's self. But i don't as much of a problem as there are many places to eat in town. They request money upfront which is I believe they expect people to leave a posible unsocialble hours.

    1 of 2 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  October 21, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Fantastic get away with plenty of privacy " (107580289)

    Secluded, left to do your own thing, very clean and comfy

    1 of 1 people found this review helpful:

  • 9/10 Laima ( Mature couple) 

    from Marsham , GB  on  October 15, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "very nice and relaxling" (107813515)

    a bit different to the normal with japanese feel

    bit difficult to find, no final directions on web print out ..and very small sign on door

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Young couple) 

    on  October 7, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "really nice hotel with friendly staff." (107420670)

    room was beautifully decorated and the outdoor spa was great.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Family with older children) 

    on  August 26, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Extremely bad value" (107262582)

    Japanese Loo, jacuzzi and rock pool were all of good standard

    The bedroom was hot and stuffy, claustrophobic, cramped with no outside window or natural light. Alarm sounded for over a hour during the night until my husband roused the owner to sort it out - it was a fire alert for the attic - the owner merely turned it off, muttered sorry and went back to bed. We had a sleepless night and couldn't wait to leave.

    2 of 2 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  August 1, 2008

    Great place for a romantic night, lovely outside rock pool, and great jacuzzi bath in room, would definately stay again.

    1 of 1 people found this review helpful:

  • 10/10 Gerd ( Family with young children) 

    from Kongsberg , NO  on  July 25, 2008

    great spa facilities and spotlessly clean rooms- something a bit different to the usual guesthouse

    1 of 1 people found this review helpful:

  • 6/10 Olivier ( Mature couple) 

    from Brugge , BE  on  July 3, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Nice Japanese theme hotel." (108063408)

    Clean, great Japanese breakfast but expensive at 15

    Very unorganised people. Messy breakfastroom. Small bed.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Group of adult friends) 

    on  August 26, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Very disappointed and cheated. We were eager to leave early on Sunday morning feeling tired and frustgrated." (107249029)

    Water facilities were all good

    Sleeping facilities were extremely poor - hot stuffy, small, claustrophobic, no outside window or natural light. Alarm sounding for in excess of an hour during the night until 3am when we had to get owner to act - she turned alarm off which was an fire alert in the attic, muttered sorry and went back to bed. We all had a sleepless night.

    3 of 4 people found this review helpful:

  • 9/10 Tom ( Young couple) 

    from St. leonards on sea , GB  on  July 21, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "a" (108019003)

    excellent and unique facilities

    electric toilet didn't work

  • 10/10 Kath ( Solo business traveller) 

    from Invergordon , GB  on  June 19, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "excellent chilled out atmosphere would stay again and have already recommeded it to my company as a place to rebook for future trips to hastings" (99070664)

    the food was excellent

    by the time I had booked the hotel (same day) it was too late to book an evening meal

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  July 3, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Wish the pool had been advertised on the website " (108016831)

  • 9/10 Anonymous ( Mature couple) 

    on  March 13, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Utterly delightful and quirky. Don't come here if you're looking for glossy sophistication but if you want a warm and happy welcome and a sample of Japanese culture it's a find. The hotel is still a work in progress but don't be put off. We definitely plan to go back and next time we'll sample the outdoor hot tub as well." (97357359)

    3 of 3 people found this review helpful:

  • 10/10 S ( Other) 

    from Middlewich , GB  on  May 5, 2008

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "This is a fantastic place to stay and I will recommend it to my colleagues" (97659460)

    Fantastic staff, brilliant facilities

    1 of 1 people found this review helpful:

  • 9/10 Atsuko ( Young couple) 

    from London , GB  on  November 23, 2007

    We stayed there on my boyfriend birthday. The Staff was great she gave us the bottle of wine for the birthday gift. All facilities in our room were perfect! Luxury bath, specially Nasa bed is so comfortable you might feel like sleeping on the clouds.We had a great and relaxing night at this accommodation.

    One thing is the out side bath called Rotenburo(Japanese style bath) was not warm enough water. We were really looking forward to enjoying this hot pool of this accommodation but it was really clod out side we just had 30sec in the cold water then gave up.

    2 of 2 people found this review helpful:

  • 10/10 Martin ( Young couple) 

    from Poole , GB  on  October 27, 2007

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Overall, a fabulous 3 day break made special by the wonderful guest house we stayed in. It was clean, the staff friendly and efficient and the added extras - a real treat! Thank you." (97169668)

    The room was fantastic, particularly the plunge bath. The outdoor spa was also superb and made the stay a memorable one.

    2 of 2 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  July 3, 2007

    small friendly hotel

    1 of 1 people found this review helpful:

  • 10/10 Michael ( Young couple) 

    from Gillingham , GB  on  May 18, 2007

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "booking was simple hotel was very cosy and very good value for money the room was roomy and had all you could want in a room and more. I feel i have discovered a litle gem in hastings." (99722271)

    the room was out of this world jacuzzi was a real treat modern flat panel tv full size fridge everything was superb

    2 of 2 people found this review helpful:

  • 6/10 Anonymous ( Family with young children) 

    on  April 20, 2007

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "room could have been cleaner curtains grubby. no directions if there was a fire. no bell to ring if required assistance. spa outside very good garden could be tidier, made more user friendly. very friendly people chose not to have breakfast too expensive." (99369530)

    the spa bath situated in bedroom was excellent son loved it

    problems with the freeview t.v.

    2 of 2 people found this review helpful:

  • 8/10 David ( Solo business traveller) 

    from Sowerby bridge , GB  on  April 19, 2007

    Quiet, clean and friendly.

    No direct light into the room, to warm.

    1 of 1 people found this review helpful:

  • 8/10 Peter ( Mature couple) 

    from Bristol , United Kingdom;GB  on  February 27, 2007

    Indoor jacuzzi and fantastic outdoor spa; very friendly owners

    Some of the decorative finish in the room was a little shabby

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Mature couple) 

    on  February 24, 2007

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "should say that there is a hill if people are hard of walking." (99313641)

    after checking in we were left alone, but they were there if needed, it was very nice would stay agaian.

  • 8/10 Anonymous ( Mature couple) 

    on  February 17, 2007

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "The place was a little on the funky side,however I liked the feel and relaxed atmosphere. A little more information onthe heated pool and breakfast options would of made the stay more enjoyable" (99254759)

    close to town

    hard to find

  • 9/10 Michelle ( Young couple) 

    from Hatfield , United Kingdom;GB  on  February 17, 2007

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Definately recommend this hotel its very homely and worth the stay and money. Loved the jacuzzi and the japenese style rooms!" (99643065)

    Definatley the spa bath in the garden and the warm welcoming we received

    Not having a mirror in the main part of the room

  • 9/10 Heidi ( Mature couple) 

    from Reigate , United Kingdom;GB  on  December 19, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "A brilliant experience in a very quirky hotel. The outdoor pool was absolutely fantastic and the deep jacuzzi in the room was really special. A truly magical and memorable stay." (99105584)

    The room being so near to the front door.

  • 10/10 Geoffrey ( Solo business traveller) 

    from Taunton , United Kingdom;GB  on  December 7, 2006

    The outside hot spa was fantastic and very warm even on a damp november evening. The room had a fantastic shower/ hot tub.

  • 8/10 Michael ( Solo business traveller) 

    from Brierley hill , United Kingdom;GB  on  November 28, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "A strange but ultimately pleasant stay! Part French, part Japanese guest house in Hastings?? An extremely comfortable bed, fridge, plasma TV, great bathroom and on the whole very relaxing. Good value for money, and must be one of the most unique guest houses in the country!" (99755240)

    Very comfy bed, fabulous jacuzzi bath, plasma TV!!

    Maybe needs a few finishing touches to make it a bit more homely.

  • 9/10 Anonymous ( Mature couple) 

    on  November 26, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "the hotel in general was fine, but very basic, a little to basic. but everything was there." (3305502173)

    it was very average.

    the spa outside, was to far from the room for the winter to get to, it would be fine in the summer, it was a shame it didnt have a covered walkway to get to it for the winter months, we would have liked to have used it, but it was to cold to get there.

  • 8/10 Anonymous ( Mature couple) 

    on  November 24, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "We want to return to have a meal" (99570929)

    The onsen and the opportunity to soak in the Japanese bath in the room

  • 5/10 Ann ( Other) 

    from Northampton , United Kingdom;GB  on  November 17, 2006

    The Japanese style bath tub.

    Very noisey, horrible pillows.

  • 6/10 Anonymous ( Mature couple) 

    on  October 29, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Disappointed as two of the three nights were noisy, not as restful as previous visitors had reported. Japenese meal superb, but ambiance was not condusive" (3305443491)

    Spa bath in the garden

  • 9/10 Elizabeth ( Family with young children) 

    from Camberwell , United Kingdom;GB  on  October 25, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "The best thing about the accommodation was the hot tub (jacuzzi) that my granddaughters sat in for 45 minutes turning the bubbles on and off at intervals. They also wanted to try the hot pool outdoors but felt too shy to do so without swimwear. Lovely fresh fruit in the room and a fridge which was nice for cold drinks. Everything provided for generous hot drinks. A minor criticism was that the room smelt damp and the skirting looked grubby and stained which was out of keeping with everything else that was spotless." (3305518465)

    The deep bathtub

    No window in room, very tight squeeze for three of us.

  • 9/10 Anonymous ( Young couple) 

    on  October 24, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "This was one of the quirkiest places Ive stayed in and did the job! The staff were friendly and helpful and generally we were comfortable! Would recommend to others purely on its fun factor! A++++" (3305522714)

    Thought the spa and jacuzzi was THE best thing, We had the best stay and would definitly recommend to anyone else!!

    Nothing really.... It all fitted the bill and was value for money!

  • 9/10 Lewis ( Group of work colleagues) 

    from Peterborough , UNITED KINGDOM;GB  on  October 17, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "Charming hotel, excellent facilities and the most comfortable bed i've ever slept in. Highly recommended!" (3305490164)

  • 10/10 Anonymous ( Young couple) 

    on  October 17, 2006

    the outside onsen-fantastic!

    Curtains that allow the light in early.

  • 7/10 Kim ( Solo business traveller) 

    from Sheffield , United Kingdom;GB  on  October 16, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "once you have got around the fact that this hotel is different to any other you will ever stay in it is very nice. Clean and very comfortable" (3305481836)

    the outdoor rock pool

    nothing really, just took a little getting used to something completly different to what I normally expect

  • 10/10 Tracy ( Family with older children) 

    from Beddington , UNITED KINGDOM;GB  on  August 31, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "I would like to have had a better description of direction to get to the accommodation. I know they were doing work on the property and I will look forward to going back once it is complete." (3305214748)

    This was a fantastic place and I would tell people to go there, I'm deffinately going back. My sone really enjoyed the spa and jucuzzi.

    nothing

  • 7/10 Daniel ( Young couple) 

    from Soho , United Kingdom;GB  on  August 30, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "I would recommend this hotel if the prices were lower. It is an unusual concept and quite a novelty, so it was fun." (3305251512)

    Unusual experience, never seen a jaccuzzi that big in a converted victorian terrace! good location to the station and very friendly staff.

    Expensive for 1 night and didn't include breakfast. It didn't quite work as a luxury hotel- spa facilities were a little shabby for the price.

  • 8/10 Mary ( Other) 

    from Chingford , United Kingdom;GB  on  August 25, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "We arrived nearly 2 hours early but our room was ready and we were welcomed in.The hotel is in a pleasant quiet road close to all amenities.Parking was no problem. Lots of steps leading up to front door-need to be fit! The room was clean but SMALL. We had to move the double bed (most comfortable hotel bed I've ever slept on) to pull out the sofa bed my son was sleeping on,and this took up all floor space. The room is advertized as being suitable for 3 adults, perhaps this should be a couple and a very small child. To be fair, the proprietress did suggest we change to a twin room but it was nearing the end of our stay and we couln't be bothered! Problems were sorted out immediately e.g the shower head fell apart and this was replaced practically instantly. The bathroom was lovely with lots of full size toiletries provided. Despite size of room and lack of wardrobes the outside spa and comfy bed made up for this and I would book this hotel again." (3305047457)

    the jacuzzi and the totally wonderful, relaxing late night dips in the outside spa.

    The total lack of wardrobe/cupboard space. Disliked living out of a suitcase even for 4 nights.

  • 10/10 Kevin ( Young couple) 

    from Reading , United Kingdom;GB  on  August 22, 2006

    Le Chateau Japonais, Hastings - Reviews & Ratings

    "if you are travelling away for a romantic weekend i can thoroughly recommend this accomodation, privacy is available within the 24hr outdoor hot rock spa pool and is a truly amazing experience. Amazing value for money!!!" (3305093585)

    The room itself was very well presented, the en-suite with jacuzzi was well above standard and unique. The outdoor hot rock spa pool which is open 24hrs where you are allowed to take your own drinks blew my mind and made the stay totally unforgettable!!

    there was nothing i disliked about the accomodation except perhaps the abscence of MTV on sky

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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