Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings
Lake 6, Spine Road East, South Cerney, Cirencester, GL7 5FP
Cotswold Water Park Four Pillars Hotel, Cricklade
With a lakeside setting amid open countryside, this luxury Cotswold hotel and spa boast contemporary designs, fine views and a position within the Cotswold Wate... more
£
Rooms from £60
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Peter ( Solo business traveller)
from Maidstone , GB on August 22, 2009
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Trudi ( Family with older children)
from Faversham , GB on May 26, 2009
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Overall very dissapointing; most definitely did not meet our expectations." (107829470)
Pleasant location and front of house staff well trained.
Very overpriced (especially for size of room, menu, quality of food and very small 'spa'. Looks much better on the web than in reality. 'Spa' has small pool, one sauna and one steam room (an 1 1/2 is about as long as you can stay unless you choose a treatment). Breakfast inedible & expensive at £15.95 a head with grey scrambled egg that looked like it had been there overnight, unappealing mushrooms but plenty of greasy pork. Staff were rushed off their feet with only 2 covering the bar/dinner lounge with a full hotel and wedding reception(we ordered at 8.50 and our meal arrived between 9.20 & 10:10 by which time we had had to return to our room as we ran out of babysitter time).
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Roy ( Mature couple)
from Walsall , GB on May 8, 2009
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"An enjoyable weekend in an idyllic setting was ruined by the food." (107362795)
Everything concerning the appearance and running of the hotel was first class.
The food especially dinner on both evenings left a lot to be desired. Fresh fruit salad consisted of; three types of melon, a small piece of pink grapefruit and a small scoop of icecream. Sunday evening "Braised shoulder of lamb" was possibly the worst meal I have ever been served. The lamb contained about a dessert spoon of meat and the rest was fat, one small potato palento and about a tablespoon of cabbage. For dessert my husband ordered cheese and biscuits, hoping that would cure his hunger, and then we found that there was a supplement charge of £4.95 for this item. The meals were small and inadequate. At no time where we offered extra vegetables etc. A complaint was made to the server, but nothing was done about this. Very disappointing.
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Anonymous ( Same sex couple)
on March 25, 2009
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Our stay at this hotel was probably the best we have ever had. I cannot think of one single thing that could be faulted and I would recommend to anyone." (107433802)
The hotel was very clean, modern and had every facility needed. The hotel staff were excellent and the quality of food was very good.
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Anonymous ( Mature couple)
on November 14, 2008
A supplement is required for a room with a lake view.
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Wendy ( Same sex couple)
from Rushden , GB on August 27, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"very enjoyable" (108080974)
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Phil ( Group of adult friends)
from Plymouth , GB on August 11, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Very good value for B&B and excellent staff and facilities." (108086881)
Cleanliness and maintainence of hotel was excellent. Staff were very friendly and helpful.
With a family of 4 the restuarant prices were much too expensive meaning we had to eat out each evening.
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Anonymous ( Same sex couple)
on July 23, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Good " (108075964)
Staff very friendly and mostly efficient. Facilities good. Food good. Proximity to places to see very good
Other guests staying as part of a group party weekend and having absolutely no consideration for others
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Carole ( Mature couple)
from Burnham on sea , GB on July 16, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"I would recommend this hotel - wonderful location, fantastic hotel and the staff were 1st class." (97409065)
The Hotel was excellent and the staff were 1st class - efficient, friendly and welcoming
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Peter ( Mature couple)
from Blackpool , GB on July 16, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Excellent, most enjoyable" (108049992)
Excellent hotel, great facilities and very efficient and welcoming staff.
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Anonymous ( Group of work colleagues)
on May 19, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"very relaxing stay and value for money" (97553133)
spa staff were very fiendly and helpfull
breakfast was a little dry
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Anonymous ( Young couple)
on May 8, 2008
Pool, Sauna
Restaurant was fully booked until 10 pm upon arrival
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John ( Mature couple)
from Salisbury , GB on April 7, 2008
Beautifully clean new hotel.
Nothing
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on April 29, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Having booked a twin- bedded room on line, and having that confirmed, we were surprised to find that the room allotted had only a small double bed. Having complained, we were sent to a twin room a long way from reception! Otherwise, no complaints!" (97471301)
comfortable beds
Over wash-basin light not working
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Anonymous ( Young couple)
on March 5, 2008
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"We stayed 2 nights and really enjoyed the experience. The hotel is set in lovely grounds and our room overlooked the lake, which was really pleasant. The staff were enthusiastic and kind and the hotel is nicely designed with a clean, modern decor. we used the restaurant for both breakfast and evening meal, both of which were well handled by the staff and enjoyable. The pool and spa are terrific and very comfortable. We would certainly reccomend this hotel to people of all age groups and are planning to go back again, this time with the kids!" (97372356)
Fresh, clean, well laid out, relaxed, pleasant environment.
Nothing
2 of 3 people found this review helpful:
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Paul ( Solo business traveller)
from Stoke on trnet , GB on November 13, 2007
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Staff were very friendly and the quality of the food was excellent. Very dissapointed with the bedroom walls being so thin. I could even here snoring from one of the next rooms. Due to this I had a poor nights sleep." (97668519)
Nice, clean, Modern Hotel with excellent facilities.
The bedroom walls were to thin. Hearing other peoples TV's and talking disrupted my sleep.
2 of 2 people found this review helpful:
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Steven ( Mature couple)
from Sale , GB on October 31, 2007
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"A clean modern hotel spa.Staff very well trained and attentive.Chilly in lounge due to a howling gail and rain outside..and when the double doors opened we all caught the chill of the elements.Not comfortable to sit,read and relax,sadly.Overall the temp was on the cool side. Room well appointed.Bathroom smelt..may need looking at by the plumber.Beds comfy ,linen spotless, wardrobe adequate,and generally very good value for money Breakfast was fairly good.Cooked breakfast was more stewed than I would have liked,but you cannot keep bacon crisp in a bain marie. Prices in the bar were high so we did not stay in to enjoy the ambience there.Coupled with the fact that it was not a cosy and intimate environment,anyway. A Bientot Mary and Steve. ps We will return!!!" (97052894)
I liked the overall feel and ambience.The staff could not have been more helpful,from the moment we arrived until we checked out ,nothing was too much effort.I will certainly recommend your hotel to friends and family.
Made an error and booked a twin room Room 114..smell of drains in the bathroom,made it a bit pongy!!
2 of 2 people found this review helpful:
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Ben ( Young couple)
from Plymouth , GB on November 20, 2007
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Good hotel but more attention to maintenance details and other guests would help." (97800873)
View from the room
The bare electrical wires hanging out of the wall under the radiator. The fire alarm was set off 2 AM. The doors in corridor outside our room slammed every time someone went through them at 3 4 5 6 and 7 AM
1 of 1 people found this review helpful:
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John ( Solo business traveller)
from Ruthin , GB on November 6, 2007
Cotswold Water Park Four Pillars Hotel, Cricklade - Reviews & Ratings"Unfortuanetly I was unabel to take advantage of breakfast, but from my experience the waiting staff were courteous and extremely helpful, the food was also excellent. I will certainly visit again taking the opportunity to use the facilities on offer." (97304557)
Clean and uncluttered, everything worked
Probably a lack of good working light
1 of 2 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Overall an excellent hotel but more attention to cleanliness and general tidiness would enhance the experience. This is not to say that the hotel was generally unclean or untidy because it was'nt but the litle things if unchecked so mount up. I hope that these commentes are constructive in heling you to make improvements." (108658787)
The room that I had was well appointed and spacious with a wonderful view out onto the lake. Extra value would have been the ability to enter the room from the walkway. But overall an excellent room
When I arrived on the Sunday evening, the breakfast tray from the previous occupant was still out side my door. On the two occasions that I had room service breakfast, my tray was still in my room when I returned from work in the evening and on both occasions it was an hour before it was removed. I have no problem with putting the tray outsaide my room but if it is not taken away it just shows a lack of care and attention. The other point I have on cleanliness is that a waiter came rushing out of the resytaurant and plunged a bottle of wine into the drinks ice saying that has to be ready in ten minutes or we will have to give it away. When I asked the bar man if that was the ice that was going into drinks he said yes. I queried tha advisability of this and he said its only a bottle of wine. A bottle of wine maybe probably in dust and handled which will transfer onto the ice and then into a customers drink. What makes this worse is that there is a large ice tray specifically for that purpose on the counter. Also the main restaurant was limited for the class of hotel with a better choice menu available in the lounge. There is a "gastro" pub on site - gastro food - no just the sort of food available in any reasonable pub.