Park Inn Telford, Telford - Reviews & Ratings
Forgegate, Town Centre, Telford, TF3 4NA
Park Inn Telford, Telford
Attending Telford on business, visiting Fujitsu, Capgemini, EDS or HMRC? Or are you wanting a leisure break to see Ironbridge and its nine museums? The... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 6/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Geoffrey ( Group of adult friends)
from Llanelli , GB on March 29, 2008
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Anonymous ( Family with young children)
on June 13, 2008
Park Inn Telford, Telford - Reviews & Ratings"excellent value for money although breakfast a little pricey" (97046023)
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on April 19, 2008
Park Inn Telford, Telford - Reviews & Ratings"Would use again for a conference or shopping trip. Prices were doubled because of a few conferences in the area so would book again at the normal price." (97456190)
close proximity to railway station, shopping centre, easy to find by car
Room was very warm, not able to open any windows or able to adjust temperature. Bathroom very dated but okay for an overnight stay.
1 of 1 people found this review helpful:
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Ross ( Group of adult friends)
from Bristol , GB on July 3, 2007
Park Inn Telford, Telford - Reviews & Ratings"The Hotel in general is friendly and welcoming. The bar area has nice decor and looks modern although it is situated in the main lobby of the Hotel. During peak times, this may cause a logistical problem. The Rooms although clean and well maintained are small. The overall layout of the Hotel is quite poor with a large distance between some of the rooms and the Reception / Bar / Restaurant area." (99515349)
The Staff were reasonably friendly, bar-staff in particular were prompt and polite.
Rooms were very small, overall Hotel layout was quite poor.
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on March 19, 2008
Park Inn Telford, Telford - Reviews & Ratings"When I booked the accommodation I asked for a double room. However when I arrived, late at night and tired, I was informed that the room I thought I booked was not what I was getting. Instead I ended up with a twin room. Allocation on Arrival was not mentioned anywhere on the confirmation that I printed out. I didn't make arrangements for the kids to be looked after and travel 2.5 hours to sleep in a different bed from my love. The room allocated was next to the lift and I had to spend the night listening to people saying good night as well as listening to the lift going up and down. The next day I asked to be moved. Luckily there was some people checking out so I was able to be accomodated in a better room and this time with a double bed. I think that this needs to be made clear or that if I book a room believeing it to be a double room then that is what I should get. I should not arrive and be told I had to sleep in a twin room. I would not have booked the room if I had known this in advance." (97439698)
Staff were friendly and helpful. The rooms were very clean and it all felt very welcoming.
There is not much control over the air flow. Windows are heavy and huge which means that you can't let a little air in the room, you have to let a lot of air in.
1 of 1 people found this review helpful:
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Richard ( Solo business traveller)
from London , GB on September 25, 2007
Park Inn Telford, Telford - Reviews & Ratings"Not worth the money they charge. I would expect to pay no more than " (97051307)
Friendly staff
In need of a refurb - shabby.
1 of 1 people found this review helpful:
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Michael ( Group of work colleagues)
from Gwynedd , GB on December 19, 2008
ROOMS NEED A MAKEOVER
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Stewart ( Solo leisure traveller)
from Manchester , GB on June 27, 2007
Park Inn Telford, Telford - Reviews & Ratings"Better value and better experience than staying in private B&B's where the rooms are small there is only a shower and the atmosphere can be a bit old fashioned and sometimes nosey. I liked the privacy friendliness and efficiency of Park Inn." (99179819)
Big spacious room, big bed big bathroom big bath. Plenty of privacy. Nice atmosphere.
1 of 1 people found this review helpful:
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Eileen ( Young couple)
from Durham , GB on October 28, 2008
Park Inn Telford, Telford - Reviews & Ratings"The hotel seemed to have a nice buzz to it" (107858161)
I would like to commend the lady on reception on Sat. afternoon around 3.30p.m. as she was able to make her own on the spot decisions and was very helpful, polite and accommodating using common sense approach which is always best. Very unusual in the UK now a days.
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Iona wyn ( Solo business traveller)
from Pwllheli , GB on June 21, 2007
Park Inn Telford, Telford - Reviews & Ratings"It is very convenient to attend a course at this hotel but the above comments need to be considered." (99193822)
Convenient location for ameneties
Hurried approach especially at dinner in the evening.Person in charge too bussy to acknowledge.Reception staff on arrival obviously is tired of her job because she trets everyone the same.Bathroom appeared well worn.Cheap toiletries.
1 of 1 people found this review helpful:
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( Mature couple)
from Essex , GB on October 2, 2008
Park Inn Telford, Telford - Reviews & Ratings"Very pleasent stay " (107512081)
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Craig ( Solo business traveller)
from Ash vale , GB on May 30, 2007
Rooms too small and in dire need of modernisation. Mattress was very uncomfortable and obviously very old and in need of replacement.
1 of 1 people found this review helpful:
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Tony ( Young couple)
from Sliema , MT on September 30, 2008
Park Inn Telford, Telford - Reviews & Ratings"I won't go to a Park Inn hotel again unless I'm forced to" (107140868)
Really bad experience. 1 towel for 2 persons for 2 days. Apples offered at receptions had some sticky substance on them. Rooms smelled and over all, for the price I paid, I would have expected a lot more. I've had better service for half the price in a nearby inn at the Services!!
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Anonymous ( Mature couple)
on May 13, 2007
Park Inn Telford, Telford - Reviews & Ratings"Hotel is nicely central to areas we were visiting. Nice entrance lobby / bar area. Rest has already been said." (99250197)
public areas were clean and tidy. Staff helpful and friendly. Swimming pool area untidy and in need of overhaul
our firt room was not fully cleaned. We had to ask for toiletries, robes etc. On second day we had to move rooms as the bed in the first one was completely broken in the middle and was very uncomfortable. Second room was very dusty but bed was far more comfortable. Rooms are shabby.
1 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on September 23, 2008
Park Inn Telford, Telford - Reviews & Ratings"Good" (107162200)
Friendly helpful Staff
Room was a little shabby peeling wallpaper etc
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Alan ( Solo business traveller)
from Snodland , United Kingdom;GB on March 31, 2007
Housekeeping poor. Tea & Coffe not replenished. Bathroom shower taps very difficult to operate
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on September 10, 2008
Park Inn Telford, Telford - Reviews & Ratings"the hotel was good near to all local amenities " (97803718)
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Dennis ( Other)
from Reading , United Kingdom;GB on March 3, 2007
Park Inn Telford, Telford - Reviews & Ratings"reception desk very efficient breakfasts excellent and freshly cooked. staff very helpful" (3305430569)
clean, warm, comfortable bed.
only one easy chair in a twin bedroom
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on September 3, 2008
Staff were very helpful and courteous.
Room allocated had no view, was shabby and next to the lift shaft , we were upgraded to better room at no extra cost which helped. Dining: I requested gluten free meals but choice was extremely limited.
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Eileen ( Group of work colleagues)
from Ilford , United Kingdom;GB on March 1, 2007
Park Inn Telford, Telford - Reviews & Ratings"I have stayed at this hotel numerous times to attend the Conference Centre. Very often conferences finish about 9 or 9.30 p.m. and it is extremely difficult to find a place to have an evening meal in the Telford area. Having stayed at another hotel where the dining room closed at 9 p.m. it was impossible to find a place to eat, and we had to wait for the night man to come on duty and prepare us a supper in room service, which we received about midnight. The bar at your hotel is open until 11 p.m. which is very good." (99761159)
Clean, comfortable and convenient to find
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on February 19, 2007
Park Inn Telford, Telford - Reviews & Ratings"All in all the hotel was sufficient for my needs, the rooms need updating and most of all painting! I found the breakfast staff a little rude, one of them demanded my room number without greeting me or showing me to a table, I was left to figure the rest out, ie tea and coffee coming from the machines etc. This i found a bit offputting. But overall the staff were helpful and polite, particularly in reception where several small problems were quickly and efficiently ammended. I think that in this day and age of free wi-fi access pretty much everywhere i felt that the charge for the internet was extortionate! For the cost of the room i would have expected it to have been included." (99522816)
The provision of leisure facilities
The rooms are a bit dated and desperately need repainting - there were lots of marks on the walls and the bathroom was a bit grim, needs a lick of paint all round!
1 of 1 people found this review helpful:
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John ( Solo business traveller)
from Copthorne , United Kingdom;GB on January 25, 2007
Park Inn Telford, Telford - Reviews & Ratings"The hotel is geared to business people staying for short periods; it is fine for that clientele but do not expect anything more. The dinner menu is a bit restrictive but the quality is OK." (99997048)
A bit old fashioned, could do with a revamp.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on November 28, 2006
Park Inn Telford, Telford - Reviews & Ratings"Breakfast on top at that price meant a trip to ASDA on the way to the conference centre which wasn't easy. (they dont open til 8.30 and conference started at 9am). I was disappointed with the lack of vegetables served with my meal. The menu said served with a selection but there was only cabbage (which I thought was onion so didnt try) The rest of my time in the hotel was very comfortable." (3305053738)
quiet
long black hairs (mine is short and fair) in the bathroom and they even got onto my clothes
1 of 1 people found this review helpful:
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Rudi ( Young couple)
from Livingston , United Kingdom;GB on November 4, 2006
location for me was fab food was good and staff were plesant
the bed we slept in was really uncomfortable it sank in the middle and i didnt have a good nights sleep at all i had a 5 to 6 hour drive to edinburgh in the morning and i did not feel that i had a good nights sleep at all and wasnt re-freshed
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on October 31, 2006
Park Inn Telford, Telford - Reviews & Ratings"Expensive for what it is. I was probably unlucky with the room but it was the poorest sounding proofing between 2 rooms I have ever experinced. I may as well have been sharing." (99287120)
It was close to where I was working.
No soundproofing from the adjoining room.
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Anonymous ( Group of work colleagues)
on September 15, 2006
Park Inn Telford, Telford - Reviews & Ratings"Large, easy to find but anonymous hotel, that hosts conventions. No atmosphere in either bar or restaurant." (3305293565)
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Alex ( Young couple)
from Bracknell , United Kingdom;GB on August 25, 2006
Park Inn Telford, Telford - Reviews & Ratings"In general, our stay was fine. However, having booked in January, it takes the mick to be told oh sorry, we've no non-smoking double rooms left. We ended up with a double room in the smoking side, which thankfully didn't smell of smoke, but the attitude on the reception desk was entirely unacceptable. The only other complaint is the everything costs extra attitude - particularly the breakfasts, and at " (3304102151)
Accommodation was fine - nice to have a bed with a quilt instead of with sheets, and the room was fine.
The everything is chargeable attitude.
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Gabriel ( Solo business traveller)
from Stockport , United Kingdom;GB on August 23, 2006
Park Inn Telford, Telford - Reviews & Ratings"I can think of a number of hotels in Telford that offer a better experience than the Park Inn. The only plus point for this hotel is its location. Wouldn't stay again unless there was no alternative." (3305204715)
Breakfast was good and staff were friendly.
Hotel has the general feeling of being a bit tatty and tired.
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Anonymous ( Solo business traveller)
on August 5, 2006
Leisure Facilities.
noisy aircon units. Room 'tired'
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Stewart ( Other)
from Kelso , United Kingdom;GB on August 2, 2006
Park Inn Telford, Telford - Reviews & Ratings"Fine Hotel for a short stay." (3305104826)
Bright modern Hotel with good facilities.
Other than the Hotel there is nothing to do in area at night.
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Edward ( Mature couple)
from Wisbech , United Kingdom;GB on July 31, 2006
Nice clean room and comfortable beds. Adequate storage for luggage etc.
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Craig ( Young couple)
from Bodmin , United Kingdom;GB on July 24, 2006
frendlyness of the staff the lesiure facilities were fantastic.
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David ( Solo business traveller)
from Oxford , United Kingdom;GB on July 9, 2006
rooms were noisy - could hear telly next door. power shower - wasn't
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Anonymous ( Young couple)
on May 27, 2006
Great Leisure facilities, good clean rooms and friendly staff
Nothing
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Anonymous ( Solo business traveller)
on May 22, 2006
convinient location to central telford
the mattress was too soft, pillows seemed as if they were hollow
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Anonymous ( Solo business traveller)
on April 11, 2006
Park Inn Telford, Telford - Reviews & Ratings"A good hotel for business use. Very clean with good facilities. Very helpful staff." (3304388301)
Quiet and easily accesible
access to resteraunt menu in room
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Andrew ( Solo business traveller)
from London , United Kingdom;GB on April 10, 2006
Park Inn Telford, Telford - Reviews & Ratings"I think i just covered this above." (3304379400)
Over priced. Looks like all the room revenue is spent on the foyer and restaurant, not the rooms. Bed was extremely uncomfortable, the radiator is on all the time and causes the room to maintain a tropical state, the bathroom is below standard for the rate, i think i should stop here and say i wont be visiting again for any reason, better to travel long distances than to put up with such sub standard over priced accomodation.
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Anonymous ( Solo business traveller)
on April 1, 2006
Park Inn Telford, Telford - Reviews & Ratings"The cost of accomodation (" (3304429239)
Proximity to meeting location
Generally worn furnishings, draughty windows, etc.
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Anonymous ( Solo business traveller)
on March 18, 2006
Park Inn Telford, Telford - Reviews & Ratings"A straightforward hotel. I did'nt know about the leisure pool before I arrived (but probably would not have used it anyway)" (3304221667)
Good parking.
Smoke free lounge area. Quicker checkout
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Norman ( Mature couple)
from Balham , United Kingdom;GB on February 16, 2006
Park Inn Telford, Telford - Reviews & Ratings"Have stayed at this hotel at least once a year in the past 4 years mainly due to it's good walking distance to Telford Ice Rink and Centre. It is a very spacious hotel. Right from the car park and into the building. Bar food and restaurant are good and reasonably priced. Have never had any cause to complain about anything during the stay, which has always been a minimum of two days." (3304200271)
Spacious room with 2 comfortable chairs to relax in whilst watching tv before retiring.
Bathrooms could be refurbished. If providing BBC News 24 why not just provide all freeview channels? Surely a plus to customers.
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Anonymous ( Other)
on February 7, 2006
Park Inn Telford, Telford - Reviews & Ratings"It was very quiet - this did not matter untilthey started hoovering in the bar area well before the bar was due to close. When we complained however the staff were quick to stop. I do think that this hotel is good value for money overall however." (3304187147)
Easy to find, friendly staff, good food, ideal meeting place.
The leisure facilities are run by a privatev health club. there are children's swimming lessons on a Saturday morning so the pool is crowded and full of young children and parents (not ideal for leisure!) The bathroom was very dated and needed a refit. It smelt very musty - like a hospital! the room was on the ground floor. Also one of the blankets in cellophane wrapping needed a wash - again it smelt very stale.
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Edward ( Same sex couple)
from London , United Kingdom;GB on February 1, 2006
Park Inn Telford, Telford - Reviews & Ratings"Your Breakfasts are over priced we went into town and had a full English at half the price. Bar drinks are pricey too. Your Day/Night Staff were wonderful and nothing was to much trouble they were always polite and smiling 5 stars" (3304101238)
it was confortable clean and tidy
lighting in room (one of the bulbs had blown) the iron was covered in gunk
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Sorcha ( Solo business traveller)
from Worcester , United Kingdom;GB on January 30, 2006
Park Inn Telford, Telford - Reviews & Ratings"In the city centre, this was a good base for me to go about my business. On the whole better than I had hoped, and it was an enjoyable stay. Negatives are fairly minor, and could be easily rectified. Sunday evening checkin was good, Friday morning checkout was so-so, with a lot of business people leaving. Luggage store was in reception, with bags left in plain view and easily touchable when reception unmanned" (3304121194)
Bedroom was clean tidy and a decent size. Asked for an iron and Ironing board and it arrived only a few minutes later. Evening meals were good, and a nice wine selection.
Reception had overriding smell of chlorine for several evenings - I assumed from the pool. Bar area at night was dirty, especially on the Sunday evening - floor needed to be swept. Not a huge area for non-smokers, but have to admit that the smell of cigarettes competed somewhat with the pool. Price of resturant evening meals were not displayed anywhere (e.g. on menu itself) - this would certainly help, especially if someone was on a budget.
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Philip ( Solo business traveller)
from Northchapel , United Kingdom;GB on January 22, 2006
Park Inn Telford, Telford - Reviews & Ratings"I was actually very disappointed with my room for the money - £99 - especially as I had booked an upgraded room. Although clean it was very small." (3304141968)
Plain, clean and simple
I found the hotel very noisy
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Bas ( Solo business traveller)
from Gouda , Netherlands;NL on January 16, 2006
Park Inn Telford, Telford - Reviews & Ratings"Since the take over the quality has decreased. You pay too much for what you get in return." (3304109492)
The hotel upgraded standard rooms to crown rooms. I've stayed in these rooms before for less money as regular room. They asked me if I would like a newspaper in the morning which I did not wanted. Though each morning I got a newspaper. I had a beef burger from the pub. The burger came black from the grill and the sandwich obviously was warmed with the micro wave and was hard to chew.
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Anonymous ( Young couple)
on December 21, 2005
Park Inn Telford, Telford - Reviews & Ratings"Stay was enjoyable even with fire alarm going off at 330 am and having to stand out in the cold for an hour. The staff were great handing out blankets and tea and coffee. Excellent value, will use again." (3304049928)
room felt very warm and home like.
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Anonymous ( Group of adult friends)
on December 11, 2005
Park Inn Telford, Telford - Reviews & Ratings"The hotel advertises a spa facility. It would have been useful to know that they also let this area for children's swimming lessons. It is hard to use a spa when the pool is full of small children and mothers. The restaurant looks really good but the food is very disappointing. Breakfast looks great and probably is if you eat at 7am but by 9.30 is cold, so if you eat late stick to fruit and toast." (2979199)
There was nothing outstanding
Heating, Restaurant and Spa
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Richard ( Mature couple)
from Basingstoke , United Kingdom;GB on November 26, 2005
Park Inn Telford, Telford - Reviews & Ratings"Saturday night was VERY noisy. Music group playing downstairs until 12:30 was annoying as were noisy people banging doors at 4 in the morning. Could hear noises from next-door bathroom whilst we were in bed early in the morning. Bathroom ceiling had been repainted and the maskinh tape had been left around the top of the tiles." (2590068)
Room was comfortable, and close to a lift. Close to station.
Food. Breakfast was very expensive and not particularly warm and missed the personal waitress touch for toast/coffee/tea etc. Other meals were OK but none of it was anything special.
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Ronald ( Group of work colleagues)
from Datchet , United Kingdom;GB on October 18, 2005
Park Inn Telford, Telford - Reviews & Ratings"Telford is not an easy place to find your way around. It is important therefore that the Hotel is the sort of place where you dont feel it necessary to go out in the evening. The food in the restaurant was excellent, and the staff appeared very friendly." (2807310)
Clean, tidy and comfortable
The Bar Area should be larger, with maybe a large screen television.
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Anonymous ( Solo business traveller)
on October 15, 2005
Park Inn Telford, Telford - Reviews & Ratings"a very short stay with good room facilities. I would have liked to have known about the large scale conference bookings before hand. Reception area was extremely packed and loud with people drinking and socialising - bit off putting for lone traveller." (2847423)
size of room and in room facilities - particularly iron and ironing board
attitude of staff was less than enthusiastic especially on check out. Token for the car park wasn't given.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"we would like to have known more about telford itself as on arrival we were surpised to find that there was no town centre and no places of entertainment ie pubs and restaurants in walking distance of the hotel." (97449677)
quiet and comfortable with friendly and efficient staff
rain falling on metal windowsills kept us awake most nights
2 of 2 people found this review helpful: