The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings
Foregate Street, Worcester, WR1 1EA
The Worcester Whitehouse Hotel, Worcester
The Worcester Whitehouse Hotel is situated in the heart of historic Worcester. This 4-star hotel offers comfortable surroundings, exceptional quality of food an... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous ( Group of work colleagues)
on August 12, 2008
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Anonymous ( Solo leisure traveller)
on July 1, 2008
Very comfortable
It was disappointing that the pool and sauna facilities were not available. It was also a nuisance not to be able to check in before 2.00.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on November 18, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"would go again but they better advertise as the romm is and adjust price accordingly" (107437211)
clean ,spacious, good position in town ,good facilitites ,good bar, good restaurant
room poor - advertised as executive room and stated on booking form from you as front of hotel - not , grand and well appointed - not, it was on second floor near lift - view of roof window sealed shut - too hot air con not working
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Anonymous ( Mature couple)
on November 14, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Enjoyable stay but did most of my eating and drinking elsewhere." (107987869)
Central to Worcester, parking good. The hotel waas clean and tidy and staff efficient and friendly.
A glass of wine in the bar cost more than a bottle in the nearby supermarket.
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Anonymous ( Mature couple)
on November 9, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Generally good, except for points above." (107441953)
Good location in centre of Worcester. Nice clean room. Reception staff all pleasant and helpful.
Room was too hot, and altering heat settings didn't seem to help. Breakfast on our first morning was only average - food had been kept warm for quite a while and was a bit dried up. Also, we were made to feel that we should leave restaurant at 9.30am prompt!
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Anonymous ( Solo business traveller)
on November 16, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"I would definitely use this hotel again, being a female lone traveller the secure car park was a big benefit when arriving during the hours of darkness. I would have liked to know how to access it though prior to my arrival as the hotel is situated on a busy one way main road. I would definitely stay at this hotel again due to its great location for the town centre but I would ensure that I did not have a room next to the elevator as when it is in use it is very noisy." (97845862)
Good central location and secure car parking.
Even though I had a superior room, it had lots of damp patches visible all over the bedroom. Noisy elevater which was next to my room.
3 of 3 people found this review helpful:
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Elaine ( Mature couple)
from Great wakering essex , GB on September 25, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings" See summary of good points." (107151383)
Service and surroundings excellent, staff very pleasant and helpfull. Room clean and comfortable with good facilities. Enjoyed our stay very much and will not hesitate to book with you again when we need to visit Worcester.
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Gill ( Group of adult friends)
from Huddersfield , GB on September 16, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Easy access from motorways and rail system made this a good place to meet up and share some fun over the week-end. " (107161227)
Good location for centre of Worcester - close to shops and restaurants with good parking facilities. Leisure facilities were good. Staff were friendly and helpful.
Initial room allocation was problematic but well sorted by staff when we asked for a transfer. The lunchtime food we had on site was disappointing but the breakfast had a reasonable choice and was good.
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Frederick ( Mature couple)
from Birmingham , GB on August 28, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Felt that general conditions did not meet 4*standards, and was overpriced." (107173496)
The location of the hotel was excellent.
Not informed that hotel had a large wedding party booked that domainated bar & restaurant areas. Room was on 1st floor, music from wedding party continued until midnight, and sounded like it was directly below our room.
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Anonymous ( Mature couple)
on August 26, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Good" (107288743)
Excellent food
Had to ask twice before a lamp was mended in the room. Very noisy family next door lettng children run round until 1.30 a.m.
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Anonymous ( Family with older children)
on August 18, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"great" (97025496)
great location. nice hotel. good breakfast.
our room was REALLY dusty! hadn't been dusted in months! also shower fell apart - but otherwise lovely room.
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Anonymous ( Mature couple)
on June 25, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Good value for money" (108052374)
Hotel well equipped, very helpful staff
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Anonymous ( Mature couple)
on June 23, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Would not stay again as couldnot sleep" (108078834)
Very nice and helpful staff. Hotel spotlessly clean and very well presented
Premium room was at the front of the hotel, very noisy (drunken revellelers- not your fault) railway bridge very close to window, didn't get much sleep. Only just passed the exam I took, the main reason for staying at the hotel was to be fresh for an intensive one day course.
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Anonymous ( Mature couple)
on May 6, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"overall good experience" (97350659)
on site parking excellent breakfast comfortable bed
had to move rooms- noise heard from room above, creaking floorboards
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Hayley ( Young couple)
from Nr shrewsbury, shropshire. , GB on April 3, 2008
clean and comfortable
the bathroom door became locked and it took 7 hours before somebody came to see to it, also the shower was off its hinges and my boyfriend held it up for me to have a shower, for safty, and whilst doing that we got locked in the bathroom and it took us ages to get out. The second time the door locked itself whilst we were on the outside of the bathroom.
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Anonymous ( Other)
on March 21, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"I had all the information beforehand and was satisfied with my stay. I would be happy to stay again if the opportunity came along." (97390210)
All the facilities - for my daughter the gym and the pool.
Not being able to understand the instructions for the shower. I suggest a small notice should be placed somewhere in the bathroom explaining how to use the shower. Once I had removed my spectacles it was impossible to see the etching on the taps control.
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Susan ( Mature couple)
from Billingham , GB on March 20, 2008
good access for shopping, spacious room, good breakfast
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Pamela ( Solo business traveller)
from North cheam , GB on March 16, 2008
Very comfortable, nice to have tea tray. Hotel in a quiet area. Good to have free parking facility. Staff Pleasant. Food okay too.
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Anonymous ( Family with older children)
on March 5, 2008
The light airy feel of the reception area and stairwell, with natural light flooding from the atria.
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Anonymous ( Mature couple)
on March 5, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"WE HAVE STAYED AT THE HOTEL TWICE BEFORE AND HAVE PREVIOUSLY HAD ROOMS IN THE OLD PART OF THE HOTEL WHICH WE CONSIDER TO BE NICER AND MORE INDIVIDUAL. THE BREAKFAST WAS VERY GOOD AS USUAL." (97669775)
GOOD SIZE ROOM WITH COMFORTABLE BED
IN THE NEW PART OF THE HOTEL
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Anonymous ( Young couple)
on March 3, 2008
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Staff were friendly and helpful. Excellent central location. Nice hotel but could be improved in some areas as mentioned above" (97685509)
bed was very comfortable. shower was excellent.cooked breakfast was good
very creaky floors- could everyone walking past all times of day.room windows are sealed shut which is a serious hazard if there was a fire. gym needs a better ventilation system- very sweaty smelling at peak hours.pool and sauna area suffereing with a lot of damp
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Raymond ( Mature couple)
from Windsor , GB on May 16, 2007
The hotel room was very small but clean and comfortable
The smallness of the room
1 of 1 people found this review helpful:
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Anonymous ( Other)
on February 20, 2008
Friendly and accommodating staff and a minimum of fuss. The room clean and with adequate facilities and an excellent buffet breakfast. With the railway station literally across the road location was also a major consideration. All things taken into account this was excellent value for money.
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Anonymous ( Family with older children)
on January 16, 2008
The staff were very friendly and helpful. The rooms were clean and comfortable. Hotel spacious & luxurious feel to dining and bar, foyer areas. Very convenient for those travelling by train - opposite the railway station, and very good for city centre shopping and sights, race course etc.
There was a shower curtain in bathroom - not great.
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Anonymous ( Family with older children)
on April 25, 2007
Location, price, parking, bright atmostphere & pleasant decor within hotel throughout including the rooms clean, modern decor & facilities, lovely bathroom, shower good, gym, pool
noise late at night from bar below stairs in lobby - should be located elsewhere, also noise from guests returning to hotel late can hear much movement & talking in adjacent rooms, excessive creaking of floors
1 of 1 people found this review helpful:
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Anonymous ( Same sex couple)
on November 9, 2007
the hotel was great but thout the man on the front desk was very unfriendly i felt he had a problem with us being a same sex couple and even went so far as to offer a twin room althou i had booked a double
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Anonymous ( Mature couple)
on October 19, 2007
CLEAN SPACIOUS AND VERY COMFY
BAR AND RESTRAUNT STAFF SOMEWHAT DRAB AND DOUR
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Janice ( Mature couple)
from Folkestone , United Kingdom;GB on July 1, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"It was an excellent weekend & a lovely hotel. Staff were always helpful & friendly & the facilities were excellent." (47100850)
Clean, tidy & comfortable
Room was a little small but was fine for a weekend
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Richard ( Young couple)
from Nottingham , GB on June 20, 2007
central location
room was rubbish. On the first floor overlooking the bar area and next to the lift shaft. Did not sleep very well. Breakfast food was poor. Eggs were tasteless. croissants were stale. ran out of orange juice
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Anais ( Mature couple)
from Vedene , FR on June 9, 2007
cleanliness of room and bathroom
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Anonymous ( Group of adult friends)
on June 6, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Lovely hotel with very friendly and helpful staff. Breakfast lovely." (99782405)
Very modern and clean
nothing
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Gillian ( Mature couple)
from Bexleyheath , GB on June 5, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Good quality hotel for accomodation in centre of town,parking available but on first come first serve basis,not a problem to us as hotel wasn't full.Check out time not till midday so we could spend morning in town before leaving.I wouldn't bother with the breakfasts!" (99671660)
Nice comfortable room, hotel in middle of town,helpful staff.
had to ask for sufficient towels, only 1 set provided in room for two of us. Breakfast poor, would not have paid the price quoted[
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Clifford ( Mature couple)
from Old basing , GB on May 30, 2007
poor bathroom facilities. very poor breakfast food.
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Anonymous ( Young couple)
on May 19, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"good facilities. very clean and friendly staff." (99262826)
very nice hotel!
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Emily ( Young couple)
from Gwent , GB on May 16, 2007
Good central location for Worcester attractions. The staff were friendly and helpful, the food was excellent and the room clean & tidy.
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Anonymous ( Mature couple)
on May 16, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Hotel was nice inside and very clean just a little dissapointed with the lax attitude of young staff. Wanted to stay for evening meal no one in restaurant but was told expecting a party in (Fri Eve) one hour later restaurant still empty, I am sure because it was early we could have been served, anyway found a nice little italian restaurant." (99457007)
Accomodation was fine, service was not 100% seemed to be young staff with no one senior overseeing staff
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Moira ( Young couple)
from Presteigne , GB on May 16, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Apart from the stuffy room it was grand!!" (99990106)
Lovely spacious airy reception
Couldn't open windows so it was very stuffy in room.
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Conrad ( Solo leisure traveller)
from London , GB on May 1, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"On booking in I was asked if I would like to have dinner in the hotel. I was shown a menu and agreed to book in for dinner.The dining room staff did not seem to be aware that I had booked in! The table d'hote restricted menu I was given bore no relationship to the menu I was shown at reception. I left and ate out." (99629727)
Room too hot and no means of lowering heat. I tried to telephone out but your instructions did not work
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Lynda ( Mature couple)
from Coventry , GB on April 27, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Very clean and pleasant accommodation - staff were helpful and friendly" (99309566)
location of hotel for town centre
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Anonymous ( Mature couple)
on April 24, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"see above convenience did over-ride the problems all of which you could sort out if you wanted too -except perhaps gent toilets-not a good location see above" (99068830)
convenient location
ironing board but no hairdryer??? return towels from leisure club to reception???-not cleanly or convenient gents loo c;lose to fron6t door-inappropriate use so out of order/leak leisure club has loads of kit-but has not in my view been chosen well
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Michael ( Solo business traveller)
from Goole , United Kingdom;GB on April 20, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"I thought all the facilities were first class. In the town centre you were close to the cinema and all the alternative restruants and bars. The car park was secure. I will stay at the Hotel again" (99133210)
Every thing was clean, all items ie coffee maker and hairdryer worked
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Patricia ( Mature couple)
from Harrow , United Kingdom;GB on April 19, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"This is a good standard hotel very conveniently situated. The staff were very helpful. If I stayed again I would bring a swimming costume to make use of the pool." (99915302)
Convenient, clean, efficient staff
Broken fan in bathroom
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Joan ( Mature couple)
from Liverpool , United Kingdom;GB on April 18, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"I would recommend this hotel because the staff were very helpful, the room met all requirements and it is in a very central position with good good car park facilities. It is a short walk to shops and Cathedral. I have already told friends about it and would stay there again if in the area. Breakfast was good with attentive staff at all times. We did not dine in the hotel because there is a good Italian restaurant very nearby." (99424007)
Bright, clean room - all items as required including welcome ironing facilities.
My husband would have liked to have been on the railway side of the hotel!
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Anonymous ( Mature couple)
on April 18, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"We enjoyed our stay, despite the features of the room we did not like. The reception staff were very good. However, the restaurant for breakfast was a little disappointing. It was clear that there were not enough staff and keeping up with demand ie keeping the various buffet items supplied was problematic. That said, the food was good and the waiting staff very pleasant." (99532669)
Clean, spacious room. Tea and coffee good. Bathroom very nice.
Quite noisy, bed rather hard, pillows uncomfortable.
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J ( Mature couple)
from Birmingham , GB on April 18, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"We were very pleased with our stay; the room was clean and well presented and the bed very comfy! Loved the grand staircase too! Wish we could have stayed longer. Maybe next time ..............!" (99928181)
Nice size room and en-suite, clean and very well presented.
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Cedric ( Mature couple)
from Twyford , United Kingdom;GB on April 13, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"Generally the hotel met our expectations, was relaxing and comfort-able. Staff were particularly pleasant and helpful. Breakfast lacked choice in the cold buffet selection compared to other hotels in our experience. We did not want to use the leisure facilities but they were not explained on check-in." (99919379)
Spacious room;comfortable bed and settee;clean with excellent housekeeping
Shower fitment: difficult to adjust. Noise from plumbing/water from adjoining bathroom(s)
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Anonymous ( Solo leisure traveller)
on April 8, 2007
It was fairly clean and kind of spacious for a single room. The hotel stuff was very friendly.
The airconditioner didn't seem to function properly. I spent a very cold night. Also one of the lights in the bathroom was blinking.
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Jennifer ( Mature couple)
from London , United Kingdom;GB on March 21, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"everything explained on the website." (99465512)
clean, fresh, excellent food, really nice room, friendly, helpful staff, excellent leisure facilities
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Steven ( Mature couple)
from Poulton-le-fylde , United Kingdom;GB on March 14, 2007
The Worcester Whitehouse Hotel, Worcester - Reviews & Ratings"we chose this hotel after reading online reviews for other hotels whilst not the cheapest on offer the location and parking made it an ideal choise" (99022325)
central location for shops and nightlife the staff and the breakfast was first class
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Anonymous ( Group of adult friends)
on March 14, 2007
central to all amenities in worcester
access to swimming was only after going outside
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"We will stay again, we will just eat out" (108014756)
Very good value for money
Bar staff has trouble with english language, restaurant staff were stand offish and hurried you through, food was ok
2 of 2 people found this review helpful: