Hôtel du Helder, Lyon - Reviews & Ratings
38 Rue de Marseille, Lyon, 69007
Hôtel du Helder, Lyon
Hotel du Helder is a charming property located just 35 kilometers from the Saint Exupery Airport. We are in the heart of the beautiful town of Lyon. BU... more
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Rooms from €48
(approx. £43) per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 7/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Anonymous ( Solo leisure traveller)
on November 22, 2008
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Anonymous ( Young couple)
on August 25, 2008
Hôtel du Helder, Lyon - Reviews & Ratings"Good" (107169237)
Clean, cheap, situated in the very centre of Lyon, in front of a tramway stop and very close to an underground station.
It's quite old and the rooms are small. Better for a stopover then for a proper holiday I guess.
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Jacques ( Solo leisure traveller)
from Grande synthe , FR on February 5, 2008
Hôtel du Helder, Lyon - Reviews & Ratings"Quality of cleaning of the room, and bathroom, is good." (97946433)
Fairly cheap in LYON (due to a lower standard)
Front rooms are quite noisy.
3 of 3 people found this review helpful:
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Anonymous ( Group of adult friends)
on January 24, 2008
Staff were friendly and helpful, hotel was clean, room was small but inexpensive and had everything you'd need for a weekend stay.
I found the amount of food served at breakfast to be inadequate!
3 of 3 people found this review helpful:
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Graeme ( Group of adult friends)
from Prudhoe , GB on October 2, 2007
Hôtel du Helder, Lyon - Reviews & Ratings"Pretty much got what we paid for and expected for a three star French hotel. Decent location, and therefore a good base. Were never expecting to spend much time in the room, which is just as well." (97748011)
Great breakfast, friendly helpful staff, right at a tram-line for travel
Beds & pillows pretty uncomfortable, decor in rooms needs freshened up.
3 of 3 people found this review helpful:
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Blendea ( Solo leisure traveller)
from Deva , Romania;RO on March 27, 2007
Hôtel du Helder, Lyon - Reviews & Ratings"overall review good good conections with train/metro/bus central area" (99708412)
breakfast excellent, clean
poor phonic isolation of the room
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Edward ( Mature couple)
from Ottawa , Canada;CA on October 18, 2006
Location and price
Unmanned front desk. No staff on duty during check-in or check-out. One hotel employee runs both office and separate bar. No elevator - we had to climb 4 flights of stairs to our 4th floor room.
2 of 2 people found this review helpful:
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Anonymous ( Young couple)
on July 28, 2006
Hôtel du Helder, Lyon - Reviews & Ratings"The area isn't the nicest and walking late at night did feel intimidating. The hotel does provide off street parking (7 Euros / 12hrs) which comes highly recommended; my car's soft-top roof was knifed during the night because I left it on the street so if you want your car in one piece use the garage." (3304999002)
The hotel provides good value for money, and an excellent breakfast.
The rooms are small but clean and well maintained. The lack of air conditioning during the summer months requires the window open and the street is pretty noisey at night.
2 of 2 people found this review helpful:
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Anonymous ( Group of work colleagues)
on July 25, 2006
Accomodation is rather cheap and decent, close to the center, good breakfast.
There is no conditioning in rooms.
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Anonymous ( Family with older children)
on April 16, 2006
Hôtel du Helder, Lyon - Reviews & Ratings"All the little negative points were more than compensated by the attitude of the staff who were extremely friendly, polite and helpful. The one big reproach however was the fact that the hotewl was said to be situated in Perrache, it was far from there over the Rhone and had we known that we`d certainly have booked somewhere else,nearer to where we wanted to be.There are hundreds of hotels in Lyon but just a very very small percentage of them were on the site which restricted our choice but booking from abroad on line is by far the easiest. Having said this I would recomand the tourism de Lyon site as it would have given us more choices." (3304475659)
The fact that whoever wished to smoke could do so
There were no in room facilities for coffee/telephone and no room services.The shower was leaking every where but on you!There could have been a box of tissues in the bathroom but for the price it was pretty good.
3 of 3 people found this review helpful:
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Anonymous ( Family with older children)
on June 29, 2006
Hôtel du Helder, Lyon - Reviews & Ratings"Pleasant low cost hotel in an area adjacent to the tourist part of Lyon. Rooms are functional but adequate and staff are friendly and helpful." (3304470336)
Good location - handy for trams and metro. Close enough to all the tourist sites but not too close for any noise or disturbance
Bathroom was functional but would have preferred a shower over the bath also. Air conditioning would have been very usefull.
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Anonymous ( Family with young children)
on June 16, 2006
Hôtel du Helder, Lyon - Reviews & Ratings"With staff able to speak English is important." (3304812781)
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Anonymous ( Young couple)
on June 13, 2006
The location was not pleasant at night due to groups of youths etc. around the streets.
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Anonymous ( Family with older children)
on April 23, 2006
The staff were very helpful
The poor breakfast, and the uncomfatable pillows in the bedroom, that kept us awake all night.
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Tanya ( Mature couple)
from Ferndown , United Kingdom;GB on April 18, 2006
The room was very clean comfortable and the towels were like new every day
nothing
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Bart ( Group of adult friends)
from Eindhoven , Netherlands;NL on March 12, 2006
Good breakfast, the hotel was clean and the parking facilities
The shower in the badroom could be improved. Taking a shower standing up was not possible.
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Gary ( Young couple)
from Rugby , United Kingdom;GB on November 5, 2005
Hôtel du Helder, Lyon - Reviews & Ratings"I would have liked to know that the hotel was used to house people on social security, and did not have a bar." (2726498)
nothing
decor, cleanliness, facilities, furniture.
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Anonymous ( Group of work colleagues)
on October 5, 2005
Hôtel du Helder, Lyon - Reviews & Ratings"The hotel offers comfortable rooms, the breakfast was good and the room where it was served was nicely decorated. The price to comfort ratio was also very good. The parking places around are all payant so unless you don't leave early in the morning (9h) and come back after 19h it is better to stay in the garage of the hotel." (2679014)
Room was comfortable and quiet. Restaurants all along the street. Not far from city center. Staff was very friendly.
A written form how to get there would have been very helpfull, as the map offers either a too large or too small a picture to follow it, and the one way streets around make it a bit difficult to find it. We didn't find the entrance for the hotel parking (It costs 7/day).
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Anonymous ( Family with older children)
on September 27, 2005
Hôtel du Helder, Lyon - Reviews & Ratings"Staff friendly and helpful and hotel in good position for visiting the beautoful city." (2742219)
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David ( Mature couple)
from Nr bishops stortford , United Kingdom;GB on August 25, 2005
Hôtel du Helder, Lyon - Reviews & Ratings"Essentially the hotel did not meet the standards outlined in the internet advert. A bar would have been a positive benefit and the room although relatively clean and tidy would benefit from a modern 'make over', especially the bathroom." (2619711)
It was sufficient for a base to explore the local area
The description of the hotel did not match its location as described in the email description, in fact I would not have felt happy being in area of the hotel after dark.
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Anonymous ( Family with older children)
on June 26, 2005
Access to garage, air conditioning, price
pillows, breakfast
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Anonymous ( Solo business traveller)
on June 24, 2005
Hôtel du Helder, Lyon - Reviews & Ratings"It was good. Thank you." (2390777)
I particulary liked the friendly attitude of staff, and the wonderful breakfast.
The cleaning in the rooms can be improved,there is no iron facilities in the hotel.
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Gerardus ( Solo business traveller)
from Zeist , Netherlands;NL on June 23, 2005
Good value for money. Central location.
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Elliot ( Mature couple)
from Charlotte , United States;US on June 1, 2005
Hôtel du Helder, Lyon - Reviews & Ratings"old warn out beds had to change rooms three times till we found a somewhat comfortable chamber. would liked to have known the condition of the hotel first. The breakfast was good however." (2264948)
location
old, rundown, could be a wonderful boutique property with a major overhaul.
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Moser silva ( Group of adult friends)
from Belley , France;FR on May 31, 2005
The hotel was very nice, well locateded, I didn't have any problems.
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Kenneth ( Same sex couple)
from Helsingborg , Sweden on November 22, 2004
Hôtel du Helder, Lyon - Reviews & Ratings"A well situated hotel at a fair price." (1572999)
The beds and also the breakfasts were good
The check in and the order at the reception not acceptable
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Dionysis ( Young couple)
from Sheffield , United Kingdom on October 30, 2004
Hôtel du Helder, Lyon - Reviews & Ratings"area exactly, more about location" (1581135)
clean room generaly. friendly staff
area not very attractive, hotel policy checking out at 10:30 am a bit noisy surrounding rooms at six floor
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Yvonne ( Solo leisure traveller)
from Burlington , Canada on September 30, 2004
Hôtel du Helder, Lyon - Reviews & Ratings"I travelled around France for about 11 days and stayed in 7 different hotels. This was by far the worst one. Actually it was the only one where I had a bad experience. Some of the others were less money and far better. The lift broke down and I had to lug my suitcase down 3 flights of stairs.It was extremely dirty especially in the common areas. The dining room was not bad. It was very noisy since the walls were so thin and I hardly slept." (1518088)
It was easy to find
Bad neighbourhood, noisy, dirty, terrible bed,too expensive for the low quality.
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Anonymous ( Solo business traveller)
on October 12, 2009
Propre et confortable
Impossibilité de joindre la réception pour l'informer d'une arrivée tardive : j'ai été coupée 4 fois !! Du bruit à 2 heures du matin !
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Anonymous ( Solo business traveller)
on March 15, 2009
Rapport Prix/situation
Fenêtres, chauffage, propreté.
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Anonymous ( Solo leisure traveller)
on December 9, 2008
ersoonnel de nuit pas communiquant
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Anonymous ( Family with older children)
on December 8, 2008
petit déjeuner, situation géographique, environnement calme (= chambre sur cour interieur)
propreté de la chambre(dessus de lit, peinture des murs) bruit de tuyauterie
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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I was disappointed that the hotel was more expensive because I booked it online. It should have been the other way around. 10 euros more expensive, actually.