George & Pilgrims, Glastonbury - Reviews & Ratings
1 High Street, Glastonbury, BA6 9DP
George & Pilgrims, Glastonbury
The George & Pilgrim Hotel is situated in the beautiful town of Glastonbury. Founded in the early 15th century, the hotel has welcomed people for over 500 years... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 6/10 | Your room |
| 6/10 | Working order of facilities / equipment |
| 7/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Christopher ( Mature couple)
from Steyning , GB on June 6, 2008
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Paul ( Young couple)
from London , GB on November 12, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"Staff not very friendly or helpful. Quite basic facilities and poor maintenance. This could be an amazing place but it is poorly run and maintained. They have painted fake panelling and columns in the reception hallway which is staggering considering everything else is original. But a genuine medieval inn with four poster beds so well worth a visit but I wouldn't stay for more than a night." (97531799)
Traditional character medieval inn. 4 poster bed. Good beer.
Hard/lumpy bed. Dark room. Faulty electrics and plumbing. Cold as central heating was not on.
1 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on October 29, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"This place has so much character. The Abbot Selwood room is very generous with four poster bed, views onto the high street through stone mullioned windows, antique style furniture, spacious bathroom etc. Monks Cell smaller, but also full of atmosphere. Creaky uneven floors, a winding staircase - we loved it. The staff were all friendly and helpful. Dinner was excellent value at " (97402779)
1 of 1 people found this review helpful:
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Kieron ( Group of work colleagues)
from St albans , GB on November 11, 2008
The hotel is fantastic for someone who enjoys historic architecture, and the central location is great
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Anonymous ( Young couple)
on October 20, 2007
Unfortunately the Henry VIII room was dusty. The tea/coffee tray was very basic (only 3 biscuits for two people!!). The bathroom had toilet paper under the cistern to catch leaks although paper was dry.
1 of 1 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on September 8, 2008
George & Pilgrims, Glastonbury - Reviews & Ratings"great hotel - though some guests were complaining about ghosts!" (107131824)
fabulous value and location
emergency exit for hotel ran right through my room :(
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Eric ( Family with young children)
from Toronto , CA on August 21, 2008
George & Pilgrims, Glastonbury - Reviews & Ratings"could do a few small things that would of made the room a nicer -- kleenex, toiletries in bottles, second key to the room, better pillows" (97439284)
lovely site and atmosphere, staff friendly
could of been cleaner
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Klaus ( Solo leisure traveller)
from Munich , DE on August 20, 2008
George & Pilgrims, Glastonbury - Reviews & Ratings"Overall I find the hotel too expensive compared to the space in the room and the overall service." (107173928)
- nice old building in the middle of Glastonbury - friendly staff
- carpet in the room dirty - breakfast time unacceptable (MON through FRI 8:00 to 9:00, SAT/SUN 8:30 to 9:30) - no food in the restaurant on SUN evenings - cleanliness of bar and restaurant poor
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John ( Group of adult friends)
from London , GB on August 6, 2008
George & Pilgrims, Glastonbury - Reviews & Ratings"Good; enjoyable" (107115551)
Staff were excellent. History of the Inn. Glastonbury is such a lovely place.
Noise from air conditioning fan for the cellar at night.
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Julian ( Group of work colleagues)
from Liverpool , GB on July 1, 2008
George & Pilgrims, Glastonbury - Reviews & Ratings"perfect for our needs, we've already booked a night there again for next year!" (97186382)
friendly, very centrally and conveniently located.
reallt can't fault anything
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Anonymous ( Mature couple)
on May 1, 2008
Beautiful character property with friendly and helpful staff.
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Anonymous ( Solo business traveller)
on February 22, 2008
Atmosphere Freindly Staff
Nothing
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J.p. ( Solo business traveller)
from York, , GB on January 26, 2008
overall quality
no food on a Monday & due to poor reception TV useless
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Julie ( Solo leisure traveller)
from Gerrards cross , GB on December 5, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"great" (97385181)
an opportunity to be in the heart of glastonbury in a clean and historical building
the room was quite small but effective for what i needed
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Jill ( Group of adult friends)
from Northolt , GB on July 21, 2007
Room clean and well presented
A Non-smoking room with the smoking area just beneath the window. It was a hot night, so we had to have our windows open. It was just like sleeping in a smoking bar!
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Valerie ( Other)
from Port jefferson, new york , US on June 27, 2007
The fact that the hotel was in the heart of Glastonbury and that it was a historic building.
Our only problem was that on the night of our arrival we couldn't have dinner in the hotel (we were very tired from travelling all day and wanted to stay in that night). We were however directed to a nearby pub by helpful hotel staff and that ended up being just fine.
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Anonymous ( Young couple)
on June 2, 2007
The setting in the town was good
The hotel was over priced for the standard of the room. It was an old fashion themed room but the furniture was beyond a joke. The bed seemed like it was going to collapse and the wardrobe had no bottom.
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Anonymous ( Solo business traveller)
on May 19, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"Disappoinmting. There appeared to be minmum staffing on duty, the whole public area was scruffy and the chef had a night off which meant no dining facilities. I thought it was over-priced for the facilities." (99140968)
The shower was very good
Expensive, no restaurant available that evening, tatty appearance of all public areas
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Anonymous ( Solo leisure traveller)
on May 16, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"I enjoyed my stay and would definately stay there again.Although I would probably eat somewhere else in the evening if the restaurant was closed.The bar food was nice but the bar area is busy and finding a seat was hard and I didn't fancy eating in the corridor as it was rather draughty." (99780960)
I liked the overall atmosphere of the place and my room complete with four poster,beams and old furniture was a delight.
The restaurant was closed.
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Gerald ( Mature couple)
from London , GB on May 11, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"Overall pleased with our stay. Had read a review from 2006 which made it sound like Fawlty Towers but was assured by friends in the town that it had since been taken under new management and had vastly improved." (99437279)
Fabulous historic (1452) building sympathetically restored Lovely room with separate sofa/sitting area and newly decorated bathroom
We stayed over a bank holiday but normal, 8-9 am, breakfast time prevailed - could have done with a lie in!
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Anonymous ( Mature couple)
on May 4, 2007
The room was fantastic. We stayed in Abbot Dunstans room
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Amanda ( Solo leisure traveller)
from Birmingham , GB on April 13, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"This ye olde pub/hotel is friendly, cosy and a really lovely place to spend a couple of quiet days away. The accomodation was excellent, the staff were friendly and helpful and the breakfast was very good!" (99439989)
I had a room in the old part of the building which was full of great character (sloping floors, wooden beams etc) and had been refurbished to a very high standard.
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Anonymous ( Young couple)
on April 11, 2007
George & Pilgrims, Glastonbury - Reviews & Ratings"I would like to know if the room was modern or not there were no lamps the main light was very dark there was one window which was small and had bars on it which overlooked a brick wall the tiles on the shower was missing the raditior was leaking the remote for the tv was not working overall the room was quite noisy and poor quality." (99216618)
the run down state of the room
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Peter ( Mature couple)
from Haverfordwest , United Kingdom;GB on August 23, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"Very gothic and we thought oh dear when we arrived but once we had seen our room we were very happy, lots of lively street dancing and fire eaters just outside the hotel and nice shops to speand money in." (3305214005)
Nice large room with huge bathroom, lovely breakfast
A bit on the noisy side at night, but so tired after previous night of no sleep it wasnt to bad,
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Adam ( Young couple)
from West acton , United Kingdom;GB on August 23, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"We stayed in a sumptuous room with four poster bed. If you don't like the hustle and bustle of main street then ask for room off the front as it could annoy. We however loved it, great Glastonbury atmosphere, decor and would definately go again." (3305231243)
stunning and fitting for location
reception did not get my jokes. But then nor do most.
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Tracey ( Mature couple)
from Wimborne , United Kingdom;GB on August 22, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"Great place to stay. Staff were friendly if a bit rushed due to staff shortages. Consequently could not find anybody on reception on arrival and restaurant was closed. Ate in bar which was very good. Breakfast served 8.00-9.00. This would be great if it was a leisure break but as I needed to be somehwere at 8.00 am it did not suit me and there was no alternative on offer so we had to miss it. However, we were offered a reduction on the fee which was reasonable. The room was lovely and very clean. Four poster bed very comfortable. Could have done with a bedside lamp. Be prepared for the floor being a bit uneven! It is full of character which made it so appealling. Great High Street position but being a weekend we were warned not to leave our car on the road. A few noisy revellers passed by but were not a problem. Overall we loved it and would book again." (3305225004)
Lovely quaint building full of charachter
Breakfast serves too late for us and no alternative offered so had to miss it
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Anonymous ( Group of adult friends)
on August 14, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"Wish I had known the food was so nice." (3305026151)
Excellent food and service.
De Bere room noisy overlooking main street. Could hear the tv next door half the night. Slanting bed...Why dont you put something under one end so its level? Full length mirror would be nice.
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Anonymous ( Solo leisure traveller)
on August 14, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"Apart from the breakfast service mentioned above, it was certainly disappointing to discover that the kitchen was unable to provide dinner in the dining room as it (the kitchen) was being renovated. The staff were unable to suggest any alternative place for a decent meal. I had planned to entertain long-time friends to dinner at the hotel. Instead, we had to travel out of Glastonbury to have a meal somewhere else, which turned out to be pretty ropey." (3305043743)
Attractive historic building with good up-dated bedroom and en-suite.
Breakfast service was lackadaisical. When only one other guest present, I asked for the orange juice jug to be refilled. Eventually it was, but instead of having my glass filled at my table, I had to get up and go to fill up my glass, when iut was obvious I was a bit poor at getting about. The crumbs from a previous breakfaster were not removed when my cooked breakfast was carefully placed on top of the same crumbs ! Coffee was cold.
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Paul ( Other)
from Maidstone , United Kingdom;GB on August 1, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"It was a complete surprise to us that we found ourselves ideally situated for the business that we had visited to conduct. I think that the hotel really added a level of pleasure to our stay that may have been missed if we had stayed elsewhere. There was really nothing that I woud say we needed to know before our stay." (3305084350)
I liked the setting of the hotel. Its historic fascade was well matched with the interior ambiance. The casual relaxed atmosphere suited us very well indeed. I was impressed with the quality and comfort of the room. The bed was superbly comfortable.I liked the background music (classical) in the bar and restauraunt
I think possibly the parking arrangements need to be improved. Not really a dislike but a suggestion that perhaps a wider selection of classical or tasteful music might help.
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Anonymous ( Young couple)
on July 30, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"Great for a treat in one of the 4 poster rooms, I woulnd't normally pay this for just a regular visit but for a special occassion the more expensive rooms are great." (3305022234)
Lovely 15th century inn with real atmosphere, just over the road from all shops etc. near to restaurants, good food in bar. Our room was perfect, 4 poster bed beamed ceilings etc.
Not much really, but it would have been nice to have an info folder in the room e.g. telling you about the history of the hotel, local attractions etc. There is plenty of info nearby in tourist info and shops etc. but it's nice to have a folder you can browser through over a cup of tea on your room when you arrive
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Anonymous ( Group of adult friends)
on July 25, 2006
It was lovely historic hotel and a bit different- a wonderful experience
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Anonymous ( Young couple)
on July 13, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"The hotel had great character and they had keep the theme of furnishings and decoration in keeping to the age of the hotel. The hotel is in a great location for the rest of the village two doors down your in a pub, just up the road a really nice pub with a beer garden.We were really impressed with the flat screen tv in the bedroom and you could even watch it when your in the shower!" (3304959658)
the character of the hotel and it's central location. it was clean, bright and the rooms had been recently decorated to a good standard
We stayed on one of the hottest weekends and there was no air conditioning in the room. not many staff around.
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Anonymous ( Mature couple)
on July 9, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"We did have problems but in the middle of the night it wasn't practical to try to get the fan turned off. As we had a schedule to keep to, the hot water in the morning was annoying but again nothing could have been done instantly. It was a shame as we had only gone to this particular hotel as we spent our wedding night there 25 years ago!!!!" (3304961900)
Bed was comfortable and all the furniture in the room was lovely, TV was new, lovely evening meal
Room was very hot, could not leave window open because of large air con fan which went on and off all night very loudly. Had asked if fan was on all night and were assured no. No hot water in morning, tried to ring down to reception but no reply and did not know reception number for certain as no instructions for phone
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Janet ( Mature couple)
from Bridlington , United Kingdom;GB on July 8, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"The only drawback that we had was finding the car parking, which was at the back of the hotel. The receptionist did give us good directions which were correct. Perhaps a small map with clear directions would be a help to those that haven't visited Glastonbury previously." (3304843897)
It was a spacious room with all facilities that the overnight traveller would require. also the hotel was in the centre of the town therefore we were able to have a good walk around. The hotel also served a very good Evening Meal
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Heather ( Mature couple)
from Weybridge , United Kingdom;GB on June 15, 2006
George & Pilgrims, Glastonbury - Reviews & Ratings"Brilliant hotel with fabulous room. So much character and even a ghost at 01.00 hrs (what else would you expect in a 400 year old hotel. We were a bit apprehensive having read the comments of guests last year but the new owners have certainly turned things around, the service was without fault and we will certainly stay here again." (3304782830)
Centrally located, quick and easy booking service very old with character - fantastic room - good breakfast - friendly staff
No complaints
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Debra ( Other)
from Kingwood , United States;US on October 31, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"I would have liked to know the room booked and wanted was not available, and that there was no longer a restaurant." (2667386)
comfortable beds, friendly staff.
The room we wanted had a leak so we were put in the newer part of the hotel at the back, also the shower didnt work and the heating didnt work. So would work on communication to let people know ahead of time things had changed.
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Anonymous ( Solo business traveller)
on September 17, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"Nothing really to say beyond the notes above. I picked the hotel from the website for it's price ( breakfast included is a bonus these days ), it's unusual appearance, and it was in a town where I had not stayed before, but is one which I had long thought about visiting. I spend so many nights away on business I have started to look for old fashioned residential pubs rather the awful factory hotels which whilst clean and warm are soul-less and have a monotonous feel to them. You know the old joke about them - you have to ring the front desk to find out which town you are in !" (2742926)
Unusual hotel. Friendly bar - good beer. Rxcellent breakfast. Room very good, comfy bed - but it got very hot as I couldn't turn off the bathroom radiator
Nothing terribly wrong, although it could do with a new staircarpet and a perhaps a lick of paint, but it wouldn't stop me staying again, after all 50 quid including breakfast and VAT !.
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Martin ( Mature couple)
from Moorestown , United States;US on September 3, 2005
Charming setting-conveniently located. Great old building.Good, generous breakfast
TV too small with poor reception. Guest areas/rooms rather 'run down'-need to be spruced up.
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Chris ( Solo leisure traveller)
from Thatcham , United Kingdom;GB on August 23, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"Staff friendly and helpful, perhaps the room could have been a little more cheerful. Overall, an enjoyable stay." (2634737)
Good location, reasonably quiet.
Parking!
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Stephen ( Solo business traveller)
from Lowestoft , United Kingdom;GB on August 21, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"I had high expectations when booking the accommodation - it sounded and looked lovely. The potential grandure of the building was immediately apparent when I arrived but the potential good experience of my stay as a whole was somewhat diminished by the lack of staff and facilities. For example food the availability of food was stopped at 7pm with some residents being unable to eat due to the 'chef' apparently being involved with the repair of toilet facilities in one of the rooms! There was clear evidence for the need of updating in terms of decorating/replacement furniture especially in the bar area. I'd love to stay again but only after improvements were made." (2646703)
Fantastic building in the centre of town - easy to access.
Cleanliness - particularly the bedding (pillows & mattress)and the room carpet. The hotel as a whole would benefit with a comprehensive makeover.
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Allan ( Mature couple)
from Scunthorpe , United Kingdom;GB on August 20, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"Initially we were booked into a room in a new part of the hotel, although staff kindly allowed us to change. It was the age of the building which attracted us and we had assumed all rooms would be in 15th c. accomodation.Car parking was difficult to find and even staff were unsure whether we were allowed to use the place they directed us to. Directions in advance would have been helpful as we had assumed there was car parking on - site.Staff very helpful. Position of hotel central & ideal." (2560292)
The building was absolutely amazing - authentic 15th century. Loved the use of candle light in the main bar area.Staff friendly and helpful.
Hotel seemed scruffy in places, carpet worn, certain items (not the antiques, obviously !) needed replacement, bathroom very tired.Also certain areas were used as storage which detracted from the whole feel of the place. Don't want to be too negative though - would return.
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Stuart ( Family with young children)
from Liverpool , United Kingdom;GB on August 17, 2005
It was in need of some repair to the roof which smaelt of damp
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Mark ( Mature couple)
from Walsall. , United Kingdom;GB on August 11, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"We found the hotel easily, with its central location and, by and large ,it lived up to our expectations, being an old, creaky, characterful building, in an old, creaky town! They also offered a vegetarian breakfast option which was as hearty and tasty as it is rare, these days, and, anyway, how often does one get the chance to sleep in a four poster bed, nowadays?" (2572600)
We liked the position, being central in the town centre, we had one of the front rooms overlooking the main street, in the oldest part of the hotel with lovely, old munioned, leaded windows, and a four poster bed.
The hotel, whilst clean and comfortable, seemed to be lacking some general maintenance, our T.V only offered one watchable channel, suggesting a poorly adjusted arial, the ballcock on the toilet systern kept sticking and there was evidence of a leaky roof in the hallway outside our room with buckets on the floor. catching the drips!, all minor stuff, which didnt spoil our enjoyment of our stay.
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Jeff e ( Solo business traveller)
from Burton on trent , United Kingdom;GB on July 12, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"friendly staff, historical building, rooms of character at a good price. Good breakfast. Small private car park, but any NCP tickets are refunded." (2497002)
friendly, historical, not too big, good breakfast
car parking
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Angela ( Family with older children)
from Belfast , United Kingdom on July 7, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"We had a fantastic time here, the staff were really friendly and helpful, the room was lovely, booking in easy, no waiting for anything. Such a pleasure to stay in such an historic building, central to everything, breakfast superb, bar great, can't praise it highly enough. Thanks to everyone for a really memorable and enjoyable stay in Glastonbury. x x x" (1831728)
Fabulous old building
Nothing, perfect as it was
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Michelle ( Same sex couple)
from Hereford , United Kingdom on June 15, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"The Hotel embodies all that is lovely about Glastonbury, great atmosphere, a building full of character, and very friendly staff. Breakfast was delicious and I would not hesitate to recommend the George and Pilgrim to anyone. I am already planning my next visit." (2250874)
Beautiful and atmospheric building. Very friendly staff. It was a pleasure to be there.
Shower not very efficient in our room.
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Anonymous ( Same sex couple)
on June 15, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"As returning late at night (12.30am), we were advised to park at rear and enter via back entrance (passcode provided to enter building). The day-time stair case was closed and locked and another staircase was found with no instructions on how to get to our room. On going up flight of stairs we tried several doors until we found a door that led to an office with no lights, at the far end there was another door. We tried this and found ourelves in the main part of the hotel. Not ideal if returning alone or a female alone" (2257539)
Central. Public areas historic with character
Bedroom had painted green walls with no pictures
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Paula ( Solo business traveller)
from Borehamwood , United Kingdom;GB on June 8, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"The hotel is very central to all of Glastonbury and has a lot of character. The staff were polite and attentive and the overall service was very good. However, although the facilities themsevles were clean (bed, toilet, bath, etc), some areas of the room were dusty with cobwebs and overall decor was in poor condition." (1953976)
Very central to area.
Could do with an overall referbishment.
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Anonymous ( Group of adult friends)
on June 2, 2005
George & Pilgrims, Glastonbury - Reviews & Ratings"We'll come again." (1801528)
Friendly staff. Unique hotel and location.
The shower in room 5 needs work! Too bad you don't have an elevator!
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Anonymous ( Other)
on June 2, 2005
The history and location
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"A comfortable two night stay." (97668213)
Centrally situated, convenient car parking, good breakfast (apart from the music)
Room not properly cleaned during stay. This problem took a little time to resolve.
1 of 1 people found this review helpful: