Premier Inn London Heathrow, London - Reviews & Ratings
15 Bath Rd, Heathrow, Hounslow, London, TW6 2AB Premier Inn London Heathrow, London
One mile from Heathrow Airport terminals 1, 2, 3 and 4, this Premier Inn is within easy reach of the M25 and M4, and 2 miles (3.2 km) from Hounslow town centre.... more
£
Rooms from £29
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Christopher ( Group of adult friends)
from Beaconsfield , GB on December 14, 2009
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Anonymous ( Mature couple)
on December 14, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Very good overnight stay" (108555093)
Value for money, convenient location for Heathrow, Food good and wine and bar prices very reasonable compared with other London hotels
Computer system was down and so check-in was a major problem
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Valerie ( Mature couple)
from Toronto , CA on December 6, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"The staff were fabulous, but I think you should have had the courteous to email me that there were renovations going on. I booked with plenty of time for you to inform me. As a result I'm not sure if I would stay again. The reason I picked the hotel was because of a recommendation from a friend who stays there frequently." (108637082)
The staff were very helpful and courteous
There was a problem with turning the TV on. We switched it on at the actual TV to make sure the light was on. The remote did not work properly and took us a number of minutes on our arrival and the next morning to get the TV on. The corridor had been freshly painted and the odour was in the room which made it unpleasant. If I had known there were renovations I am not sure I would have stayed at the hotel. It is also a little disconcerting when you are paying 89 pounds for a room with signs all around that quote 29 pounts.
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Derek ( Solo business traveller)
from Cardiff , GB on December 4, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"disappointing" (108820437)
the price is excellent. The room was very clean
the check in process was EXTREMELY slow - with only 1 member of staff seeming to attend. Moreover, the room had been recently painted and the corridor was being painted at the time I was staying - so there was a very strong paint fumes - which annoyed my asthma
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( Solo leisure traveller)
from Builth wells , GB on November 30, 2009
RATHER ANNOYED THAT I HAD TO PAY AN EXTRA £8 TO PARK CAR DURING MY 1 NIGHT STAY.
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Rosalind ( Solo business traveller)
from Castle donington , GB on November 26, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Pretty satisfied" (108979017)
Room clean - Good promotional offer in Restaurant
No chair at desk in room so had to ask for one to work at. No soap in soap dispensers
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Jola ( Group of work colleagues)
from Kidderminster , GB on November 23, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"No faults at all. Very comfortable and fabulous breakfast" (107943894)
The bed was so comfortable
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Anonymous ( Solo leisure traveller)
on November 20, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"very good" (108763762)
Very clean and tidy
shower was only warm
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Debbie ( Mature couple)
from Wallsend , GB on October 23, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Generally very good only sad could not get afull night sleep for overhead noise" (108936370)
Quick clean comfortable good value with breakfast very helpful chef and obliging
lots of overhead noise banging and jumping so not quiet for sleep Some staff were not able to understand my english? ( I am english!)
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Anonymous ( Mature couple)
on October 19, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"A very comfy and pleasant experience." (108512080)
We couldn't find fault with anything. Everything spotless and friendly staff. Thoroughly enjoyed our breakfast, everything fresh and not warmed over.
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Anonymous ( Group of work colleagues)
on October 15, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Would recommend to colleagues." (108746062)
Clean facility, coffee shop, lobby, bathroom
Wish you had free wireless internet access - available in most US hotels. Wish that the transportation to the hotel was more convenient - US hotels (in such close proximity) generally provide free pick and drop off (perhaps we have been spoiled).
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Anonymous ( Solo leisure traveller)
on October 7, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"excellent" (108765023)
New hotel, clean, Staff very helpful. Because I booked in advance I booked a twenty nine pound room, which is great value for money.
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Anonymous ( Group of work colleagues)
on October 2, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"It was a pleasant stay and i would like to visit again. " (108741783)
The room was very clean, and in a good size to stay. The staffs were kind, pleasant and they did care about customers.
My friend and I had a lot of luggages to carry, but the room was too far from the lift.
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Anonymous ( Same sex couple)
on September 28, 2009
The room was very confortable. I found the staff were friendly and helpful. Due to my early start the next morning I did not have time to sample the breakfast menu but as I had previously stayed in a Premier Inn in Manachester I know the breakfast is of the best variety and quality. I would certainly stay again in a Premier Inn Hotel and would reccommend friends and family to stay in their hotels if the need arose.
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Geoffrey ( Mature couple)
from Tujunga , US on September 25, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Happy" (108728767)
Attitude of staff
No TV remote in room
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B c ( Mature couple)
from St claude , CA on September 17, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"We used the hotel for an extra 2 day stopover to see London before flying on to Chicago and Canada. A bit far out of town but a bus ride to the Piccadilly line took us straight into the city. Allow plenty of time to get into the city. Airport just 10 mins away by taxi." (108740916)
Busy hotel but plenty of room, large lobby with lots of places to sit and quiet lounge to relax in after an evening meal. Good to have a coffee bar as well as a restaurant. Large restaurant, excellent food and good value for money. Buffet, all you can eat breakfast, very good value for 7.95. Rooms basic but clean and quiet for an airport hotel.
Basic rooms, no clock radio by the bed. Limited TV channels and no pay per view movies available. Hotel shuttle to the airport would have been good. Hoppa bus 4.00 each person, cheaper to get a taxi for 4 of us at 12.00.
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Terrance ( Mature couple)
from Falmouth , GB on September 16, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Will be recommending to other friends" (108145069)
Excellent staff, efficient service, very good food
Sound insulation between floors could be better or a little more consideration from noisy guests on 1st.& 2nd. Floors! Tea, coffee & milk in particular poor quality within the room.
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Anonymous ( Solo leisure traveller)
on September 15, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"very good indeed." (108656034)
i found the staff extremely helpful and kind, the bed linen was spotless, and it was very quiet and peaceful, in fact i would not hesitate to come again.
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Manal ( Young couple)
from Cairo , EG on August 17, 2009
Excellent value for money
1 of 1 people found this review helpful:
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Denise ( Group of adult friends)
from North rockhampton , AU on September 11, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"very good" (108346779)
lovely hotel , quiet room, nice meal in restaurant served by nice staff, good value for money
would love fresh milk in room for tea / coffee
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Cathy ( Solo business traveller)
from Gatley , GB on September 9, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Excellent more nights booked." (108597046)
Staff are really helpful, rooms are really clean, facilities great for an airport hotel
parking is sometimes difficult and never know whether the barrier is up or down
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Lyn ( Mature couple)
from Brentwood bay , CA on September 1, 2009
Your hotel was clean, quiet and convenient! You even had good food available in your lobby! Well done!
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Gillian ( Mature couple)
from Loubigne , FR on August 31, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"Very good,value for money." (108900396)
Staff very friendly and helpfull.Room very clean.
Not enough parking spaces.
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David ( Mature couple)
from Wineham , GB on August 27, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"very good" (108180888)
internet access - far too expensive !!!
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Elizabeth ( Group of work colleagues)
from Oldbury, west midlands , GB on August 19, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"for the price for the overnight stay my expectation was met" (108937944)
staff friendly and eager to please. suggestions was made for the deal for the menu. rooms was comfortable
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Anonymous ( Solo leisure traveller)
on August 14, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"very good, restful stay" (107590788)
polite capable staff, very clean quiet room, working TV and hair dryer, convenient to bus stop
could use more signage to the elevator on the 2nd floor, and a short concrete ramp up from the driveway to the bus stop for people with rolling luggage
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Anonymous ( Young couple)
on August 3, 2009
Good breakfast and children play area. Spacious Lounge. My child loved backside area next to Airstrip and enjoyed watching Aeroplanes.
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Bryan ( Mature couple)
from Paignton devon , GB on July 28, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"we stay at innkeepers lodge/ the hilton/ Ramada. and many more local hotels. i have a workforce of ever twenty. we visit the hotels before we book any. yours was disorganized and badly trained staff" (107756499)
close to our family.and our london based office
the reception was badly organised.we had pre booked 4 weeks in advance. we asked for easy acsess room .was put in room 1119 a long way away, even when our turn came we waited at reception desk fot 15 mins.
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Sherry ( Solo business traveller)
from Houston texas , US on July 28, 2009
clean, efficient
no ice, no top sheet on bed, no wash cloths, no bar of soap, do not like the liquid soap dispenser, no electic outlet for the computer if you use the kettle, please provide an outlet for the business traveler, internet charge too high per day when it costs nothing
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Anonymous ( Mature couple)
on July 28, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"adequate" (108266812)
staff in restaurant and reception were very friendly and helpful
carpark charges for guests
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Robert ( Mature couple)
from Taunton , GB on July 28, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"More comfortable and welcoming than we expected. Very pleasant staff and overall very good value for money." (108666775)
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Anonymous ( Family with young children)
on July 24, 2009
Premier Inn London Heathrow, London - Reviews & Ratings"good for price" (107722602)
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very well organised clean hotel with friendly staff
I went to the hotel at bath road heathrow airport and got lost twice as hotel has inccorect postal codes. i used two different gps and ending up at the wrong end of batch road. 1st time hopelessy lost. you need to put detailed map on the hotel web site, like the other hotel at heathow has