Hurtwood Inn Hotel, Ockley - Reviews & Ratings
Walking Bottom, Peaslake , Guildford , GU5 9RR
Hurtwood Inn Hotel, Ockley
This atmospheric 1920s country inn stands at the heart of the quiet English village of Peaslake, less than an hour from central London, close to the M25 and his... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Mature couple)
on December 14, 2009
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Chris ( Group of adult friends)
from Hales , GB on December 14, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Will probably return in the summer for a longer stay" (108759933)
All round good value
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Anonymous ( Other)
on November 26, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"suited our needs perfectly - quite happy to stay there again if in the area" (108245716)
helpful staff (late night booking in but kitchen staff stayed on to cater for us after the usual order cut-off time) good food aswell (only bar menu used), plenty of parking, comfortable rooms
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Kerry ( Young couple)
from Surrey , GB on November 24, 2009
The food was fantastic
The beadspread had stains on. The blanket was an old brown bobbly thing - vile. Very very quiet to the point of being frightened to speak. No music in bar. Good if you are 80 years +.
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Anonymous ( Solo business traveller)
on October 29, 2009
Nice location and overall feel to the hotel.
hard to find when driving in the dark.
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Anonymous ( Mature couple)
on October 27, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"better than ok." (108659551)
Staff excellent, especially dining room, all friendly at all times
paintwork is getting a little tacky in several areas but it was clean
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Carivaldo ( Group of adult friends)
from 1932 sint stevens woluwe , BE on September 29, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Very quiet place,to stay over a summer weekend " (108920386)
Quiet
Difficult to find and very narrow roads.
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Anonymous ( Mature couple)
on September 25, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"very very good - we'd come again" (108755889)
friendly, high quality, in tune with the village around it
thye struggled a bit to cope with a very busy breakfast rush
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Adam ( Young couple)
from London , GB on September 2, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Wonderful location but will not be staying again." (108139284)
Location of Hotel is great and vibe of village is wonderful.
Room door left open all day by cleaning staff and each day having to ask reception of an additional towell - even though we were booked in as a couple. Bed was broken and leaned to one side. Shower pressure was non-existent.
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Rob ( Young couple)
from London , GB on September 2, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Overall we had a lovely weekend at the Hurtwood Inn and would definately go back." (108883210)
Very friendly and helpfull staff, great food and drink.
The heating was not on, so the room was a little cold but the friendly staff provided a heater, tv reception was not great.
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Anonymous ( Mature couple)
on August 15, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Excellent hotel for a leisure break and good food." (108214003)
Very peaceful location with good opportunity for walks. Friendly and efficient staff. Dinner menu attractive with well presented and tasty menus.
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Anonymous ( Mature couple)
on August 12, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Thoroughly enjoyed our stay - hope to return" (108835527)
Very relaxing, lovely location,good value for money.
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Michael ( Solo business traveller)
from Northampton , GB on August 3, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"The approach via a residential housing estate is a little unusual. Once there, the hotel is a typical 3 star catering for both business and leisure guests. The staff make the place. Everyone was pleasant and helpful - the owner, bar staff and waitresses. Next morning, I checked out but did not have an appointment until later in the day. The man on reception advised that I could stay in my room using the free wireless network for as long as I wished." (108555859)
Excellent staff. Good reasonably priced food. Well stocked bar with choice of local cask conditioned beer.
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Anonymous ( Solo business traveller)
on July 31, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Very good for the price-would recommend" (108794798)
Location Bar- selection of ales excellent
Rear of hotel looks tired
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Anonymous ( Young couple)
on July 29, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Large-ish room with standard hotel facilities. If staying longer would have liked to try a meal in the restaurant as the menu looked nice and the breakfast was nice with good quality ingredients. I would stay again. " (108667375)
Nice location, nice building, standard kitted out room but of a good size. Good rate for room received through activehotels website.
Breakfast was slow to come out, but I think they just forgot about us. Other people were getting their breakfast in a reasonable time.
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Anonymous ( Mature couple)
on July 22, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Good, comfortable" (107329792)
Value, food.
Poor reception on TV, bathroom window area needed a clean
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Anonymous ( Solo leisure traveller)
on July 20, 2009
very nice village
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Carol ( Solo business traveller)
from Charlbury , GB on July 18, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Good area and nice friendly and helpful people. Excellent value for money." (108775131)
Excellent reception on arrival; I was very well looked after and accomodated for a very early breakfast by the same person. Comfortable bed.
The room for a single was a good size. The shower rather shabby and some noise when opened window.
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Sally ( Young couple)
from Roppenheim , FR on July 10, 2009
Very accommodating with regards to a request for an early check-in. An excellent price which included a full English breakfast.
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Gillian ( Solo business traveller)
from Aberdeen , GB on July 3, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"very satisfied" (107197628)
very attentive to guests
none
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Anonymous ( Solo business traveller)
on June 28, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Food & drinks good. Staff young but fairly well trained. Friendly atmosphere." (107180097)
The hotel was clean and generally well managed.
The bathroom is in need of upgrade.
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Anonymous ( Group of adult friends)
on June 27, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Location, quiet, family room with discount price made this a good choice. Would seriously consider going back if in the area again. Can't beat the quiet and beauty and the nice staff. " (107922241)
Beautiful and very peaceful. Some staff were very friendly and made up for the other not-so-friendly ones. Value for $ in this area of England with older kids. Very workable although not fancy.
Family room is older and really needs a facelift to be rated fair/good. Poor communication amongst staff frequently, but they fixed it quickly. Grumpy old ladies at front desk not a good start. Internet access is difficult.
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( Mature couple)
from Cowes , GB on May 30, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Very nice would use again" (107584054)
Warm service good food, relaxed atmosphere
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Anonymous ( Young couple)
on May 27, 2009
Fantastic hotel in a beautiful village
One member of bar-staff poured the wrong drinks, but that's it!
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Anonymous ( Same sex couple)
on May 27, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"great" (107965636)
location, food, wine, room with a nice view...
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Anonymous ( Young couple)
on May 6, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Very relaxing one night stay, friendly staff" (107736641)
Recently Refurbished, nice quiet area, hotel was clean and tidy
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Victoria ( Mature couple)
from Benalmadena pueblo , ES on April 21, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"We enjoyed our stay in this beautifully located hotel. The rooms were pleasant and very clean. We dined in the Restaurant and the atmosphere was excellent, service good and also the food." (107713676)
Hotel well located. Staff all very pleasant. Restaurant - food excellent.
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Trevor ( Mature couple)
from Wolverhampton , GB on April 21, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Excellent.Would recommend to anyone." (107808601)
Staff.Food.Location.
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Natalie ( Young couple)
from London , GB on April 21, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"A fantastic place in an idyllic setting with the most generous and helpful staff. A must-visit!" (107896876)
A beautiful hotel with the prettiest views! Really comfortable bed and relaxing atmosphere. The best point of all though was the wonderful staff - one front-of-house staff member generously offered to drive us to and from a party (with a 1:30am pickup!!) at a discounted rate from local taxi firms. He went out of his way to help us and that was greatly appreciated. After a late night and desired lie-in, we were told that it would be okay to keep the room until 1am, as nobody was due to check-in later that day and no charge was incurred for the extra time, which is brilliant service. To top it all, when we got home and panicked at the realisation that we had left something of sentimental value in the room, the receptionist who answered the phone to our desperate call, kindly retrieved it for us and sent it back by registered mail the very next day. The Hurtwood Inn Hotel has a kind and welcoming staff and the place itself is just a very pleasant environment in which to stay. I would highly recommend it to anybody and everybody!
It is hard to pinpoint anything bad, as we had such a wonderful stay. The only points I can make as constructive criticism would be a rather slow service at the bar (once ordered, food was prompt, but it took a while for some customers to grab attention of waiting staff...) Also a hairdryer either in the room or listed as a 'rentable item' in the handbook would be helpful. These are very small points though and did nothing to change our overall positive impression of the hotel.
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Colin ( Mature couple)
from Haverhill , GB on March 31, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Overall we had a good stay apart from brealfast" (107933957)
Only ate breakfast but we enjoyed the food. Reception staff were very helpful when we needed a taxis. Bathroom was very good. Lovly location.
We had breakfast on Sunday Morning and the service was slow and dis jointed. Items were running out on the table with cereals and juices etc. The two young girls were struggling to maintain the service and we left the dining room still waiting for a pot of tea. I would suggest an element of management supervision would of helped these two young girls a great deal.
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Susan ( Mature couple)
from Sittingbourne , GB on March 30, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"We had a lovely stay and would recommend the hotel to friends and family and at some time in the future we would consider coming back." (107975546)
This hotel was clean and very friendly. Our room was just what we wanted and was very comfortable. The staff were excellent especially the lady who served us in the restaurant for dinner on our first night and breakfast on the morning we left. She always seemed to be aware of our needs and made the experience most enjoyable. Thank you.
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Michael ( Solo business traveller)
from Mitcham , GB on March 16, 2009
Free Wifi in room Good breakfast
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D ( Solo business traveller)
from Audenshaw-manchester , GB on March 12, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Do not think I would stay there again, neither for leisure or business. If the rooms were modernised/refurbished it would be a good hotel." (107325735)
Staff were very good. Surrounding area was stunning. Wi-fi worked very well. Breakfast was very nice and well presented.
However, the room was poor & old fashioned the tv looked like it was originally aboard Noah's ark. No signals for mobile phone or dongle connection. The shower did not work properly. Food was very expensive, but very good!
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Anonymous ( Young couple)
on March 8, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Good" (107659913)
Staff were very polite, the room was very clean and the breakfast was very nice. We left two coats in the wardrobe by mistake, and after contacting the hotel about this they sent them to us the next day first class, which I was very impressed by and appreciated.
The room was not sound proofed properly so you easily hear the nrighbouring guest in the bathroom and listening to the TV.
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Linda ( Group of adult friends)
from Sofia , BG on March 2, 2009
TV to small
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Claire ( Mature couple)
from Billericay , GB on February 28, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Okay just to sleep after a late night out. Disappointed as pictures on the internet made me expect the hotel room to be nicer than it was. " (107346659)
Breakfast very good. Dining room nice.
Bedroom dated. Needed redecorating. Bathroom a bit grubby. Strange shower cubicle.
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Christos ( Group of work colleagues)
from Tsagarada, pelion , GR on February 25, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"We thoroughly enjoyed staying at The Hurtwood Inn Hotel, would stay there again and recommend it to friends. The staff were welcoming, helpful and charming. High standards of service and cleanliness, excellent value for money." (107414460)
Nice size room, really comfortable and warm. Stylish traditional decor - more modern downstairs. Very friendly staff; discreet but attentive service. Cheery and relaxed atmosphere in the bar, excellent breakfasts and dinners in the pretty restaurant, wonderful village location.
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Anonymous ( Mature couple)
on February 23, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Would stay again. " (107775765)
Newly decorated. Staff friendly and helpful. Food Excellent.
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Anonymous ( Solo business traveller)
on February 19, 2009
Quiet room, excellent cuisine.
Don't use Sat nav to get you there!
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Christopher ( Mature couple)
from London , GB on February 10, 2009
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"Fulfilled all our expectations for a lazy overnight Sat/Sun stay at an unbeatable price. Behind the scenes our youngest son and his wife had ordered champagne to be available in the room for our arrival and this was not only a nice surprise but was executed by the staff "to the letter"." (107600853)
Friendly staff. Superb location. Perfect for enjoying the Surrey Hills. Everything you would want without being pretentious.
Poor service of Sunday Lunch in the bar. Since the menu was the same as that served in the restaurant, waiting nearly half and hour after the order was too long
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Anonymous ( Young couple)
on November 18, 2008
Hurtwood Inn Hotel, Ockley - Reviews & Ratings"We had a lovely night away and we will definitely come back again soon." (107726098)
We booked on line and got a good deal on the price of the room. The breakfast was one of the nicest we have ever had in a hotel. We requested a bath rather than just a shower when we arrived and this caused no problem with the Receptionist, who found us an alternative room. We really loved the village shop!
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Anonymous ( Solo business traveller)
on November 2, 2008
Pleasant reception staff, reasonable room
Poor restaurant staff, long wait to be served, food portions small and very expensive. No alternative restaurants for miles so not possible to vote with my feet.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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