The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings
Town Path, Salisbury, SP2 8EU
The Old Mill Hotel And 12th Century Restaurant, Salisbury
The Old Mill Hotel sits on the edge of the River Avon, with beautiful views across the river and of Salisbury Cathedral. The 12th Century building has many orig... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Young couple)
on November 24, 2009
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( Young couple)
from Stansted , GB on October 6, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Not good, check in was fine, the whole place inside the hotel is in need of refurbishment, at the very least a new lick of paint by a good decorator is in order. Rooms (we were in 10) are in need of modernising. Had planned to eat in the restaurant but after the fiasco with ordering an early breakfast for the morning we decided on somewhere else to eat. " (108131714)
Pleasing location just outside centre but close enough to walk in and along the river. Internet acces is ok. The hairdryer worked.
Very poor,rooms are dull, the bed was much too soft. The shower pumps are very loud (will disturb sleep)when the showers in the room and neighbouring showers are used. Breakfast starts too late at weekends 9:00 however the room literature does state they will provide earlier continental to the room if you want it earlier as long as you order by 2030 the night before in the bar, It should also state, 'only if the management is in.'The bar staff refused my request, so i went to supermarket for cereal, bowls ,croissants and milk and told them so. Can you believe it - no discount, no offer to go get some, just the excuse the cooks aren't in til 9:00. In our opinion a very poor, extremely over priced, i think it will be Premier / Holiday Inns in future.
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Donna ( Young couple)
from West wickham , GB on September 25, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"lovely relax will return." (108816365)
very friendly excellent food.lovely stay.fabulous night time garden.
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J ( Mature couple)
from Rushden , GB on September 2, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Very pleasant experience." (108843982)
Lovely picturesque water-side location & ancient mill building which is now the restaurant.
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Gerko ( Mature couple)
from Cambridge , GB on July 4, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Considering the price this was very poor value for money. Because of the weather condition and the unbearable hot bedroom and bathroom sleeping was impossible. And experience to forget. " (107755289)
Bed was of good size. The room itself was reasonable`
No air conditioning. Temperature in bedroom was 32 degrees Celsius. Very uncomfortable. One of the side table lamps was not working. cupboard did not close properly. Towel rail in bathroom without any window was blazing hot, making the temperature in the bathroom even less tolerable. Shower only gave cold water and the whole mechanism seemed to be out of order.
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Clive ( Mature couple)
from Banchory , GB on May 31, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Most enjoyable and would have no hesitation in recommending it to others." (107627715)
Excellent food and excellent service in a most desirable location.
No bad points but would suggest that your address is altered to Harnham, Salisbury as it is possible to start looking for the hotel in Salisbury city centre.
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Anonymous ( Solo business traveller)
on May 11, 2009
slept well till 5:30
There was leaky pipe in the ceiling about 5:30 in the morning. No happy about that. To speak to the lady serving breakfast said ye room i no about that. One of the windows didn't close properly security issues.
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Anonymous ( Mature couple)
on May 8, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"We really enjoyed it, even though the restaurant staff couldn't seem to get an order entirely right, they were very apologetic and it didn't really matter." (107433560)
Wonderful location, fabulous buildings, super garden. Homely atmosphere, good food.
Narrow staircase but this can't be helped.
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Anonymous ( Solo leisure traveller)
on March 2, 2009
Wireless internet worked well. Nice and cozy bar/restaurant.
Some maintenance works were going on in the next room, or somewhere in the hotel. It was noisy until late at night.
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Anonymous ( Mature couple)
on February 25, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Fine, but rather overpriced. I would stay again if I wasn't bothered about price or could get a special deal. " (107369427)
The staff we encountered were lovely, although somehow our reservation wasn't seen on the hotel list, which led to some confusion.(It was spotted soon after we were allotted a different room.) The room and bathroom were very clean, the bed was extremely comfortable and pleasantly kitted out. The breakfast was plentiful and good, and served in the very attractive restaurant. The location is gorgeous.
The room was really rather small for the price. We could have had a bigger one, but we were warned it might have been noisy, being above the bar. I thought the bathroom was adequate, but less than luxurious for the price, and this was very out of season and still more than we had recently paid for a B & B of equal comfort. There was a TV which appeared to promise internet connection, but there was no indication of how this worked - better not to promise it! The TV worked fine.
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Gordon ( Mature couple)
from Swanage , GB on February 10, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"very happy" (107874717)
despite the arctic weather outside the hotel was cosy,warm and friendly.staff attentive and food excellent.
just one small thing - improve the bedroom lighting levels particually where the good lady has to make up!
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Anonymous ( Mature couple)
on January 1, 2009
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"One of the nicest European hotel experiences we've had; the main purpose of our stay was to spend Christmas Eve and Day with my brother who was also visiting from America; it was his recommendation that we stay at The Old Mill and we're quite pleased with his selection--we want to do this again; it's a joy to walk along the Town Path into the city; parking is adequate and it's an easy (20 minute) walk from the train station if you're arriving by train; pack a washcloth if you use one as this hotel doesn't provide them (nor did the other properties we stayed in)." (97341770)
Loved the location; loved the sound of the river rushing under the restaurant; food was excellent (especially the special holiday dinner we had on 23/12/2008); loved the dogs in the pub; loved the towel warmer in the bathroom.
The light over the sink in the bathroom didn't work; the closet was quite small; sometimes the smokers' smoke (outside the pub below) could be smelled in our room above (but it wasn't bad); perhaps a heavier curtain in the bathroom would be a good idea.
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Jeanette ( Mature couple)
from Grays , GB on August 27, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"An excellent hotel, we would definitely like to visit again. The location is fantastic." (107146799)
Staff were very friendly and the service could not be faulted. The food in the restaurant was the best we have tasted in our travels around the country.
2 of 2 people found this review helpful:
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Helen ( Mature couple)
from Torquay , GB on August 27, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"were made welcome by owner and staff" (107228377)
Nice setting on the river restaurant had a good veriety on menu and bar meals were very good value
2 of 2 people found this review helpful:
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Anonymous ( Other)
on August 22, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Enjoyable. Will return." (107211212)
Cosy country pub atmosphere; good local custom; good food; real ales. Good beer garden and location although not used during the stay because of poor weather.
Room directly above bar was slightly noisy at times.
2 of 2 people found this review helpful:
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Anonymous ( Young couple)
on October 14, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Good stay, but overall not amazing vs.costs. Very convenient for wedding for us though." (107163687)
Lovely waterside location, but there was a lot of work happening on the access road which did nothing for the aesthetics, but couldn't be helped I guess. Food (breakfast) was very good. Staff were reasonably helpful & flexible (sourced local taxi numbers, arranged early breakfast in room etc etc). Convenient for where we needed to get to.
Work on access road not great for overall look, staff would not consider late check out despite being a Sunday (and therefore surely quiet), noise through walls and floors was v.loud (old hotel). Rooms were OK but not great and what we thought was amazing sized double was actually 2 large singles pushed together. Overall then taking the above into account, it was expensive for what you got.
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Regina ( Group of work colleagues)
from Mount pleasant , US on August 14, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"The hotel was lovely and everyone was helpful and extremely nice. Food, atmosphere, and drinks in the pub/resturant were also very good. " (107214786)
2 of 2 people found this review helpful:
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Daniel ( Mature couple)
from London , GB on September 23, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"A great location" (107132113)
Having a cafettiere in the room was a nive touch. The building itself was old a characterful and food tasty (we had bar food).
Hot water had run out in the evening. We didn't mind, but others might like to know that some rooms are over a bar area that is open until eleven in the evening so the sound of talking travels...
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Anonymous ( Young couple)
on August 12, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"That room, and others like it should not be sold as a hotel room. " (108086781)
Extraordinarily noisy. Every conversation was heard from downstairs in the bar. There cannot be more than a floor board between us and their heads. This was after haveing our room changed twice due a leak and then a shower not working.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on August 11, 2008
Staff friendly and helpful
Rooms generaaly shabby. 1st room very small for charge of
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Anonymous ( Mature couple)
on August 5, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Very satisfactory." (107109216)
Lovely setting. Good room. Excellent breakfast.
A wider selection of bitter (real ale) would be good.
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Anonymous ( Mature couple)
on July 15, 2008
location, setting, proximity to the cathedral and city, quality of food and ambience, service by the staff, car parking
the bins in the car park were overflowing, it may be that there needs to be more attention to waste management and recycling
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David ( Mature couple)
from Cameron park , US on July 12, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"A complete nightmare. I told the manager about our complaints and he said normally they do not rent this room, but since they had no record of a reservation he let us have it. Also he thought that he had fixed the leak. I want a complete refund and a written apology" (108047674)
Thew outside of the hotel was attractive
No record of reservation on arrival. Only had one bad room left. Room was noisy, dirty, bathroom fittings broken, toilet and shower leaked. Large hole in ceiling from previous water damage. At 6:00 am the room above took their shower and all the water flooded our room, soaking our clothes and my camera. I tried to call someone and the phone did not work. Anyway there is no staff in the hotel until 7:00 am.
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Deborah ( Group of adult friends)
from Port hope , CA on July 10, 2008
Excellent food and very helpful desk staff. Concierge helped us to find accommodation for our next destination. Rooms were clean & comfortable. Town path allowed for a pleasant, scenic walk to and from city centre.
Internet access was difficult due to position of modem (near the ceiling). Keyboards had been tampered with so we could not check email or use internet.
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Anonymous ( Mature couple)
on July 8, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Overall a very enjoyable stay" (97138841)
Beautiful location and building.Comfortable bed,excellent service and friendly staff.
More updating required re furniture and TV channels available
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Anonymous ( Family with young children)
on May 28, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"A good stay, a good sleep and an excellent breakfast" (97425290)
Its location and views
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Angela ( Same sex couple)
from Exeter , GB on April 29, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Staff, owners and locals were extremely friendly and we were made to feel 'at home' immediately. Easy to find following the brown tourist signs, and with lovely views and surroundings. The room was what we expected to find in a beautiful historic building like The Old Mill, comfortable and cosy. The website photographs of the restaurant do not do it justice and the food was excellent. And all this just a short meander through the Water Meadows into Salisbury. We wished we'd booked to stay for longer! We hope to stay again soon." (97204212)
Clean, tidy, unpretentious accommodation with good facilities.
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Len ( Mature couple)
from Birmingham , GB on April 24, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"We enjoyed our stay we did not get breakfast the full English breakfast on the first morning but apart from that it was fine." (97497475)
The hotel was exactly what it said on the webpage
The curtains could do with washing
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Diana ( Young couple)
from Wimborne , GB on March 12, 2008
we loved the setting. Very pretty and picturesque place to stay.
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Anonymous ( Group of adult friends)
on February 13, 2008
Good accomodation with large rooms, comfortable bed
1 of 1 people found this review helpful:
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Stephen ( Mature couple)
from Chichester , GB on February 24, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Overall satisfactory for the price paid (standard room). Parking could be a problem during busy times, although we had no problems." (97997916)
Excellent restaurant and quality food; friendly staff; good bar and choice of ales; picturesque setting; a very comfortable bed. Nice walk into Salisbury.
Bedroom decor tired. Ensuite bathroom dated and in need of modernisation; redecoration and better heating and lighting
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Linda ( Mature couple)
from Gravesend , GB on February 23, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"An excellent weekend of sightseeing within very easy walking distance of the city centre, cathederal and old Sarum, to be reccommended to all whom have any interest in relaxing in a friendly enviroment surrounded by historic remains. Something I must repeat as soon as possible." (97655822)
Overall situation and obvious scenic views, pleasant staff attitude and excellent service of restuarant, and of course good beer!
What was there to dislike?
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Gordon ( Mature couple)
from Rainham , GB on February 21, 2008
Good, olde world hotel. Nice view over river.
Noise from pub below.
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Anonymous ( Mature couple)
on February 20, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"Oldie worldly atmosphere. A good class of restaurant and menu - rushing water feature was impressive. Have already recommended to friends and family. A very enjoyable weekend - thank you." (97150808)
View of river and surrounding country side
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Sally ( Mature couple)
from Croydon , GB on February 12, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"The situaution of the hotel could not be improved, the views across to the cathedral were stunning. Although we did not have dinner in the restaurant, the breakfast was delicious - hot, and obviously freshly cooked. The staff were efficient and friendly. The one thing which let this hotel down (and is echoed by other reviews) was the shabbiness of our room - the bathroom in particular could do with upgrading." (97726091)
Hotel situation, friendliness and efficiency of staff, excellent food.
Poor quality of room (dusty and burnt lampshades) and bathroom (shower pressure poor, towel rail not working).
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Anonymous ( Young couple)
on January 25, 2008
Beautiful place and view!
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Lloyd ( Young couple)
from Southampton , GB on January 7, 2008
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"hmm a general summery ,nice hotel ,nice views or the mill and river,not very clean, the hotel restaruant although staff very polite was very expensive and not a wide menu tbh u are better off eating in the pub bar the food is as good and is more than less thean half the price i think for us to eat in the restaraunt came to about £70 this makes for one very expensive 1 night stay over" (97986015)
it was nice view from our room staff were very friendly bed was extreamly comfortable
the room i paid £110 for one night i expect the ut most cleanlyness for this kind of money ie the room hadnt been hovered ,around the bath was signs of mould and on the window and the glass shower curtain hadnt seen any vleaning fluid for a few weeks looking at the mould and dirt at the bottom of this ,not good for any amount of money let alone £110 per night its unexceptable
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Anonymous ( Group of adult friends)
on January 5, 2008
Lovely setting - only a short, picturesque walk to the town centre. Good food and friendly staff and locals!
our bathroom was a little shoddy, but it is a 12th century mill....
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Anonymous ( Young couple)
on November 28, 2007
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"The hotel felt very relaxed with very scenic views. It is an ideal location for a pleasant walk into Salisbury. It is as good as being in town without having to stay and park in the town centre. I imagine other rooms must be better but our room was ridiculously shabby although mostly clean. Our room was directly above the bar and although we would have expected some noise the music until very late seemed a bit unnecessary. If you're not going to bed until after closing time you'll be ok though." (97463757)
Very nice building and location for a short walk to Salisbury. Excellent food and friendly staff.
Very shabby room and bathroom. Music played in pub below until gone 11.
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Anonymous ( Solo business traveller)
on November 24, 2007
Perfect setting in a good location near to city centre and good breakfast, very pleasnt bar used by locals
The hot water took ages to fill bath and being two floors up the stair case was very narrow which was a strruggle with luggage
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Anonymous ( Group of work colleagues)
on November 21, 2007
Nice size rooms with good facilities
The hotel was difficult to find!
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Joanne ( Young couple)
from London , GB on November 8, 2007
The Old Mill Hotel And 12th Century Restaurant, Salisbury - Reviews & Ratings"We loved the building and the location as soon as we arrived. We were checked in quickly and brought to our room which was just lovely, comfy bed over-looking the river Avon. The staff were friendly and very accommodating- we were late for breakfast on our 2nd morning and they kindly prepared one anyway, they also sang Happy Birthday to my boyfriend in the bar which was embarrassing but funny. We both really enjoyed ourselves and would give The Mill 100%" (97749182)
comfortable bed with a great view
We didn't dislike anything, just the room was a bit hot but nothing to complain about.
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Lisa ( Mature couple)
from Rugby , GB on October 31, 2007
Fantastic location just a 10 minute very pretty walk from the City Centre, character property, clean, friendly, restuarant food excellent. Fell asleep listening to the water - amazing place. Highly recommended.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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Very friendly staff. Perfect location as close to town in rural environment. The deal we got was real value for money.
Even our room was clean and equipt with some modern elements there is overall need of refurbishment.