Park Plaza Belfast, Aldergrove - Reviews & Ratings
Belfast International Airport, Aldergrove, Belfast, BT29 4ZY
Park Plaza Belfast, Aldergrove
In the heart of the province and close to Belfast International Airport, this modern 4-star hotel offers stylish and contemporary accommodation and great facili... more
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Rooms from £69
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous ( Solo leisure traveller)
on August 19, 2009
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Ann ( Group of work colleagues)
from Ballybofey, co. donegal , IE on July 21, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"We had a good night it was the perfect start to our holiday. Thanks" (107976487)
The staff were very helpful and friendly. The food was good.
1 of 1 people found this review helpful:
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Kevin ( Young couple)
from Enniskillen , GB on August 12, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"terrible" (108716217)
room was terrible for the price we had to pay. there wasnt even a quilt- just a horrible brown blanket thrown over the bed. the tv was about 100 years old.
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Anonymous ( Group of work colleagues)
on June 16, 2009
Convenient location, friendly efficient staff, we had a lovely stay.
2 of 2 people found this review helpful:
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Anonymous ( Solo business traveller)
on July 1, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Thought the hotel was value for money and ideal for my travel and business arrangements" (107884927)
close to arrival airport and venue for meeting i attended. Arrival airport served by my own local airport. Enjoyed my evening meal
none that i can think of
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Lewis ( Solo business traveller)
from Aylesbury , GB on June 8, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Absolutely fine for what I need.Not luxurious but efficient." (107613610)
I always use this hotel for its proximity to the airport. I can walk across to it, no need for taxis, and can be collected easily the next day.
No Sky sports!
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Anonymous ( Solo business traveller)
on May 9, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Very convenient as said. Quiet room considering very near the airport. Breakfast could be better as I was to drive to my destination in Omagh which was one and a half hours away. Good check out staff." (107487898)
Good position of the hotel to the airport. very convenient for me which I appreciated. Good decor in main reception.
Fairly poor service at breakfast. Although self service to a point tea was served instead of coffee initially. No real choice of yogurts and had to wait for some of the cooked. I served myself the cooked in part but this became cold waiting for the remainder of which I did not stay to eat as it had not arrived. Ordered a paper for the morning which I did not get as I left at 0700 and apparently these would not arrive until 0800. This was not explained to me. I was not charged me for my breakfast.
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John ( Group of adult friends)
from Castlederg , GB on April 7, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"excellent" (107636593)
overall very happy with everything,wont hesitate to use again when flying early done what it says on the tin!
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on February 25, 2009
hotel and survice was 1st class
dificulty booking room for 2 adults and 1 child on line
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on February 19, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Excellent hotel Staff very friendly Had been recemonded to us" (107725095)
1 of 1 people found this review helpful:
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Philip john ( Other)
from St ives, cornwall , GB on January 30, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"v good" (107864082)
very friendly
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on January 14, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"pleasant experience at an attractive price." (107593781)
Free car parking. smooth booking at reception.Helpful staff.closeness to airport.
no breakfast for early flight.
1 of 1 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on December 26, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Was very happy to have been able to stay so close to the Airport for an early morning flight." (107968172)
The room was very comfortable and it was very quiet. The Bar staff were very attentive.
There weren't any snacks in the Bar. And a soap dish in the bathroom would have been nice.
1 of 1 people found this review helpful:
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Kerri ( Young couple)
from Exeter , GB on December 13, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"was good." (107711533)
bar staff very frriendly
receptionist knowledge of local area wasnt great.
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on January 7, 2009
overall excellent value for money,nice hotel
We started our meal in restaurant at 9.15pm,were offered dessert at end of meal at approx.10pm only to be told we were too late even though we were told at reception hot food served until 10pm and cold food only after 10pm.I found this totally bizarre and unprofessional,surely if you start your meal you should be entitled to finish it.
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Anonymous ( Solo business traveller)
on April 28, 2009
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Please see comments above" (107422561)
facilities were good and the staff were helpful
I could not geta parking space for my car which I paid to park for a week whilst travelling to japan. I also had to pay extra for my breakfast even though I felt the charge for the room was excessive. I booked a single room but was allocated a double and felt the money I was charged was for a double. I fully expect the rate that I paid in Northern Ireland to cover breakfast. I would be reluctant to stay at this hotel and pay that rate, which I was advised the morning follwing my stay does not include breakfast. (Far too expensive)
0 of 1 people found this review helpful:
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Marlene ( Solo business traveller)
from Cupar , GB on November 22, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Would def. use this again" (107604365)
all staff well mannered, room great, no staff intrusion which was excellent.
1 of 1 people found this review helpful:
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Neil ( Solo business traveller)
from Herefordshire , GB on November 29, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Nice and relaxing" (107537451)
A high standard,very clean and friendly hotel
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Anonymous ( Solo business traveller)
on November 10, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"If there was no noise at night it would have been a perfect stay" (107337828)
clean, tidey and confortable
noisey at night with other guests in and out of the rooms late at night
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Anonymous ( Young couple)
on November 4, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"very good over all, but very let down by the food- greasy lasagne and horrible burger- we felt afterwards." (107923960)
so handy to airport nice room good tv
standard of food and price of drinks
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Anonymous ( Group of adult friends)
on November 2, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"okay - the place was clean but...nothing like the pictures on the internet" (107704821)
the staff was very helpful
the place was in a need of refurbish. The bed covers had rips in them. Very outdated. The key for the door was didn't work well.
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Perry ( Solo business traveller)
from Brackley , GB on February 21, 2009
No mini bar in room
0 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on January 28, 2009
I thought the menu was poor and not value for money.
0 of 1 people found this review helpful:
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Philomena ( Mature couple)
from Onchan isle of man , GB on September 25, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Disappointing and depressing." (107153503)
Leaving the next morning!
Here goes:- The ensuite bathroom was a disabled facility. The toilet valve was making such loud noises when filling with water, it could be heard down the corridor. The toilet seat was cracked and not very clean. Part of the ceiling was hanging down revealing all the services above. The bath panel was not installed properly. There was some mould between the bath and tiles.When we asked to relocate to another room, we were told no, the hotel is full. The evening meal was very disappointing. The potato nest containing the starter was in pieces, cold and tasted stale. The steak was tough. The potatoes were microwaved to perfection i.e. scalding hot, the carrots were harder than al-dente should be. The courgettes were mush. We were not advised that one portion of vegetables was more than enough for two people. We did complain to the waiter, who just gave us a complaint form to fill in. Which we did and left at the reception desk the next morning. The receptionist did not ask if everything was to our satisfaction nor did she ask if we enjoyed our stay.
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John ( Solo business traveller)
from London , GB on September 15, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Restaurant was a rip off. The main course price should be one price, not charged extras for vegitables etc. Will never use again." (108033925)
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Natalie ( Family with older children)
from Sedlescombe , GB on September 9, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"ideal for stopover to airport" (107287678)
Bar clean, friendly, food well priced, comfortable beds
separate toilet to bathroom which was dated
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Anonymous ( Young couple)
on November 25, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Did the job reasonably well for our needs although those around us spending more time around the pool and the bar seemed to have more complaints about the resort." (107584118)
clean, decent enough apartment
unhelpful staff, not unpleasant but unwilling to help you out; not a double mattress - instead 2 single mattresses pushed together; pool was salty, chlorinated and cold - horrible to swim in and as such nobody was using it (would benefit from being fresh water at least); could have benefitted from an oven and grill (but this was not really expected).
0 of 1 people found this review helpful:
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Anonymous ( Other)
on June 10, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Nice hotel, nice room, lovely food. But a bit pricey." (97161279)
I ordered a meal (room service) it was excellent.
I booked a non smoking room, but ended up in one with a non smoking sign and I was unaware of this, until I arrived at the hotel room door. This was a bit inconvenient.
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Anonymous ( Mature couple)
on June 1, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Enjoyable - efficient staff and friendly" (97365994)
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Gregory ( Young couple)
from Dungannon , GB on May 28, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Spent a very enjoyable night in the Park Plaza, Staff were friendly and helpful and our room was comfortable and pleasant. Would certainly recommend to others." (97370019)
Comfortable room, friendly staff, good food.
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Anonymous ( Family with young children)
on May 13, 2008
Location to airport is very convenient. Food is pricey but of a good standard and portion size.
Rooms were very outdated and didn't match the standards of the rest of the hotel.
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Kathleen ( Mature couple)
from Llandeilo, carmarthenshire , GB on April 16, 2008
Park Plaza Belfast, Aldergrove - Reviews & Ratings"Directions as to how to get to Hotel, but this was partly my fault, as I could have obtained this informatio from the website" (97441272)
The cleanliness and the attitude of all the staff we met.
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David ( Young couple)
from Purley , GB on March 27, 2008
Staff were excellent, very friendly and helpful
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Steve ( Solo business traveller)
from Chatham , GB on March 18, 2008
Location, location, location... staying here saved the cost of a day's extra car hire and transportation to hotels further afield.
I think the price would have been ok, if it had included breakfast. I found the price of the breakfast expensive, although it was very good. Also menu choice was a bit limited in the evening.
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Anonymous ( Solo business traveller)
on March 9, 2008
Clean, good size, obvious attention to detail during original construction. High standard in comparison to so many like hotels. Good quality food at the bar, no doubt they have a good chef. Very convenient for the airport (1 min walk) and city transport such as excellent airport bus.
Slight issue with aircraft fumes at night.
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Anonymous ( Solo business traveller)
on January 15, 2008
Close to the airport. Bar Food in the evening.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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