Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

6 Grovesnor Crescent, Edinburgh, EH12 5EP 3

Ballantrae Hotel At The West End, Edinburgh
The Ballantrae Hotel At The West End offers luxury accommodation in the heart of Edinburgh. It is a small, family-run hotel offering friendly, personal service.... more

 

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Ballantrae Hotel At The West End, Edinburgh

8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 7/10 Anonymous ( Solo leisure traveller) 

    on  September 8, 2009

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "Hotel is too small to be professional, too big to be familial." (108439721)

    Friendly reception, nice common areas.

    Uneven quality of staff. Obnoxious night staff - should have a separate room. Matress topper needed.

  • 10/10 Karen ( Family with older children) 

    from Bridgnorth , GB  on  May 26, 2009

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "All round a lovely stay. We'd definitely stop there again." (107203453)

    Excellent, considerate, pleasant staff. Cot in our room as requested and high high provided for breakfast.

  • 9/10 Anonymous ( Mature couple) 

    on  March 30, 2009

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "Overall it was a very pleasant experience, the staff were very helpful and the room was in a satisfactory condition, I would definitely recommed this hotel. " (107795556)

    Good location, attentive staff, clean rooms

    Apparently the wall was not that sound-proof, and I can hear ppl's footsteps from upstairs

  • 10/10 Anonymous ( Young couple) 

    on  March 24, 2009

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "Would definitely come back" (107963316)

    Excellent service, friendly staff.

    No wireless internet, no parking.

  • 4/10 Anonymous ( Other) 

    on  December 3, 2008

    - heating in my bathroom didn't work (and I informed the hotel staff about it several times) - tiny TV inmy room with only 4 channels - cooked breakfast was awful

  • 8/10 Angela ( Group of work colleagues) 

    from Bristol , GB  on  July 14, 2008

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "all good" (108019069)

    Hotel was in good condition and fairly well located.

    Shame the cooked breakfast was extra

    2 of 2 people found this review helpful:

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  March 29, 2008

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "The hotel was lovely, modernised and staff friendly. Breakfast was a bit spartan and lacked a choice of fruit (continental)but would definitely stay again. Ther is no dinner served, but restaurants were nearby. It was very quiet, warm and the standard of cleanliness was very high." (97281758)

    /l01arge, sp0/acious accommodation. Strong power shower with plenty of h/ot wat9er. 91Warm bathroom and well fitted out. The wallpaper /was 039/da0ted, which was a shame as it did not fit with the furnishings.5

    The hotel staff were overly friendly and some invaded personal space. I saw one business man couldn't put a spoon into his mouth at breakfast because the manageress was hovering over him. She then sat at his table!I feel that they thought solo travellers needed company and were over-compensating.

    3 of 3 people found this review helpful:

  • 10/10 Rachel ( Young couple) 

    from Glasgow , GB  on  April 29, 2008

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "Great stay, I'd recommend this hotel!" (97844051)

    The hotel is excellent, the rooms are spacious. All the staff were pleasant, particularly the woman who checked us in.

    The lack of a lift - understandable as the hotel is a listed building and no restaurant for lunch/dinner.

    1 of 1 people found this review helpful:

  • 10/10 Anonymous ( Mature couple) 

    on  November 29, 2007

    Spacious and very comfortable

    I would have preferred a front room

    1 of 2 people found this review helpful:

  • 8/10 Anonymous ( Young couple) 

    on  May 22, 2007

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "The hotel is lovely and was in a great location. Our room was really big and the bathroom clean and modern. We really enjoyed our stay here." (99260710)

    The room was very spacious, comfortable and clean. It was in a great location, walking distance to the main centre and had a nice feel to it.

    It was quite a climb to the top floor!

    2 of 2 people found this review helpful:

  • 8/10 Anonymous ( Group of adult friends) 

    on  May 9, 2007

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "This hotel was in a good location within walkable distance of the city centre. The rooms were clean and comfortable and the staff were very friendly and helpful. We didn't have any problems for the entire length of our stay. I would recommend this hotel and would definately stay here again." (99071511)

    Appearance, cleanliness, staff

    The power shower was a bit temperamental.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Solo business traveller) 

    on  July 27, 2007

    Location

    Room was dirty

    2 of 3 people found this review helpful:

  • 8/10 M ( Group of adult friends) 

    from Sandbach , UNITED KINGDOM;GB  on  May 2, 2007

    Excellent staff support and great rooms. (Sally was very helpful).

    Bar shut at 01:00am.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Family with older children) 

    on  March 26, 2007

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "freindly staff, very good breakfast and services.quiet and clean rooms" (99730670)

    close to city centre

    no car park

    2 of 2 people found this review helpful:

  • 8/10 Vanda ( Group of adult friends) 

    from Maesteg , United Kingdom;GB  on  February 19, 2007

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "Lovely hotel ,Friendly staff,although not scottish,great position.will use this hotel again ,also will recomend it to others." (3305020919)

    The position of the hotel was perfect for us.Within walking distance of Princess street and Murrayfield for the rugby.

    One couple of our party of 4 couples room was opposite reception and they found it noisy when residents were ringing the door bell to get in late at night.

    1 of 1 people found this review helpful:

  • 9/10 Anonymous ( Group of adult friends) 

    on  November 16, 2006

    Great location, clean hotel and very helpful staff

    The lack of a residents bar

    2 of 2 people found this review helpful:

  • 8/10 Anonymous ( Group of adult friends) 

    on  November 25, 2006

    very comfortable

    there was no bar

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Young couple) 

    on  August 17, 2006

    Fine georgian building. Large room. Friendly staff.

    Breakfast was a bit disappointing.

    2 of 2 people found this review helpful:

  • 7/10 Anonymous ( Young couple) 

    on  August 31, 2006

    Big, nice, clean rooms. Quiet area but close to city centre.

    1 of 1 people found this review helpful:

  • 7/10 Stephen ( Solo leisure traveller) 

    from Didcot , United Kingdom;GB  on  August 30, 2006

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "The name of the hotel has changed, which was disconcerting on arrival. The location is good - a Georgian crescent - and convenient for central Edinburgh. The hotel is comfortable and well, and newly, decorated. I was asked to change rooms after one night. I didn't get a very clear explanation why, but the second room was better than the first so I didn't mind. The TV was not up to much, but not a problem for me. It's a long walk up stairs to the top of the hotel where my room was located; I wouldn't recommend it for the frail or unfit. The breakfast was ordinary, although a cooked breakfast could be ordered the day before. The staff were friendly." (3304915254)

    Very spacious room in excellent decorative order, with a good view, and friendly staff

    Continental breakfast was very average

    1 of 1 people found this review helpful:

  • 5/10 Anonymous ( Family with young children) 

    on  July 30, 2006

    the central location

    to expensive

    1 of 1 people found this review helpful:

  • 8/10 Paula ( Solo leisure traveller) 

    from Louth , United Kingdom;GB  on  July 19, 2006

    Ballantrae Hotel At The West End, Edinburgh - Reviews & Ratings

    "This is a lovely old converted house with very friendly and helpful staff. It is in walking distance of Prince's Street. Great little find!" (3305017794)

    Lovely grand old building close to the heart of Edinburgh

    The iron did not work

    1 of 1 people found this review helpful:

  • 7/10 Ludivine ( Young couple) 

    from Paris , France;FR  on  October 22, 2006

    proximit

    petit dejeuner peu copieux

    2 of 2 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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