Hallmark Hotel Manchester - Hotel description

Following a £5 million refurbishment, the Hallmark is now a relaxed boutique-style hotel, in a quiet location, less than 3 miles (4.8 km) from Manchester Airport and close to road and rail networks.

The Hallmark Hotel Manchester has a range of stylish rooms, all featuring comfortable beds, a 32-inch flat-screen TV with Freeview channels, tea/coffee making facilities and modern en suite bathrooms with showers.

The hotel offers free Wi-Fi throughout, free car parking and free use of the health club and spa; facilities include a 20-metre pool, hot tub, sauna, steam room and gym.

The stylish lounge bar serves a range of hot and cold beverages throughout the day, along with a selection of fresh pastries each morning; tasty bar snacks and light bites at lunchtime; and a unique early-evening Tapas table.

For fine food and wine in an informal setting, the Brasserie offers a choice of modern European dishes and some good old classics, served fresh by a highly professional team.

• 6.3/10 John Young couple

  stockport, United Kingdom
  August 9, 2011

  We stayed following a wedding reception which was ideal as all we wanted was to relax once at the reception and not have to worry about taxis and getting home. The breakfast the following morning following a swim and short walk was ideal before checking out.

  We were given Room 101 ? which viewed onto a wall of air-conditioning units. After only a couple of hours sleep the constant whine of these units made for a quite uncomfortable nights sleep. I would of normally said something at check-out but with a queue of almost 10 people and only 1 staff at hand I did not. This room should be either taken out of service or at the very least given a discounted tariff.

• 7.1/10 Anonymous Mature couple

  United Kingdom
  October 4, 2011

  The staff

  Too noisey

• 8.3/10 Anonymous Family with young children

  United Kingdom
  December 19, 2011

  Friendly staff, nice rooms, good food

  Pool not as nice as the photos imply, bathrooms tiny

• 8.8/10 Tracy Mature couple

  Doncaster, United Kingdom
  November 13, 2011

  It was very well located, the food in the restaurant was excellent and the stay in general was good.

  I did not like the fact that the hotel used my card receipt to take a payment I had not authorised.

• 7.9/10 Anonymous Solo traveller

  United Kingdom
  July 5, 2011

  The staff are so friendly they really go out of their way to make you feel welcome. The bar staff in particular were excellent! Rooms are modern and a good size generally.

  As I often work during the evenings I leave some days the do not disturb sign on the door in any other hotel I have stay at they leave you a bag with fresh towels toiletries act by your door. The hallmark don't do this and it would be a simply thing to introduce. I think the bedroom doors are fire doors and when people leave their rooms if they don't hold onto the door it closes it's self the doors making a very loud banging noise which for me meant no Saturday lie in. Doors were banging from 7 on my floor. I know it's a minor thing but if doors claims be fitted with something to cushion the door and produce such loud banging a lie in might be possible.

• 7.5/10 Lisa Young couple

  Nottingham, United Kingdom
  June 15, 2011

  The biggest bed I had ever seen in the executive room with separate seating area - got a package deal, great value and very relaxing.

  Lift was broken and drinks at the bar werenot cheap.

• 9.2/10 Catherine Group of friends

  catherinegregson@hotmail.com, United Kingdom
  March 3, 2011

  We loved the hotel decor and room was very comfortable with excellent facilities. We ordered room service - the food was delicious and very reasonable. The spa treatments at the beauty spa were amazing and such good value for money. We will definitely stay again.

  Swimming pool and changing room could be modernised/refurbished. Also, it's possibly not a great idea to hold children's swimming lessons at the same time as advertising a "relaxing" spa environment.

• 9.6/10 Paul Mature couple

  DYMOCK, United Kingdom
  January 1, 2012

  Very nice hotel -the lifts were very old and outdated .Otherwise it was very good .

• 7.5/10 John Mature couple

  Snodland, United Kingdom
  November 21, 2011

  Very smartly decorated, friendly, good breakfast

  Although hotel rooms have been refurbished the building is still old and rooms rather small with long corridors. Lifts need to be replaced

• 5.8/10 Matthew Young couple

  congleton, United Kingdom
  November 18, 2011

  Spa was ok, reception was stylish. Staff were friendly.

  Air flow system was so noisy we couldn't sleep so we went home at 4am. Lift system was crude using old metal sliding gates which were left open. Bathroom was dirty. Cups in room were poorly washed with staining. Towels had stains and again poorly washed. Spa facility was dirty, poor decoration, rusting radiators, mouldy walls. This hotel needs a refit and bringing into todays standards.

• 6/10 Kerry Mature couple

  marbella, Spain
  October 20, 2011

  The only good thing about this hotel was the staff

  Small rooms small beds uncomfortable pillows ,noisy drunks by front door smoking and fighting kept awake till 2:30 one night ,it must have taken a special skill to desighn a bathroom so small

• 6.3/10 Anonymous Mature couple

  United Kingdom
  July 9, 2011

  The front of house facilities were the best areas.

  Wedidnt like;the small rooms and bathroom which was definitley designed for one person not two - not very well designed and decorated.We asked for a quiet toom and were given one over the entrance and then got moved to another one next to the extraction units!!We also couldnt believe there were blankets on the bed - no duvet

• 9.6/10 Astrid Mature couple

  Egglescliffe, Stockton on Tees, United Kingdom
  July 6, 2011

  Excellent, friendly staff and very good food.

• 10/10 Kim Mature couple

  Runcorn, United Kingdom
  July 5, 2011

  Fantastic hotel all round.

• 5/10 Simon Young couple

  Southampton, United Kingdom
  June 13, 2011

  Nice comfy bed

  Cleanliness wasn't up to what I expected - a clump of hair in the plug hole of the bath and a sink plug which didn't work. Expected better.

• 10/10 David Mature couple

  darlington, United Kingdom
  May 31, 2011

  Every thing 10 out of 10 for the hallmark

• 9.6/10 Shah Mature couple

  jeddah, Saudi Arabia
  April 20, 2011

  i realy satisfied to stay in hallmark hotel this is the one of best hotels in manchester

• 4.6/10 Derek Mature couple

  stoke on trent, United Kingdom
  October 22, 2011

  Not a lot actually it left a lot to be desired,one of the noisiest hotels we've stayed in and will not be returning

• 5.8/10 Anonymous Young couple

  United Kingdom
  July 16, 2011

  Nice looking hotel

  Noisy staff outside window. Pillows way too hard.

• 9.4/10 Judith Mature couple

  NEWBIGGIN BY THE SEA NORTHUMBERLAND, United Kingdom
  September 21, 2011

  Overnight stay as we were flying from manchester next day

• 10/10 Michael Mature couple

  Chester, United Kingdom
  February 8, 2012

  The room was the most pleasing. Everywhere was clean and fresh throughout the hotel as well. We would book again.

• 8.8/10 David Mature couple

  Erdington, United Kingdom
  February 1, 2012

  Size of room and location

  Being called 'mate' by the bar man

• 6.3/10 Richard Young couple

  Macclesfield, Cheshire, United Kingdom
  January 24, 2012

  Room looked lovely - see below for dislike to room Resturant has a lovely atmosphere - see below for dislike to food

  Receptionist didn't tell us about breakfest when we booked in. We asked to book a table for evening meal and the receptionst told us the times available. When we got to the resturant our reservation hadn't been made then I found a piece of wood in my food. The tempature of the room was very very hot and no way of turning it down, there was a massive water pipe that run along the wall that was boiling hot the whole time. When opening the window it kept banging shut. We complained when checking out and received a refund for the food but nothing was said about the room tempature. This is bad management in my opinion, we won't be staying there again or recommending to others.

• 9.6/10 Carol Mature couple

  trafford, United Kingdom
  January 19, 2012

  The bedroom was very well designed for its size and comfortable. The staff were very helpful and friendly , they could not have been more helpful.

  At the time of my visit it might be staff shortage but the service in the restraunt was slow, I did note it was busy and the staff were working very hard , nevertheless I had to wait a long time in between courses.

• 10/10 Carol Mature couple

  hyde, United Kingdom
  January 18, 2012

  we were made very welcome. staff pleasant and helpful. facilities great and food outstanding. Lovely pool and gym facilities. rooms lovely. Would definately visit again for chilled stay.