Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings
Mudhurst Lane, Disley, SK12 2AP
Best Western Moorside Grange Hotel & Spa, Disley
All the delights of the Peak District are at your disposal when you stay at the Moorside Grange Hotel & Spa. The hotel is situated in acres of open moorland wit... more
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Rooms from £49
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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D ( Mature couple)
from Castlefield , GB on August 3, 2008
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Anonymous ( Group of adult friends)
on April 8, 2008
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"The purpose of the stay was to celebrate a 60th birthday with other family members. We were looking for a good quality hotel, with easy access to walks and other attractions, with good food. The Health Club facilities and excellent food, and the overall relaxed ambience of this hotel, plus its beautiful location (the good weather did help !)were all bonuses. The weekend was an unqualified success, due in no small parrt to the fact that the hotel was everything we were hoping for." (97802161)
The position of the hotel - ideal for walking. The Health Club facilities were very good. Food - excellent - general dining room ambience and service - excellent.
The room was very nice, with lovely views from the two windows - but I banged my head a couple of times on the low beams, and the rooms was rather cold at first - until we discovered that the radiators had been turned off ! (The low beams did add to the attractiveness of the room, however !)
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on November 4, 2008
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Good for relaxing break" (107235533)
Great location and scenery.
Duct tape on carpet in room Instant coffee at breakfast once
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Anonymous ( Mature couple)
on August 10, 2008
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Expected better from the Best Western chain of hotels" (108025248)
Food was excellent Leisure centre staff were helpful and efficient
The first room we were shown was unsuitable for guests due to damp patches and a replacement took a long time to arrange.Breakfast buffet was spoiled by having to request basic such as fresh juice, bread for toast, butter and marmalade and crockery. Beverage orders were delivered incorrect 50% of the time.
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Anonymous ( Young couple)
on July 23, 2008
Nice and quite location.
Lack of plug points near the bed. This prevents you from using laptop while you in the bed.
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Helen ( Mature couple)
from Nelson , GB on April 23, 2008
The leisure facilities at the hotel are excellent. All staff are friendly and helpful, especially the leisure staff. The breakfast was good with a wide range to choose from. Room was very clean and tidy.
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Ann ( Family with older children)
from Blackburn , GB on April 2, 2008
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"This was a good weekend break with little fuss but plenty of staff interest in assisting when asked. They provided walking routes, info about the local churches, a platter and candles for the birthday cake (which we brought with us!!), and much much more. Every little request was attended too immediately. Fabulous Spa facilities! Excellent value for money. A wonderful local environment - the views were great and the immediate countryside was very walker friendly. And if the weather had been better we'd have thoroughly enjoyed the hotel's external sports provision too." (97264445)
I was happy with the simple but adequate provision in every department, food, rooms, service etc I was delighted with the spa facilities. I appreciated their environmentally friendly aspect to towel replacement etc. I was amazed by the staff's efforts to assist our family with the 60th birthday celebration meal. They really pushed out the boat - and didn't make exorbitant charges for the service! Lovely.
All our party noticed a smell at the entrance - as soon as it was mentioned action was taken. (I was surprised they didn't notice it themselves??) Also some chairs in the dining room needed replacement and were very saggy. Some disruption at night emptying bottles in a bin outside our window - but only very briefly. Real life isn't perfect but these were the only problems and seemed very minor.
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Matthew ( Solo business traveller)
from East grinstead , GB on February 24, 2008
The bed was terrible, the picture on the tv was not good
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Caroline ( Mature couple)
from Leicester , GB on January 21, 2008
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Well worth a stay!" (97308712)
Setting and facilities.
Bed was very insecure. Legs very wobbly indeed.
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Anonymous ( Young couple)
on January 1, 2008
Clean and good breakfast!!
Price of drinks and food!!
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Godfrey ( Mature couple)
from Rochester , GB on November 27, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"An excellent value hotel for B&B. Good place to stay if you don't drink or invite friends to dinner." (97614363)
Facilities, B&B pricing, staff, rooms all good.
Dinner overpriced and poor menu. Drinks prices extortionate.
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Dianne ( Mature couple)
from Hastings , GB on October 31, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"The fantastic price included dinner, bed and breakfast. The food was certainly good enough - in fact it's what I expected of Table d'hote (as opposed to gourmet). The spa area was really well-equipped and all operational and clean. Whilst the hotel was full and noisy at times, this did not detract from it being spacious and good value." (97052872)
The room was well-equipped and clean
The walls were thin enough to be disturbed by next door on both nights.
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Anonymous ( Solo business traveller)
on October 20, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Excellent staff, friendly & professional. Shame the rude old folks' tour got in the way!" (97883608)
Comfortable & pleasant
Dark, small windows
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Anonymous ( Mature couple)
on October 17, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"The accommodation & facilities were excellent, & the staff were all very welcoming and helpful. We had a thoroughly enjoyable weekend." (99257371)
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Mark ( Mature couple)
from Fernhill heath , GB on July 22, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"A well run hotel with very friendly staff. The brakfast buffet was excellent. The restaurant on the one evening we used it was rather expensive for well cooked but quite ordinary food. We will return provided we do not overlook the noisy patio again." (99344790)
Very comfortable and clean. Lovely views.
Our room was over a patio that was occupied by a noisy party until 2a.m. on our final night.
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Anonymous ( Young couple)
on July 10, 2007
Location: view from bedroom of surrounding hills and sheep
Noise from disco below our bedroom went on until midnight
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Keith ( Mature couple)
from Walsall , GB on June 29, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Certainly one of the best hotels we have stayed in for the last five years" (99615206)
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David ( Young couple)
from Southampton , GB on May 31, 2007
Quiet and clean room
Lack of hotel information in room
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Anonymous ( Mature couple)
on May 30, 2007
Good geographical location
Poor bedroom - shabby bathroom. Room cold and draughty as window did not close properly. Out of date milk on tea tray. Bedding not particularly clean
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Anonymous ( Other)
on May 13, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"We were there as part of a wedding party and found the staff extremely helpful. Everywhere was clean and the views from the rooms and the grounds were lovely. All the food we had during our stay was excellent and value for money. The wedding was extremely well organised and we had a great weekend." (99938225)
Beautiful Setting, Food, Bar Areas & Rooms - Everything!!!
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Anonymous ( Young couple)
on May 3, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"It was an amazing weekend. The location of the hotel was outstanding as was the quality of the food and the service provided by the staff in the restaurant. We didn't get a chance to use the leisure facilities but they looked very inviting. We would definitely recommend this hotel. We went to celebrate our wedding anniversary but we wouldn't need another reason like that to go back again!" (99481325)
The location, the quality of the food, the service provided by the staff in the restaurant.
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Anonymous ( Group of work colleagues)
on April 30, 2007
The leisure facilities are fantastic.
Room was extremely hot at night.
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Anonymous ( Mature couple)
on April 27, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Awesome scenery, fantastic spa and pool. Little pricy on the bar and restaurant." (99494578)
The pool and spa facilities were fantastic and free to hotel guests.
Rock hard pillows!
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Matthew ( Young couple)
from Coventry , GB on April 24, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"nice hotel excellent suroundings" (99142717)
clean and fully equiped
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Mark ( Solo business traveller)
from Basingstoke , GB on April 20, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"The spa fcilities were very good, as was the hotel generally. The only slight thing marking it down from a 10/10 was that my room was very hot. I opened the windows as soon as I got to the room and left them open all night. It was 5 degrees outside when I left the following morning but my room was still very hot." (99305314)
The leisure facilities very brilliant
The room was very warm
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Anonymous ( Mature couple)
on April 13, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Plus points included lovely location from which we could walk, pleasant public areas and very good leisure facilities, particularly an 18m swimming pool. Restaurant atmosphere a bit barn-like, food reasonable but sweets rather disappointing. Nice bottle of White Rioja! No information in the rooms about local places to visit, events etc. Staff helpful and courteous." (99761536)
Pleasant view and comfortable room, although decor a bit old-fashioned.
Room airless and hot, even with window open, very poor lighting, especially for reading.
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Anonymous ( Young couple)
on April 12, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Overall a good hotel that we would return to. The only criticism would be the restaurant. The food was over priced considering the quality and choice on the menu. The hotel was in a excellent location for the walking holiday we had planned." (99093671)
All the communal areas of the hotel were very good. A pleasant, relaxing atmosphere
The room we were allocated was a little small.
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Linda ( Group of adult friends)
from Finstock , United Kingdom;GB on April 12, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"Excellent value for money,lovely location, attentive staff, good food." (99465840)
Clean and tidy. Everything required on hand.
Did not get a decent view from the room, although our friends did.
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Lorraine ( Mature couple)
from Ascot , GB on April 10, 2007
great gym and aerobics
waitress a bit surly
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Norman ( Mature couple)
from Kettering , United Kingdom;GB on March 24, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"I was very impressed by the general quality and standards of the hotel. The hotel feels like a series of small buildings, which made it feel more comfortable and intimate. In contrast the pool and spa areas were very spacious. All areas were well designed and clean. All staff we encountered were very helpful and friendly which helped to make our short stay even more enjoyable." (99126435)
The hotel was very clean, tidy and well presented. The room was of adequate size, bright and spacious.
This is a very minor point, nit picking really. I couldn
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Matthew ( Young couple)
from Leeds , UNITED KINGDOM;GB on March 15, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"we had a fantastic weekend break and will certainly think of returning later in the year, well worth the visit." (99546396)
very relaxing , beautiful location and friendly helpful staff.
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George ( Same sex couple)
from London , United Kingdom;GB on March 14, 2007
Comfortable bed.
Shower could have been more powerful
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Anonymous ( Mature couple)
on February 26, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"The room was adequate although clean and practical. The hotel was pleasant and the meals were very good. The hotel was in a nice setting with plenty to do in the surrounding area. Booking online was simple. I just wish some of the staff would appear more friendly." (99555973)
Excellent pool and spa facilities
Staff appeared generally apathetic. They did not smile. When we left, the receptionist did not ask us if we had a good time, or hope we come back or have a safe journey. During dinner one evening, I had to ask three times for a jug of water.
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Anonymous ( Mature couple)
on February 13, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"See above. Represented poor value for money given low quality of room and poor bar meal service." (99261839)
Good location for leisure stays.
Room was small & cramped. Radiator needed our attention to make it work. Room lighting was dull for working under. Waited 45 mins for bar meal to arrive. No shampoo in bathroom which was very small & cramped with inadequate shelving.
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Anonymous ( Young couple)
on February 16, 2008
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"A fantastic place to get away from it all, great places to walk. Nothing going on at night so you would need a car if you wanted a bit more life. We were quite happy to sit quietly having a drink in the bar. great leisure facilities." (97257233)
The hotel is in a lovely setting the scenery is breathe taking.Some parts of the hotel need re decorating but i'm sure after the refurb that will be happening soon it will be a fantastic hotel all round.
Bathroom needs a bit of refurbishing also the bed was really hard!
0 of 1 people found this review helpful:
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Anonymous ( Young couple)
on February 9, 2007
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"I would definitely recommend staying at Moorside Grange! A very relaxing hotel and surroundings with a fantastic leisure facility and spa. The food in the bar area was excellent and appeared to be better choice and value than the actual restaurant. Breakfast was very good with an excellent selection. The pianist in the bar was particularly entertaining and seemed eager to show off his repertoire with requests! On the down side when I tried to run a bath on the Saturday evening after coming back from a trip to Buxton (about 20 mins drive) I could not get any hot water. Our room was right above the function room which got really noisy on the Saturday night when there was a corporate do on. We did get offered another room straight away though so not really a big deal. We got a realy good price on the internet so, with the excellent facilities of the hotel and the good sized, clean bedrooms this was a very enjoyable, good value weekend." (99527855)
The leisure club and the piano bar.
Our room was right above the disco. Fortunately we were able to swap rooms when there was a function on the Saturday night otherwise it would have been really annoying.
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Anonymous ( Mature couple)
on January 28, 2007
Hotel was clean, staff were friendly. breakfast was excellent and hotel was close to where we wanted to be.
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Anonymous ( Mature couple)
on January 6, 2007
Location, health club facilities
Possibly due to decreased staff numbers in the inter-holiday period, some small items of the service received were not as they might have been but not enough to spoil the stay. Lack of information in the room either about hotel facilities or local places.
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Anonymous ( Mature couple)
on November 23, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"We have stayed at this hotel on two occasions. It is excellent value for money with good facilities. Excellent food and spa facilities. A lovely hotel. We spoke to several people while there and nobody had any complaints." (3305435546)
Room was spacious. Good sized bath. Food very good with good choice of menu. Excellent spa facilities. Beautiful location - remote setting.
Slow service at the bar. Often had to wait for it to be staffed. Room was clean and plesant but not as plush as some we have stayed in.
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Anonymous ( Solo business traveller)
on November 7, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"The hotel was extremely difficult to find as the brown tourist signs disappeared half way up a lane. Once found the hotel was clean and all staff friendly. The only issue was that the menu was not explained and it was unclear that you could mix and match from all menus and that the supplements applied to all as it stated that they only applied if on inclusive rate." (99779886)
Room was clean and comfortable.
Haridryer was very inaffective and the bathroom was very small.
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Alan ( Solo business traveller)
from Birmingham , United Kingdom;GB on November 5, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"I would stay here again as my overall experiance was excellent" (99381062)
Quiet and peacfull spacious room and good food
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Val ( Family with older children)
from Quorn , United Kingdom;GB on October 25, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"This discount offer certainly made our stay good value for money, especially with the use of the spa and pool. If paying full price we would have been disappointed in the shortage of staff and the jaded rooms. The food was adequate but nothing special, so slightly overpriced. The hotel is in a wonderful location so we do hope it can be refurbished and they treat the staff better. It then has makings of a first class hotel." (3305291540)
the spa facilities were excellent
Walls showed signs of damp. They were very short staffed.
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Anonymous ( Mature couple)
on October 20, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"WELL POSITIONED HOTEL FOR VISITING THE PEAK DISTRICT COMFORTABLE AND FRIENDLY ON SITE LEISURE CLUB WAS A REAL BONUS" (3305473722)
COMFORTABLE ROOM AND EXCELLENT LEISURE FACILITIES
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Anonymous ( Mature couple)
on October 19, 2006
Lovely location
Room was too small and stuffy, hair dryer did not work.
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B ( Mature couple)
from Penn , UNITED KINGDOM;GB on October 18, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"THE CHECK IN AND OUT WAS VERY POOR. WE ARRIVED FRIDAY EVENING AT APPROX 8PM AND IT TOOK 15 MINS TO COMPLETE CHECK IN. ON SATURDAY ON RETURNING TO THE HOTEL AFTER FAMILY WEDDING WE WAITED ALMOST 15 MINUTES TO GET OUR ROOM KEY AS RECEPTION WAS SO BUSY. THE BREAKFAST WINDOW IS TOO SHORT WHEN THE HOTEL IS FULL. BREAKFAST 8-10. AT 9.30 ON SUNDAY THERE WAS A QUEUE OF APPROX 30 PEOPLE WAITING FOR A TABLE. THIS WAS SO LONG AND SO HOT TO WAIT THAT MY DAUGHTER AND HUSBAND,WHO I MADE THE BOOKING FOR, DECIDED THEY WERE NOT PREPARED TO WAIT ANY LONGER. THE LOCATION IS SUPERB, WHAT A PITY THE REST OF THE XPERIENCE DID NOT MATCH" (3305350763)
THE ROOM WAS TOO SMALL AND TOO HOT.
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Carol ( Mature couple)
from Basildon , United Kingdom;GB on October 18, 2006
Excellent evening meal and lots of choice at breakfast. Bed linen lovely and clean.Staff attentive
Bathroom grouting in tiles and bath grab handles were dirty and looked unhygenic
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Joan ( Mature couple)
from Northampton , United Kingdom;GB on October 17, 2006
This hotel sells itself short at 3 stars, should be 4 star rating at least. Food was excellent, staff were all very friendly & helpful. Very pleasant & relaxing stay.
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Paul ( Mature couple)
from Wigan , United Kingdom;GB on October 17, 2006
The company
some mold in window frames
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Anonymous ( Solo leisure traveller)
on October 17, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"nice hotel, great setting but rooms need a little attention." (3305485510)
Nice setting and good rate
very thin walls and room needed redecoration
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Anonymous ( Solo business traveller)
on October 13, 2006
Best Western Moorside Grange Hotel & Spa, Disley - Reviews & Ratings"The hotel and its staff were generally welcoming. The bedroom was spacious and comfortable. I had a good meal in the restaurant and the breakfast was of a high standard." (3305453488)
Spacious, comfortable
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"overall good stay" (97642360)
stayed in the same room as our previous visit. room 401 is ideally situated for us, it is quiet, close to the staairs which lead to the swimming pool and resturant
having to give permission for 150.00 to be taken from our credit card account on arrival as a prepayment for any items we put on the roon charge I did not recieve a slip to identify the amount taken at the end of our holiday, we actually only had 2 news papers which totalled to 1.00. I would have liked this confirmed in print.
1 of 1 people found this review helpful: