Best Western Lee Wood Hotel, Buxton - Reviews & Ratings
The Park, Buxton, SK17 6TQ, Buxton, SK17 6TQ
Best Western Lee Wood Hotel, Buxton
This charming and elegant Georgian property offers comfortable and well-appointed 3-star accommodation near the very centre of the spa town of Buxton, in the he...
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Rooms from £75
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous (Mature couple)
on March 2, 2008
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Anonymous (Group of work colleagues)
on October 6, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Good, no problems" (97136858)
Good location and reasonable facilities for the price
Could do with a bit of refurbishment
1 of 1 people found this review helpful:
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Anonymous (Mature couple)
on June 4, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Overall, very satisfied with our 2 night stay. The staff were friendly and the service was, in the main, satisfactory (no-one serving in the bar one evening: had to wait for one or two items of the cooked breakfast). Car parking was a bit tight - we wondered if there would be enough space if the hotel was full. We would recommend this hotel to anyone visiting Buxton." (99895611)
2 of 2 people found this review helpful:
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Michael (Mature couple)
from Falkirk , GB on August 13, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Very pleasant. Evening dinners very good and well presented. Staff generally very helpful and attentive." (108021082)
Attractive surroundings with the hotel and grounds well maintained. Within easy walking distance of all the attractions in Buxton.
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John (Mature couple)
from Camberley , GB on June 9, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"I would have liked to have known beforehand the size and type of the rooms. I would have liked to have known there was no air conditioning - the rooms were too hot. The food - particularly the breakfasts - were the one thing that lifted this Hotel out of the ordinary." (99701234)
Food. Politeness of Staff
No air conditioning. Small room. There were times when I had to go looking for members of staff when I required some facility. I booked a twin room but this was not offered upon arrival and I had to debate this with the receptionist.
1 of 1 people found this review helpful:
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Patricia (Mature couple)
from Martock , GB on June 28, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"We have stayed in several Best Western Hotel both here and abroad this was one of the best." (108091412)
We were delighted with our dinner-very good ,allsame breakfast
We booked our evening meal for 20.30 and arrived down from our room at 2025 ish we were asked to sit in the bar area to select our food etc. We are not football fans nor particularly TV fans that part of our supper was the only downside.
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Anonymous (Mature couple)
on June 6, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"The staff were very helpful and friendly. Food very good. Offered early evening meals for guests attending the Opera House. There was a wedding at the hotel on the Saturday but this did not interfere at all." (99022117)
Hotel well situated 5 minutes walk from the Opera House and Pavilion Gardens. Sitting out area in mature gardens.
1 of 1 people found this review helpful:
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John a (Mature couple)
from Plymouth , United Kingdom;GB on April 30, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"very nice hotel in pretty setting, lovely restaraunt with fresh flowers everywhere, helpful staff, very good breakfast service, very good standard of cleanliness in public areas and rooms. dinner menu rather pretentious though, maybe one or two more plain dishes would have been good." (99291595)
lovely views, very clean, beautiful gardens, food good.
parking in short supply but could park on road.
2 of 2 people found this review helpful:
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Gillian (Mature couple)
from Glossop , GB on June 24, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Very pleasant short stay, would definitely stay here again-probably on a leisure break to include evening meal" (97368174)
Excellent Reception staff
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Simon (Solo business traveller)
from Caerphilly , GB on June 16, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"excellent" (99215224)
Free Internet, Freindly helpfull staff, nice rooms
none
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Shaun (Young couple)
from Manchester , GB on June 11, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"will recomend to friends" (97691503)
very pleasant stay. walking distance from centre of buxton
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David (Solo leisure traveller)
from Stafford , US on June 11, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"I would go back in a moment." (97858085)
Outstanding staff, lovely room, good food.
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Frank (Solo business traveller)
from Stockton on tees , GB on May 12, 2008
Easy access to the net
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Anonymous (Family with older children)
on April 18, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"good experience would recommend it to others." (97313653)
very friendly and helpful staff clean and well presented room
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Richard (Young couple)
from Derby , GB on March 19, 2008
Cleanliness, friendly service and helpfulness. Beautiful conservatory.
TV in dining area.
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Beverley (Mature couple)
from Sutton in ashfield , United Kingdom;GB on April 11, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"I would recommend this hotel to anyone. Clean, comfortable, easy access to local amenities, friendly staff." (99289021)
Ideal location. Clean, comfortable hotel.
Parking was sometimes difficult.
1 of 1 people found this review helpful:
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Anonymous (Mature couple)
on April 4, 2007
We found this to be a warm friendly hotel with excellent staff and conveniently located for the town centre.
2 of 2 people found this review helpful:
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Rosemary (Mature couple)
from Warminster , United Kingdom;GB on April 8, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Nothing really, we didn't get any surprises, we got what it said on the tin." (99144391)
Everything, good, spacious, clean, comfortable bed etc.
Unfortunately the shower did not work, no pressure and no hot water, it may have been because we were at the top of the hotel. And, as an elderly pair, we found climbing the stairs up to the tower! a bit arduous but not overly.
1 of 1 people found this review helpful:
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Michael (Mature couple)
from Salisbury , United Kingdom;GB on March 29, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Our stay was very brief as we were attending an internment. Given an opportunity however we will return." (99707131)
We found the hotel accommodating, well placed and the staff helpful. The hotle has a degree of character
Particular room (24) comfortable & well equiped but clearly engineered into a difficult corner and therefore a bit quirky. However it worked.
2 of 2 people found this review helpful:
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Peter (Solo business traveller)
from Glasgow , GB on February 15, 2008
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Good facilities, though I did not use the health club." (97349288)
Traditional building with character. Good restaurant in conservatory. Easy walk from Buxton railway station.
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Jenny (Mature couple)
from Nottingham , United Kingdom;GB on April 6, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Atmosphere and hotel staff very pleasant. Lovely dining room in the conservatory. Good bar and reception area. Everywhere spotlessly clean. I would describe the hotel as 'shabby chic' - some of the decor could do with a bit of sprucing up. Overall a very pleasant hotel and only 5 minutes walk from the town centre." (99971223)
The hotel was a more traditional type rather than modern, therefore it had character.
Would like to have a choice of blankets rather than duvets, which are rather warm.
1 of 1 people found this review helpful:
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Colin (Mature couple)
from Tewkesbury , GB on March 21, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"A pleasant, helpful welcome from the reception staff. Excellent breakfast." (99954937)
Comfortable room. Excellent bathroom. Good view.
2 of 2 people found this review helpful:
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Bryan (Mature couple)
from Manchester , GB on February 4, 2008
Ideally located for central Buxton. Good restaurant facilities.
Room heating was insufficient. Restaurant was rather cool.
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Colin (Mature couple)
from Stanford le hope , GB on October 26, 2007
Superb staff, very accommodating and an excellent menu.
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James t (Mature couple)
from Colwyn bay , United Kingdom;GB on March 3, 2007
The staff were very helpfull and the service excellent
1 of 1 people found this review helpful:
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Anonymous (Mature couple)
on February 6, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"good location walking distance to town centre food & staff excellent" (99429178)
food excellent staff friendly
1 of 1 people found this review helpful:
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Anonymous (Solo business traveller)
on May 5, 2007
Restaurant
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Anonymous (Solo business traveller)
on April 23, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Generally very satisfied: friendly and knowledgeable staff, excellent food, comfortable accomodation" (99549789)
Quality of the evening meals was excellent. Easy internet access Good overall value for money
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Anonymous (Young couple)
on April 13, 2007
Nice big and comfortable bed
No sky TV
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David (Mature couple)
from Hertford , United Kingdom;GB on February 26, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"breakfast not exactly bad, just badly done and sparing . the noise is mostly internal, slamming doors, very noisy plumbing , creaky stairs etc" (99744367)
LOCATION
VERY NOISY
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Anonymous (Young couple)
on June 28, 2006
clean & well-presented
£5 coffee after dinner a bit of a cheek
1 of 1 people found this review helpful:
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Dennis (Mature couple)
from Woodhall spa , United Kingdom;GB on February 5, 2007
The bedrooms were clean and adequate.
We used two rooms in the Hotel which was Ok but in both of them the bathrooms did not have anywhere to hang/place the toileteries bags also the baths shouldhave had a supporting handrailfor getting in and out of the bath there was one for anyone using the shower but we both found difficulty in getting out of the ath in room 14
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Anonymous (Mature couple)
on January 31, 2007
For the prices it was very good
Staff were not always available at reception or in the bar
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Peter (Mature couple)
from Bristol , United Kingdom;GB on January 21, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Had we not been able to upgrade our room I think my review would be on the negative side. However, with the room sorted, we had a very pleasant stay. The eating area was light and airy and in contrast to the main body of the hotel which was rather dated. Staff were friendly and helpful." (99627121)
The restaurant/breakfast area is essentially a large conservatory which is very pleasant.
The room we were allocated was cold and on the small size. Fortunately we were able to upgrade to a larger room which was quite pleasant.
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Anonymous (Solo business traveller)
on January 19, 2007
Pure cotton sheets; comfortable bed; cheerful and exceptionally helpful staff
Only cold water came out of the shower; the room was slightly chilly; the dishes on the dinner menu were over-elaborate
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Georgina (Young couple)
from Hinckley , United Kingdom;GB on January 17, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"The hotel need to be more careful when having reservations booked on-line as my stay ended up with a few queries, however not too bad, but could have been better." (99548478)
It was a lovely looking hotel and had nice scenery.
Lack of communication between where we booked on line and the staff.
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Anonymous (Mature couple)
on January 11, 2007
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"The hotel well placed beong only a few minutes walk from The Opera House, The Park and the main shopping area. We found the hotel very clean, well fitted and the staff were very friedly, we would use this hotel again" (99443860)
Our room was larger than expected, the furniture was very good, we were very pleased with the room , the hotel and the staff.
the old shash windows were a bit drafty
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Patricia (Mature couple)
from Solihull , United Kingdom;GB on December 18, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"We had a wonderful overnight stay in an excellent refurbished bedroom with all facilities. The breakfast was very good, with a great deal of choice and very well presented. The hotel itself is lovely, the entrance hall very imposing and the antiques on display are both beautiful and interesting. We would recommend the hotel and certainly would have no hesitation in rebooking in the future." (99707080)
EVERYTHING. It was excellent. Room just refurbished to a high standard, everyone was very pleasant and helpful. Many thanks X
Nothing. We would have appreciated more packets of coffee, absolutely no complaints.
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Christopher (Mature couple)
from Offham , United Kingdom;GB on November 24, 2006
Situated in a quiet road, we requested a quiet room, which we did get.
The cold
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Peter (Mature couple)
from Kidderminster , United Kingdom;GB on November 3, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Good all round hotel in a nice location." (99545801)
Clean and comfertable with very helpfull staff.
Shower over the bath and tight car park.
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Anonymous (Mature couple)
on October 30, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"An excellent country house hotel - staff were welcoming, friendly and helpful - the room was well presented and comfortable. The food was of an excellent standard - the atmosphere of the dining room very good. Visitors should be aware that the hotel is situated on a fairly steep hill, albeit a pleasant short stroll into town." (99404154)
Staff were very helpful and friendly - standard of the food was excellent
The 'power shower' left a lot to be desired! However, we were on the top floor - and a hot bath was much more relaxing anyway!
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Anonymous (Mature couple)
on September 1, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Outstanding hotel it was last on our list when looking to book, but will most certainly be first if we decide to book again." (3305269047)
Excellent room and superb food
over priced bar
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Kevin (Young couple)
from Shrewsbury , United Kingdom;GB on June 29, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Most staff were friendly. We would have liked to have known that a wedding had been booked as we were told that we were unable to order food when we arrived at about 12.30. Hotel generally smelt strongly of cigarettes even our non smoking room. We watched the football on Sunday with a member of staff sitting on a nearby table smoking and drinking throughout the whole match. This did not seem appropriate, other residents OK but not a member of staff." (3304864482)
Breakfast area was very pleasant indeed. Breakfast was good and staff seemed polite.
Room down at heel. Shower head held on with electricians tape. Television did not supply channels that hotel brochure said. Told lady at checkout and received frosty response, no apology offered. On Tuesday night we stayed at the Salutation in Ambleside which is a Best Western hotel and is generally far superior.
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Anonymous (Mature couple)
on June 8, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Pleasant situation, good food, quiet and restful. Slow restaurant service but friendly staff. Food good firly near town centre." (3304731188)
Size of room, cleanliness, accessability
West facing window+ too hot. No shelves, stool or other place to put toiletries, shavers etc. in bathroom. very slow restaurant service
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Anonymous (Solo leisure traveller)
on June 8, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"I chose the hotel as I know Buxton and wanted somewhere that was not too close to town but within walking distance. The hotel was lovely and the staff very good. Worth the money." (3304742122)
The friendly people and the nice room
The bed was a bit hard and I couldn't sleep very well
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Anonymous (Mature couple)
on June 4, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Before booking, we read the comments on the Active Hotels website and cannot agree with some of them. The hotel was quite full but never seemed too noisy. It was true that it took some time for food which we had ordered to be served but it was well worth the wait for it to be prepared specially for us. The menu was just that little bit different from usual and there were some lovely combinations of flavours. The portion sizes were not too large so there was no feeling of being overfaced as sometimes happens, leaving room for one of the excellent desserts!" (3304786116)
Convenient location and excellent food.
Nothing
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Ralph (Mature couple)
from Rugeley , United Kingdom;GB on April 7, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"The directions to the hotel were good and the parking was ample for the numbers which might be expected. The room was first rate and the restaurant was particularly pleasant and well equipped. Staff were friendly and helpful and communication between members of staff was appreciated. The food and service were of a very high standard and it was clear that there was a close hands on approach exercised by the Managing Partner." (3304155470)
The hotel was warm and the people were welcoming. The room (12) was exceptionally comfortable
They really ought to remove the 2005 tariff ( referring to Christmas last) from the front entrance glass case.
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Jane (Mature couple)
from Weston-super-mare , United Kingdom;GB on February 18, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"At first sight the room appeared very disappointing. It was smaller than we had been led to believe following exchange of e-mails with the hotel, rather cramped with a partly-slanting ceiling due to stairway and a view over a small grotty courtyard. However, the room was spotlessly clean with just about every need catered for from a fridge to a shoeshine sponge and an extremely comfortable bed. On the first evening the hotel had a very large charity event which inevitably affected the service given to paying guests. However, the chef was still able to adapt his menu to cope with a series of food intolerances which we had mistakenly not informed the hotel about beforehand. The food was extremely fancy and by the third evening meal we did find ourselves longing for a simple meal with a dish of vegetables." (3304163921)
clean, warm, and comfortable with excellent facilities.
ensuring that large functions donot affect paying guests. food was excellently prepared and cooked but, being of a Nouvelle Cuisine style was not particlarly plentiful.
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Douglas (Mature couple)
from Stockport , UNITED KINGDOM;GB on February 15, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"I already knew the town and the hotel location. The hotel helped to make a very memorable and pleasant birthday treat for my wife." (3304125100)
Pleasant situation, comfortable room, excellent food in excellent surroundings.
Detail maintenance, room radiator valve very stiff, bathroom extractor fan inoperative, bed cover stained. Restaurant staff just a little slow to clear empty plates, (but much nicer than our last hotel in Egypt where one was lucky to finish each course before the plates were snaffled)
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Geoffrey (Mature couple)
from Hemel , United Kingdom;GB on January 18, 2006
Best Western Lee Wood Hotel, Buxton - Reviews & Ratings"Pleasantly surprised. The hotel was quiet, a half mile from the town centre, in an acceptable state of decoration with adequate rooms and an excellent restaurant (we ate there both evenings). We would happily stay there again at the rates available online with Active Hotels (room £60 per night B&B)." (3304124371)
Warm and spacious.
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EVERY MEMBER OF STAFF WE MET OR PASSED GAVE A FRIENDLY GREETING. THE RESTARAUNT MEAL WE HAD WAS TRULY EXCELLENT
1 of 1 people found this review helpful: