Portland Hotel, Kingston upon Hull - Reviews & Ratings
65 Paragon Street, Hull, Hull, HU1 3JP
Portland Hotel, Kingston upon Hull
The Portland Hotel is located next to City Hall within the main business, retail and leisure area of the city. It is the first and only AA 4-star hotel in Hull.... more
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Rooms from £89
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Alan ( Solo business traveller)
from Insch , GB on September 19, 2009
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Philip ( Mature couple)
from Hamilton , NZ on July 28, 2008
Portland Hotel, Kingston upon Hull - Reviews & Ratings"I felt cheated as the hotel is not a 4star" (107109790)
No good points to speak of other than the hotel is close to hull station
Horrible interior/exterior. Small room small bed small bathroom. This hotel is not a 4 star!
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on July 31, 2008
Welcoming and helpful staff. Good accomodation.
Street parking only
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Daniel ( Young couple)
from Peterborough , GB on May 1, 2008
Portland Hotel, Kingston upon Hull - Reviews & Ratings"We weren't advised that there was going to be maintainence on the lifts. On the morning of leaving there were both lifts out of order and no-one told us. We had to carry our bags and suitcase down 5 flights of stairs. Also we had trouble getting into our room twice as the card didnt work." (97444523)
the location
the rooms need updating, the decor wasnt great
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Anonymous ( Solo business traveller)
on February 19, 2008
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Nice hotel with helpful facilities such as free, secure parking. Central location, within easy drive of football ground. Noise might be a problem for light sleepers, but I had little problem on sixth floor. Later checkout time ideal." (97305725)
Central location near train station and shops, reasonably priced room for standard.
Not the biggest room but more than sufficient for one person. I was on sixth floor but weekend stay on lower floor could be noisy thanks to drinkers in streets.
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Anonymous ( Group of adult friends)
on November 28, 2007
clean/comfortable with all the facilities required for our stay.
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Anonymous ( Mature couple)
on November 9, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Overall a good experience. Breakfast was excellent. The service throughout was excellent. The only downside was the noise. We have stayed in the hotel twice previously and cannot remember it being so noisy." (97157374)
Clean and comfortable
The room was very noisy - revellers in the street until 6 am and the council began sweeping the streets at 6 am. There was also a very noisy pipe which clattered the whole night.
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Anonymous ( Solo business traveller)
on November 9, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Would like it clear in booking if Hotel has smoking facilities, I requested smoking room and this wasn;t even mentioned at my check in." (97246805)
Location of the hotel and parking facilites
Room was small, and bathroom was very small. Room service took over an hour when I was advised it would be about 1/2 hour. Breakfast room service also was not quite there no orange juice with my breakfast when it was clearly marked on order form.
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Christopher ( Mature couple)
from Banbury , GB on November 7, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"It would have been helpful if in the information that it was possible to park the car at the hotel whilst booking in and then taking the car to the car park at the back of the railway station." (97359447)
Its central location to the city
Not the hotels fault, but the drive to the car park was not easy.
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Karl ( Other)
from Grimsby , GB on November 7, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"10 OUT OF 10" (97738426)
CENTRAL FAIR
HAD TO BE VERY CARFUL WITH HOTWATER TAP IN SHOWER !!!
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Anonymous ( Mature couple)
on September 26, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Friendly staff" (97969257)
Location
Bathrooms need updating
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Thomas ( Solo business traveller)
from Reading , GB on July 13, 2007
car parking off site
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Anonymous ( Mature couple)
on July 4, 2007
part of organised wedding group
parking
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Anonymous ( Solo business traveller)
on May 30, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Rooms are small and appear run down. Saturday night noise was unbearable. Seedy part of town." (99701481)
The ease of reservation. The friendly night porter who kept me company in the early hours of morning
Run down and excessively noisy.
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Christine ( Mature couple)
from Bolton , United Kingdom;GB on May 30, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Hotel in ideal location for all amenities. Staff very helpful on reception and also in the bar. Would definately recommend" (99972236)
Good location as we were visiting the kc stadium for the Who concert. Would definately stay again.
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Maria ( Mature couple)
from York , GB on May 24, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"nothing to say as the rest of our stay was really good just the bathroom was a let down" (99155688)
it was spacious
the bathroom, small and no extractor fan, the bath is very narrow and the water is very soft
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S ( Family with older children)
from Belfast , United Kingdom;GB on May 11, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"as i had said, parking could be better. rooms very clean but a bit dated, Lounge area superb and food first class. Area a bit worrying as we were able to watch 3 fights outside the hotel at bar closing times on the sat and sunday night.........a very good hotel with lovely staff, clean and great food. If the rooms were more modern then it would be perfect" (99641896)
very good bar /lounge area and lovely staff.
limited parking was very limited and we had a bit of a job persuading the staff that we needed secure parking as we had a broken lock on the car, however they were very nice and squeezed us in, in the end. If secure parking is required then it may be better to book an alternative
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Anonymous ( Mature couple)
on May 10, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"The staff were very friendly and the hotel was nice and clean. The room was comfortable and the furniture pleasant. The location of the hotel was excellent as it was close to the town centre. I would recommend this hotel." (99415179)
The hotel was clean, and our room (though not very big) was well furnished.
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Anonymous ( Mature couple)
on May 8, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Car parking about half mile from Hotel Noise from revellers turning out from pubs and clubs, police and ambulance vehicle sirens throughout the early hours of the morning not conducive to a restful nights sleep" (99522623)
Central position
Very small rooms showing their age
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James ( Solo business traveller)
from Grendon underwood , United Kingdom;GB on March 5, 2007
The central location and ease of getting there form the motorways
Hardly call it a dislike but overall the hotel was a bit worn and could have done with makeover for the price.
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Michelle ( Young couple)
from Grimsby , United Kingdom;GB on January 16, 2007
The hotel was very clean through out and was located in the best place which is easier to find after a night out, service was excellent and nothing was too much trouble and all our needs were met
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Anonymous ( Young couple)
on January 4, 2007
clean good customer service
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Anonymous ( Young couple)
on January 4, 2007
Portland Hotel, Kingston upon Hull - Reviews & Ratings"The bathroom was unappealing, slightly scruffy, no toilet brush or heater, extractor fan and the shower was hard to regulate as the water came out like a fire hydrant, it needs updating but the rest of the room was fine." (99473027)
It was central
The bathroom
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Anonymous ( Young couple)
on December 12, 2006
Portland Hotel, Kingston upon Hull - Reviews & Ratings"APART FROM THE PROBLEM WITH THE SHOWER AND NOT ENOUGH MILK BEING AVAILABLE EVEN AFTER REQUESTING IT FROM RECEPTION.....WE ENJOYED OUR STAY AND WOULD DEFINATELEY BOOK TO STAY HERE AGAIN." (99024406)
WAS CLEAN
THE SHOWER DIDNT WORK VERY WELL.NEARLY GOT SCOLDED AS THE SHOWER WAS DIFICULT TO ADJUST AND THE WATER TEMP GOT TOO HOT.HAS TO LEAN OVER UNDER THE SPRAY OF WATER TO REACH THE TAPS.
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Anonymous ( Solo business traveller)
on November 27, 2006
central location, friendly reception
dated, needed a refurb, room temp cold, faulty ( dangerous) plug on lamp, shower head broken
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Becky ( Young couple)
from Huddersfield , United Kingdom;GB on November 15, 2006
Portland Hotel, Kingston upon Hull - Reviews & Ratings"That the car parking was a good 5 minute walk away!" (99839760)
Hotel was clean and some staff were very pleasant and friendly.
No car parking at hotel (informed incorrectly at time of booking). Bathroom light did not work. Single glazed windows rattled in wind and could hear noise from outside all night.
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Anonymous ( Young couple)
on October 25, 2006
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Overall the stay was fine. However, our car was put in the overspill car park which was the other side of the train station. Somebody took the car there for us but we had to go and collect it ourselves on departure which was not practical as we were laden with shopping bags and our overnight bags." (99007399)
Comfy bed; pleasent hotel receptionist; nice clean bar.
Bathroom needed updating (room 459) - taps were old and looked past their best.
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Anonymous ( Mature couple)
on October 25, 2006
the noise
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Glenn ( Solo business traveller)
from Walsall , United Kingdom;GB on August 18, 2006
staff were helpful and courteous
bathroom cleanliness was not great and the bathroom fitments were in poor order and well overdue a refurbishment room also very small
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Anonymous ( Family with older children)
on July 20, 2006
because it was in town centre which was convenience for purpose of stay
room/bathroom needs to be redecorated and modernised to a better standard.black walls above heater and cleanliness like paintwork, tiles, edges of carpet. Rooms at front very noisy because of traffic/people/dustbin collection/deleries
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Anonymous ( Solo business traveller)
on July 19, 2006
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Nice,professional staff" (3305039192)
It was fair and square
nothing really
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Anonymous ( Family with older children)
on June 17, 2006
Portland Hotel, Kingston upon Hull - Reviews & Ratings"the breakfast was hot but not value for money you have to pay " (3304832753)
close to train station and shopping area
you have to be strong to turn taps off to stop them from dripping. wallpaper ripped where old heater used to be
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Anonymous ( Group of adult friends)
on May 30, 2006
Location
Bathroom was a bit basic
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William ( Other)
from Fife , United Kingdom;GB on May 3, 2006
Portland Hotel, Kingston upon Hull - Reviews & Ratings"Overall,my stay at the Hotel was very enjoyable,nice staff,comfy beds and easy walking distance to the Hull Arena.The car parking at the Station might not look like a good idea if you had a valuable car,maybe the option of parking under the Hotel would have been a good idea.My last point," (3304409548)
All staff members were very pleasant and helpfull.
The noise level from outside the Hotel late at night was a bit on the loud side,not helpfull for a good nights sleep.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Hotel billed as four star but rooms and service were that of a three star." (108302261)
The staff were generally friendly. The hotel does not have a car park but staff move your car around available parking bays for you.
Reception had check in for 1 night but i had booked for 2. Cleaning of the room was overlooked.