The Queensferry Hotel, North Queensferry - Reviews & Ratings
St Margaret's Head, North Queensferry, KY11 1HP
The Queensferry Hotel, North Queensferry
Situated in a stunning location, on the North banks of the Firth of Forth, this friendly 3-star hotel enjoys some spectacular panoramic views across the Firth a... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Stuart ( Solo business traveller)
from Burnley , GB on November 5, 2009
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Janet ( Mature couple)
from Doncaster , GB on October 21, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"cancelled one night's stay as travelling with family whose room was poor so cut the stay short" (107911209)
good locality to Forth Bridge
Our room was adequate; however we were staying with family whose family room was poor
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Pamela ( Young couple)
from Edinburgh , GB on October 13, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"It was ok." (108476251)
The receptionis Kay was super, very helpful & smiling. We did request to change rooms as the first room was over looking a mess, it was no problem to change rooms & we got a better view.
The rooms were very basic, very travel lodge. The bed was lumpy & the look of the room at first glance was not impressive.
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Rowland ( Other)
from London , GB on October 3, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Nice hotel at which I have now stayed three times, but on every occasion there have been similar problems with the restaurant, poor quality of cooking and inattentive staff. Only because of this we will not be returning." (108784837)
good location and friendly, helpful receptionist
Poor management of restaurant. A table booked hours before was not "ready" 20 minutes after the reserved time, even though the restaurant was only under 50% occupied. Food is poorly cooked (three visits confirm this), and restaurant staff are poorly managed or inexperienced.
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Ian ( Solo business traveller)
from Bristol , GB on October 1, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Very enjoyable stay" (108121225)
Great value for money with a good room
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Anonymous ( Solo business traveller)
on September 1, 2009
very unfriendly, unwelcoming female at reception desk. no people skills whatsoever
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Brian ( Mature couple)
from Whitley bay , GB on July 21, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Enjoyable" (107712056)
Very helpful when storing our cycles.
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Alasdair ( Family with older children)
from Beauly , GB on July 15, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Perfect for our needs" (107253114)
Friendly and helpfull staff, clean and tidy room, comfortable bed and great value. Cot provided was fine too.
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Anonymous ( Same sex couple)
on May 8, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Just fine, except for lack of internet." (107936386)
Lovely view - very comfortable
Was disappointed that no internet was available - this was the main reason for selecting the Queensferry and I felt a bit put out that despite being advertised, none was available - was an inconvenience and further expense down the road.
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Anonymous ( Young couple)
on April 28, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"OK hotel, a bit miserable." (107603508)
Location
Price of food.
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Heather ( Group of adult friends)
from Reading , GB on April 20, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Reasonably comfortable hotel, but let down by staff and lack of efficient procedures. " (107636635)
Good size room. Everything clean. Carparking excellent.
Staff were not in evidence at breakfast when I arrived or for at least ten minutes afterwards. I had to track them down to ask for tea and order a cooked breakfast. My son, who arrived a little later didn't have the chance to order anything. In the evening, my 18 year old son wanted a glass of tap water. Someone was cashing up at the bar, but another couple had been served. My son waited in front of the staff member for five minutes and was completely ignored.
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Anonymous ( Mature couple)
on April 14, 2009
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Excellent" (107436075)
Position. Staff. Restaurant. Comfort of room
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Sean ( Solo business traveller)
from Burnley , GB on September 26, 2008
The room was clean. Hotel clean. In a fantastic position next to forth bridge.
Don't like the TV set up, should have freeview or sky. The service in the restaurant was better this time, but last time it was terrible.
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Keith ( Solo leisure traveller)
from Leeds , GB on September 4, 2008
Wonderful location and view from front facing room is wonderful
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Anonymous ( Young couple)
on June 3, 2008
Everything, wouldn't fault anything.
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Chris ( Young couple)
from Newton stewart , GB on May 28, 2008
The Queensferry Hotel, North Queensferry - Reviews & Ratings"the staff were very friendly and helpful ,the room was clean and modern ,the outlook was lovely across the firth ,nice surroundings gardens where well kept, I was very impressed and will stop there again ,many thanks to the bar & serving staff and the evening meals where first rate ." (97281068)
very good staff, grand out look from the hotel, first rate service and the food was very nice ,will stop again
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Sean ( Solo business traveller)
from Burnley , GB on February 25, 2008
Very comfortable, nice surroundings.
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Ian ( Solo business traveller)
from Loughborough , GB on February 3, 2008
Comfortable and clean hotel, easy to find with a fine view over the River Forth
Poor bar/restaurant service and the central heating turned off early in the evening.
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Anonymous ( Family with young children)
on January 24, 2008
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Overall, were very happy with the standard of accommodation and food was lovely. The location is ideal by being so close to the bridge and motorway for going north or south. Although the service of the staff was rather changable,(this was probably due to there not being many on duty during the evening), would still definitely use this hotel again." (97258834)
Excellent room, nice to have a proper 3 bed room. Quality of bathroom was excellent.
A little disappointed with service in restaurant, we were left for quite some time waiting to order deserts snd coffee. In the end we went up to ask. The service at times was excellent and at others was totally lacking.
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Anonymous ( Solo business traveller)
on December 20, 2007
Efficient and friendly hotel - value for money
Nothing to note
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Raymond ( Solo business traveller)
from Sheffield , GB on July 4, 2007
The Queensferry Hotel, North Queensferry - Reviews & Ratings"This hotel has friendly staff,clean rooms, good restaurant facilities and prompt room service. I would book into this hotel again. Maybe a smoking facility should be made available out side as the hotel has adequate outside areas available." (99919284)
Clean room Friendly staff Good restaurant facilities
No outside facilities for smokers
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Anonymous ( Mature couple)
on June 28, 2007
Close to Edinburgh Airport.
Noisy wedding reception with beer bottles everywhere and smokers congregating around the entrances.
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Anonymous ( Mature couple)
on June 14, 2007
Relatively clean ,courteuos staff
Ubnder the bed had not been thoroughly cleaned
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Michele ( Young couple)
from Leeds , United Kingdom;GB on April 12, 2007
The Queensferry Hotel, North Queensferry - Reviews & Ratings"We should have been informed that improvements were taking place as it was not a good first impression." (99871324)
the location and facilities.
that there was improvement work going on
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Christina ( Young couple)
from Cragour green , United Kingdom;GB on March 23, 2007
The room was clean and in excellent order.
Drafty window, the shower head was faulty, spraying water onto the floor whilst in use. The breakfast we recieved was cold and in my opinion definatly not worth
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Anonymous ( Young couple)
on March 15, 2007
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Firstly nothing was mentioned about the substantial refurbishment taking place in the hotel. We booked a double bed, and got two singles put together, this is very uncomfortable. The toilet seat was broken and fell off, there was no information in the room regarding the hotel facilities, and the tv info was not working properly. There was mildew on the walls and ceiling of the en suite and the shower curtain was hanging off a couple of hooks on the day we arrived, and still like that on the day we left, even though housekeeping had serviced the room. the bedside cabinet bottom drawer was broken, and unable to close. The doors are not soundproofed and the noise from the corridor kept us awake into the small hours." (99940754)
Where it is situated, ease of access to surrounding area
The hotel was not up to my standard of cleanliness, and the room was very poorly maintained and housekeeping was lazy
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Anonymous ( Group of work colleagues)
on March 14, 2007
Breakfast was an expensive extra. not worth
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Graham ( Solo business traveller)
from Alcester , United Kingdom;GB on February 13, 2007
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Recentley refurbished room. Very comfortable. Helpful and pleasant staff. Views of the Forth bridge and estuary are spectacular, even in winter! Not as near to the airport as suggested by the web site." (99833318)
Recentley refurbished room. Very comfortable. Helpful and pleasant staff.
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Anonymous ( Solo business traveller)
on February 10, 2007
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Generally quite a positive experience although the one really big negative was the price of the breakfast - " (99044220)
Room was a nice size and the king-size bed was impressive. Staff were nice. Good view.
Very dated decor, facilities (eg shower), although in fairness the hotel was undergoing a refurb.
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Gordon ( Solo business traveller)
from Windsor , United Kingdom;GB on January 13, 2007
The Queensferry Hotel, North Queensferry - Reviews & Ratings"The staff were all very helpful and friendly in a genuine way; not plastic service industry smiles and " (99208740)
The staff & the shower (bit like a heated fire hose).
The breakfast was a bit disappointing.
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Lee ( Young couple)
from South shields , United Kingdom;GB on December 12, 2006
The Queensferry Hotel, North Queensferry - Reviews & Ratings"GREAT." (99660951)
LOVELY VIEWS, SMART, CLEAN AND VERY WELL PRICED.
DIFFICULT TO FIND.
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Kenneth ( Group of work colleagues)
from Glasgow , United Kingdom;GB on November 28, 2006
Great views at breakfast over the river Forth. Comfortable mattress.
View from our window was into the back of the conservatory.
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Anonymous ( Mature couple)
on October 31, 2006
The Queensferry Hotel, North Queensferry - Reviews & Ratings"Reasonably priced. Generally good no -frills service supplied by friendly, courteous staff." (3305314406)
Spacious room with a good view. Generally clean. Hotel well located for train journey in to Edinburgh
Decor and some fittings could stand a bit of an update
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Fantastic setting and overall quality and cleanliness was very good. The best part to me was the food, both the choice and the taste. And the value. Highly reccomended." (108622566)
The quality of the food was excellent, the overall service was very good and the hotel was very clean. WiFi access was also easy and very helpful.
Only really one bad point, my kettle didn't work so i asked the lady on the desk around 8pm. She told me she would send someone up as soon as possible. They never ever came.