Heritage Park Hotel, Trehafod - Reviews & Ratings
Coedcae Rd, Trehafod, Pontypridd, CF37 2NP
Heritage Park Hotel, Trehafod
Set in the famous and beautiful Rhondda Valley, the hotel is an ideal base from which to explore South Wales. The Brecon Beacons National Park, and Cardiff, are... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Young couple)
on September 9, 2009
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Jonathan ( Young couple)
from Bristol , GB on September 1, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"Overall pretty good experience. The hotel was more like a Travelodge/Premier Inn type place than a local hotel/b+b. The decor was better than the pictures suggested. Would stay again." (108725761)
The room was clean and tidy. Staff were friendly. Pool/sauna facilities looked good but we were only staying for one night so didn't have time to try it out.
There was a mix up with the booking where they gave us a twin room instead of a double but this was easily rectified within 5 mins. The breakfast was average at best.
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Lynda ( Mature couple)
from Stone , GB on July 29, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"Overall okay and the location was ideal for visiting our relatives" (108418281)
Room and hotel clean, staff friendly
Very damp smell in bathroom/bedroom and room overlooked road which was busy in the morning and we had requested a quiet room. Very limited breakfast only 1 roll left and not much hot - coach party just left
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Anonymous ( Solo business traveller)
on June 18, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"Overall ok." (107802780)
Room v. clean and tidy. Bed comfortable, slept well. Staff friendly and helpful. Dinner was v.good. Breakfast was average.
Hotel slightly dated, small bathroom.
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Anonymous ( Same sex couple)
on May 27, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"The room was very good value for money (we paid £50 per night for 2 people) but if we stayed again then we would go elsewhere for evening meals. Overall we enjoyed our stay at this hotel." (107360350)
Rooms were very good and comfortable - look recently refurbished. Breakfast was nice and reception staff were pleasant. Plenty of car parking available.
The bar food was very over priced and poor quality - my soggy 'home cooked' chips came out black/burnt and although they were replaced the waiter was pretty defensive and told me that's how they cooked them! Other minor point regarding the bar is that the glasses weren't very clean.
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Richard ( Mature couple)
from Southampton , GB on March 16, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"Suffice to say that we would definitely have no hesistation in staying there again." (107400046)
Staff were all very friendly and efficient. The hotel overall and in the bedroon was warm and inviting. Excellent sized bedroom - with very good TV. Clean throughout. Excellent location.
A little 'tired' decor. A picture ot two in the bedroom would have it seem more 'homely'.
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Christine ( Mature couple)
from Pontypridd , GB on February 17, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"Very pleasant" (107755312)
Friendly atmosphere. Food excellent and restaurant staff provided an excellent service.
Hot water tap in bathroom running very slow and took a long time to for the hot water to come through. Corridor doors a bit shabby and in need of painting.
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Peter ( Same sex couple)
from Bristol , GB on February 16, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"Yes fine would stay here again or recomend to colleagues if in the area providing the price similar to he online price that we paid" (107971997)
No General Complaints staff very friendly, and a keg bitter in te bar available which is very rare in hotels in England also bar prices fair
Evening meal was "ok" Welsh lamb shank a bit tough, and my colleague felt his fish wasn't cooked enough, but all in all accepatable
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Anonymous ( Same sex couple)
on February 16, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"Not easy to find at nght in a strange area from the directions given but overall a good option compared with a travel lodge which was the other possible choice" (107997990)
Presentation of staff abd room. Twin room was of great inportance on this visit
Breakfast could have been better - hotter and more available
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Paul ( Mature couple)
from Waltham cross , GB on January 7, 2009
Heritage Park Hotel, Trehafod - Reviews & Ratings"good pool and nice hotel overall" (107667420)
food and price good
still decorating and improving hotel
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David ( Mature couple)
from Wokingham , GB on December 23, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"Pleased with overhall result and will use again" (107639351)
Friendly staff, good location.
None but Hotel is being upgraded
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Anonymous ( Solo business traveller)
on December 7, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"A nice hotel with friendly staff and good food." (107344735)
Friendly staff and good food
There had been a mistake with my booking and I had to complete the forms again. Was in the room next to the fitness centre which was noisy all afternoon.
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Anonymous ( Solo business traveller)
on October 22, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"Very nice place to stay, and generally quite clean" (107992540)
staff was very helpfull at all times,made you feel at ease, would definately go back
Housekeeping side of things especially in the on-suite bathroom could pay more attention to detail
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Hilary ( Group of work colleagues)
from Ipplepen , GB on July 25, 2008
All staff were very helpful and polite, particulary the night porter. Would recommend your hotel tahnk you.
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Anonymous ( Young couple)
on May 28, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"Very good location and really excellent staff. We didn't have time to sample the pool etc but it looked really good. The staff really went all out to help us especially the night manager who gave us loads of information and made us feel really welcome. I'd happilly go back. I think the refurbished rooms look great but it the corridor doors etc could also do with a bit of updating. Great stay & great staff." (97062482)
Very very friendly staff, really went all out to make us welcome and to accomodate anything we were looking for.
Check out at 11:00 seems early as usually it's 12:00.
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Brian ( Solo business traveller)
from Denham green , GB on April 26, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"Very is to find and check in staff very helpful and gave very good directions, room just right and slept very well use of the spa and gym was a bonus indeed food nice just enough for my needs. Very good stay" (97387229)
Very Clean nice decor and comfy beds
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John ( Mature couple)
from Deal , GB on April 20, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"Decorating was being undertaken in the room next door. Guests should have been accommodated away from this activity, preferably in another area of the hotel altogether but at least a gap of one/two rooms away. If this was done then we would recommend this hotel." (97492786)
bed was comfortable and the hotel was in a convenient position for us to visit our property in Treforest.
The room next door was being decorated - we were awoken before 8 a.m. by the sound of this work.
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Julie ( Young couple)
from Doncaster , GB on March 6, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"The swimming pool and sauna was a definite bonus and made our overnight stay relaxing and enjoyable. The Restaurant was a pleasing experience too." (97665010)
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Susan ( Mature couple)
from Sittingbourne , GB on February 28, 2008
Friendly, helpful staff and good sized, comfortable rooms.
Shortage of normal powerpoints in the room. Bathroom ventilation not working.
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Gillian ( Mature couple)
from Crawley , GB on February 27, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"The hotel is very comfortable, everything was as expected when booking. We did not experience the leisure facilities due to lack of time so cannot comment on these. The breakfast was very tasty and there was a wide variety to choose from." (97411905)
comfortable beds and chairs, good pillows, excellent bed linen, tourist information good, staff excellent, good size rooms.
a little tired (decor) in both bedroom and bathroom, screw holes not filled in, grouting needs replacing etc. more local information on attractions that are open during the time of stay would have been better.
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Anonymous ( Mature couple)
on February 4, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"We had tried to book on a previous visit but had no luck, this time we were more successful. A very enjoyable stay - pleasant and helpful staff, good location and excellent value for money. Enjoyed it so much we hope we will stay again." (97154381)
The room and bathroom were spotless and the beds were extremely comfortable.
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Roger ( Mature couple)
from Spalding, , GB on January 25, 2008
Ground floor room, well appointed
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Anonymous ( Mature couple)
on January 24, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"Facilities were fine, slight smell of damp but nothing to worry about. After all it had been pouring with rain for days before we arrived. The bathroom was tired, but we understand that the whole hotel is due a re-fit." (97582505)
Plenty of space
Tired bathroom
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Sheila ( Same sex couple)
from Wimborne , GB on January 2, 2008
Heritage Park Hotel, Trehafod - Reviews & Ratings"It was an ideal place to stay to visit family in the Rhondda but I would have liked to have known it had a swimming pool (I probably didn't read the facilities bit well enough!) A pity the museum was closed but then we did stay between Christmas & New Year! Breakfast was a bit disappointing - food sitting around in the warmer for a while - a pity there was not a choice of a boiled egg or kippers - there were not that many guests while we were there. Otherwise all excellent & we would certainly go again. Staff very helpful trying to find a jacket I had lost." (97874978)
close to relatives house
all good
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Anonymous ( Young couple)
on December 20, 2007
friendly
tv control ; biscuits under bed
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Anonymous ( Family with young children)
on July 30, 2007
Dated
Too 1980's
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on July 27, 2007
setting near the park
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Patrick ( Group of work colleagues)
from Birmingham , United Kingdom;GB on March 14, 2007
excellent hotel great location
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Andrea ( Solo business traveller)
from Stevenage , United Kingdom;GB on January 7, 2007
Good size, clean, warm. Good facilites for coffee etc. Good lection of tv channels.
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Anonymous ( Mature couple)
on December 5, 2006
comfortable - reasonably spacious - greta leisure facilities
equipment (eg tea making - TV - fittings) rather dated
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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fabulous staff, who were so helpful and not 'jobs-worth' ... people make a place.
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