Berjaya Eden Park Hotel, London - Reviews & Ratings

35-39 Inverness Terrace, London, W2 3JS 3

Berjaya Eden Park Hotel, London
This traditional, charming property offers cosy accommodation in the heart of Bayswater, ideally located close to the London Underground, Kensington Gardens and... more

 

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Berjaya Eden Park Hotel, London

7/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
6/10 Performance of staff
7/10 Overall experience
8/10 Overall value for money
  • 9/10 Anonymous ( Group of work colleagues) 

    on  August 5, 2009

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "It is good and convenient" (108274931)

    Excellent staff performance

    Brealfast is not included Room too small narrow corridor

  • 10/10 Anonymous ( Mature couple) 

    on  August 4, 2009

    centrally located and easy to find on foot

  • 9/10 Michael ( Mature couple) 

    from Swindon , GB  on  July 28, 2009

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Good" (107963710)

    Comfortable and well equipped room.

    Very cramped - maximising space? Parking a problem.

  • 8/10 Anonymous ( Mature couple) 

    on  July 4, 2009

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Friendly and attentive staff, modern room with good furnishings." (107604864)

    Cleanliness of room, bathroom and public areas very good.

    Room access on the ground floor room was circuitous, up one flight of stairs, along a narrow corridor and then down a second set of stairs. Air-conditioning not available in room with outside temeperature 31c and quite humid.

  • 8/10 Anonymous ( Solo leisure traveller) 

    on  June 12, 2009

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "My reservations about the hotel are too many winding corridors and you get lost easily. Breakfast was nothing to write home about for the price charged" (107772624)

    My upgrade to a better room was good. I Quite like the superior room I was upgraded to. Bed was excellenltly comfortable.

    My initial booking for a double room was not good. Was in the basement had a damp smell. Room was very stale smelling. Breakfast was of no quality for price charged. Will not eat breakfast in future.

  • 10/10 Mark ( Mature couple) 

    from Fort washington, pa , US  on  June 10, 2009

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "We are concerned about getting value for our money, and this hotel was certainly an excellent choice in that regard, without needing to sacrifice anything we like to have when we travel. " (107592654)

    The room was attractive and comfortable in every way, and was a welcome refuge after a busy day of seeing the sights in London.

  • 10/10 Anonymous ( Same sex couple) 

    on  June 9, 2009

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Excellent value for money; would recommend." (107384535)

    We were very impressed by the service we recieved. The hotel could not honour our booking for a twin room because of maintainance problems, but offered us two singles and complimentary breakfast instead; we were more than happy. Would definately use this hotel again.

  • 7/10 Robert ( Solo business traveller) 

    from Norwich , GB  on  May 22, 2009

    location is excellent.Has its own bar and restuarant

    The room was quite sparse and the bathroom was not really that good. But at for one night it was not a problem

  • 7/10 Anonymous ( Mature couple) 

    on  March 31, 2009

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "good" (107891437)

    location, cleanliness of the hotel and the staff are good

    the saiz of the room and the bath room extremely small

  • 8/10 Anonymous ( Solo business traveller) 

    on  December 10, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "I would definately refturn to the hotel as I thought that the overall feel was friendly and pleasant" (107940558)

    Really lovely atmosphere, very freindly and helpful staff.

    Room was dark, but good value for money

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  September 14, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "it was a very pleasat stay, I'm satisfied." (107242196)

    fairly good acceul,

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  September 10, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Fair value for money" (107218005)

    Good location

    A bit noisy at night and the bathroom was too small, instead of a bath there should be a shower cubicle and in the space gained a decent washbasin could be fitted.

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Solo leisure traveller) 

    on  June 17, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "ok" (97600830)

    price location

    hot room noise from outside how to bath water ar right temperature

  • 7/10 Anonymous ( Group of work colleagues) 

    on  June 14, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "it will be the most Wonderful trip in my life If the bath and the room was more biger" (99441041)

    very small room very small Bathroom

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  May 3, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "I do not think this hotel was worth the money it charges- the rooms are tiny and the decor is old. I suggest using a moder modern chain hotel. " (97948611)

    The location was good- although the main entrance is not clearly marked a bit difficult to find. Staff were also nice.

    My single room was TINY! The room was literally a cupboard above the stairs. There was the smallest single bed i have ever seen with very little floorspace. The decor was very dated and did not feel clean.

  • 8/10 Anonymous ( Solo business traveller) 

    on  April 30, 2008

    Location was great; for business and leisure

    As a business travel, not having internet access in room was disappointing

  • 8/10 Rim ( Mature couple) 

    from Calgary, ab , CA  on  April 23, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "The location was ideal...easy access to Hyde Park,the Underground,multi-choice of Restaurants,Takeouts,etc.We loved that the property has much old-world charm combined with top to bottom refurbishment and renewal.Excellent buffet breakfast.Generally quiet.Internet access. Attentive staff both at reception and breakfast room." (97532583)

    Location.Fresh updated property.Internet access.

  • 9/10 Barbara ( Solo leisure traveller) 

    from Maldon , GB  on  March 19, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "The rrom was extremely small. Having said that it had everything in it that I could need and was extremely quiet. Great for a one night stay - would think twice if staying any longer." (97571791)

    Convenient central location

    Room very small

  • 7/10 Anonymous ( Mature couple) 

    on  March 12, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "The hotel was conveniently placed for getting round. Initially booked for 3 days then extended the stay, would have expected to book the room at the same price but had to pay exceedingly more. Easy access to tube stations and local bus services for the areas I needed to cover. Dining room staff appeared slightly abrupt when dealing with clients otherwise the staff were very friendly" (97788540)

    room was very clean, saff were very friendly and polite

    ill fitting windows, which due to poor weather conditons caused them to make a lot of noise due to banging. Bathroom very cold

  • 8/10 Spiros ( Family with young children) 

    from Glasgow , GB  on  March 9, 2008

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "clean, good location, friendly staff" (97462688)

    very small twin room

  • 5/10 Anonymous ( Mature couple) 

    on  December 10, 2007

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "that the room would be in a basement. It would be very small with hardly any room to turn around. HOw minimal the bathroom facilities really are." (97111564)

    very little and no otherroom was offered

    Room too small,in basement, no hot water in shower,taps dripped all night. Design of the rabbit warren access to the room was complex and unclear

  • 8/10 Anonymous ( Mature couple) 

    on  November 28, 2007

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "overall for the time spent in the room , it was ok" (97641831)

    location

    breakfast was disorganised to say the least

  • 7/10 Anonymous ( Family with older children) 

    on  October 31, 2007

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "in total good value for money" (97965574)

    clean room, good continental breakfast, friendly service

    twin room tiny, esp. shower. Outside noisy ventilation (fortunately less noisy between midnight and 6 am). Fee for keeping the luggage for a few hours before departing!

  • 5/10 Anonymous ( Solo business traveller) 

    on  April 24, 2007

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "I had to change my room as I was put in a room quite a way from reception & felt not appropiate for a single woman on her own" (99367222)

    Clean

    Rooms to small

  • 10/10 Anonymous ( Solo business traveller) 

    on  March 26, 2007

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "The hotel is well-located near Bayswater tube station and Hyde Park. The area is lively and there are many restaurants and pubs within 90 seconds walk. The hotel seemed very well run. My overall impression was very favourable, although the room was somewhat noisy at night as it was single glazed. The room price was very acceptable. I would certainly stay at this hotel again in the future." (99865540)

    Staff were excellent, place appeared well-run, which is a rare thing in London.

    Single glazing so room was somewhat noisy.

  • 3/10 Anonymous ( Solo leisure traveller) 

    on  January 5, 2007

    located in a nice area and nice building

    small room with small bathroom and no bath

  • 6/10 Anonymous ( Solo business traveller) 

    on  December 19, 2006

    cleanliness

    lift service

  • 7/10 Elizabeth ( Solo leisure traveller) 

    from Shrewsbury , United Kingdom;GB  on  November 8, 2006

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "I would recommend this hotel as being of a high standard of cleanliness, good value for money with pleasant and obliging staff." (99644688)

    Loved location of hotel in quiet suburb near tube, main street and park. Bayswater has a villeagy feel to it. Haad an enjoyable meal in restaurant after a tiring journey, served promptly although I was the only one in there. Excellent customer service from the desk staff. Trouble with kettle but this was fixed very promptly. Bed comfy, room warm but airy. Excellent continental breakfast and morning paper appreciated.

    Bathroom small, but there again I am 5'10. Trouble with noisy neighbours but not enough to keep me awake.

  • 8/10 Anonymous ( Solo business traveller) 

    on  March 25, 2006

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Room was small, maybe too small for holiday makers - but they would probably not use single room anyway - reasonable comfortable for just staying for few nights. the shower cabin was quite! small - ok for tiny female but probably pretty impossible for anyone else. But all very clean and well kept." (3304406883)

    good value for money, clean. hotel in good state. very close to tube station + shopping centre with cinema. good choice continental breakfast.

    no complaints.

    1 of 1 people found this review helpful:

  • 8/10 María josé ( Other) 

    from Alicante , Spain;ES  on  March 2, 2006

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "The tube station is just behind the hotel what makes the stay even better..Breakfast is good. Staff very nice. Good price for the quality. I recommend it." (3304182742)

    Staff was nice and helpful. Good quality for a good price.

  • 8/10 Victor ( Young couple) 

    from Oviedo , Spain;ES  on  February 28, 2006

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "The hotel is in a perfect emplacement, a few meters from bayswater subway station in Queensway, with supermarkets, many restaurants, pubs ciber-cafes, shops etc.. really close to it. A really clean hotel. All reception, rooms, bar, lounge, corridors were clean and tidy. The room size was correct not too big but enough, clean bathroom with shower and really warm in mid february. Complete breakfast from 7 to 10 am. No complaints but the tiny size of the elevator, thats all" (3304160375)

    nice and clean hotel, correct staff, comfortable and tidy room, perfect emplacement and good breakfast

    tiny elevator

  • 5/10 Anonymous ( Same sex couple) 

    on  February 25, 2006

    clean

    rooms bigger than a decimal!!!

  • 10/10 Anonymous ( Family with older children) 

    on  February 19, 2006

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Nothing." (3304190510)

    Everything was good. Near to the tube station and shopping belt. Rooms was in excellent condition. Decoration in the room and the lobby was fantastic and cosy.

    Maybe they can include other kinds of food other than english or continental breakfast, eg, like some soups or international breakfast.

  • 6/10 Anonymous ( Solo business traveller) 

    on  September 27, 2005

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "No glasses or cups available at breakfast. Asked two different staff if they could get me one of each both said yes, after 10 mins I ended up with a hot glass ( to be used for juice ) and never saw a cup yet. Plug in bathroom sink ( auto plunger type ) not working. Room had a lot of torn wall paper, damaged paint work and a large crack right across the celing. Ref the above your advert states recently fully refurbished" (2766459)

    Site

    Breakfast

  • 7/10 Anonymous ( Group of work colleagues) 

    on  May 3, 2005

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Overall we were really pleased with the stay. It is a clean, nice hotel with good standard. The breakfast was a bit thin, though, but sufficient. We were a bit surprised when we wanted to have a last beer in the lobbybar at 01.05 am, and was denyed. So dont go for the we'll take the last beer at the hotel - that does'nt work here. Other than that we were happy with the stay." (2154032)

    Nice, but small rooms. Large persons have trouble fitting in the shower.

    Dont try getting the lobbybar to serve you a beer after 1 am. Doesnt work.

  • 9/10 Anonymous ( Group of adult friends) 

    on  February 2, 2005

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "Very good value for money - courteous and helpful staff. Very convenient location nice to be out of the centre of town but not far out. and Easy location to tube lines." (1815304)

    Clean, well organised room - small but no feeling of being cramped - good decor and everything worked

    no major problems apart from noise outside but we appreciate the hotel can't do much about that!

  • 8/10 Anonymous ( Group of work colleagues) 

    on  November 30, 2004

    location & price

    1 member of reception staff

  • 7/10 Anonymous ( Family with older children) 

    on  October 13, 2004

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "comfortable, nearest to shopping centre and underground" (1552003)

    satisfactory

    almost satisfactory

  • 9/10 Joanne ( Solo business traveller) 

    from Keighley , United Kingdom  on  October 6, 2004

    Friendly staff, tube station and plenty of restaurants nearby

    Small room

  • 8/10 Jennifer ( Solo business traveller) 

    from Cape town , South Africa  on  October 2, 2004

    Berjaya Eden Park Hotel, London - Reviews & Ratings

    "The hotel was very clean and the room was small but comfortable. The shower was extremely small (I am quite large) and would not be suitable for a longer stay. The continental breakfast was excellent. The staff were helpful and courteous. The hotel is conveniently situated with regard to Bayswater Underground and bus routes." (1531247)

    The hotel was convenient and central. The room was comfortable and spotless. Breakfast was excellent

    The shower stall was very small - not suitable for an extended stay

  • 7/10 Anonymous ( Other) 

    on  September 8, 2004

    none

    none

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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