West Cromwell Hotel, London - Reviews & Ratings
66 West Cromwell Road, London, SW5 9QS
West Cromwell Hotel, London
This small family-run hotel is centrally located in the Royal Borough of Kensington and Chelsea, one of only 4 Royal Boroughs in the country. With 21 r... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
6/10 Overall rating
| Category | Average Rating |
|---|---|
| 6/10 | Check-in process |
| 6/10 | Your room |
| 6/10 | Working order of facilities / equipment |
| 6/10 | Order and cleanliness of the hotel |
| 5/10 | Performance of staff |
| 6/10 | Overall experience |
| 6/10 | Overall value for money |
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Anonymous ( Same sex couple)
on October 15, 2009
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Charlotte ( Solo business traveller)
from Walsall , GB on October 15, 2009
West Cromwell Hotel, London - Reviews & Ratings"Budget price hotel with non-budget service. The hotel, situated near to transport routes and all local amenities, was clean and welcoming. The single bedroom, though small, was clean and the shower was unusally spacious. Couldn't ask for more, especially for the price." (108269856)
* Hotel was walking distance to the train station and local shops / supermarkets / restaurants without being in the middle of the hustle and bustle * Rooms were clean, comfortable and all basics were provided * Bathroom was clean and spacious * Staff were friendly and helpful
* Single room was very compact, fine for 1 night but not enough storage space if stopping longer * Weird banging noice from the floors, sounding like the radiatosr perhaps? disturbed my sleep * The TV hadn't been retuned so not all the channels worked and it was hard to get the remote control lined up with the sensor to change channel!
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Anonymous ( Mature couple)
on October 7, 2009
West Cromwell Hotel, London - Reviews & Ratings"the money thing, was insuspected "not good" " (108672103)
clean, silent at the backside, near subway, near supermarket, and restaurants
we were not aware of the checkin procedure that we had to pay at checkin at the hotel, and that paying whit VISAcard cost3% extra! another thing is the "amount of frosen money" the hotel is paying back afterwards?.
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Anonymous ( Young couple)
on September 28, 2009
West Cromwell Hotel, London - Reviews & Ratings"Would recommend" (107754997)
Good location, close to MRT and city centre
Room was bit small and breakfast supplied was very average.
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Jeremy ( Solo leisure traveller)
from Ilminster , GB on July 20, 2009
West Cromwell Hotel, London - Reviews & Ratings"okay!" (108759087)
Price good
Poor breakfast choice. Window faced main road - major traffic NOISE all night
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Richard ( Family with older children)
from Portrush , GB on February 18, 2009
West Cromwell Hotel, London - Reviews & Ratings"It was adequate accommodation. Breakfast basic and poor choice in these days of "healthy eating" Front door night lock difficult to operate." (107600993)
reasonably priced. Reception staff at booking good and breakfast staff good. Bed comfortable and bathroom clean, towels and linen clean
Weekend reception staff unfriendly and not approachable. Carpets in both rooms absolutely filthy.Window catches defective and radiator not working.
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Stephen ( Solo leisure traveller)
from Newtown , AU on January 7, 2009
West Cromwell Hotel, London - Reviews & Ratings"I stayed at West Cromwell early January 2009. I found it clean, comfortable and good value for money. The room, a single, was small and there was some, but not excessive, traffic noise from Cromwell Rd. The location is close to tube and staff were helpful. I would stay there again. Considering what I paid I give it 8/10." (107505843)
Clean comfortable room, recently renovated.Good value for money.Good location.
Erratic breakfast service when occupancy was low. Bedside and bathroom mirror lights did not work but would probably have been fixed had I cared to ask.
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Janette ( Young couple)
from C.o durham , GB on December 16, 2008
staff very friendly, inviting and helpful
room fairly small
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Anonymous ( Solo business traveller)
on December 13, 2008
West Cromwell Hotel, London - Reviews & Ratings"...not too bad for london at this money" (107967976)
bathroom and shower very good...also location...and quiet
bedroom tiny...basement...bed hard and smsll..no wardrobe...breakfast dreadful
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Anonymous ( Family with young children)
on October 18, 2008
West Cromwell Hotel, London - Reviews & Ratings"good location, easy to go in center,not far from underground, good bed, heating , shower worked properly, good price, confortable room and big bathroom with toilet, bath. is everything that you need if you are a traveler and you want to visit london. " (107791475)
the carpet in the room was not so clean
1 of 1 people found this review helpful:
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Barb ( Group of work colleagues)
from Kelowna , CA on October 4, 2008
West Cromwell Hotel, London - Reviews & Ratings"Enjoyable stay" (107230755)
Close to tube station, grocery, other shops, easy to get around
Reduced maid service on weekends
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L ( Solo business traveller)
from Harrow , GB on May 8, 2008
The hotel alarm going off during the night and having to wait outside. Fortunately there was no serious incident however nobody from the hotel management even bothered to turn up, very disappointing.
5 of 5 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on September 24, 2008
West Cromwell Hotel, London - Reviews & Ratings"Very comfortable, good value for money." (107210135)
Clean,well equiped room. Good, basic breakfast included in room price.
Shower could do with attention. It worked but the water flow was poor.
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Rowan ( Solo business traveller)
from Newmarket , GB on June 21, 2008
West Cromwell Hotel, London - Reviews & Ratings"Very convenient, low cost accommodation near Earl's Court" (108076981)
Generally clean; room small but comfortable; low cost; very convenient for Earl's Court exhibition.
On check-in they seemed to have no trace of my reservation; drinking glass in bathroom was not clean; bathroom extractor fan noisy; no soap provided; breakfast was barely adequate (only 2 types of cereal - cornflakes and coco-pops, plus 2 pieces of white toast).
3 of 3 people found this review helpful:
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Ian ( Young couple)
from Glasgow , GB on August 28, 2008
West Cromwell Hotel, London - Reviews & Ratings"A decent central location . Nice clean hotel. Within easy walking distance of Eerls Court arena and tube station. " (107262888)
Cleanliness and location.
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Ayan ( Solo leisure traveller)
from Birmingham , GB on August 19, 2008
West Cromwell Hotel, London - Reviews & Ratings"othewise it was great " (107148063)
staff are flexible, warm and welcoming.
the carpets look old (but clean) aswell as the curtains which were loose
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Anonymous ( Solo leisure traveller)
on July 3, 2008
West Cromwell Hotel, London - Reviews & Ratings"fine" (99071117)
t.v. problems noise from traffic
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Anonymous ( Solo business traveller)
on May 28, 2008
West Cromwell Hotel, London - Reviews & Ratings"Clean tidy,decent staff and good enough for just one night which is all I was doing ." (97431969)
fairly central location & a nearby bus route to Putney (74)
very small room indeed.
1 of 1 people found this review helpful:
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Suleyman ( Family with young children)
from Maltepe/istanbul , TR on May 22, 2008
West Cromwell Hotel, London - Reviews & Ratings"The staff was very polite and helpful. The room was small but clean and the bathroom was on the large side with updated facilities. The location was central and very close to the tube, restaurants and shopping. It was also a block away from TESCO, a large supermarket which was very handy to have so close to the hotel and open 24 hours. We were dýsappointed with the breakfast which it said was included in the cost of the room as it was only cereal and toast. We would like to see a better selection. The help was very friendly however. Overall, we were happy with the hotel and would use it again in the future." (97825011)
Comfortable and clean room. Large modern bathroom.
The breakfast was not adequate and the lobby had no sýtting area.
1 of 1 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on April 22, 2008
Cleanlinesss
No parking facilities
2 of 2 people found this review helpful:
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Anonymous ( Family with older children)
on April 16, 2008
West Cromwell Hotel, London - Reviews & Ratings"The staff was pleasant and the room rate was reasonable. The hotel was a bit sparse in decor and there was no internet available. The neighborhood was nice enough and despite being on a busy road, the street noise was not noticeable. I wasn't overwhelmed by this hotel but I also wasn't terrible disappointed." (97017212)
There was a particularly nice bathroom in our room with a full-sized shower. The beds were very comfortable.
Our room was very tight with a closet that was nearly impossible to open because it was blocked by a bed and had no handle. The breakfast was only two plastic containers of cereal and toast.
2 of 2 people found this review helpful:
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( Group of work colleagues)
from Powys , GB on April 11, 2008
West Cromwell Hotel, London - Reviews & Ratings"the hotel was good staff all pleasant and well presented. the breakfast was bad,coffee and toast is not enough" (97415825)
clean tidy all equipment working
breakfast
2 of 2 people found this review helpful:
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Anonymous ( Young couple)
on April 3, 2008
It was newly refurbished to a modernish standard, with a flat screen t.v in our bedroom, which I wasn't expecting. The reception staff were very polite and helpful and the building was very secure.
The only thing that disappointed us a bit was that there was no full english cooked breakfast, or even more of a choice than 2 cereals.
2 of 2 people found this review helpful:
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Rohan ( Solo business traveller)
from Ipswich , GB on May 10, 2008
West Cromwell Hotel, London - Reviews & Ratings"Staff co-operative, room very small, no storage area for luggage, hangers for clothes, bathroom great and newly refurbished...flat screen tv in room, decent breakfast....all in all not bad except the very small room!" (97693902)
proximity to the venue
A very small room!
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Diana ( Solo leisure traveller)
from East dereham , GB on March 21, 2008
West Cromwell Hotel, London - Reviews & Ratings"The single room was a bit like a wardrobe on its back. but at least there wasn't an extra charge for it, unlike most hotels. For its size, it was very well equipped, though I could have done with a shower cap. For a hotel just where I wanted to be, it was extremely reasonable." (97509909)
It was newly refurbished and therefore clean and bright. The double glazing kept the traffic noise out and it was outstanding value.
I wouldn't have been too happy in the event of a fire, and there was no plug in the washbasin.
1 of 1 people found this review helpful:
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Eddie ( Group of adult friends)
from Worthing , GB on February 26, 2008
West Cromwell Hotel, London - Reviews & Ratings"There was no soap in the room! One toilet roll was insufficient for our needs. (we do not consider that we should have to request such items) The mixer for the bath/shower was stuck in the shower position. Had any of us needed a bath we would have been stumped. There was no control for the television set! THE LIFT WAS FAR TOO SMALL! When we asked at reception for directions on how to get to THE ROYAL ALBERT HALL, we were given totally incorrect informatiion. As it turned out we did not miss the show but this could have been disastrous." (97428518)
LOW COST
SEE BELOW
1 of 1 people found this review helpful:
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Anonymous ( Other)
on November 22, 2007
West Cromwell Hotel, London - Reviews & Ratings"I was informed that I had to paid for the room stay when I checked in. I was informed that if I paid by credit card a 3.5% extra charge will be added to my tab by the hotel." (99715869)
Location to a central tube station
Nosiy
1 of 1 people found this review helpful:
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Yvonne ( Same sex couple)
from Walsall , GB on October 25, 2007
It was quite good value and ideally located to the event we were attending.
2 of 2 people found this review helpful:
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Anonymous ( Solo business traveller)
on October 24, 2007
Cost & location
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Stephen ( Solo business traveller)
from Peterborough , GB on July 31, 2007
I stopped in Russia many years ago this beats that experience. Absolutly appalling. I would not put my dog in it. It was only that I was stuck without being able to find another hotel.
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Anonymous ( Mature couple)
on July 7, 2007
Bedding clean, convenient location, low price.
Lack of interest and knowledge of staff. No plug in sink, cups not changed after use on first night. Cutlery not very clean.
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Ranjit ( Solo leisure traveller)
from Cardiff , GB on July 6, 2007
central
neon sign was off and there was a problem in finding the hotel in the night when I arrived
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Michael ( Solo business traveller)
from Eagkescliffe , GB on June 5, 2007
West Cromwell Hotel, London - Reviews & Ratings"Ideal for anyone using Olympia for business. Breakfast very basic but ok and friendly" (99252184)
clean spacious room
faulty fan in bath room
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Andrew ( Solo leisure traveller)
from West molesey , GB on May 23, 2007
West Cromwell Hotel, London - Reviews & Ratings"Vey poor, I've had better breakfasts at a Hostel. The breakfast was basic hostel quality .. certainly not what you would call continental. Continental breakfast involves some fruit, yougurt, a choice of cereals, and a selection of muffins/crosssant .. this one was pathetic. In my opinion this Hotel should be reviewed by your organisation as to wether or not it should be included in your selection. I definately will not be staying there again, very poor value. I was going to send a formal complaint, but haven't yet had time to do this." (99864571)
The fact I had a place to sleep
The room was shoddy and there was mold all around the base of the shower
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Brian ( Family with young children)
from Antrim , GB on April 29, 2007
West Cromwell Hotel, London - Reviews & Ratings"Ok apart from no childrens rate,i had to pay adult rate for a 6year old child" (99039556)
Internet search
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Kieren james ( Group of adult friends)
from Totland , GB on April 28, 2007
near to earls court
room was far to small and the traffic was vert noisey at night
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Stacy ( Family with young children)
from Lancing,west sussex , GB on April 28, 2007
West Cromwell Hotel, London - Reviews & Ratings"I now relise that the good hotels show pictures of the insides ie-rooms,reception,dining areas. I would never recommend this hotel to anyone as it was to me make-shift!!" (99941782)
The staff were very pleasant.
It was filthy,the bathroom had meldrew and it stunk of off water.The bed was extremely hard and the room had an old fridge in it that was very noisy all night!!the nets were so black that you could'nt see out of them and the curtains were hanging by a few hooks.
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Jane ( Solo business traveller)
from Edinburgh , GB on April 19, 2007
West Cromwell Hotel, London - Reviews & Ratings"Overall, I went for a bargain option so wasn't sure what I'd end up with: the hotel exceeded my expectations in lots of ways so I was quite pleased with the booking." (99559499)
value for money, comfortable enough, friendly staff
loo was not working properly and shower was dingy
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The room was on the ground floor but there was a lift for the other floors. Not too far from the tube station
Breakfast was very basic. Milk for cereal was room temp, not cold