Crowne Plaza London Ealing, London - Reviews & Ratings
Western Avenue,, Ealing, London, W5 1HG
Crowne Plaza London Ealing, London
In a prime location, Crowne Plaza London Ealing is next to Hanger Lane Underground Station, allowing excellent access to central London and nearby Wembley Stadi... more
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Rooms from £89
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 9/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous ( Mature couple)
on October 6, 2009
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Anonymous ( Group of work colleagues)
on August 18, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"We were all impressed with the rooms & it was value for money" (107742263)
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Kevin ( Group of adult friends)
from Brighton , GB on August 17, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"we all had a a very good stay" (107600938)
the hotel was very good in all
not any bad points, one thing is that there could be a taxi services
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Anonymous ( Solo leisure traveller)
on August 11, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"overall suited my needs extremely well. Very pleasant stay" (107963029)
very clean and efficient.
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Alison ( Group of work colleagues)
from Biddulph , GB on July 19, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"great" (107746661)
excellent variety at breakfast
a little expensive
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Anonymous ( Young couple)
on July 16, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"a great weekend, very relaxing, good to recharge the batteries" (107395177)
the hotel was iddeally located for our trip, the staff were courteous & friendly and helpful, dinner int he restaurant was lvely and the breakfast was first class
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Anonymous ( Young couple)
on July 8, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"Pretty good overall. " (107322083)
Room bright, clean.
Getting directions to the hotel from your staff on the telephone was next to impossible. It would be useful if you had a more precis Stat Nav reference. For example the building has no road number which would have helped. A map for walking to and from Wembley would have been helpful and would have saved a hour and a half wait for a taxi - afterall you do advertise as a hotel within walking distance of Wembley. So an A5 map would be good.
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Anonymous ( Group of work colleagues)
on July 8, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"Very good, would stay again. Close to tube station with easy access to London. Good value for money." (107930887)
Very modern and clean hotel. Beds comfortable and room in good condition.
Reception didnot seem to know what they were doing. Got our breakfast information wrong.
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Peter ( Young couple)
from Burnopfield , GB on June 1, 2009
Excellent check in - gentleman we dealt with at check in at 3 am - was ablsolutely one of the most helpful people i have delt with for a long time - very kind caring and helpful and an assett to the hotel
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Beverley ( Group of work colleagues)
from Oswaldtwistle , GB on May 28, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"Whilst I enjoyed my stay there were a few negative points that spoiled the visit for 2 of my guests, however the football result more than made up for that!! Up the clarets - we are premier league!!!" (107462913)
Flexibility and helpfulness of staff, really comfortable bed, ease of access,
in one of the rooms we booked the air conditioning was stuck and it was unbearably hot all night, when we asked for a maintenance visit in the morning we were told it was not possible but that it may be possible for them to unlock the windows to open them- this didn't happen and as it was far too hot to get ready we had to use the facilities of the other guests' room. we got down to breakfast at 10.30 but there was little left we were told it was because of the bank holiday! the breakfast staff, although pleasant, appeared untrained and unsure of what they were doing
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Malcolm ( Mature couple)
from Belper , GB on May 28, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"excellent" (107931408)
excellent value for money..we have stayed at the crown plaza in liverpool aswell..lovely people and great hotels
none
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Anonymous ( Mature couple)
on May 26, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"Apart from the above, reasonably acceptable" (107516883)
Good connection to London
Room supplies not fully equipped for 2 people per details advised, hot tap in bathroom not functional, movie channel not operational, no slippers, one bathrobe supplied, noisy room location, air con control poor
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Kevin ( Family with older children)
from Peoria , US on May 25, 2009
Breakfast was great. Staff were very friendly and a joy to work with. Perfect location on top of the Central subway line. If free parking is not an option, then 10 GBP is a reasonable price.
Should offer free internet connections.
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Claire ( Group of work colleagues)
from Salford , GB on March 17, 2009
Crowne Plaza London Ealing, London - Reviews & Ratings"Very pleasent would recommend " (107491987)
The hotel has a modern decor and is light and airy. Well placed for Wembly Arena and Wembly Stadium - approx £10 in a cab. The breakfast was lovely with plenty of choice.
Only downside was parking is charge at £10 per night for residents.
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Julie ( Young couple)
from Beccles , GB on December 3, 2008
Crowne Plaza London Ealing, London - Reviews & Ratings"Very good, clean, modern hotel. Rooms very nice, everything new and tidy. Efficient and helpful check in/out. Good choice at breakfast. " (107443120)
Drinks very expensive, plates cold at breakfast
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on November 23, 2008
Efficient check-in/checkout. Well decorated bedroom, good size with the usual toiletries.
Not as close as we thought to Wembly Arena. We had to get a taxi, approx £8.00. Disappointing restaurant. Paying to park.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on November 21, 2008
Crowne Plaza London Ealing, London - Reviews & Ratings"very good" (107552770)
excellent staff very friendly
empty minibar in room and only 1 hot chocolate
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Ian ( Group of work colleagues)
from Pontyclun , GB on November 1, 2008
Crowne Plaza London Ealing, London - Reviews & Ratings"Overall the hotel was a very nice place to stay and the location suited out purpose well." (107205155)
Excellent rooms and facilities.
Unhelpful and inefficient staff, especially on reception. Very poor check-in and check-out.
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Shirley ( Young couple)
from Runcorn , GB on October 14, 2008
good location for access to wembley, bus routes, rail routes good quality value for money breakfast
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William ( Mature couple)
from Essex , GB on August 25, 2008
Crowne Plaza London Ealing, London - Reviews & Ratings"Extremely satisfied" (107271152)
The room was excellent, a beautiful clean bed with white sheets, something you rarely get! The decore and bathroom was 100%.
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Anonymous ( Mature couple)
on June 30, 2008
Crowne Plaza London Ealing, London - Reviews & Ratings" very quiet and relaxing " (99124007)
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Howard ( Other)
from Whitehaven , GB on May 29, 2008
Crowne Plaza London Ealing, London - Reviews & Ratings"Awesome breakfast, friendly staff. Parking will improve once refurbishment is complete although staff bent over backwards to ensure we got a parking space. Excellent Location for tube to central London and for Wembley stadium. Have already considered a return visit with my wife later in the year. Travelling from the North of England it was easy to find by car being situated alongside the A40. Excellent value for money." (97120070)
Very modern and spotless clean. All been upgraded to a high standard
There wasnt anything i could say that i disliked
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Celine ( Young couple)
from Feohanagh , IE on February 4, 2008
Breakfast
grubbiness of room
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Ann ( Young couple)
from Livingston , GB on November 2, 2007
Crowne Plaza London Ealing, London - Reviews & Ratings"Overall good location, good spacious room. Would use again if requiring a hotel in the same area." (99696009)
We were staying for NFL game in London. Good location also enjoyed the fact we could watch games in a good atmosphere in hotel bar afterwards
Within the room the taps and the shower taps were extremely difficult to shut off. Made a point off telling reception
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Anonymous ( Other)
on November 1, 2007
Crowne Plaza London Ealing, London - Reviews & Ratings"THE HOTEL PROVIDED ALL OF THE BASIC FACILITIES MY SON AND I REQUIRED FOR OUR WEEK END IN LONDON. HOWEVER, THE ROOMS ARE IN NEED OF REFURBISHMENT WHICH I UNDERSTAND IS ABOUT TO HAPPEN. IJN PARTICULAR, THE PLUMBING IN OUR ROOM IS IN NEED OF REPAIR - LEAKING SHOWER AND TAPS WHICH ARE BOTH ALSO DIFFICULT TO TURN ON AND OFF. THE AIR CON FAILED ON DAY 2 ALSO. THE AMBIANCE OF THE RESTAURANT AND LOUNGE IS ALSO A LITTLE HARSH / FUNCTIONAL AND IF I WERE STAYING FOR ANY OTHER PURPOSE THAN OVERNIGHT ACCOMODATION, I WOULD NOT HAVE FELT COMFORTABLE AND ABLE TO RELAX IN THE HOTEL." (99333277)
LOCALITY TO BOTH CENTRAL LONDON AND WEMBLEY
PLUMBING IN ROOM AND AMBIANCE OF LOUNGE/ RESTAURANT. FELT LIKE A CANTEEN NOT A HOTEL RESTAURANT AND LOUNGE
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Derek ( Group of adult friends)
from Bishopton , GB on July 18, 2007
Crowne Plaza London Ealing, London - Reviews & Ratings"This hotel was in a great location for wembley stadium. Although not ideal for the centre of london. Underground station directly across from hotel is great. If was not there would not be good location at all. Journey to centre of london takes about 30 mins. Decent mid-range hotel." (99875290)
IDEAL FOR WEMBLY STADIUM. DIRECTLY ACROSS FROM UNDERGROUND STATION.
STAFF ALITTLE SLOW. NOT ENOUGH STAFF.
3 of 3 people found this review helpful:
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Anonymous ( Group of adult friends)
on July 12, 2007
Friendly staff, clean room, free buffet breakfast in the morning!
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Sarah ( Group of adult friends)
from North walsham , GB on July 5, 2007
Crowne Plaza London Ealing, London - Reviews & Ratings"The hotel was perfect for attending Wembley Stadium and had links to a very prompt taxi service. The bed was exceptionally comfortable and breakfast was very nice." (99432271)
It was very handy for Wembley Stadium and the reception staff were able to order us a very prompt taxi. Check in was quick. Room was clean and very comfortable.
Bar area was quite cold in the afternoon but was warmer later in the evening.
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Anonymous ( Young couple)
on June 5, 2007
Crowne Plaza London Ealing, London - Reviews & Ratings"The Hotel was easy to find ,plenty of parking spaces.Rooms were well equipped and could covered items that might have been forgotten. Bar meals over priced, breakfast could have been hotter,but plenty of variety. More reception staff could have been available,especially at busy checking in/out times." (99110193)
accommodation good,clean and room ammienites were very good.
More staff required for Reception, especially busy times.
1 of 1 people found this review helpful:
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Terence ( Solo business traveller)
from Stockport , GB on April 28, 2007
Crowne Plaza London Ealing, London - Reviews & Ratings"Generally okay, Friendly staff. Room small though, Wallpaper peeling in bathroom... Get a room at the rear of the hotel away from the ring road and its fine, otherwise light sleepers beware!" (99488186)
Air Con
On Busy Ring Road
1 of 1 people found this review helpful:
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Luke ( Other)
from Swansea , GB on July 14, 2007
Crowne Plaza London Ealing, London - Reviews & Ratings"For the trip that we took to watch a concert at wembley it was more than adequate, room was ok, the staff were very good, there wern't really any bad things about the hotel! Breakfast was pretty good too!" (99149671)
Relatively easily reached via tube
It was awkward to get to Wembley from the hotel, either lots of tube changes, or walking was a pain.
0 of 1 people found this review helpful:
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