Shaftesbury Hotel, Dundee - Reviews & Ratings
1 Hyndford Street, Dundee, DD2 1HQ
Shaftesbury Hotel, Dundee
Located in a quiet street with views over the river Tay and the park, The Shaftesbury is ideal for exploring the city. This value for money hotel is located clo... more
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Rooms from £58
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous ( Mature couple)
on November 2, 2008
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Anonymous ( Group of work colleagues)
on October 13, 2008
Good breakfast and two in-house restaurants.
Cleaning of room was forgotten for one day. Too small single room.
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Tony ( Group of adult friends)
from Milton keynes , GB on October 3, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"Good value and friendly" (107739524)
Good Chinese restaurant
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Anonymous ( Solo leisure traveller)
on October 2, 2008
Too far out of town Very small room
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Anonymous ( Mature couple)
on September 23, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"Satisfied" (107226007)
Friendly Staff
Hand held Shower only
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Gordon ( Mature couple)
from Margate , GB on September 23, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"The literature said it was owned by British people, but all we saw were Asian staff, but they were courteous." (107280502)
Quiet, convenient. The bed was very comfortable, and bedding and towels were clean.
Breakfast was shown as between 7.30am and 9am - we were told on arrival 7.30 to 8.30. Locking the front door was shown as 11pm, but we were told on arrival it would be 10pm. Breakfast was shown as including black pudding - this was missing. The breakfast was rather small. The literature stated that double rooms overlooked the garden - ours overlooked the road. Also, room was described as spacious, in our opinion it wasn't. It also needed updating. The shower ran hot and cold after breakfast.
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Steven ( Solo business traveller)
from Manchester , GB on September 15, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"ok, for one night stop over." (107240608)
easy to find. room very tidy.
long haul up stairs, stayed on top floor. no car parking, had to park on street.
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Susan ( Other)
from Redcar , GB on November 28, 2007
The staff were excellent, and the chinese restaurant was fantastic, the best that I've had for a long time and the service was superb in both restaurants,The hotel's in a good location and easy to find.
The bedroom radiator, shower room heater and the shower itself were not very good. The english restaurant was a disappointment as the food tasted more chinese than english and the chicken gougons were reconstituted chicken.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on August 11, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"Not bad but not particularly good value. " (107194938)
Clean. Friendly staff. Nice old building. Comfortable bed.
This was supposed to be an "executive" room although it was not clear to me what that meant. Although clean, the bathroom was shabby looking and in need of upgrading.
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Anonymous ( Mature couple)
on July 22, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"Enjoyable" (108065896)
The evening meal in the Chinese restaurant was excellent
1.There was no shower curtain in our room (number 6)which made it very difficult to keep the bathroom dry when showering. 2.Door lock did not work properly and needs modernising.
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Derrick ( Young couple)
from Westbank , CA on June 5, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"OK. Accommodations were suffiencient. Quality of food and beverage was below poor. " (97382670)
Easy to book and hotel was in a nice area. The room was clean and comfortable.
The morning breakfast was horrible. The quality of the food and coffee ruined the hotel experience for us. The server did not ask how we enjoyed it or we would have mentioned this. Our untouched plates should have promted the server to ask if there was a problem. This resulted in our feeling that we did not recieve value for money.
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P ( Solo business traveller)
from Goole , GB on May 31, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"totally enjoyed my stay" (97048127)
friendly staff. good quality rooms very clean. open plan room spacious. good en-suite. fully recommend
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Thomas ( Mature couple)
from Lincoln , GB on June 11, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"PERFECTLY SATISFIED AND WILL USE AGAIN WHEN REQUIRED" (99161855)
SIZE OF THE ROOM(12) WAS EXCELLENT
1 of 1 people found this review helpful:
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Alison ( Group of work colleagues)
from Whiston , GB on May 29, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"The room was tastefully decorated and the staff couldn't do too much to help. The whole place was clean and tidy. It was brilliant. I would definitely consider staying there again (especially room 2)." (97396089)
It was clean and very friendly.
Some of the couples in my group felt the beds were a little small as they were used to king sized beds at home.
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David ( Solo business traveller)
from Glasgow , GB on May 16, 2008
Nice and quiet. Good breakfasts. Excellant value for money.
Only bad point for my stay, was the cleanlliness of the room. Although mainly good, the housekeeping staff forgot to dust on top of the wardrobe, which resulted in me being covered when I took my case from the top of it.
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Anonymous ( Solo business traveller)
on March 26, 2008
Friendly staff - restaurants on site
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Audrey ( Family with older children)
from Buckie , GB on March 12, 2008
Shaftesbury Hotel, Dundee - Reviews & Ratings"nice hotel, lovely food, in a quiet area in Dundee. A good walk to the town centre, over 1 mile good hearty breakfast" (97748586)
having 2 restaurants within the hotel
nothing
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Kathleen ( Solo business traveller)
from Inverness , GB on December 19, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"A clean and pleasant hotel in a good location, the warmth of the welcome was second to none. I prefer radio to television so was disappointed there was none available (nor digital TV - as far as I could discover - which would have given access). Also, there was no hairdryer. Nice to be offered a selection of dvd's but was a little concerned re copyright implications of this!" (97587385)
Friendliness of the welcome.
Very slow service at breakfast.
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Anonymous ( Solo business traveller)
on May 8, 2007
The beds very good, also facilities as TV/DVD, lamps. It was also very near the centre, bus, station etc. On walking distance.
Nothing, only maybe the strength of the shower was to low
1 of 1 people found this review helpful:
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Kenneth ( Family with older children)
from Danderyd , Sweden;SE on May 8, 2007
Close to town center, very nice staff at reception, good showers
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on December 17, 2007
Efficient and welcoming staff. Located on the hill facing the estuary and so nice view from outside hotel. Reasonable dinner in hotel.
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Marion ( Other)
from Corby , United Kingdom;GB on April 19, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"The Shaftesbury Hotel is situated central to Dundee. The staff were very helpful and welcoming and the room extremely clean and comfortable. Myself and my friend were attending an event held annually in Dundee. I searched the internet for suitable accommodation in which the information available regarding the hotel was extremely informative and the accompaning pictures made my selection very easy. My experience of my stay verifies my selection. I would definitely return to both Dundee and the Shaftesbury Hotel in the future." (99013127)
Where the hotel is situated, the surroundings, the staff and the comfort of the room.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on December 10, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"pleasant" (97227976)
friendly owner good breakfast
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Jenny ( Group of work colleagues)
from Inverness , GB on April 14, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"Kevin could not have been more hospitable. We needed a space in which to work during a few hours on the morning of our check out. Not only did Kevin arrange for a quiet working area in your 3 Olives Restaurant, but he also provided complimentary coffee for our group (half of whom were not residents). All of the staff were pleasant especially to my Deaf companion. Thanks!" (99148158)
1 of 1 people found this review helpful:
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Moira ( Mature couple)
from Dunfermline , GB on December 5, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"Please see above." (97636835)
Liked the room size. Comfortable beds. Service good. Resteraunt excellent. Friendly staff.
Room was cold. As was shower. Bathroom could have been cleaner.Lack of mirrors in room was a problem. especially a long length mirror. Also mirror would heve been good for applying make up etc at dresser. Missed breakfast because we either did not receive wake up call or did not hear it. Knock on door would have been more effective.
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Anonymous ( Solo business traveller)
on April 4, 2007
nothing really except dat ur lunch and dinner r expensive
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on March 6, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"room was nice ,however pretty cold" (99034286)
food was not good
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on October 11, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"Wellsignposted, which was helpful as I didn't know quite where I was going. Friendly staff. Lovely to have a chinese restaurant on site and the food was very very good." (97958337)
Very comfortable bed. Large, spacious room.
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Anonymous ( Solo business traveller)
on March 4, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"This was a very good hotel offering excellent food and accommodation at very fair prices." (99601702)
Clean, spacious, comfortable and fairly priced.
1 of 1 people found this review helpful:
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Bruce ( Mature couple)
from Fort william , GB on October 2, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"All in all for the price, an excellent hotel and will certainly stay there again if are coming back to Dundee." (97624022)
We loved the room we were allocated (Room 12). The staff were exceptionally helpful and polite.
No hot water from bathroom sink on arrival. Not a major problem so didn't complain.
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Janet ( Mature couple)
from East kilbride , United Kingdom;GB on February 28, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"everything i needed to know about this hotel i read on the website and it wasn't to far from the wedding venue where my friends reception was being held. The fact there was a restaurant within the hotel was another reason to book saved going out and looking for one, also breakfast was excellent. By using the website you get a better insite to what you are looking for, a brochure is good but is not always as informative. I can honestly say it was one of the best sleeps i have had in a hotel in a long time. top marks from us." (99207958)
spacious room,clean and comfortable, staff very nice and helpfull and dinner in the chinese restaurant was delious and well presented
1 of 1 people found this review helpful:
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Thomas ( Mature couple)
from Maybole , GB on September 24, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"I would like have known more about the restaurant set-up, but so saying, the China Royal was as good as any I have eaten in, and a lot, lot better than most. The food was excellent, the service impeccable, and the ambience pleasing. The reception was friendly and welcoming. The location was ideal for us, being so close to both the university and Ninewells hospital. A good location for the city centre." (97059491)
comfortable and homely
nothing- except a shower might have been nice
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Anonymous ( Solo business traveller)
on February 27, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"Hotel in general was excellent staff were pleasant and courteous hotel ideally sited for town with parking adjacent." (99898671)
Easy access to Hotel & proximity of main town adjacent car parking
Executive room booked and charged room did not justify this description
1 of 1 people found this review helpful:
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Patricia ( Family with older children)
from Enniskillen , United Kingdom;GB on February 24, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"There was an extensive choice of dvd's to watch in the bedrooms - free! - and my son was able to use his wireless computer. The beds were very comfortable and the bedrooms a good size, but the bath was a little on the small side and a proper shower would have been good. Whilst the evening meal was great, it was rather pricey, however we were made to feel most welcome and the staff couldn't do enough for us. It had a lovely friendly atmosphere." (99854484)
The staff were very friendly and helpful.
There didn't appear to be any hot water the night we arrived.
1 of 1 people found this review helpful:
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Mark ( Other)
from Onalaska , US on May 29, 2007
Very pleasant staff, always helpful
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Anonymous ( Mature couple)
on May 22, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"Well run hotel with helpful, friendly efficient staff. really easy to find due to combination of online directions and brown signs. Handy for university and eateries. Delightful dining rooms which are open to Public with carry out chinese available - not allowed to eat in room unfortunately." (99795150)
Friendliness of staff. Decor of rooms and public areas. Situation.Quality of breakfast.
Dripping shower.
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Wendy ( Mature couple)
from Aberdeen , United Kingdom;GB on February 7, 2007
The hotel was situated in a quiet location and would not hesitate to book another weekend away.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on May 19, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"This is a very comfortable hotel addressing the traveller as a person not a number. The welcome was warm and I felt relaxed immediately. Room was very tidy , clean , no smells. Bed was comfortable. I will use the Shaftesbury again , and will gladly recommend it to friends & colleagues." (99915675)
Well signposted , easy to park , warm welcome , clean room, polite staff
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Theres ( Family with older children)
from Malmesbury , GB on May 15, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"Very friendly, helpful staff. Good choice of breakfasts. However, we would have liked the option of a slightly later breakfast on the Saturday." (99926797)
Privacy - thick walls meant there were no intrusive sounds from other parts of the hotel. It was very spacious and quiet. Very comfortable bed. Towels were changed every day.
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Iain ( Mature couple)
from Croachy , United Kingdom;GB on December 6, 2006
friendly staff and great having 2 restaurants in the hotel
only lacked a shower
1 of 1 people found this review helpful:
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Kevin ( Mature couple)
from Norwich , United Kingdom;GB on November 21, 2006
Shaftesbury Hotel, Dundee - Reviews & Ratings"I would recommend the hotel, it is close to the centre of Dundee, a short taxi ride. We arrived at 10.0pm and were offered a meal, it was excellent. Exterior a little deceaving, the accommodation is better than you would imagine from the picture on the web." (99168515)
A very well maintained accommodation, clean and warm
The room itself was a little chilly but we were right at the top and the room made up for it as it was extremly large.
1 of 1 people found this review helpful:
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Haris ( Solo business traveller)
from London , United Kingdom;GB on November 14, 2006
Great place - Kevin was really helpful and friendly
1 of 1 people found this review helpful:
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Steve ( Mature couple)
from Birmingham , United Kingdom;GB on November 7, 2006
it was very clean and well laid out
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on October 30, 2006
Shaftesbury Hotel, Dundee - Reviews & Ratings"The whole stay was excellent, good food, friendly helpful staff and made to feel very at home. I had enough information before my stay to ensure a good break." (99056300)
It was comfortable and homely
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on October 17, 2006
Shaftesbury Hotel, Dundee - Reviews & Ratings"I would have liked to know exactle how long it would take to walk to centre of town, not just by car, and details of public transport would have been helpful" (99478288)
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on February 14, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"The restaurants need to get themselves acquainted with the modern lifestyle. It seriously lacked appetising vegetarian food, especially on the European menu." (99813536)
Nice position and external building. Reasonable choice of food at 2 restaurants within the hotel.
Cold rooms. Windows leaked water when rained. Windows not sealed well and thus strong cold breeze in room at all times. Very expensive for a B & B.
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Janos ( Mature couple)
from Bonn , Germany;DE on August 17, 2006
Shaftesbury Hotel, Dundee - Reviews & Ratings"It was pleasant surprise to find that the hotel actually run two (Chinese and Mediterranean restaurants). Also the way to find description was far too complicated, though there were ample tables in the city. (We found incidentally quite easily)." (3304698515)
very friendly atmosphere, dedicated, competent and courteous staff
actually nothing. One has to consider however that old transformed buildings may not provide the most ideal conditions for a hotel. (Like lack of lift, shape of room etc.
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Anonymous ( Solo business traveller)
on February 2, 2007
Shaftesbury Hotel, Dundee - Reviews & Ratings"Hotel very unusual, refreshing to stay in a hotel with some character. Staff were very helpful and service was excellent. Including some basics in the rooms such as hairdryers, irons, bottled water would improve experience - without these the hotel seems expensive for what it is. For the same money you can get far more facilities in other hotels in Dundee. Chinese restaurant was excellent" (99441362)
Excellent service, fantastic chinese restaurant
Lack of some basics in rooms (hairdryers, irons)
0 of 1 people found this review helpful:
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Stephen ( Other)
from Dawlish , United Kingdom;GB on August 21, 2006
Shaftesbury Hotel, Dundee - Reviews & Ratings"the hotel was well presented with friendley staff, I thought the food in the restuarants alittle on the pricey side however very good, Would liked to have had a bit more food involved in the scottish breakfast, as 2 eggs, 2 small sausages, 2 rashers of bacon & 2 quaters of tomato dosen't compare to scottish breakfasts iv'e had at other hotels. Other than this minor mis-representation the stay was very pleasent in quiet location with easy access to major roads and city centre and being given excellent directions easy to find." (3304914393)
big spacious room, reasonably clean, communial areas nice decorative order.
bedroom decor a bit jaded
0 of 1 people found this review helpful:
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Stephen ( Mature couple)
from Edinburgh , United Kingdom;GB on August 1, 2006
Shaftesbury Hotel, Dundee - Reviews & Ratings"The free internet access was a bonus" (3304923975)
The attitude of staff was excellent
The bed was awful
0 of 1 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"very satisfactory" (107786997)
excellent chinese restaurant and very courteous personnel
decor a bit tired