Hallmark Hotel Carlisle, Carlisle commentaires
Court Sqaure, Carlisle , CA1 1QY
Hallmark Hotel Carlisle, Carlisle commentaires
En plein cœur du centre-ville, à proximité de la gare de Carlisle, cet élégant hôtel victorien a été entièrement rénové en 2009 et propose désormais une connexi... more
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Chambres à partir de 53 £
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| Information sur l'hôtel | Commentaires clients | Comment réserver & annuler |
8/10 Évaluation globale
| Catégorie | Évaluation moyenne |
|---|---|
| 8/10 | Processus d'enregistrement |
| 8/10 | Votre chambre |
| 8/10 | Bon fonctionnement des équipements |
| 8/10 | Propreté de l'hôtel |
| 8/10 | Personnel |
| 8/10 | Expérience générale |
| 8/10 | Rapport qualité / prix |
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Anonymous ( Couples d'âge mûr)
le 20 novembre 2009
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Gordon ( Voyageur d'affaires individuel)
de Rochdale , GB le 6 novembre 2009
I was impressed overall with the hotel - very friendly and helpful staff, clean and comfortable. I would certainly use this hotel again if I was in the area.
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Anonymous ( Groupe de collègues de travail)
le 21 septembre 2009
Hallmark Hotel Carlisle, Carlisle commentaires"good staff very helpful" (107648628)
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Anonymous ( Couples d'âge mûr)
le 9 septembre 2009
no hot water from the shower on the two nights we were there at time of use , diod heat up later on , but not much use at the time when having to have a luke warm shower.
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Samantha ( Couples Jeunes)
de Chorley , GB le 1 septembre 2009
Hallmark Hotel Carlisle, Carlisle commentaires"enjoyed our stay very much" (108255057)
breakfast was good
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Dean ( Couples d'âge mûr)
de Preston , GB le 28 juillet 2009
Hallmark Hotel Carlisle, Carlisle commentaires"Enjoyed the stay very much." (107847040)
Friendly staff, helpful and courteous. Food very good and well stocked bar. Very well equipped room and bath and very comfortable bed.
Hotel was very hot even though there didn't seem to be any heating on. The name change from Lakes Court Hotel to Hallmark was not communicated by Active Hotels so we had trouble finding it.
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Anthony ( Couples d'âge mûr)
de Accrington , GB le 26 juillet 2009
Hallmark Hotel Carlisle, Carlisle commentaires"poor" (107572436)
the room facilities were ok, the check in staff were friendly
we were woken by the person in the next room putting his TV on at 5am. Despite ringing reception they took over an hour to attempt to make contact with the person. When we complained to the duty manager he said all he could do was apologies. the food at breakfast was not topped up quickly enough resulting in customers having to wait 10 minutes for certain items included in the cooked breakfast. tea and coffee had to be requested and this service was slow. Also the lady making the tea/coffee rolled her eyes when we asked if one of the teas could be weak. there was no skimmed or semi skimmed milk despite having this printed on the menu.
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Gillian ( Couples d'âge mûr)
de Cramlington , GB le 2 juin 2009
Hallmark Hotel Carlisle, Carlisle commentaires"VERY ENJOYABLE" (107962100)
Excellent location, relaxed atmosphere, helpful staff, free onsite parking, the room was spotlessly clean and spacious. Value for money.
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Douglas ( Couples d'âge mûr)
de St ouen sur gartempe , FR le 19 mai 2009
Hallmark Hotel Carlisle, Carlisle commentaires"Very good" (107931513)
Excellent value for money particularly as the price included a full English breakfast.
None
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Anonymous ( Couples d'âge mûr)
le 9 mai 2009
Hallmark Hotel Carlisle, Carlisle commentaires"Previously mentioned points did not spoil our actual stay." (107852568)
Hotel newly refurbished. Bar area and room excellent.
Was initially given a single room when we had booked a double, this was rectified straight away. Although breakfast was good service was poor. Hardly any tables had been cleared. No plates available.
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Anonymous ( Groupe d'amis adultes)
le 24 avril 2009
Hallmark Hotel Carlisle, Carlisle commentaires"just fine" (107996721)
comfortable beds great breakfast
need ramp for wheeled suitcases
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Linda ( Couples d'âge mûr)
de Shaftesbury , GB le 19 avril 2009
Hallmark Hotel Carlisle, Carlisle commentaires"Excellent facilities and a warm welcome, inspite of our very late arrival. Although the hotel is located next to the railway station, the room was very quiet. All in all a good choice for our stopover to Scotland and excellent value for money, especially compared with our first choice of Premier Inn. " (107425339)
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Wilson ( Groupe de collègues de travail)
de Edinburgh , GB le 17 avril 2009
Hallmark Hotel Carlisle, Carlisle commentaires"If the nightclub wasnt there the hotel would be excellent value for money" (107963851)
The staff were very friendly and willing to assist when required. Breakfast 1st class. its a buffet but everything cooked in small amounts and regularly put out on the table. The public areas have been refurbished beautifully. The staff - excellent
The nightclub within the hotel was on till 2am with the music blaring - no chance of getting any sleep if your room is anywhere near it.
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Anonymous ( Couples d'âge mûr)
le 5 avril 2009
Hallmark Hotel Carlisle, Carlisle commentaires"Very satisfactory indeed." (107985417)
Excellent room with first class facilities. Hotel food was remarkably good.
Took a while for extra requirements, e.g. bath mat to be delivered to our room. Lack of car parking space.
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Frank ( Couples d'âge mûr)
de Dundee , GB le 3 avril 2009
Hallmark Hotel Carlisle, Carlisle commentaires"Very pleasant" (107908793)
The night manager, Angus, was excellent,nothing was too much trouble,and he was always cheerful.
Nothing worth mentioning.
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Janice ( Groupe de collègues de travail)
de Newcastle upon tyne , GB le 10 mars 2009
Good value for money, and helpful staff under the circumstances. Will be really nice when refurbishment complete.
unfortunately, the hotel is still in the process of refurbishment which meant that no lifts could be used, and limited services available, ie, no proper restaurant or bar, and the rooms used were the ones still to be refurbished. The entrance to the hotel had to be up the back lane which was very dark, and there was no light at the entrance to the hotel, therefore was quite dangerous.
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Anonymous ( Voyageur d'affaires individuel)
le 31 octobre 2008
Really easy to find, next to train station, but not at all noisy. Staff very friendly and happy to help
Room was a bit noisy and slightly cold as secondary glazing didn't completely shut. As a business traveller i need to keep receipts so not great that they were unable to print one out for me on departure. Am waiting for the promised bill to arrive in the post.
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Anonymous ( Couples d'âge mûr)
le 9 septembre 2008
Hallmark Hotel Carlisle, Carlisle commentaires"We enjoyed it very much even if a little tried to drive back home." (107295072)
Food excellant - room clean and comfortable
Hotel was fine, but because it is around the corner from the night clubs was very noisey at night - the noise coming from outside which you have no control over. Also both mornings we were left without having our breakfast order taken.
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Peter ( Couples d'âge mûr)
de Winchester , GB le 12 juin 2008
Hallmark Hotel Carlisle, Carlisle commentaires"A comfortable and welcoming hotel" (97541776)
Excellent service from the hotel staff when checking in and in the restaurant. The quality of the food was very good and was good value for money.
Our room overlloked an alley where bins were stored and these were moved noisily at about 5:00 am disturbing our sleep. As can be expected in a central town location, there was also noise from late night revellers outside the hotel!
3 personnes sur 3 ont trouvé ce commentaire client utile:
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Katherine ( Couples Jeunes)
de Newton abbot, , GB le 29 août 2008
Hallmark Hotel Carlisle, Carlisle commentaires"Superb!" (107257835)
Everything! Couldn't fault anything! The staff were friendly and helpful, rooms were clean and spacious. Breakfast was excellent, with a choice of full english, eggs on toast, fish and many more!
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Anonymous ( Groupe de collègues de travail)
le 16 juin 2008
Hallmark Hotel Carlisle, Carlisle commentaires"The hotel itself and the room especially was beautiful in every detail." (97186619)
The hotel was well looked after in every detail and the staff were friendly and helpful.
Breakfast service was a little disappointing as we had to request everything individually from additional butter, orange juice and milk. The cooked breakfast could not be faulted but the buffet table for fruit, cereal and yogurt was very poorly presented.
2 personnes sur 2 ont trouvé ce commentaire client utile:
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Elizabeth ( Couples d'âge mûr)
de Swindon , GB le 1 août 2008
Hallmark Hotel Carlisle, Carlisle commentaires"Most enjoyable and generally comfortable. We thoroughly enjoyed our 2 night stop-over." (108020531)
Good, comfortable accommodation, friendly and efficient staff, good selection of well-prepared food at breakfast. Good central position, handy for the station and the town - shops and places of interest.
No light outside bathroom (by wardrobe); very noisy fan that automatically came on with the light in bathroom; room very warm and could have done with an electric fan in summer; couple of power failures (wall socket)- TV and hairdryer went off for a while; some noise from outside - people and police sirens - but not excessive.
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Lindsay ( Couples d'âge mûr)
de Blackpool , GB le 23 juin 2008
Hallmark Hotel Carlisle, Carlisle commentaires"NICE AND CLEAN, STAFF ALL VERY SMILEY AND HELPFUL - WUD DEFO STAY AGAIN" (108009310)
EXCELLENT LOCATION AS I TRAVELLED FROM BLACKPOOL ON THE TRAIN. FRIENDLY WELCOME AND CHECK IN. ROOM VERY NICELY DECORATED - LOVELY BIG BATHROOM. FRIENDLY BAR AND TV AREA - GOOD FACILITIES
THE BAR DRINKS WERE A LITTLE TOO EXPENSIVE, AND BREAKFAST WAS NEARLY COLD.
1 personnes sur 1 ont trouvé ce commentaire client utile:
Les opinions exprimées sur cette page sont les avis personnels des clients et ne correspondent pas forcément à celle d'Active Hotels, Active Reservations ou de nos partenaires. (A propos des commentaires clients).
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"Apart from the comments above we had a very pleasant stay." (108575875)
The staff were very friendly and the restaurant lovely and the food was excellent
The only disappointment was the coolness of the hot water in the taps and the coldness of the shower which was unusable because it was so cold both in the early evening and the morning.