Swallow Chaucer Hotel, Canterbury commentaires
63 Ivy Lane, Canterbury, CT1 1TU
Swallow Chaucer Hotel, Canterbury commentaires
Le Chaucer Hotel occupe un édifice qui était à l'origine une résidence géorgienne privée. Il se dresse en face des anciens remparts de Canterbury et à cinq minu... more
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| Information sur l'hôtel | Commentaires clients | Comment réserver & annuler |
7/10 Évaluation globale
| Catégorie | Évaluation moyenne |
|---|---|
| 8/10 | Processus d'enregistrement |
| 7/10 | Votre chambre |
| 7/10 | Bon fonctionnement des équipements |
| 8/10 | Propreté de l'hôtel |
| 7/10 | Personnel |
| 7/10 | Expérience générale |
| 7/10 | Rapport qualité / prix |
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Olivier ( Couples d'âge mûr)
de Moutier , Switzerland;CH le 1 décembre 2005
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Francois pierre ( Autre)
de Paris , France le 18 août 2005
Swallow Chaucer Hotel, Canterbury commentaires"la description était complète - rien de plus à ajouter" (2002519)
excellent petit dejeuner - parking gratuit - proximité vieille ville
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Anonymous ( Groupe de collègues de travail)
le 1 décembre 2009
Very large and spacious room.
Floorboards in our room and above room very noisy, to the point where we were woken up by the guests above walking around!
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Michael ( Couples d'âge mûr)
de Magham down , GB le 1 novembre 2009
Swallow Chaucer Hotel, Canterbury commentaires"We enjoyed our stay and thought it was good value for the money" (108459649)
The stall where excellent. The room was reasonably clean. The linen and towels etc were excellent.
The ventilation system was noisy in the room we stay in. The fan in the bathroom didn't work. The hotel is in need of some TLC.
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David ( Couples Jeunes)
de London , GB le 1 septembre 2009
Swallow Chaucer Hotel, Canterbury commentaires"Not great value for money but generally adequate for a 1 night stay." (108283261)
Good location, parking.
Tired rooms need a lift.
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Anonymous ( Groupe d'amis adultes)
le 30 août 2009
Swallow Chaucer Hotel, Canterbury commentaires"Excellent experience.The hotel did a lot to majke our visit to canterbury enjoyable" (107789443)
Proximity to City Comfort Pleasant demeanour of staff
No lift Evening meal mediocre
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Anonymous ( Couples d'âge mûr)
le 8 juillet 2009
Swallow Chaucer Hotel, Canterbury commentaires"Not good value for money compared with other hotels in Canterbury that we have used recently for overnight stays " (107749813)
Staff were friendly and helpful Bathroom facilities were good
Booked as a double room but the bed was extremely small and caused us discomfort during the night Earl Grey tea was on the breakfast menu but not available. Food was o.k but expensive
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Anonymous ( Couples d'âge mûr)
le 31 mai 2009
Swallow Chaucer Hotel, Canterbury commentaires"Reasonable" (107792858)
Nice Room
creaking Floorboards of upstairs people woke us up twice during the night and again in the morning
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Anonymous ( Couples d'âge mûr)
le 19 mai 2009
squeaky floors
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John ( Voyageur d'affaires individuel)
de Dukinfield , GB le 4 avril 2009
Swallow Chaucer Hotel, Canterbury commentaires"Average" (107422655)
Toilet basin postioninung up against towel rail (which was labelled as hot ! fortunately it was not )
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Torsten ( Famille avec adolescents)
de Leipzig , DE le 28 octobre 2008
central location for a sightseeing in the town
muddy and wettish, with a feculent windowsill in the bath
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Andrew ( Couples d'âge mûr)
de Basingstoke , GB le 21 octobre 2008
Swallow Chaucer Hotel, Canterbury commentaires"Did not feel welcomed or encouraged to come again. " (107249579)
Nice room if a little dark . Comfortable bed . Bathroom large and reasonably clean.Good position central to City.
The young staff in dining room and Reception area were not polite and did not say sorry when I politely pointed out something that went wrong. They more wanted to say it was not their fault. Paper ordered on checking in was not delivered , cutlery dirty , and bacon was plastic and tasteless. One packet of two biscuits in room. Not very generous.
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Anonymous ( Groupe d'amis adultes)
le 8 octobre 2008
Swallow Chaucer Hotel, Canterbury commentaires"Adequate for needs" (107861439)
choice of breakfast and quality of food was good, staff pleasant.
Not necessarily bad but bedding was very basic, hotel would benefit from some refurbishment and modernisation.
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Suki ( Famille avec adolescents)
de Aberystwyth , GB le 1 septembre 2008
Swallow Chaucer Hotel, Canterbury commentaires"Very good. I would definitely recommend." (107192795)
Reasonably priced, pleasent and easy stay. Very convenient for the town, jsut a short walk took you to the centre. No need to use the car at all and easy parking within the hotel.
The room was a bit noisey. I'd rather the staff at breakfast at least acknowledge that there is a three year old talking to them instead lf acting as though they don't exist. Otherwise the staff were very friendly and helpful.
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Paul ( Couples d'âge mûr)
de Loughton , GB le 30 juillet 2008
Swallow Chaucer Hotel, Canterbury commentaires"It was good value and the staff were very friendly." (108045344)
Good room and spacious bathroom. Quiet, although close to centre. No noise from slamming doors in corridors which is a problem we have found at other hotels.
Decoration a bit tired. Carpet on the stairs was well worn. Mattress was a bit bouncy.
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Anonymous ( Couple de même sexe)
le 17 juillet 2008
Swallow Chaucer Hotel, Canterbury commentaires"Whatever would Chaucer have said? Would not care to repeat the gastronomic experience. Some attention should be paid to the standard of hygiene in the kitchen,or litigation might ensue should a frailer guest be more seriously affected." (108052523)
Well appointed.Pleasant ambience.
Breakfast trays with dirty dishes still outside rooms on first floor when we checked in at 2.30 pm. Served deliquescing prawns at dinner with inevitable consequences. Breakfast potatoes cold, hard, barely fried.Lacklustre service.
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Alan ( Couples d'âge mûr)
de Rowlands gill tyne & wear , GB le 16 juillet 2008
Swallow Chaucer Hotel, Canterbury commentaires"First time back in canterbury for a 40 year re-union since graduation in Architecture - very good weekend" (108082191)
Staff Excellent - location of Hotel good
Poor maintenance - floors creaked . Shower did not work - chip out of bath Toilet soap etc not refreshed every day - absence of Tea on tea tray. Telly did not work!
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Jilly ( Couples d'âge mûr)
de Byfleet , GB le 15 juillet 2008
Swallow Chaucer Hotel, Canterbury commentaires"not good value for money - the hotel could be lovely with a complete refurb. Very overpriced for what we had." (108016951)
The hotel has a lot of potential - would be a shame to see it completely run down.
TV reception was poor Window in bathroom was falling apart sheets did not fit the bed Breakfast - ran out of black pudding but no one advised of this or apologised for it fruit juices at breakfast seemed watery no butter available at breakfast - not everyone eats margarine
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Derek ( Couples d'âge mûr)
de Berkhamstead , GB le 8 juillet 2008
Swallow Chaucer Hotel, Canterbury commentaires"We had a very plesant stay" (108087303)
room very good,food was excellent and the staff helpfull.
No bad points as regard to the hotal and staff, the only problem was all the drunks shoutting at 2.00 am
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Anonymous ( Couples d'âge mûr)
le 6 mai 2008
Swallow Chaucer Hotel, Canterbury commentaires"The breakfast staff were very helpful to my wife who is recovering from a broken arm, also the barman was very helpul. A lift would have been useful but obviously not always practical in older buildings. Although near the main road and not far from some of the bars in town noise was not a problem." (97799993)
The executive room was very clean a very good size and, the tv was excellent. The bed was very comfortable.
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Anonymous ( Couples Jeunes)
le 26 mars 2008
Swallow Chaucer Hotel, Canterbury commentaires"Overall, it was an excellent stay: I had only booked the hotel because it was the only one with vacancies over the Easter weekend, but it was very nice. Unlike other hotels I have stayed at, it was wonderfully quiet and I was very impressed." (97731620)
The location was very convenient, and very near the town centre. We got back quite late at night, but the staff very quickly let us in.
The room was quite cold, and the windows had a tendency to fly open in the high wind.
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T a ( Voyageur d'affaires individuel)
de London , GB le 15 avril 2008
Convenient location; easy to find from the train station.
Room was undusted, many layers of grime on the television set. Pulled out the bed to find an electrical outlet and found many used tissues: disgusting. Found it outrageous that for a £50 room there was: only terrestrial television; no availability of DVD players anywhere on the premises according to the receptionist; that breakfast by room sevice would have cost TWENTY POUNDS. Was treated with considerable hostility in the bar when I entered in jeans and a jacket with a backpack on my back to look at the bar menu in preparation for the evening.
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Anonymous ( Couples Jeunes)
le 23 janvier 2008
Swallow Chaucer Hotel, Canterbury commentaires"I would recommend this hotel for the overall service, the rooms are large with the bed, T.V and armchairs all fitting comfortably. There was a good selection of food for breakfast and we were overall very satisfied." (97024062)
The building was very nice and tastefully decorated
Bed needed more support / new mattress
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Anonymous ( Couples Jeunes)
le 5 janvier 2008
Swallow Chaucer Hotel, Canterbury commentaires"For guests staying at the Hotel it is in an ideal place if visiting the area. The coastal resorts and other places of interest are mostly within 30 minutes drive. The breakfast was of an excellent standard and the staff were attentive." (97599177)
Central to Canterbury and all that, that, offers. It was pleasantly quiet considering it was close to the Ring Road
Creaky floor boards (was worrying if you were disturbing other guests when moving about your room), decor very tired in places
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Anonymous ( Voyageur individuel)
le 4 janvier 2008
Central to the city centre Free parking available
The bed was on castors and kept rolling away from the wall. Floorboards exceptionally creaky - another guest in the room above mine was moving about from 6 am and I could hear every footstep Bathroom only had a net curtain at the window - room was in view of the road and I felt as if I could be seen when showering with the light on.
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Anonymous ( Couples d'âge mûr)
le 29 novembre 2007
The accommodation was very close to the Cathedral which was what we wanted as our visit to Canterbury was to an event at the Cathedral. The food was very good, the staff very friendly and efficient. The hotel is very close to the centre of Canterbury and you do not need to use your car.
The central heating worked fine on the ground floor but not in the upstairs corridors or in our bedroom. The heaters provided could not be used in the bathroom and this was a very cold weekend in November! It was cold in the bedroom in the mornings so you had to get out of bed to put the heater on and then wait for it to warm the room.
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Anonymous ( Voyageur d'affaires individuel)
le 23 novembre 2007
Swallow Chaucer Hotel, Canterbury commentaires"It was value for money and food was good" (97582834)
Budget Price
Very small
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Anonymous ( Voyageur individuel)
le 11 novembre 2007
Creaky floorboards that kept me awake half the night
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Anonymous ( Famille avec de jeunes enfants)
le 7 novembre 2007
special attention mentionned in the booking and not followed
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Deborah ( Couples Jeunes)
de Dartford , GB le 31 octobre 2007
Swallow Chaucer Hotel, Canterbury commentaires"We had a really enjoyable stay and would recommend it to others it is just in the right area close to town but not noisy at night. The room and the rest of the hotel was really comfortable and the staff were lovely." (97784757)
It was central the room was lovely and it was warm, clean and a good size including the four poster bed which we didn't know about before.
The booking confirmation hadn't arrived by the time we did ! The breakfast finished too early - 9:30am
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Rory ( Couples d'âge mûr)
de Tonbridge , GB le 27 octobre 2007
Swallow Chaucer Hotel, Canterbury commentaires"We had an executive room, but there wasn't any mini bar or mineral water, also the CD player was defective. This was reported but never resolved. It would be nice to know if there was a function occurring at the time of our stay. Breakfast was good with plenty of choice." (97398529)
It a very charactoristic hotel with plenty of charm, in an ideal location for Canterbury centre.
The floorboards are very creeky so not much sleep, there was a wedding with people having domestic fights most of the night.
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Anonymous ( Autre)
le 29 septembre 2007
the low internet access in my room
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Anonymous ( Couples d'âge mûr)
le 24 juillet 2007
Swallow Chaucer Hotel, Canterbury commentaires"Very pleasant. Would suggest that the staff give more information on arrival; when bar is open;when breakfast is served;and generally more details about the available services, morning call for example." (99518622)
It was pleasant with friendly staff and the hotel had a old world feel about it.
Floors were a bit too sqeaky along the corridors in some places.
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Anonymous ( Couples Jeunes)
le 17 juillet 2007
Swallow Chaucer Hotel, Canterbury commentaires"Nice, but too expensive for what it is" (97771557)
Perfect location, good service
Hotel and room needs some paint and curtain to be cleaned
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Anonymous ( Famille avec adolescents)
le 7 juillet 2007
Swallow Chaucer Hotel, Canterbury commentaires"The room is not worth the room cost." (99283217)
It is near the town centre.
The decoration is rather old. The cover sheets and blankets seemed unclean.
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Richard ( Voyageur d'affaires individuel)
de Bristol , GB le 19 juin 2007
Swallow Chaucer Hotel, Canterbury commentaires"As this was a late booking I arrived with modest expectations .The website does not do the hotel justice . This is a great little hotel and will recommend. It is efficient, friendly, good value and within a minutes walk of the main street of the city. I had a wonderful room, tastefully and individually furnished and with a view of the cathedral!" (99785644)
everything from location, ease of car parking, excellent staff and service and a great rooom
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Anonymous ( Couples d'âge mûr)
le 15 juin 2007
Swallow Chaucer Hotel, Canterbury commentaires"Comfortably old fashioned without being shabby. Made a change from some of the modern hotels I stay in which lack a warm ambience. Staff were very friendly. A little expensive but very convenient for Canterbury city centre." (99702331)
Les opinions exprimées sur cette page sont les avis personnels des clients et ne correspondent pas forcément à celle d'Active Hotels, Active Reservations ou de nos partenaires. (A propos des commentaires clients).
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