Fort D'auvergne Hotel, St. Helier commentaires
Havre Des Pas, St. Helier, JE2 4UQ
Fort D'auvergne Hotel, St. Helier commentaires
L'hôtel Fort d'Auvergne est un établissement de qualité, construit sur un site maritime qui fut un jour gardien de St heller. Bordé des deux cotés par... more
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| Information sur l'hôtel | Commentaires clients | Comment Réserver & Annuler |
8/10 Évaluation globale
| Catégorie | Évaluation moyenne |
|---|---|
| 9/10 | Processus d'enregistrement |
| 8/10 | Votre chambre |
| 7/10 | Bon fonctionnement des équipements |
| 8/10 | Propreté de l'hôtel |
| 7/10 | Personnel |
| 8/10 | Expérience générale |
| 8/10 | Rapport qualité / prix |
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Simon ( Couples Jeunes)
de Coventry , GB le 14 mai 2008
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Mark ( Couples d'âge mûr)
de Bromham , GB le 2 octobre 2007
Fort D'auvergne Hotel, St. Helier commentaires"The decoration was very dated, I doubt that it had seen a coat of paint in 20 years, the bathroom was very out-moded. There were no hairdryer or ironing board in the room, which in this day and age is very unusual. The staff were all very helpful and efficient and could not be faulted. They work well with what they have." (97830138)
The accommodation was adequate
Cramped and dingy.
1 personnes sur 1 ont trouvé ce commentaire client utile:
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Diane ( Couples d'âge mûr)
de Bridgnorth , GB le 1 juin 2007
good location overlooking the beach but just a few minutes walk into town, friendly staff, excellent breakfast
unable to get a table for dinner although hotel was not full
1 personnes sur 1 ont trouvé ce commentaire client utile:
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Pierre ( Couples Jeunes)
de Le gouray , FR le 26 avril 2008
Fort D'auvergne Hotel, St. Helier commentaires"Relativement satisfait en général mis à part le système de réservation et de paiement par carte ou on ne sait pas réellement ce que l'on a payé ou pas...." (97558179)
La piscine agréable et le personnel.
Le prix et la prise en charge au petit déjeuner (système self service).
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Christine ( Autre)
de Urville-nacqueville , FR le 11 mai 2007
Fort D'auvergne Hotel, St. Helier commentaires"Magnifique vue sur la mer, un hotel calme, moyenne d'" (99677769)
Accueil tr
Salle d'eau un peu vieillotte
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Anonymous ( Couples Jeunes)
le 25 avril 2007
Pas de soucis de r
Rapport qualit
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Anonymous ( Famille avec adolescents)
le 7 novembre 2006
la situation de l'hotel
accueil uniquement en anglais aucun personnel ne parlait francais, pas de parking gratuit et proche de l'hotel
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Barry a.j. ( Couples d'âge mûr)
de Flatts , Bermuda le 6 juillet 2005
Fort D'auvergne Hotel, St. Helier commentaires"the beach view overlooks noisy walkway with shelter attracting youths . Satisfactory after changing room overlooking seascape." (2227852)
Tranqulite, excellent petit dejeuner, hygiene et parking gratuit et lit de qualite.
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Anonymous ( Couples d'âge mûr)
le 29 juillet 2008
Fort D'auvergne Hotel, St. Helier commentaires"Pleasant and relaxed" (108040679)
Breakfast
Dinner
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Anonymous ( Couples d'âge mûr)
le 4 mai 2007
Fort D'auvergne Hotel, St. Helier commentaires"very good" (99577016)
sea front site swimming pool staff arrange a large bed with 2 small beds good restaurants arround
a little bit expensive for the global services provide and hotel situation in this season
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Anonymous ( Couples d'âge mûr)
le 1 mai 2007
Fort D'auvergne Hotel, St. Helier commentaires"At the price, which is reasonable, I would look elsewhere" (99645497)
The swimming pool
Size of room, poor staff service at breakfast
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Michael ( Couples d'âge mûr)
de Doncaster , United Kingdom;GB le 30 octobre 2006
clean tidy and plenty of room
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Derek ( Autre)
de Swindon , United Kingdom;GB le 23 octobre 2006
Fort D'auvergne Hotel, St. Helier commentaires"From start to finish a very enjoyable stay. All the staff made us feel most welcome, we would like to thank them all." (3305179456)
Good decorative order throughout. Room clean & tidy. Excellent seaview. Staff friendly & relaxed.
Leaving.
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Anonymous ( Famille avec adolescents)
le 30 août 2006
Fort D'auvergne Hotel, St. Helier commentaires"We were surprised that the Hotel did not have specific rooms for smoking guests. As non-smokers, we were disappointed that the general lounge area, where the kids could watch TV, also appeared to be a designated smoking area." (3304365014)
Location was convenient for walking into St. Helier, and close to other amenities etc. Hotel also had indoor swimming pool which was great.Staff were friendly and helpful.
The Hotel did not differentiate between smoking and non-smoking rooms, and our room had a constant smell of cigarettes!!!! Also, some of the furniture needed replacing as it was worn and looked drab.
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Ann ( Couples d'âge mûr)
de Bristol , United Kingdom;GB le 2 août 2006
Fort D'auvergne Hotel, St. Helier commentaires"maybe more information on visiting nearby places of interest, or how near to town centre etc.," (3304370391)
the position of hotel was excellent, the food very good, the hotel staff very friendly
nothing
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Philip ( Couples d'âge mûr)
de Chesterfield , United Kingdom;GB le 28 juin 2006
Fort D'auvergne Hotel, St. Helier commentaires"This is the second time that we have stayed at your Hotel. We first visited on a package with Wallace Arnold. We decided to visit Jersey this year and did not look for any other accomodation and chose your Hotel as we were very satisfied when we last stayed in Jersey. We found that your staff were very helpful and friendly, the food was excellent and we had a enjoyable holiday. Thank you very much. Philip and Sheila Bray. Chesterfield, Derbyshire. We would certainly visit you again" (3304077533)
We found the hotel to very clean and tidy.
Nothing.
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Anonymous ( Voyageur individuel)
le 9 juin 2006
Fort D'auvergne Hotel, St. Helier commentaires"I very much enjoyed my stay at the Fort d'Auvergne Hotel in St. Helier. The staff were all very welcoming and accommodating. They assisted me with tour bookings and transportation needs and were always very pleasant. The setting of the hotel on the Havre de Pas waterfront is wonderful and access to the main part of town, with shops and restaurants, was suitable as well - about a 15 minute walk. I would definitely consider staying at this property again if visiting Jersey again in the future." (3304686246)
The location of the property and the ocean view from my room. Also the staff were extremely helpful and friendly. The breakfast service was quite good as well - a generous buffet.
The room was somewhat dated in decor and the shower was quite small but otherwise the room was fine.
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Anonymous ( Groupe d'amis adultes)
le 7 mai 2006
Fort D'auvergne Hotel, St. Helier commentaires"Very good. We would go again" (3304503058)
comfortable / Sea view / windows that open
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Mandy ( Voyageur individuel)
de Brighton , United Kingdom;GB le 6 mai 2006
Fort D'auvergne Hotel, St. Helier commentaires"I really liked the hotel, very much and was happy with the standards of the hotel. It was clean and tidy. I found the staff to be excellent. Especially the breakfast waiters and the reception staff. The food was very nice and the manner in which I was treated was impecable. As a lone traveller visiting friends on the Island, I was never made to feel vunerable or arkward. Unfortunately the room, despite it's wonderful view, and cleanliness, tarnished all of the above positive aspects. I slept very badly due to squeeky floorboards and bed and could not relax fully, which was the intention of my holiday." (3304262713)
Thr hotel was clean and well run and I found the staff to be extremely kind and helpful.
Unfortunately the beds were creaky and the floors also. I could not relax due to always being disturbed by the other guests moving around above me and from both next door rooms. I was woken every morning at 7am and many times throughout the night!
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Anonymous ( Couples d'âge mûr)
le 6 mai 2006
Fort D'auvergne Hotel, St. Helier commentaires"very nice WE to participate in the JMGOC Spring Rally 2006" (3304274437)
1- we can go easily in the city center by foot (only 15/20 min) 2- the room & the restaurant are face to the sea
to pass near the kitchen to joint our room
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P ( Couple de même sexe)
de Durham , United Kingdom;GB le 23 avril 2006
Fort D'auvergne Hotel, St. Helier commentaires"Our stay at the fort d'Auveregne Hotel in Jersey was very enjoyable. The views from our hotel bedroom were spectacular. The hotel bedroom was a little small but the sea views from the room made up for that. The bathroom in the room was very clean and fresh. We had asked for a room with a shower rather than a bath and the shower room was excellent. The television was placed too high up on the wall to view it comfortably. The food in the hotel was excellent with a choice of continental or full english breakfast. The staff in the dining room couldn't do enough for you, coming back at regular periods to ask if you wanted more tea, coffee or toast. We were on bed and breakfast only, but the first night we arrived we did have our evening meal in the restaurant, this was excellent value for money with 5 courses for " (3304201216)
the views were spectacular from the bedrooom, the accommodation was very comfortable and the en suite bathroom was very clean and fresh
the hotel bedroom was a little small and the television was too high up on the wall to view it comfortably.
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Chris ( Couples d'âge mûr)
de Dun laoghaire , Ireland;IE le 15 octobre 2005
Fort D'auvergne Hotel, St. Helier commentaires"The web site showed a room with a balcony, we were under the impression that we ordered what we saw having paid the only supplement shown for a sea view. The bar area was too hot with radiators that could not be turned down.Insufficient seating, with the music area badly placed. Bar and bar service good." (2669472)
The View.
The rooms are too small, and below the standard expected in 2005. Old bed and bed coverings, no shower mixer, old fashioned decor.
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Derek ( Couples d'âge mûr)
de Winchester , United Kingdom le 7 octobre 2005
Fort D'auvergne Hotel, St. Helier commentaires"I would like it to have been made much clearer on the website that a room with a sea view does not necessarily mean it has a balcony. Our room looked straight up the Havre des Pas, a sea view yes, but not quite what we had anticipated. The Fort d'Auvergne was very good value for money, comfortable and well placed for accessing and exiting St Helier. The staff were curteous and helpful at all times. The meals were very good." (2237728)
Position of the Hotel and efficiency of the staff. Friendly atmosphere.
Duvets instead of sheet and blanket. Room was a little chilly first thing in the morning.
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Anonymous ( Voyageur individuel)
le 30 août 2005
The location, cleanliness
The evening meals were dissapointing. Thought the menu a little old fashioned and the dining room lacking in atmosphere
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Suzanne ( Groupe d'amis adultes)
de Anlaby , United Kingdom le 10 août 2005
Fort D'auvergne Hotel, St. Helier commentaires"there were 4 of us and we had never been to jersey before and thanks to the great friendly staff if we were to come back we would consider staying at the same hotel. it is ideally located and great facilties." (2143253)
we ha a sea view which was wonderful.
more special offers then we could afford to come and stay more often
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Lauren ( Groupe d'amis adultes)
de Hull , United Kingdom le 9 août 2005
the over hall location of the hotel and the friendly resturant staff
at this time we were completly satisfied with everything
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John ( Couples d'âge mûr)
de Leeds , United Kingdom le 9 août 2005
Fort D'auvergne Hotel, St. Helier commentaires"Would have booked half board if I'd known how good the meals were going to be. Have rarely had such good service from staff. These were quick and attentive and altogether helpful in reception, restaurant and room cleaning alike. The room, furnishings and bathroom were satisfactory - not brilliant but quite OK. We had the beach view. The sea view rooms would have been better, quieter and nearer the lift. A good hotel in a pleasant location." (2153497)
Very good breakfasts. Excellent dinners, with good, varied, changing menu, at reasonable cost. Excellent service from well-trained, attentive staff.
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Etienne ( Couples d'âge mûr)
de Hemiksem , Belgium;BE le 9 août 2005
Fort D'auvergne Hotel, St. Helier commentaires"Wonderfull hotel. Very good price/quality rate. But rather book a room with seaside/beach view." (2310060)
We had a room with sea view + terras with chairs. Wonderfull. We booked bed and breakfast. One evening, we did take dinner. Price/quality e-rate was exellent.
We did try to book a 2nd time for dinner. We did try this around 3pm. The reception said that the restaurant was full. I had the impression that it was not really full, but that we were rather too late to book a table. They should have mentionned this as a reason.
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Sue ( Couples d'âge mûr)
de Cheltenham , United Kingdom;GB le 13 juillet 2005
The staff were very friendly and helpful
There was a lot of noise from the adjoining rooms toilet flushing and snoring and tv's. The shower wasn't very good. would prefer duvets on the beds and they could have been bigger
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Peter ( Groupe d'amis adultes)
de Leeds , United Kingdom;GB le 12 juillet 2005
Fort D'auvergne Hotel, St. Helier commentaires"Nice hotel,good position,attentive staff if we went again would probably eat out more." (1975834)
Sea-front position,but only 10 minutes to town centre ,friendly staff,good breakfasts.
Friday & Saturday evening meals good but Sunday(no chef)not so good,no on-site parking so have to hunt for a parking spot.Mini heat wave meant that bedrooms were like saunas(no air-con).
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Michael ( Voyageur d'affaires individuel)
de Thatcham , United Kingdom;GB le 11 juin 2005
Fort D'auvergne Hotel, St. Helier commentaires"Fine, no soap/shampoo though!!!" (2320484)
Near the sea!
Soap/shampoo facitities
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Anonymous ( Couples d'âge mûr)
le 10 juin 2005
Fort D'auvergne Hotel, St. Helier commentaires"Lack of car parking a big negative point." (2110993)
My wife enjoys a bath at the end of the day!
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Gillian ( Couples d'âge mûr)
de Tadley , United Kingdom le 8 juin 2005
Fort D'auvergne Hotel, St. Helier commentaires"Situated a little way out of St Helier, but only a 10 minute walk. No parking at the hotel, therefore you had to park in a public car park, this was only a 5 minute walk so not too much of a problem. A couple of bistros in short walking distance, Roseville Bistro to be recommended." (1844393)
Seaviews, quiet, good breakfast
Dinner was served only up to 8 o'clock which was a too early
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Anonymous ( Couples d'âge mûr)
le 8 juin 2005
location, easy walk to city centre
The blinking light during the night on the seaside promenade. Most distrubing, could use heavier curtains
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Anonymous ( Couples d'âge mûr)
le 7 juin 2005
Fort D'auvergne Hotel, St. Helier commentaires"I Would have liked to have known the room we were allocated was noisy,Traffic,music etc.Also we were told we would receive full English B/fast on day of departure as it was very early?We got Tea & Toast" (2323968)
Nice large room
Staff should be a little more efficient
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Gillian ( Autre)
de Rugby , United Kingdom le 7 juin 2005
Fort D'auvergne Hotel, St. Helier commentaires"I was rather disappointed to find another guest sitting on the sun terrace right outside my door, although he did move away. The walk into town was not particularly pleasant, and I later discovered that the bus I wanted to take me to Samares Manor stopped outside the Hotel so I could have just crossed the road and got on the bus! As my stay was for only three nights, I did not have long enough to see as much of the island as I would have liked, so I think I will probably come back to Jersey again. The weather was excellent, despite all the predictions of rain. A very enjoyable break!!" (2328775)
Hotel very clean, good food, friendly and helpful staff.
A better shelf in the bathroom would be useful!!
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Martin ( Couples d'âge mûr)
de Lewes , United Kingdom le 5 juin 2005
Fort D'auvergne Hotel, St. Helier commentaires"On the whole we liked the hotel. It was pleasant & friendly & just what we needed. There wasn't anything that we needed to know that hadn't been covered. There wasn't a hairdrier in the room. But I was lent one from reception." (1773359)
Really liked the position & having a sea view
Patterned carpet really old fashioned looking. Would have liked larger selection of prepared fruit & yoghourt for breakfast Walls and floors allowed sound to travel easily.
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Marek ( Couples d'âge mûr)
de Northampton , GB le 23 avril 2008
lovely position on sea front
could have been offered a sea view! hotel was very quiet the room we had was fine,
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Anonymous ( Couples d'âge mûr)
le 1 juin 2005
the sea view
flexibility of staff..., the terrace could not be used really (for lunch, breakfast etc. this is a pity. missing parking lots are a real disadvantage of your hotel
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Carys ( Couples Jeunes)
de Frodsham , United Kingdom le 30 mai 2005
Fort D'auvergne Hotel, St. Helier commentaires"we booked as B&B but had an evening meal on 3 nights but we were never given a decent table near the front of hotel (sea view) we were given different tables every time (not good ones) stuck by the back" (1883488)
The hotel is in a fabulous position on the sea front
The decor in the bedroom was very old fashioned and needed updating.
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Craig ( Voyageur individuel)
de Santa fe , United States;US le 15 mai 2005
Fort D'auvergne Hotel, St. Helier commentaires"A pleasant, simple hotel, a bit far from the town center for sedentary people but an ideal location for a determined walker -- and on a bus route. The seaside location was refreshing, the housekeeping conscientious, the breakfasts ample, and the staff all polite and welcoming. Overall a positive experience." (2180861)
Room overlooking bay, comfortable bed, pleasant staff.
Shower did not maintain consistent temperature or water flow.
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Don ( Couples d'âge mûr)
de Doncaster , United Kingdom;GB le 11 mai 2005
Fort D'auvergne Hotel, St. Helier commentaires"The hotel itself was very pleasant (albeit a little warm with the heating on) and the staff were excellent. We were made to feel as though we were regular customers being welcomed back. The breakfasts were good, the evening meal very well presented, of excellent quality and value for money. The hotel was very well placed for a ten minute walk into St Helier, but away from the hustle and bustle. Several restaurants and bars in the vicinity for a change of culinary tastes. I wished I had booked a sea view but hadn't realised that it wouldn't be. Had I realised, I would have paid extra for one, which would have made the weekend more enjoyable. As it was, the inside room we had was adequate, and very roomy. There is a drinks patio overlooking the sea, but this could be made more inviting. Access is through a single fire door from the restaurant and doesn't really invite the customers to use it (which is a shame because we used nearby seafront bars instead!)" (1969564)
Staff efficient, friendly, very nice welcome on reception, and similar welcomes at every meal.
Room overlooked inner courtyard,generators switching on and off during night.
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Anonymous ( Couples d'âge mûr)
le 7 mai 2005
Fort D'auvergne Hotel, St. Helier commentaires"NO CAR PARK FACILITIES AT HOTEL. NEAREST CAR PARK 5 MINUTE WALK" (2150633)
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Rod ( Couples d'âge mûr)
de Dawlish , United Kingdom le 5 mai 2005
Fort D'auvergne Hotel, St. Helier commentaires"excellent staff" (2200333)
view
small room
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Rowland ( Couples d'âge mûr)
de London , United Kingdom le 15 avril 2005
Fort D'auvergne Hotel, St. Helier commentaires"Very satisfied. Had a great time." (1689360)
I have no complaint about the accomodation or facilities. Breakfast particularly good and staff very friendly
The car parking aspect is poor. I was not immediately aware of the St Helier parking problem and I think guests with cars need to be given more timely advice on the pay ticket system and where to park .
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Anonymous ( Couples d'âge mûr)
le 3 novembre 2004
Fort D'auvergne Hotel, St. Helier commentaires"Nice break and good service good value for money" (1620088)
Quite (end of season), position on the waterfront, good walks from the hotel along the sea edge easy to walk into town. Clean and well kept.
The windows did not close very good, so because of high winds it was very noisy but asked to swop rooms, which the hotel did promptly, but unfortunately the window in the new room did not shut properly. I believe that the hotel is being refurbished so hopefully the windows may be fixed or changed.
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Anonymous ( Voyageur d'affaires individuel)
le 2 octobre 2004
Fort D'auvergne Hotel, St. Helier commentaires"Was quite a long walk into town centre. Otherwise very good standard of hotel which offered good value for money" (1483854)
Les opinions exprimées sur cette page sont les avis personnels des clients et ne correspondent pas forcément à celle d'Active Hotels, Active Reservations ou de nos partenaires. (A propos des commentaires clients).
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"i think the stay was pleasant enough and the staff helpful; but the room, especially the bathroom was shower only, a little cramped, the TV small and only 4 channels; the view was great and changed regularly with the tide! the bar service was a bit pedestrian but overall it was not a bad place to stay; if i went back I would consider it but then again might try somewhere else." (97249622)
Seaside/view location, good breakfasts
Bathroom and Bar!
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