The Kings Arms and Royal Hotel, Godalming commentaires
22 - 26 High Street, Godalming,Surrey, GU7 1EB
The Kings Arms and Royal Hotel, Godalming commentaires
Construit au XVIIème siècle, cet hôtel dispose d'un bar-restaurant décoré dans le style des années 1920 et de 20 chambres de caractère. Il y a toujours... more
£
Chambres à partir de 59 £
par nuit
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| Information sur l'hôtel | Commentaires clients | Comment réserver & annuler |
7/10 Évaluation globale
| Catégorie | Évaluation moyenne |
|---|---|
| 7/10 | Processus d'enregistrement |
| 7/10 | Votre chambre |
| 7/10 | Bon fonctionnement des équipements |
| 8/10 | Propreté de l'hôtel |
| 7/10 | Personnel |
| 7/10 | Expérience générale |
| 7/10 | Rapport qualité / prix |
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Anonymous ( Couples d'âge mûr)
le 17 novembre 2009
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Anonymous ( Voyageur d'affaires individuel)
le 1 octobre 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Very pleasant" (108911053)
The staff were very responsive to a female lone customer.
None although if it had been during the week, I suspect parking would have been difficult.
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Anonymous ( Couples d'âge mûr)
le 31 août 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Very satisfied." (108350956)
Clean, comfortable and efficient, with a good breakfast.
No bad points. The pressure on parking might have made for difficulty during the week, but in the event we had no problems. In any case, the information when we booked made it clear that parking was limited.
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Anonymous ( Voyageur d'affaires individuel)
le 9 août 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Well placed for the town and railway station. " (108923491)
Very pleasant and helpful staff.
Basic tv channels were not working such as ITV, Channel, Sky news. There were noise problems from the outside road - road sweepers at 6am each morning seemed to take a long time to pass.
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Anonymous ( Voyageur individuel)
le 1 août 2009
The Kings Arms and Royal Hotel, Godalming commentaires" I liked the hotel, I just found the above alittle frustrating as it did not suit the purpose of my visit which was to try the London commute from Godalming - and a few details - food serving timings/loo cystern spoilt my stay." (108419491)
Nice Hotel good location
Breakfast started at 7:30 am so no breakfast was available when I left at 6:30 - 7:00, No food available on a Sunday evening, room loo had a cystern fault so was in continuous refill mode for most of the evening, no full time staff manned check in or check out making the experience abit impersonal.
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Anonymous ( Couples d'âge mûr)
le 26 juillet 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Very good hotel, especially for an overnight stay in a good central location close to the shops." (107414605)
Well appointed room. Excellent shower facilities. Good food - dinner and breakfast. Warm and friendly welcome.
Some restrictions on parking due to building work to rear of hotel.
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Anonymous ( Groupe d'amis adultes)
le 7 juillet 2009
The Kings Arms and Royal Hotel, Godalming commentaires"would come and stay again " (107131927)
Clean room, very good breakfast/pleasant staff
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Stuart ( Couples Jeunes)
de London , GB le 29 juin 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Good" (107629650)
Staff very friendly. Very Clean, room was nice
Too Noisy at night, particularly the Friday night.
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John ( Couples d'âge mûr)
de Bexleyheath , GB le 27 juin 2009
The Kings Arms and Royal Hotel, Godalming commentaires"deightful." (107431179)
outstanding in every respect, Clean, well appointed and excellent service
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Anonymous ( Groupe d'amis adultes)
le 26 juin 2009
staff very helpful
Room was well appointed but small
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Anonymous ( Couples Jeunes)
le 24 juin 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Very pleasant." (107656051)
The room.
The public bar downstairs.
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Anonymous ( Voyageur d'affaires individuel)
le 22 juin 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Very comfortable." (107761879)
Easy to find, parking facilities, clean, comfortable, tea making facilities, good food. Reasonable price.
Very hot.
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Mike ( Voyageur individuel)
de North ferriby , GB le 11 juin 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Ok for one night, but would not want to stay longer than that." (107372676)
Convenient location, good breakfast, helpful staff.
Very limited parking, TV in room did not work, hotel generally in need of refurbishment.
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Michael ( Voyageur individuel)
de Birmingham , GB le 28 mai 2009
The Kings Arms and Royal Hotel, Godalming commentaires"I wish that I could have stayed longer" (107520426)
A very good atmosphere and a welcoming feeling when you enter the hotel. Staff were so polite and helpful and nothing was too much for any of the staff I had contact with whilst staying there. Rooms were bright and tidy as well as very clean. I would recomend this hotel to anyone wishing to stay one night or longer as this has to be one of the best hotels I have had the pleasure of staying in. Well done all those members of staff for making my stay such a memroble one
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Anonymous ( Couples Jeunes)
le 7 avril 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Pretty decent but perhaps a bit over priced." (107325543)
It was a decent inn with friendly staff and a decent breakfast. Central for the town.
A little noisy as local night spots are nearby.
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Tony ( Voyageur individuel)
de Stevenage , GB le 7 avril 2009
Friendly helpful staff. accomodation is a good standard. food was good
No bath, just a shower in bedroom. Would bwe good to have some bottled water in the room
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Alan ( Autre)
de Brighton , GB le 4 avril 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Fine" (107880630)
Reasonable hotel pretty much as expected.
No record of the reservation. Fortunately we were able to get hold of the booking reference and pin and that was eventually accepted. No point in offering online booking process if the hotel does not record the information!!
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David ( Voyageur individuel)
de Puslinch, ontario , CA le 26 mars 2009
The Kings Arms and Royal Hotel, Godalming commentaires"The hotel was very difficult to find - a complex series of one-way streets which are far from intuitive. I arrived and left hungry and a little frustrated. I would not wish to repeat the experience." (107457447)
On my late arrival, Manager and Receptionist were warm, helpful and friendly. Room was clean, quiet and comfortable.
Room lacked amenities - drinking water, local information and maps, information on hotel services (e.g. breakfast - included in the price - was only available for 1 hour and although this was posted as a notice somewhere, it was not made obvious to me). I was offered no meal on arrival either, just an expensive drink. Also there was no payment receipt available - it was 'all taken care of'.
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Judy ( Groupe d'amis adultes)
de Hudson oaks , US le 21 mars 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Very Good." (107849465)
Excellent Service. Breakfast in particular seemed very personal which was good.
Some noise at night from bar next door.
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Anonymous ( Couples d'âge mûr)
le 23 février 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Not enough choice in the food and quite expensive. Overall the lady in charge was very welcoming and could not do enough for you" (107571810)
The lady of the house was very nice and accomodating the man needs lessons in people skills - the room was modern and clean and so was the hotel
No one to greet guests - the bar was busy and the barlad tended to customers before seeing to guests who had travelled a fair distance. The food choice was limited
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Anonymous ( Voyageur individuel)
le 22 février 2009
The Kings Arms and Royal Hotel, Godalming commentaires"overall satisfactory" (107489373)
excellent "old world" ambience with modern bedroom facilities.lady in charge very friendly.very tastefully upgraded without compromising the obvious history attached to the hotel.
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Anonymous ( Couples d'âge mûr)
le 18 février 2009
The Kings Arms and Royal Hotel, Godalming commentaires"Okay, but not best we've stayed in, not as expected for price." (107403265)
Great room, nice view, good location
Very noisy late at night, up to 2am, hotel next door to night club. Breakfast room was cramped, service slow and many items, like milk jug on each table, not available, cutlery not clean. TV in room very poor reception. Overall hotel needs a maintenance person, many light bulbs blown.
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Anonymous ( Voyageur d'affaires individuel)
le 15 décembre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Overpriced and would never recommend this hotel to anyone!" (107704827)
Hot water and good central heating
Mascara on towels, no bulb in side tables, no TV reception, bathroom ceiling came in, had no breakfast second morning because it took 25 mins for beans on toast.
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Gillian ( Couples d'âge mûr)
de Ipswich , GB le 25 novembre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Overall a nice hotel and we wish the new owners evrery sucess for the future. I am sure when they have found their feet the hotel will be outstanding " (107131154)
The staff were very helpful especially as the owners had only taken over the Hotel 5 days earlier and were still finding their feet.Very quick to find another room for us when the heating was not found to be working in the original room.Food that was served was well prepared and good portions. Great Breakfast.Hotel well placed in the High street and good parking.
Fire alarm went off but Disco still kept playing and member of staff dd not know where the evacuation point was or indeed if the hotel was to be evacuated. Menu very basic would have liked to have seen more variety.
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Anonymous ( Couple de même sexe)
le 17 novembre 2008
breakfast was very poor, offers of the menu were not available (for diner and breakfaast) diner was served in the bar
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Trevor ( Voyageur d'affaires individuel)
de Worcestershire , GB le 14 novembre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Certainly was not value for money" (107499387)
Bedroom was well fitted out and comfortable
Evening food was well below standards that you would expect anyware. Breakfast had a poor choice of cereals. Restaurant was dusty on chairs and fittings. On checking out there was know one on reception.
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Jean ( Groupe de collègues de travail)
de Orpington , GB le 4 novembre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"The most unpleasant stay in a hotel for many years - and one of the most expensive. Nothing at all like the brochure online. Massively disappointing." (97773460)
Convenient to venue. Lovely town.
So many - tiny room with two beds, surly, disinterested staff - seemed to be staffed by school leavers, no adults at all - except for the chef who couldn't be bothered to get off his backside to cook two vegetarian breakfasts -although I had checked that these were on offer and available two days before. Rest of breakfast tasted as if it had been cooked hours previously - dried up and horrible. When we got back to the hotel after midnight there was a loud disco with some very drunk people - we hadn't been warned that this would be so. We'd just been to a gig, we have no problem with loud music, but this was horrid. Rooms were underheated - very chilly, we could have done with another duvet each.
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Anonymous ( Couples d'âge mûr)
le 28 octobre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"As this weekend was booked to celebrate my father's 80th birthday we were very disappointed with the service and food. I also ordered a birthday cake which did not appear and no mention was made. I think the place lacked management direction!" (107389861)
Staff extremely friendly, helpful and polite and couldn't do enough for us.
Dinner/Breakfast service extremely slow. The food was not good at all. Four of our party (of 11 people) had the 'special' soup and I think the chef forgot to put any flavouring in as it was absolutely tasteless (and we were still charged for it). Main course was adequate but many meals were cold! The manager offered us some chocolate with our coffees but nothing turned up and we had to ask, only to be told they had none! At breakfast we asked for butter and for a party of 11 they bought 4 small pieces and when we asked for more we got another four!!!!Overall food dreadful but staff great!!
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Anonymous ( Couples Jeunes)
le 22 octobre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Great location in centre of town with easy parking" (107546340)
staff very helpful and friendly room good size + large bathroom
Directions to hotel incorrect so some difficulty finding hotel Breakfast rather basic
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Anonymous ( Groupe d'amis adultes)
le 13 octobre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Die Organisation des Fr" (107316024)
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Linda ( Couples d'âge mûr)
de Bristol , GB le 23 septembre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"We await an explanation of what happened and would be reluctant to book via active ever again." (99297703)
The Hotel denied any knowledge of the booking even though we showed them the Confirmed Booking email from active!! So at 7.30pm we had to find alternative accommodation and ended up in a B&B several miles away - NOT A GOOD EXPERIENCE!
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Anonymous ( Voyageur d'affaires individuel)
le 11 septembre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Very good - only one night, but enjoyable. Refurbishment of rooms done very well." (107288901)
Very late arrival, bar closed, but staff were excellent and provided room service
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Julia ( Groupe de collègues de travail)
de Isle of wight , GB le 6 septembre 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Disappointed due to the above, not that breakfast had not been served at time stated but that we had been lied to an apology would have gone a long way. It was a 40th Birthday celebration and this was a bad start to my birthday." (107219590)
room was very comfortable and spacious
On room info breakfast was due to be served at 0715 on the Saturday am, we waited in reception area til 0800 no one came breakfast room locked. On later speaking to gent whom I assume was manager he stated I was mistaken and that he himself was about from 0700. When another guest in our party questioned this he then stated that breakfast at weekends was served from 0800. We went to our room and took down the info stating Mon - Sat 0715 and Sundays 0800. He stated this was misprint. He did offer us a free 1 pint and 1 half pint of lager however as there were four adults in party we feel this does not reflect the cost of breakfast which we had to purchase elsewhere at £5.95 per head. Unfortunately we were unable to wait past 0800 as had transport booked.
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Anonymous ( Famille avec adolescents)
le 21 juillet 2008
The Kings Arms and Royal Hotel, Godalming commentaires"overall, out of a total of 10 , value for money paid etc...i would rate an 8." (97978747)
everything was great. staff went out of their way to be helpful. room was nicely appointed and obviously had been recently retrofitted in the ensuite bath. we will come again when in the uk
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Anonymous ( Famille avec de jeunes enfants)
le 8 juillet 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Satisfactory. Nice pub." (108039021)
Room and hotel was clean. Staff were helpful.
Odd layout of the room with the beds at opposing corners with acute angle views of the flat screen TV on the opposite wall. Said TV had an unfathomable on/off switch (staff assisted however). Cleaner on the second day did not replace all of the bathroom items.
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Anonymous ( Voyageur d'affaires individuel)
le 23 juin 2008
The Kings Arms and Royal Hotel, Godalming commentaires"Would definitely go back." (99036451)
Spacious clean room. Friendly staff. Good food.
Les opinions exprimées sur cette page sont les avis personnels des clients et ne correspondent pas forcément à celle d'Active Hotels, Active Reservations ou de nos partenaires. (A propos des commentaires clients).
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