| Processo de check-in | 3.8 / 5 |
|---|---|
| Ordem de funcionamento das comodidades / equipamentos | 3.7 / 5 |
| Resumo da relação qualidade / preço | 3.3 / 5 |
| Desempenho dos funcionários | 3.7 / 5 |
| O seu quarto | 3.4 / 5 |
| Experiência geral | 3.6 / 5 |
| Ordem e limpeza do hotel | 3.8 / 5 |
| Classificação dos clientes | 3.6 / 5 |
The room itself was clean and well equiped.
The room was very small and to get to it you had to walk through corridors that smelt very musty.I would not have like to have spent qnother night here.
Resumo: We travelled from manchester to see james blunt in concert a leeds castle.when we returned from the concert it was about 10 .15 and the bar area was packed-there were no seats left and people were not allowed to sit anywhere else.After waiting at the bar to be served for 45 minutes my husband and i got rather fed up as we were tired and hungry.we decided to go to our room and order room service and then we realised that the ONLY person serving on the bar was the person answering calls for room service.we cannot understand that when there IS a large event going on at leeds there was no provision made for the people staying at the hotel.We did bring this problem to the attention of reception along with other guests but were told there were no more staff available to use on the bar.... (3304326164)
Overall very good stay, very warm welcome.
May need to address breakfast queues, re: cooked breakfast at peak times. Invest in another toaster that toasts the bread first time round!!Would reduce the queue somewhat.
Resumo: Staff very helpful, room very clean and warm and wouldn't hesitate to book again whilst visiting Kent (my husband is Kentish), felt it was good value for money too. (108766757)
Clean, Comfortable Rooms.
Bar quite pricy
(108899188)
Resumo: Poor access for the infirm and disabled, the wheel chair lift was not working, in general the staff were brilliant (108887794)
I book the hotel from our home country of New Zealand and it was fantastic!
I have recommended it to my friends who intend on traveling overseas and my family in the uk.
no really...we loved it.
Resumo: Excellent! (108243607)
Hotel staff were very efficient.
Resumo: Enjoyable (108926708)
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