Best Western Imperial Hotel am Palmengarten
Sophienstraße 40, Bockenheim, 60487 Frankfurt/Main (Show map)This 4-star hotel is located in Frankfurt’s Bockenheim district, a 15-minute walk from the Frankfurt Trade Fair.
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Hotel description
This 4-star hotel is located in Frankfurt’s Bockenheim district, a 15-minute walk from the Frankfurt Trade Fair. It offers a 24-hour reception, free Wi-Fi and a free sauna and gym.
The air conditioned and soundproofed rooms at the Best Western Imperial Hotel am Palmengarten feature classic-style décor. All rooms include cable TV, tea/coffee facilities and a private bathroom.
A breakfast buffet is available daily from 06:30 to 10:00 in the Best Western Frankfurt. La Provence restaurant serves French and international dishes each evening.
The Best Western Imperial is a 4-minute walk from the Palmengarten Park and the Bockenheimer Warte Underground Station. This is 1 stop from the Frankfurter Messe (Trade Fair) and 2 stops from Frankfurt Central Station.
The Imperial Hotel am Palmengarten has a parking garage. Guests enjoy easy access to the A5 and A648 motorways. Frankfurt Airport is a 15-minute drive away.
Hotel Facilities
General
24-Hour Front Desk, Newspapers, Terrace, Non-Smoking Rooms, Elevator, Safety Deposit Box, Soundproofed Rooms, Heating, Allergy-Free Room Available, Air Conditioning.
Activities
Sauna, Fitness Centre, Solarium, Turkish/Steam Bath.
Services
Laundry, Dry Cleaning, Ironing Service, Tour Desk, Fax/Photocopying.
Internet
Free! Wi-fi is available in the entire hotel and is free of charge.
Guest Parking
Private parking is possible on site (reservation is not possible) and costs EUR 8 per day.
Free! Free public parking is possible at a location nearby (reservation is not possible).
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary by room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for cots.
All older children or adults are charged EUR 27 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are allowed. Charges may be applicable.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
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privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
7.9/10 Overall rating
| 8.2/10 | Clean |
| 7.7/10 | Comfort |
| 8/10 | Location |
| 7.3/10 | Services |
| 7.9/10 | Staff |
| 8.2/10 | Value for money |
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8.8/10 Steven Solo traveller
Brussels, Belgium
November 14, 2011 -
10/10 Rui Young couple
lisboa, Portugal
November 3, 2011So good and so cheap that I badly believed!
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7.1/10 Randolph Mature couple
Zandvoort, Netherlands
November 1, 2011No Wifi on the room. :-(
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9.2/10 Andrei Mature couple
Targu Mures, Romania
October 26, 2011Best westen quality
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10/10 Alan Group of friends
Reading, United Kingdom
October 26, 2011Nice rooms, pleasant staff, good breakfast. Although in a major city surprisingly quite. Good value for money and wouldnt hesitate to return.
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8.3/10 Feng Young couple
Changchun, China
October 22, 2011clean,big, and warm
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9.6/10 Nicole Solo traveller
Flawil, Switzerland
October 18, 2011Very friendly staff, clean big room, good location
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7.9/10 Julie Mature couple
Maidstone, Kent, United Kingdom
September 3, 2011Very friendly staff who were most helpful with our enquiries. Location is very good for the tram and underground and close to good local shops. About 15 min walk into centre of Frankfurt. Also free internet.
Had to request tea/coffee making facilities for our room. Does not come as standard but will provide if requested, free of charge.
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5.4/10 Frederick Solo traveller
Waterloo, Belgium
June 20, 2011I was supprised to find out that the apparently 4 star (****) hotel only had a receptionist at 18:00 and that there were no other staff or services ie. No bar and no restaurant available....I´ve stayed in a range of hotels, both private and proffesionally and this hotel is simply a Bed & Breakfast. Please update ratings and remove the 4 stars !
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6.3/10 Eric Solo traveller
Roermond, Netherlands
January 19, 2012As a business traveler I recommended not this hotel.On the description of booking.com they write that they have wireless internet.It did not work, They have a house/garden and kitchen modem for the entire hotel. And the reception employee tells me that I am the first who complains about the bad internet, this is really bull shit.
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8.3/10 Emrah Group of friends
BURSA, Turkey
January 16, 2012We are exhibitors at Heimtex. Therefore hotel was perfect for us, since we had to opportunity to walk to exhibition grounds. Altertnatively, u- bahn station is 5 minutes away and we could take it to arrive messe, and Hbf. Hotel, itself, was comfortable, clean, decent breakfast.Mario helped us very much about an early leave that one of our friends made. The lady at reception was the most helpful hotel receptonist I have seen in my life.
Sole problem, there was no bar at the hotel, so we had to have our last drinks somewhere else.
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7.9/10 Anonymous Young couple
United Kingdom
January 8, 2012Clean, comfort. Hotel staff was very friendly as we were wondering where to eat he recommend us to a street which we had a traditional german dinner. Very best western style room, do not have the feel of budget hotel for the price you pay for.
We stayed in a double room but it was two single bed put together. As it was a wood frame when they were put together there is a gap in between which dosent feels like a double bed at all. The gap was like 10cm apart.
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7.9/10 Raissa Young couple
Leysin, Switzerland
January 5, 2012The room is spacious. They have free wi-fi in the hotel and they also have sauna and fitness equipment. The staffs are all helpful to us.
The location is really far from the city center. If you have to travel back and forth to the city center this hotel is not a good choice because the tram ticket in Frankfurt is really expensive.
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10/10 Zhengkai Group of friends
Paris, France
January 3, 2012Low price and free parking eay access to u
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7.5/10 Edite Solo traveller
dublin, Ireland
December 29, 2011Hotel price is good but area if u don't have car is not good.quet place there is no tomuch trafic.But for shops is far.In the reception there was one good person but one person wasn't frendly did't want help.
Reception staff must be better, there was one person not kind at all ,but other person was kind.
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7.5/10 Anonymous Solo traveller
Hong Kong
December 27, 2011Convenient and low cost.
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10/10 Patricia Group of friends
0ughterard, Ireland
December 18, 2011I stayed in the new part of the hotel and I really liked the decor and the fact that there was no smell of smoke.
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8.8/10 Susanna Mature couple
Ottenburg, Belgium
December 17, 2011The cleanliness - the room we had, looked like new, it was so clean. Thank you, what a pleasure!
Parking!!! The website states that parking is available, however, they do not mention that the hotel has only 11 parking spaces in total, and that finding a spot to park could thus be somewhat difficult! (6 behind the hotel, 5 out in front on the street.) I will surely mention this when I recommend the hotel. The hotel itself, however, is very recommendable!
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5.4/10 Ling Solo traveller
Beijing, China
December 12, 2011Room is clean and close to the old street and subway station
Internet did not work in the room, the business corner in the loby didn't work either, the clerk who worked that night was very unpatiened for questions.
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9.6/10 Chen Group of friends
TAIPEI, Taiwan
December 10, 2011Good location, easy access to U bahn. Clean room.
Room next to the street a bit noise. But not to serious.
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7.9/10 Al Solo traveller
marina del rey, U.S.A.
December 7, 2011The restaurant and bar was closed for the entire stay, don't know why. I would not have stayed if I knew this. Only open for the breakfast.
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7.1/10 Anonymous Solo traveller
Netherlands
December 6, 2011Close to the Frankfurt Messe and also to the metro/tram network easily accessible from the road and easy to park (on the street).
Due to the price I was expecting more from the breakfast, I had to ask the waiter more than twice to refill juices, omelet and to bring coffee. The wireless work fine in the lobby but hardly inside of the room.
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5.4/10 Anonymous Mature couple
United Kingdom
December 4, 2011Location to underground rail link to city, and easy to find from motorway link
Breakfast poor if arriving after 9.00am. Limited further food put out. No bar , or evening food facilities, but offered online.
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7.9/10 Anonymous Solo traveller
Ireland
November 29, 2011Well managed modern hotel The lack of hotel bar was suprising ,but not an issue. Spotlesssly clean room.
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8.3/10 Omer Young couple
BURSA, Turkey
November 21, 2011Nice hotel in a quiet neighbourhood. Situated at walking distance to the metro station. Price was unbeatable at the period stayed.
Nothing considering the price.
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- Clean, spacious room / bathroom - Fair price (probably because I booked a weekend-night in a city where bussiness-men are only renting rooms during the week) - Friendly staff - The room I rented had an old wooden floor, no carpet. This is probably personal preference, but this scores an extra point in my opinion.
- You'll notice that this hotel-building is a bit older, but that didn't bother at all. - As I don't eat a lot in the morning I think 12 euro is a bit overpriced for breakfast.