Hotel de la Cite Carcassonne - MGallery Collection

Hotel description

Set in Carcassonne's circular walls and its own glorious gardens is Hôtel De La Cité. It is a Medieval-style chateau and offers an outdoor swimming pool with views of Saint Nazaire Basilica.

Classic or Provencal-style decoration and an iPod docking station feature in all of the luxury rooms and suites at La Cité. Some suites have a balcony with spectacular views of the city.

Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine in the Michelin star Barbacane or enjoy a cocktail in the 2 bars.

Guests can go wine tasting in the cellar or organise a river cruise at the 24-hour reception. An airport shuttle service can also be arranged to Carcassonne-Salvaza.

• 9.6/10 Christina Mature couple

  Cowling, United Kingdom
  August 25, 2011

  The staff were very friendly and made you feel very special. The location is very relaxing, you are soon away from the hustle and bustle of the streets and tourists. We got upgraded to a junior suite because we were staying for 5 nights.

  I thought the breakfast should have been waitress service and not help yourself in a 5 star hotel. Although the breakfast was good and the staff very helpful.

• 7.9/10 Alexey Young couple

  Moscow, Russia
  August 21, 2011

  True delux hotel if you're ready for it.

  Quite pricey

• 7.5/10 Marianne Family with young children

  Green Community West, United Arab Emirates
  August 17, 2011

  Location fabulous! Bed comfortable, staff lovely

  Bathroom shabby and looked unhygienic, for price I would have expected better.

• 7.1/10 Andrea Family with older children

  London, France
  August 6, 2011

  The location is excellent.

  Our sommelier at dinner was chewing gum. Staff were often more concerned with chatting amongst themselves than looking out for guests.

• 7.9/10 Hani Mature couple

  london uk, United Kingdom
  July 26, 2011

  The staff where efficient and very helpful the food was excellent and the view was breathtaking

  Dificulty in finding public transport from railstation and information on the shuttle service should be provided when booking

• 5.4/10 Michael Mature couple

  Norwich, United Kingdom
  July 16, 2011

  In the walled city. The room had a very pleasant sitting out area.

  Very expensive at almost 1000 Euros for two nights. Expected a lot better. Driving in and out of the walled city was a real nightmare, not for faint hearted.

• 9.6/10 Brett Young couple

  Neutral Bay, Australia
  July 16, 2011

  Once you actually find the parking for the hotel it is a wonderful oasis in a very popular destination. The main restaurant produces some of the best food I have experienced anywhere. This hotel is a must!

  Sorting the parking situation.

• 9.2/10 Susan Mature couple

  King's Lynn, United Kingdom
  July 12, 2011

  When we finally found the Hotel de La Cite, it was an oasis of charm and tranquility situated in an historic city thronged with sightseers. Our arrival at the old city of Carcassone was rather fraught as it was extremely busy with cars, people and no apparent directions to find this hotel. After phoning, someone came immediately to collect us and our baggage and then parked our car. It was first class service. Also a concert that evening could be enjoyed by any of the guests in the hotel garden. Magnificent breakfast too!

  It needed better signs to find the hotel and repeaters along the route.

• 8.3/10 Amanda Mature couple

  PILLAC, France
  June 13, 2011

  Food, Staff

  Couldn't get booking into main restaurant - but second one was excellent.

• 9.2/10 Anonymous Mature couple

  Canada
  May 24, 2011

  The location and courtyard

  The bed was too low and hardalso the quality of the toiletries was poor especially the shampoo

• 9.2/10 Anonymous Young couple

  United Kingdom
  April 24, 2011

  The location inside the city wall is unique. The staff are attentive but not overbearing. It's expensive but worth it for a special occasion in a special medieval city.

  I couldn't work out how to turn off the alarm clock. Unplugging it didn't prevent it chiming at 7am!

• 7.9/10 Brian Group of friends

  Chislehurst, United Kingdom
  December 8, 2010

  Atmosphere

  Ability to park car.

• 8.8/10 Ann Young couple

  aberdeen, United Kingdom
  August 25, 2011

  The actual hotel and location was excellent and beautiful, reception staff helpful and polite, pool side girl kiera was a treasure she looked after us very well and was so friendly.

  The gourmet restaurant wasnt worth the money and the service was terrible by one member of staff in particular laure who was very rude to me when I pointed out my water glass was dirty she said 'what' in a tone that I shouldnt of been spoken to in whether her english was good or not I know what pardon is in french! We choose to eat there as it was my husbands 40th birthday when he went to leave the table to freshen up he was told to 'Stay' by her not please or anythign as our food was coming my husband left as her tone and manner had upset him so much she should not of been serving with her attitude wasnt impressed at all! We ate in La Parc the night before and the food was in a different league for the better.

• 10/10 Robyn Mature couple

  belmont, Australia
  January 9, 2012

  This hotel had the most magnificent bed I have ever slept in!

• 10/10 Anonymous Mature couple

  Australia
  December 19, 2011

  We liked the excellent service, the room and the amenities. It was a lovely location and we would like to stay there again sometime, perhaps when the weather was better! Thank you for making our stay so pleasant. Merci beaucoup!

• 9.6/10 Stan Mature couple

  dublin, Ireland
  November 16, 2011

  Friendly luxury great food

• 9.6/10 Peter Mature couple

  Aylesbury, United Kingdom
  November 15, 2011

  Breakfast was wildly too expensive!!! £50 for the two of us for a buffet!!

• 10/10 Jessica Young couple

  Sydney, Australia
  November 1, 2011

  Luxury at a decent price. Friendliest staff encountered overseas (including pick up from the city walls in Carcassonne), the room was beautiful and set in the heart of the medieval city - what more could you ask for?

  Nothing, was a great stay.

• 7.5/10 Ian Mature couple

  London, United Kingdom
  October 30, 2011

  Fabulous hotel in superb setting

  28 euros for breakfast (33 if taken in room)! Decent breakfast available for 5 euros within 5 mins walk.

• 6.7/10 Anonymous Group of friends

  Brazil
  October 26, 2011

  It is integrated and inside La Cité Medieval. Beautiful like a movie scene.

  The cleanliness isn't so good. There was a blue pill on my bathroom floor that remains there even 2 days after... And during my stay it was a part of an used manicure set beside the blue pill. The brakfast could be included...

• 9.6/10 Rhonda Mature couple

  Croydon, Australia
  October 22, 2011

  We loved the Hotel.An incredible location and fabulous old,but beautifully maintained building. Friendly staff and great Cassoulet>

• 9.6/10 Colin Group of friends

  Harpenden, United Kingdom
  October 21, 2011

  Excellent value and extremely comfortable

• 10/10 Amanda Mature couple

  Cape Town, South Africa
  October 15, 2011

  This must be one of the world's most beautiful hotels. The location is unbelievable, the staff superb - helpful beyond belief, and the look is just gorgeous, it feels like stepping back into history with all the privileges and comforts of the 21st century.

• 5.8/10 Anonymous Group of friends

  France
  October 12, 2011

  The central location in a walled city.It was great to be inside the wonderful old town

  It was not truly a luxury hotel.It needed a a face lift, it was gloomy and tired.Over priced . The beds were not that comfortable, the room was cold as was the bathroom.

• 10/10 Thomas Mature couple

  Ingleside, Australia
  October 10, 2011

  All staff, including their excellent restaurant Barbacane, we had contact with were outstanding and created a warm and elegant atmosphere of "we'll take care of you".

  Personally I think some of their hallways need a new lick of paint, but then again you could call that part of the charm of staying in a hotel within a medieval fortress...