Britannia Grand Burstin Hotel
The Harbour, , CT20 1TX Folkestone (Show map)Overlooking Folkestone Harbour, Britannia Grand Burstin Hotel offers free parking, free Wi-Fi and wonderful sea views.
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Hotel description
Overlooking Folkestone Harbour, Britannia Grand Burstin Hotel offers free parking, free Wi-Fi and wonderful sea views. Just 15 minutes from Dover, the hotel has a fitness centre and 3 restaurants.
The cosy bedrooms at Grand Burstin each have a private bathroom, satellite TV and tea and coffee facilities. Some rooms have private balconies and views of the English Channel.
Victorian Restaurant serves a varied menu and daily specials in formal surroundings. Harbour Restaurant offers buffets for breakfast and dinner, and Maritime Lounge serves snacks and beverages.
Spindles Health and Leisure Club features an indoor pool and sauna, and there is also a modern gym. The Grand Burstin Hotel features an impressive ballroom, which hosts live cabarets.
Just 10 minutes’ walk from Folkestone centre, Britannia Grand Burstin is only 3 minutes’ walk from the sandy beaches. Dover Ferry Terminals can be reached in 20 minutes’ drive, offering crossings to France.
Hotel Facilities
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Safety Deposit Box, Heating, Luggage Storage.
Activities
Sauna, Fitness Centre, Games Room, Indoor Swimming Pool.
Services
Meeting/Banquet Facilities, Shoe Shine, Packed Lunches, Tour Desk, Fax/Photocopying, Ticket Service.
Internet
Free! Wi-fi is available in public areas and is free of charge.
Guest Parking
Free! Free public parking is possible on site (reservation is not needed).
Hotel Policies
Check-in
From 15:00 hours
Check-out
Until 10:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary by room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Free! All children under 2 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for cots.
Maximum capacity of babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Maestro, Switch
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Please advise the hotel if you have limited mobility. This can be done by using the Comments Box when booking.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
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privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
7.1/10 Overall rating
| 6.7/10 | Clean |
| 6.6/10 | Comfort |
| 8.1/10 | Location |
| 6.5/10 | Services |
| 7.1/10 | Staff |
| 7.8/10 | Value for money |
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6.5/10 Anonymous Mature couple
swadlincote, United Kingdom
April 10, 2011 -
8/10 A.g.j. Mature couple
Middelburg, Netherlands
April 6, 2011Een goed hotel met voldoende voorzieningen.
Bij aankomst bleek de warmwatervoorziening in de badkamer niet te functioneren. Bij melding daarvan werd het probleem direct opgelost. Prima service !
Warmwatervoorziening.
How to book
Our instant, online booking service is fast, convenient and secure. We keep our availability up-to-the-minute so you can book your hotel online with complete confidence. You may book as many rooms as you like for any dates that you need. Once you have made your reservation, you will receive confirmation by email with our details and directions - all you need to do is turn up!
To make a booking, you can use the form at the top of the page.
You will then need to select the dates you wish to stay for, and then go on to choose your rooms. You'll also need to provide us with your contact information and credit card details. Credit card details are required as a guarantee - your card is not charged until you finish your stay at the hotel unless otherwise stated in the hotel policy found on the hotel information page.










I believe we would stay in the hotel again but would want to upgrade and ensure we were in a refurbished room as it was very basic. Again I felt the customer service was excellent and a big hats off to the management training of Customer Service as it really makes a difference
We found the staff in the reception and dining rooms very attentive and nothing was too much they made us very welcome. The bed linen was clean and fresh and generous amounts of tea and coffee.
Cleanliness of the room was very poor, there was large stains on the ceiling in the main room and the paint was flaking in the bathroom. The sealant around the bath and sink was mouldy and black there was no hand towels and we had to request additional toilet rolls as there was a small amount in the room. The carpet needed cleaning as did most of the surfaces.The window was very dirty as was the frame the overall condition of the room was poor with no headboard and raw plugs sticking out of the wall there was alight out in the main room as well. The tv was very small and gave very little choice in viewing channels.