Novotel London Waterloo
113 Lambeth Rd, Lambeth, SE1 7LS London (Show map)Novotel London Waterloo is located in the heart of the city, just a few metres from the banks of the River Thames and Westminster Palace.
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Hotel description
Novotel London Waterloo is located in the heart of the city, just a few metres from the banks of the River Thames and Westminster Palace. The hotel has a fitness centre and secure on-site parking.
Westminster is across the river, and South Bank is a short walk along the Thames. London Waterloo Railway Station is a 3-minute drive away.
The spacious, contemporary rooms each have internet access and a flat-screen TV with on-demand movies. All rooms have a private bathroom with a bath and shower.
Elements Restaurant serves tasty international cuisine and offers 24-hour room service. Elements Bar offers coffees and cocktails, and is open until 01:00.
The hotel has a fitness centre, and guests can relax in the sauna or steam room.
Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to video games, baby equipment and a healthy kids menu. Families check-out late on Sundays (until 17:00).
Hotel Facilities
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Heating, Design Hotel, Luggage Storage, All Public and Private spaces non-smoking, Air Conditioning, Restaurant (à la carte), Restaurant (buffet), Snack Bar.
Activities
Sauna, Fitness Centre, Children's Playground, Turkish/Steam Bath.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Currency Exchange, Shoe Shine, Fax/Photocopying, Ticket Service.
Internet
Wi-fi is available in the hotel rooms and costs GBP 7.99 per hour.
Guest Parking
Private parking is possible on site (reservation is not needed) and costs GBP 24 per day.
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 12:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary by room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Free! All children under 16 years stay free of charge when using existing beds.
There is no capacity for extra beds/cots in the room.
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
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privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
8/10 Overall rating
| 8.4/10 | Clean |
| 7.9/10 | Comfort |
| 8.3/10 | Location |
| 7.9/10 | Services |
| 8.3/10 | Staff |
| 7.1/10 | Value for money |
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6.3/10 Mary Group of friends
Naas, Ireland
September 26, 2011 -
8.3/10 Anonymous Solo traveller
Sweden
October 31, 2011Nice spacious rooms. Quiet at night, no disturbing traffic. Helpful friendly staff. Breakfast was fine. The location is very good I think, away from the crowds but close to the city. Nearby the nice streets (Lower Marsh, Waterloo) with plenty of restaurants. Walking distance to Tate Modern. For being London, the room rates were alright.
Bring your own laptop because the computers in the lobby are constantly occupied by children playing games. The gym is a really small room, make sure you go there in the daytime.
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8.8/10 Anonymous Solo traveller
Finland
September 19, 2011My reservation with Booking.com said free internet, but it was not, I had to pay each day. I asked about it, and the hotel said it was not free.
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10/10 Anonymous Group of friends
United Kingdom
March 20, 2011The staff was very helpful and generous! Tickets to attractions on site were helpful as well. Transportation to and from City/attractions were very easy to get too. Train stations/tube very close . Overall very satisfied with our stay! Thank You...
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5.8/10 David Mature couple
Claydon, Ipswich, United Kingdom
November 22, 2011Location and car park
The rooms were very noisy, when I complained nothing was done. I was not at all happy
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7.9/10 Anonymous Mature couple
United Kingdom
October 11, 2011Upgraded room when there was a problem with the first room.
First room had appalling smell which was unusable. Staff changed without question.
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9.2/10 Anonymous Mature couple
Israel
September 30, 2011Everything was realy good. Staff very kind and helpfull. Perfect location - 7 min walk from whitehall, bus stop (no. 3 going to the centre) at the front of the hotel. Good room size and facilities
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7.5/10 Wendy Mature couple
Windermere, United Kingdom
September 13, 2011Breakfast is fantastic. Best part of the stay! Well, the other stuff is good too. Comfortable, convenient location - we don't mind a walk to the nearest tube. Stayed before to go to a concert at the o2. Half mile walk by side of the Thames to the Thames Clipper and back after the Show. Great night out and comfortable bed.
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9.6/10 Pauline Mature couple
Liverpool, United Kingdom
August 2, 2011The location mainly as we needed to be near Westminster for our daughters graduation. Perfect choice and easy access to all London tourist amenities . Most enjoyable stay and we were delighted with the cost considering we were right in the main part of London .
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8.8/10 Archie Mature couple
Aberdeen, United Kingdom
July 12, 2011Location comfort Dependability
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10/10 Zaharie Mature couple
BUCURESTI, Romania
June 14, 2011The location is excelent and the hotel is a good base for sight-seening,the staf were plesant ans helpful., breakfast were very good.Was a wonderful holidays.
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7.1/10 Said Solo traveller
Moscow, Russia
June 1, 2011Everything was ok, except Internet, which was not free of charge. It's already next century - Internet should be free.
Internet was not free of charge.
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7.1/10 Graham Mature couple
Bath, United Kingdom
May 18, 2011Convenient location for many attractions
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7.5/10 Oscar Family with young children
Rivadavia, Argentina
January 18, 2012Breakfast
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7.5/10 Anonymous Mature couple
United Kingdom
January 18, 2012Convenient location for Waterloo Station and Covent Garden. Easy and allowed early check in as room was available. Breakfast was buffet style with good range of foods. Superior room had spare pull out bed already made up.
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8.3/10 Diane Mature couple
Milford on Sea, United Kingdom
January 17, 2012Secure parking on site, close to theatre, quiet and easy to access
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9.6/10 Anonymous Mature couple
United Kingdom
January 4, 2012Very friendly and comfortable.
Water in bath did not drain. Plug broken
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7.9/10 Anonymous Mature couple
United Kingdom
January 4, 2012Staff were friendly and efficient. Any issues could were sorted immediately.
The shower leaked badly and could have caused a slip hazard for young children.
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8.3/10 Ehsan Young couple
Manchester, United Kingdom
January 2, 2012WiFi was not free (not included in the room price) which is somehow disappointing for a 4star Hotel!
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9.6/10 Christine Mature couple
RIPLEY, United Kingdom
December 16, 2011Very comfortable good size room, Nice decor ,good firm bed, very clean There was a big gap on shower door and so the bathroom floor got very wet, and only two sachets of milk in the room, not enough for two cups of tea or coffee. Otherwise very good.
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8.3/10 Anonymous Solo traveller
France
December 15, 2011Friendly helpful staff. A comfortable clean room, well insulated from London traffic noise (at least at the back of the hotel). Good restaurant for an evening meal. Well up to the standards of other Novotels I have stayed at. Location is perfect for those wanting to explore Westminster, or for business meetings in that area.
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9.2/10 Ali Family with young children
Esfahan, Denmark
December 10, 2011We were in hotel for 8 night. The room was very clean and comfortable . stuff were very kindly and helpfully.breakfast was very good.lookation was excellent.
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9.2/10 Lesley Solo traveller
CHANDLERS FORD, United Kingdom
December 8, 2011Large open public areas. Large bedroom. Friendly helpful staff.
I was unable to open any of the bottles of still water from either fridge.
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7.5/10 Waleed Family with young children
Dubai, United Arab Emirates
December 6, 2011I liked very much the location of the hotel and the staff
Air conditioning / heating
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6.3/10 Claude Solo traveller
Perwez, Belgium
December 4, 2011Good location but a bit far from metro stations, quiet room, adequate breafast
Hotel gives a kind of anonymous feeling: room and lobby are run of the mill and do not ofer any special experience. This is not what I expect from an hotel with this star rating & price categories
How to book
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To make a booking, you can use the form at the top of the page.
You will then need to select the dates you wish to stay for, and then go on to choose your rooms. You'll also need to provide us with your contact information and credit card details. Credit card details are required as a guarantee - your card is not charged until you finish your stay at the hotel unless otherwise stated in the hotel policy found on the hotel information page.





















It's location
We did not like the fact that when 2 shared a room one person had to sleep on a converted couch. Both were paying the same rate yet one had a bed (which is what we had paid for) and the other a couch. Had we know this we would not have booked the hotel. For this reason I would not recommend the hotel to others