The Chesterhouse
37-42 Loch Promenade, , IM1 2LY Douglas (Show map)Ideally situated on the seafront in Douglas, this hotel features comfortable en suite accommodation with a full range of modern facilities and...
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Hotel description
Ideally situated on the seafront in Douglas, this hotel features comfortable en suite accommodation with a full range of modern facilities and in-room accessories.
Douglas and all of its amenities, including an extensive shopping area and variety of bars and restaurants, are a short walk from the hotel. Advice on the island's attractions and how to find them is available from reception.
The Amber lounge bar and dining room is found beneath the Chesterhouse Hotel on the promenade. With an excellent selection of beers and wines and a fantastic menu of popular dishes, it is the perfect place to relax. Amber's comfortable main bar and lounge area is open for drinks and meals every night of the week. A 2nd bar area opens on Friday and Saturday nights to host some of the island's most fun evenings out.
Hotel Facilities
General
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Elevator, Heating, Luggage Storage, All Public and Private spaces non-smoking.
Services
Room Service, Meeting/Banquet Facilities, Laundry, Dry Cleaning, Breakfast in the Room, Ironing Service, Shoe Shine, Packed Lunches, Fax/Photocopying.
Internet
Free! Wi-fi is available in public areas and is free of charge.
Guest Parking
Free! Free public parking is possible at a location nearby (reservation is not needed).
Hotel Policies
Check-in
From 14:00 hours
Check-out
Until 11:00 hours
Cancellation / Prepayment
Cancellation and prepayment policies vary by room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
Free! All children under 4 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge for cots.
All children from 4 to 15 years are charged GBP 6.50 per night per person for extra beds.
All older children or adults are charged GBP 10 per night per person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, Maestro
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
7.5/10 Overall rating
| 7.8/10 | Clean |
| 7.1/10 | Comfort |
| 8.8/10 | Location |
| 6.7/10 | Services |
| 7.6/10 | Staff |
| 6.9/10 | Value for money |
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6.7/10 Anonymous Mature couple
Australia
October 5, 2011 -
8.8/10 Anonymous Group of friends
United Kingdom
November 4, 2011The room was fabulous with a fantastic view of the bay. Will definately use the hotel again for future visits to the iom
Nothing at all !
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8.3/10 Stephen Solo traveller
Belfast, United Kingdom
October 23, 2011good size room and well located for shops and good views of the sea front
when going for breakfast i was not approched by any staff to explain what to do ie self service sit and be served. after sitting for a few minuites i had to ask for coffee and then copied some other people who had just arrived.
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7.9/10 Lesley Mature couple
winchester, United Kingdom
September 29, 2011The breakfast was excellent. The hotel is very well located on the seafront, with the High Street shops very close.
The tv in the room was useless & the veiw from our bedroom window was a dirty backally full of pigeons. Also the standard double bed was very small.
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6.3/10 Janet Mature couple
North Walsham, United Kingdom
September 7, 2011Closeness to the ferry and thats about all!
We choise the Chesterhouse for our last night on the Isle of Mann because of it's closeness to the ferry. We would not return to the hotel for a couple of reasons; I booked a double room and we got a single, when I approached the staff about this they were bemused. In the morning we went to have a shower to find no hot water at all, not even in the taps. There was no tv remote. I wouldn't recommend the hotel for a long stay.
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9.2/10 Graham Solo traveller
pinchbeck, United Kingdom
August 25, 2011Food was very good fot the price of thre hotel
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7.1/10 Monique Mature couple
Tuam, Co. Galway, Ireland
August 20, 2011Close to ferry. Central location on promenade. Large en-suite room, large double-bed, comfortable furniture. Seaview and view of prom, from bay-windows. The feel of luxury. Friendly staff. A bit of breakfast and a pot of tea, even before 6 A.M.
Room was too hot at night. Noisy ventilator in bathroom, stayed on all night. Noise from taxi-drivers parked during the night in front of the hotel.
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8/10 Anne Mature couple
Bradford, United Kingdom
August 15, 2011Comfortable room very friendly staff - close to shops, promenade and ferry terminal.
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10/10 Ellen Mature couple
upton Chester, United Kingdom
July 18, 2011i liked it because i could walk from the isle of man steam package to the hotel, it is right on the sea front,close to the shops. the trains and tams it was a oerfect location for a holiday.the food ans satff were all great
our room was by the central heating pipe it was a little noisy with the window open
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4.2/10 Anonymous Mature couple
United Kingdom
July 1, 2011Nothing
The layout of the bedrooms passages corridors very poor. Food at Breakfast poor . Staff at breakfast slow. Reception staff could do with properly training.Over the last few years we have used this booking service on a number of occasions and most hotels have been very good. The only bad ones have beenwhere they take coach trips. This was such a hotel.
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7.9/10 Cathy Young couple
co galway, Ireland
September 28, 2011The Chesterhouse is ideally situated and is very central to everything. The staff were very friendly. The bus stop is just outside the door. The shops are just around the corner. We couldn't have picked a better location.
The only negative thing about the hotel was the size of the bedroom and ensuite. It was very small. The wash hand basin and the toilet were too close together. The shower was excellent though. If I was to stay here again, I would make sure I got a bigger room with a sea view.
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10/10 Dorothy Group of friends
kearsley bolton, United Kingdom
August 30, 2011the service was very good the staff was very helpful the meels were wonderful and very plentyful no one go away hungray i can recomend this hotel to anyone and i will use this hotel wvertime i visit the island
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7.9/10 Barbara Solo traveller
London, United Kingdom
August 28, 2011Close to harbour; cleanliness; decent breakfast; helpful staff; newspapers
Room too hot and stuffy; very very narrow corridors; small room
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10/10 Geraldine Solo traveller
Douglas, Isle of Man
August 24, 2011It was friendly, quiet, comfortable and provided excellent service. With a wide selection of food on offer that was of brilliant standards.
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4.6/10 Andrew Solo traveller
GORING BY SEA, United Kingdom
August 22, 2011Convenience of location. Length of meal times.
Housekeeping could have been better. Food was poor.
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5.4/10 Anonymous Solo traveller
United Kingdom
August 21, 2011There were 3 beds in my room, but unfortunately not one of them had a comfy mattress. Also the window blind wasn't wide enough for the window and when I let it down it was also 6 inches short ! There was also a comfy chair there that had obviously come from the bar as it was covered in beer stains and smelt like it too.
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2.9/10 Eddie Solo traveller
Lympne, United Kingdom
July 21, 2011Very scruffy hotel , room had bad smell
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4.2/10 Ian Group of friends
Comber, United Kingdom
July 3, 2011Convinient to shops
Small corridors very cramped tiny lift
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7.1/10 David Mature couple
Winslow, Buckingham, Bucks, United Kingdom
June 27, 2011It was centrally located for all that we wanted to do during our stay.
The bathroom in room 301 was extremely cramped. The evening menu in the restaurant was rather uninspired. We checked each day, but normally went elsewhere in the town.
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6.7/10 Iain Group of friends
Bubwith, United Kingdom
June 24, 2011View of the sea!
Shower was very poor. Low water pressure meant the water dribbled out of the shower.
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10/10 Garth Group of friends
bangor, United Kingdom
June 11, 2011We were upgraded to the Claremont and it was absolutly fantastic
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6.7/10 Anonymous Solo traveller
United Kingdom
May 28, 2011The food at the hotel was lovely, both restaurant and room service. I was very pleasantly surprised.
The bedrooms are in desperate need of refurbishing and the walls are very thin!
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7.1/10 John Mature couple
Bedford, United Kingdom
May 23, 2011Close to beach front and town shopping. Hotel was comfortable, warm and provided good food.
Although slightly cheaper the rear facing rooms had a poor outlook and suffered from cooking fumes from adjacent fast food store ventilation outlets.
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8.3/10 Robert Mature couple
Ringwood, United Kingdom
May 16, 2011Position of and cleanliness of the room
"Cafeteria type" resteraunt
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7.1/10 Dinesh Family with young children
Warrington, United Kingdom
May 11, 2011Seaside view and the location
The hotel interiors are very old and has scope for improvement
How to book
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To make a booking, you can use the form at the top of the page.
You will then need to select the dates you wish to stay for, and then go on to choose your rooms. You'll also need to provide us with your contact information and credit card details. Credit card details are required as a guarantee - your card is not charged until you finish your stay at the hotel unless otherwise stated in the hotel policy found on the hotel information page.






Basically accomodation satisfactory but room was long walk along corridors and up and down short staircases. Not suitable for anyone with physical limitations. - Had to pass through 6 firedaoors to access room