Campanile Manchester - Salford, Manchester

55 Ordsall Lane, Regent Road, Manchester, M5 4RS
2 star

The hotel is ideally situated and is 15 minutes walking distance from the Manchester City Centre and its attractions. Our location makes our hotel perfect for ...

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Rooms from £40 (≈ $79) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 8/10 Anonymous (Same sex couple) 

    on  June 12, 2008

    "Over all no complaints but I would try for a hotel nearer Salford Quays. This location means apart from the attached restarant (and Mac Donalds Opp.) you have to drive for any choice of facilities. " (97939541)

    A fair price for a city centre hotel of this quality. The room was clean, everything worked. Staff helpful.

    On arrival and in the evenings there were people who appeared to be locals using it as the public bar of a local pub. This and the design of the reception area give it a general down market feel. The main road is busy and often niosey.

  • 10/10 Angela (Young couple) 

    from Wallasey , GB on  June 7, 2008

    "would stay again recommend highly" (97539084)

    very good value best we have stayed at in manchester

  • 7/10 Anonymous (Young couple) 

    on  June 2, 2008

    "good value for money" (97522078)

    the rooms could do with modernising. other than that the place was fine.

  • 6/10 Karen (Young couple) 

    from Queensbury , GB on  June 1, 2008

    "Very accessible for town centre and Old Trafford. Decent place to stay with free car park and quiet." (97078169)

    This was booked as walking distance from Old Trafford which we have done previous and a reasonable price for an overnight stay.

    Booked 12/11/07 for 28/5/08. On 23/5/08 received a phone call saying they had problems with some rooms and needed to book is in an alternative hotel. Both hotels meant it would be unable for us to walk back to our hotel. Found them very unhelpful and had to insist to keep the room and somebody else move. I had to do a lot of phone calls to sort this out. When we arrived was hard to believe by how busy the place that there had been any problems with rooms. Just spoilt the build up for a big night for us after we had arranged so far in advance.

  • 6/10 Anonymous (Mature couple) 

    on  June 1, 2008

    "I would use the hotel again but would not eat there" (97618377)

    staff at reception were very good

    restaurant and bar service was terrible, we waited for 40 mins for a burger and a bagette, after complaining, they were served to us,the burger and chips were cold and had been lying waiting for someone to serve for a while, the bagette contained the wrong filling, we sent them back and asked for a refund, please note we were not the only people to do this that afternoon. One girl was there to serve the bar and the food despite the bar being very busy, this is unacceptable

  • 9/10 Anonymous (Same sex couple) 

    on  June 1, 2008

    very helpful friendly staff

  • 7/10 Peter (Group of work colleagues) 

    from Billingham , GB on  May 31, 2008

    "Hotel was good value for the money" (97488088)

  • 5/10 Anonymous (Young couple) 

    on  May 31, 2008

    "We went to a concert and would normally have stayed at a premier inn or similar but were all booked up so went for Camponile because we had to not out of choice. Will try to avoid staying in one again though, other so called budget hotels are better for the same or less cost." (97900349)

    Mid priced hotel, OK for a one night stay over.

    The hotel looked tired and in need of an update, Travel lodge or premier charge around the same but are to a better standard. Staff (mostly foreign)were disinterested and did not seem to know what they were doing. Cleanliness was at best adequate. Food in restaurant was Ok for the price but not brilliant.

  • 9/10 Anonymous (Group of adult friends) 

    on  May 30, 2008

    "Very friendly staff, liked the 24hour reception, parking easily accessable and free. we would definately use the hotel again." (97020052)

    convienience

  • 8/10 Anonymous (Group of adult friends) 

    on  May 29, 2008

    "Excellent value for money - rooms were a good standard and food in restaurant was good. Location - it is 40 mins walk from city centre but taxis were under £10" (97521004)

    Hotel accommodation and food was excellent value

    The service in the restaurent was efficient but staff could have been more communicative

  • 8/10 Jytte (Group of adult friends) 

    from Ringkoebing , DK on  May 28, 2008

    "Clean and nice hotel - well situated for our purpose at the MEN Arena." (97350613)

  • 8/10 Anonymous (Same sex couple) 

    on  May 28, 2008

    "Good service, clean and efficient. I thought 3pm was a late check in time but was lucky to be allowed in earlier by telephone arrangement." (97416558)

    It was clean and everything worked

  • 9/10 Anonymous (Young couple) 

    on  May 28, 2008

    The hotel has its own secured car park with no extra fees to pay. The rooms are adequately sized and reasonably priced. Distance from town centre is within walking distance.

  • 9/10 Geraint (Young couple) 

    from Caernarfon , GB on  May 27, 2008

    value for money , clean ,near centre of manchester

  • 7/10 Martyn (Group of adult friends) 

    from Leeds , GB on  May 27, 2008

    "basic bog standard very good value for money. I did not use the bar or the restaurant so cannot comment on these two departments. The room was clean and tidy, water hot and bed comfortable, what more do you need" (97954121)

  • 10/10 Peter (Mature couple) 

    from Shrewsbury , GB on  May 19, 2008

    "vrey good stay only gripe cooked breakfast very small and cold" (97553699)

    was very good

    noisy kids late at night running around block

  • 8/10 Trevor (Mature couple) 

    from Nottingham , GB on  May 18, 2008

    "noisy men coming in at 3-30am waking people up, banging shouting & swearing, you should not book in all male or all female groups. Do not like ground floor room backing on to car park. too noisy, otherwise we had a lovely stay." (97449630)

    good breakfast, comfortable bed, cleanliness of room/bathroom

  • 8/10 Anonymous (Mature couple) 

    on  May 18, 2008

    "A pleasant and comfortable stay at this hotel where staff were helpful and friendly." (97486827)

    It was warm,clean and tidy and a pleasant view from our window.

    External Steps down to our room were rather dark and uninviting.

  • 8/10 Anonymous (Solo business traveller) 

    on  May 13, 2008

    Friendly staff

    Cooked breakfast - very cheap and nasty

  • 7/10 Anonymous (Group of adult friends) 

    on  May 11, 2008

    How close it is to the old trafford stadium and local shops.

    The only night we stayed, the fire alarm woke us in the middle of the night.

  • 6/10 Anonymous (Group of adult friends) 

    on  May 9, 2008

    "We were asked to give the credit card details with pin number in advance for amounts in excess of the accommodation price. No proper explanation was provided by the receptionist for this action." (97285340)

    Overall, good value for money

    Shower curtains, though clean, were remitting some bad smell

  • 8/10 Anonymous (Group of adult friends) 

    on  May 8, 2008

    "nice hotel with friendly and helpful staff ,would return but without a breakfast ,hotel could of been wee bit closer 2 men arena. beware taxis can be expensive last thing on a night but overall pleased with stay,," (97646154)

    very clean,,staff freindly and helpful

    the breakfasts werent up to much ,didnt looked cooked and cold ,,

  • 5/10 Mrs (Group of adult friends) 

    from North shields , GB on  May 6, 2008

    "Staff fantastic........ they made up for the stress of finding the place via 3phone calls all giving 3different postcodes room was poor in size more i would class as a single room than a double.If room had been larger maybe wouldn't have been so bad." (97349844)

    Staff fantastic,funny and very friendly&helpful when heading out for are concert

    It was closterphobic felt like a hamster cage.I did comment too staff about this asking if another room available as I only received a phone call late Thursday saying we had been relocated here

  • 10/10 David (Young couple) 

    from Belfast , GB on  May 6, 2008

    "on the hotels website it tells you how to get to the hotel by car from the airport as i dont drive i had to e-mail the hotel and ask how to get there by train and bus maybe they could add this information to the website as people traveling from outside of manchester may not know the area." (97382226)

    good location, value for money

  • 6/10 Anonymous (Group of adult friends) 

    on  May 6, 2008

    "no clean tables at breakfast despite the hotel not being very busy." (97949222)

    we didnt actually stay at the campanile as we were..'upgraded' to the Chancellors hotel which was adequate

    very small rooms, tea/coffee making facilities poor.

  • 8/10 Anonymous (Mature couple) 

    on  April 30, 2008

    "We have stayed here several times, and therefore knew what to expect" (97393248)

    Convenient location Good value for money

  • 9/10 Stuart (Mature couple) 

    from Sheffield , GB on  April 29, 2008

    "staff were efficient and polite, reception had taxi with us in ten minutes, and breakfast was good for price. we were warned it could be noisy,with lots of young guests, but didn't find it so on our visit" (97829695)

    good price. good basic facilities

    poor tv reception

  • 7/10 Anonymous (Group of adult friends) 

    on  April 23, 2008

    "I left my laptop in my hotel room. I was extremely impressed when I was contacted about this and was very grateful to all concerned . Please pass my special thanks to the cleaner who handed it in" (97205527)

  • 7/10 Miranda (Same sex couple) 

    from Grimsby , GB on  April 23, 2008

    check out wasnt till 12 which was good and there was loads to do around the hotel handy for kfc or maccys and sainburys nearby which is handy , and the location of the hotel was ideal for traveling to centre only 10 min walk . i would stay there again

    the shower curtain sticks to you , more coffee and tea would ov been nice , earlier check in

  • 7/10 Lawrence (Group of adult friends) 

    from Attard , MT on  April 23, 2008

    "really i dont think i can say anything bad or somthing that i tought i should find and it wasn't there." (97805667)

    it is close to all important places in manchester

    international phone rate to expensive you better check before you phone and breakfast could ahve a little bit more of choice

  • 7/10 John (Mature couple) 

    from Bacup lancs , GB on  April 22, 2008

    "we both thought the breakfast was very good lots of choice.the corridor leading to our ground floor bedroom had a youth hostel feel about it." (97570879)

    the room was on the ground floor.no heating on in the room when we arrived which made it not very inviting.

  • 8/10 Anonymous (Family with young children) 

    on  April 15, 2008

    "Clean and reasonably priced. Pillows are a bit too firm." (97625007)

    clean and easy to find and reasonably priced

    The car park gates kept us awake most of the night when they opened and closed.OUr room was at that end of the blok so perhaps other rooms would nothave heard it so much.

  • 7/10 Anonymous (Solo business traveller) 

    on  April 14, 2008

    "the accomodation was adequate but the access was was designed for vehicular access not pedestrian." (97382007)

    it was adequate

    The TV time displayed was incorrect and could not be changed. Also the time diference displayed varied from plus three quarters of an hour to minus half an hour within my 5 night stay.

  • 7/10 Paul (Family with older children) 

    from London , GB on  April 12, 2008

    "Two people on reception, walked up to the one that made eye contact - who promptly picked up the phone. The other person was finishing something onscreen and then sorted our booking. Could have done with a smile. There is supposed to be security to the accomodation block, but the door, on all occasions we used it, was unlocked." (97269332)

    It was clean (although very basic)

    Size of room

  • 8/10 Anonymous (Solo business traveller) 

    on  April 7, 2008

    "The hotel was very nice, clean and contained all the facilities a business traveler needs. The staff were very friendly and helpfull and the location was easy to access by car. However, on foot the access was not so user friendly. Would I stay there again? - I am happy to be staying at the Campanile next week and perhaps even the following week." (97047542)

    Access to the hotel is for those traveling in a car. On foot access is poor. The time displayed on the TV / wake-up call facility was not correct. It was not on British summer time. I could not find a menue on the TV to enable me to correct the setting.

  • 8/10 Barry (Mature couple) 

    from Prudhoe , GB on  April 4, 2008

    Ease of access from motorway and closeness to city.

  • 8/10 Richard (Mature couple) 

    from Swansea , GB on  March 23, 2008

    "accommodating staff, polite and efficient." (97181041)

    clean, unfussy and reasonably priced

    no lift to upper floors and corridors smelled of cigarette smoke.

  • 9/10 Anonymous (Solo leisure traveller) 

    on  March 23, 2008

    Very central to my personal needs i.e. Train station, and my reasons for being in the area.

    Nothing wrong with accomodation, would have liked the opportunity to buy late evening snacks etc.

  • 5/10 Anonymous (Group of adult friends) 

    on  March 19, 2008

    "Up date of Electrical equipment required. If you are visited by a hotel inspector i expect that he would challenge the serviceability of the equipment from a safety aspect." (97056886)

    Cost and location

    Now looking tired

  • 8/10 Anonymous (Young couple) 

    on  March 19, 2008

    "The hotel was a little bit further out of the city that first though so if we do go to Manchester again we would probably go for a hotel that is closer. The hotel was clean and the breakfast was very good." (97472141)

  • 8/10 Anonymous (Group of adult friends) 

    on  March 19, 2008

    "would have like to have known that smoking was aloud in rooms, would have been like to have been told that reception is not manded 24 hours so that we could not report the banging on bedroom wall that lasted a good 20 minutes. would visit again but would ask to be in a non smoking room AGAIN!!" (97562527)

    the room smelt really bad of smoke after we asked to have a no smoking room. other guests were very loud banging on out room wall waking us up at 3.30am

  • 7/10 Anonymous (Solo business traveller) 

    on  March 18, 2008

    "Fire Alarm went of during the night - was a false alarm but still entailed all guests having to leave their room and be outside for 45 mins in the cold. I would have thought it in order to allow some element of compensation to guests for the inconveinience. I doubt that may guests slept well after this incident." (97980330)

    Good value

    Fire Alarm went of during the night - was a false alarm

  • 8/10 Garry (Mature couple) 

    from Cleethorpes,n e lincs. , GB on  March 13, 2008

    "Good hotel, excellent value for money 20 mins walk from Old Trafford and 2 miles from the City centre.Only problem bar is seperate from hotel and closes at 11pm all week." (97614824)

    Clean and tidy good value for money.

  • 4/10 James (Mature couple) 

    from Nsw , AU on  March 11, 2008

    not much although restaurant staff were excellent. Parking was good.

    distant, unfriendly, uninformative reception staff. Small room smelling strongly of smoke despite being a non smoking room.

  • 7/10 Anonymous (Solo leisure traveller) 

    on  March 8, 2008

    Comfortable bed and location of hotel was convenient

    Badly cracked sink and lack of shampoo etc. Only soap provided.

  • 8/10 Brian (Solo business traveller) 

    from Bridgend , GB on  February 29, 2008

    Reasonably spacious, decent bed

    Electric heating, and security gates to access car park, I was on foot and you have to walk around the hotel and car park to access the gated entry.

  • 7/10 Rachael (Young couple) 

    from Keighley , GB on  February 29, 2008

    Nice bar, free car park, close to city

    Loud partying in the corridors from stag parties

  • 7/10 Anonymous (Young couple) 

    on  February 27, 2008

    "After parking the car we missed the reception sign. Don't actually know if there was one. The sign above reception says Restaurant if I remember correctly, so we went straight into the other building then obviously couldn't find reception ! A sign on the hotel which states Reception is behind you may have been helpful. Thanks." (97423709)

    It had what was necessary. Bed, Shower, TV.

    Noisy. Not your fault, I know.

  • 10/10 Anonymous (Group of adult friends) 

    on  February 27, 2008

    "I would definitely use the hotel again and also recommend it to friends staying in the area." (97620593)

    inexpensive,clean,warm and comfortable with the staff very helpful,efficient and polite

    An extremely noisy group of men that were shouting and banging doors from the early hours

  • 5/10 Anonymous (Solo business traveller) 

    on  February 26, 2008

    Easy access to my room in the adjoinin building

    Poor ironin facilities - Broken iron boards, missing iron board covers, poor irons - not good for a business traveller.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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