Novotel Southampton, Southampton
1 West Quay Road, Southampton, S015 1RA
This modern hotel looks out over the port and is in the city centre, 400 metres from Southampton Central Rail Station. It has modern rooms, an indoor pool, a gy... more
£
Rooms from £65
(approx. USD99) per night
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Warren ( Mature couple)
from Lutterworth , GB on December 10, 2009
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Rose ( Mature couple)
from Guernsey. ci , GB on August 26, 2009
"most pleasurable" (107638948)
excellent service, good food, very clean.most
inside windows needed cleaning
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Anonymous ( Same sex couple)
on August 19, 2009
"Overall things very good. We came for shopping and to visit friends, so did not spend a lot of time in hotel." (107618178)
Location of hotel perfect. Staff excellent and food very good.
rooms very small. Could not book a twin room. Queen size bed and double sofa too big for room. Also rooms very stuffy. Could not get any fresh air.
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Zoe ( Mature couple)
from Hemel hempstead , GB on August 2, 2009
"The breakfast was good and the bathroom was nice but otherwise it was not good value for money." (107662973)
Large bar and breakfast room area
Lovely bathroom but room otherwise a bit rough around the edges. Our room was a room for three but the third bed was only a pull out sofa and the bedding, although clean, was past it's best.
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Simon ( Mature couple)
from Weston-super-mare , GB on July 31, 2009
"very good stay.hotel was very good for the price being charged. " (108690280)
excellent location for the shops and for the cruise terminal.good size room and excellent bathroom.excellent breakfast.
would have preferred rectangle pillows instead of the square ones provided.only negative point we could make.
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Anonymous ( Mature couple)
on July 18, 2009
"Good facilities and a bargain price " (107368487)
good sized room, breakfast excellent and good service from all staff.
Swimming pool although very nice is on the small size which could be a problem if more than 2 people wanted to swim at a time. Luckily it was empty on the 2 occasions we swam.
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Katy ( Young couple)
from Datchet , GB on June 30, 2009
Nice clean modern hotel in a good location and for a fair price
Only improvement I can think of is that the bed could've been more comfortable. It dipped in the middle. Stay in quite a lot of Premier Inns and their beds are much more comfortable.
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Anonymous ( Young couple)
on June 9, 2009
"Excellent hotel, modern and clean, friendly staff and close to amenities" (107685539)
Excellent hotel, friendly and helpful staff especially on reception.
Small swimming pool
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Anonymous ( Same sex couple)
on March 29, 2009
"Very pleasant" (107653140)
staff friendly, room was very clean and bed comfortable. Found breakfast to be amazing catered for all requirements.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on March 16, 2009
Loved the bathroom and room layout. Room service food was tasty and well cooked.
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Anonymous ( Mature couple)
on January 5, 2009
"Not very good" (107308034)
The room was a good size as was the bathroom, facilities as in hairdrier and iron etc was good.
No heating whatsoever, complained in the afternoon to desk clerk who said he had received a couple of complaints and would look into it. Got back to the hotel about 2 in the morning to find freezing conditions,unable to get any sleep as it was so cold and the duvet was not warm enough, even used my sheepskin coat as a blanket. Also young people arguing in the corridor as well as in the neighbouring room did not help.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on January 7, 2009
"It was nice, but these technical problems should eb fixed in order to ahve a better experience." (107549574)
To have smoking rooms available.
The Heating was not working properly, the heater provided was not working either. You need to place ionisers in the smoking room to avoid the strong smell.
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Anonymous ( Mature couple)
on November 26, 2008
"Entirely pleasant" (107388177)
High quality restaurant
Not a very attractive location
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Anonymous ( Mature couple)
on September 22, 2008
"Excellent will stay in hotel again when we are down in Southampton again." (107261418)
Staff were attentive, helpful and polite, Food was very good and the close location to city centre shops and the PSP boatshow is excellent.
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David ( Solo business traveller)
from Barry , GB on January 8, 2009
"Overall, very good." (107798913)
Very easy to book and the staff were helpful when I needed to change my dates.
Leisure facilities at the hotel were not the best!
0 of 1 people found this review helpful:
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Anonymous ( Group of work colleagues)
on June 14, 2008
Room was to hot and no air-con to turn on to cool it down.
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Paul ( Young couple)
from Gosport , GB on April 2, 2008
Excellent, V comfy bed. Also liked the Ipod connection through the TV to enable us to play our own music
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Billy ( Group of work colleagues)
from Sidcup , GB on July 8, 2008
"would not stay again and was definately not worth the money especially with breakfast cosing extra" (108054946)
slow service in bar, staff we're very nice but did not understand english, bed and pillows VERY uncomfortable, not enough ventilation in a very hot room and very noisy
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Katy ( Young couple)
from Southampton , GB on February 27, 2008
being able to watch a film on television
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Anonymous ( Mature couple)
on January 22, 2008
"i realy enjoyed my stay." (97750832)
coffee and tea,hairdryer,tv, internet,iron and ironing board all in room, fresh bedding/towels ect every day.
room was too hot,had difficulty to sleep
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Patricia ( Mature couple)
from St saviour jersey , GB on November 14, 2007
"we stayed at the novotel last year and were impressed with everything however 12 months later very different as described above." (97158204)
crumbs in spare bed - cigarette ends behind spare bed - skirting boards full of dust - 5 trays outside room for 12 hours despite complaint and promise of being removed
2 of 2 people found this review helpful:
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Anne ( Mature couple)
from Maldon , GB on January 3, 2008
"As we only stayed overnight and did not use any of the other hotel services its difficult to make any further comment. It was easy to book and was exceptional value." (97609352)
Clean comfortable and modern and well fitted
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Brian ( Mature couple)
from Taunton , GB on December 30, 2007
"W were both very happy with the hotel and would certainly stay again" (97112567)
clean tidy spaceous
nothing
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David ( Mature couple)
from Nr. petersfield , GB on November 24, 2007
"Should have been informed of the works to the hotel and the adjoining areas before we booked. Revamped Restaurant was probably okay for Business and Conference use but too stark for Leisure visitors. And, if the Hotel is now concentrating on Business and Conference usage, Leisure users may prefer to move elsewhere such as Holiday Inn or Hilton." (97431547)
Size of room; Service from most of the Staff; Food and service; Convenience to Shops and Leisure facilities
Works being carried out to Bar area; Car Parking restrictions; Noise from Building and Civil engineering works; Recommendation to park in McDonalds car park.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on November 10, 2007
Novation room was comfortable and well equiped. However poor detail such as hair dryer was provided at dressing table in room but the only mirror was in bathroom.
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Caroline ( Group of adult friends)
from St helier , GB on December 5, 2007
"The hotel is well located, right near the train station and all the shops which makes it a very good choice for our shopping week ends." (97755458)
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Helen ( Solo business traveller)
from Cardiff , GB on October 6, 2007
"Excellent hotel for business. Really nice quite leisure suite, just for the use of hotel guests, was hugely appreciated" (97034765)
Novotel rooms are always clean and spacious. having a setee make all the difference.
Nothing
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Anonymous ( Solo business traveller)
on October 20, 2007
"Breakfast was over-expensive for what was available and the food was not hot, in fact it was tepid." (97243156)
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Ian ( Family with older children)
from Les prins estate vale , GB on December 13, 2007
close to shopping centre
0 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on October 27, 2007
"If we had known major refurbishment of the dining area was taking place and we would be asked to sit in the reception for meals we would have booked elsewhere." (97625659)
Clean, comfortable and central
Lack of drawer space and key card kept deactivating and once broke due to light activator was located too close to the door and it got caught and snapped.
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Anonymous ( Solo business traveller)
on May 22, 2007
"good" (99193885)
the carpet in the room was dirty
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Anonymous ( Group of work colleagues)
on June 8, 2007
good accommodation for the reasonable price
Remote location
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Anonymous ( Young couple)
on June 6, 2007
Room was very airy
Very small toilet cubicle separate from main bathroom
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Mark ( Solo business traveller)
from Neyland , United Kingdom;GB on May 17, 2007
"The staff were courteous, friendly and helpful." (99731949)
Extremely convenient for the conference I attended.
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Anonymous ( Mature couple)
on April 18, 2007
"No negatives except fire alarm activated briefly at 1200 and 1230 a.m!" (99483917)
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The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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