Manor House Hotel, Guildford

Newlands Corner, Guildford, GU4 8SE 3

Set in 9 acres of parkland with superb leisure club facilities, the hotel is a well placed for Guildford, Woking and the M25. The hotel offers comforta... more

 

£ Rooms from £52 (approx. USD81) per night
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8/10 Overall rating

Category Average Rating
8/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 7/10 Rachel ( Solo leisure traveller) 

    from Aureille , FR  on  December 16, 2009

    "A really nice place, that could be even better with a little more." (108390658)

    The staff was very nice and helpfull

    The cleaning : web at the restaurant, in the room. Not really dirty, but not a good picture for the me. No massage possible a saturday afternoon...

  • 8/10 Anonymous ( Solo business traveller) 

    on  December 13, 2009

    "Stayed there whilst on business in Guildford. Fine for one night and much quieter than staying in a twon centre hotel. Room was OK although a bit tired" (108645346)

    Quiet Location Easy Access Real Ale served in the Bar Helpful and friendly staff

    Poor mobile phone connection

  • 9/10 John ( Other) 

    from Aberdeen , GB  on  October 30, 2009

    "Very Good" (108664632)

    Excellent staff, cvleanliness and food

    No mobile telephone reception.

  • 10/10 Paul ( Young couple) 

    from Surrey , GB  on  October 20, 2009

    Nice sausages at breakfast. All together good stay. The pool area was also very nice.

    Bed spread was a little old looking

  • 8/10 Anonymous ( Solo business traveller) 

    on  August 29, 2009

    Food and service very good. Bed comfortable

    Taps in the Bathroom were very dirty indeed

  • 5/10 Alan ( Solo business traveller) 

    from Birmingham , GB  on  July 18, 2009

    "Ok for the money - breakfast should be always included in the price not added as an after thought and charged for! It's only the lesuire facilities that save it really " (108727728)

    Lovely grounds and good leisure facilities

    Room was very "tired" TV was ver small and the bed was extemely uncomfortable. No air conditioning. The whole of the hotel requires some TLC, painting/general up keep

  • 8/10 Dianne ( Mature couple) 

    from Tonbridge , GB  on  June 30, 2009

    "good over all." (107629603)

    gardens and grounds beautiful surroundings

    Noise from wedding party and very thin walls.

  • 9/10 Phillip ( Other) 

    from Middleton st george , GB  on  May 8, 2009

    "Very pleasant stay." (107736968)

    Location, Presentation, Service, Leisure Facilities

    Excessive cost of WiFi

  • 9/10 Craig ( Solo business traveller) 

    from Rotherham , GB  on  April 30, 2009

    "Really enjoyed the stay overall and made use of the gym and had a very nice dinner. I have asked for information for meetings here." (107345438)

    Lovely hotel overall. he leisue omplex was small but well equiped

  • 4/10 Anonymous ( Solo business traveller) 

    on  January 15, 2009

    Excellent food

    A well working shower is a minimum requirement

  • 8/10 Anonymous ( Mature couple) 

    on  January 2, 2009

    "only stayed the one night it was ok slept well" (107956159)

    Friendly staff, clean and unpretentious, nice grounds, breakfast was very good.

  • 8/10 ( Solo business traveller) 

    from Plymouth , GB  on  December 1, 2008

    "Ok" (107654860)

    Easy to find hotel, with ok facilities

    Was warned about the food(on late rooms), which to be honest i didn't have a problem with. Although i did have a problem with the way the staff were shouting at each other in the morning. Fol.lowed up by the restaurant manager screching "don't you raise your voice to me young lady..." which is about one of the most patronising things a bloke can say. Obviously hasn't had much managerial training. followed up with "if you two can't get on... one of you will have to leave..." not really managing the situation, especially in earshot of paying customers.

  • 8/10 Anonymous ( Mature couple) 

    on  July 1, 2008

    "would stay again although a bit pricey." (108019473)

    lovely staff, good location, lovely breakfast

    bar shut at times -hard to get a drink

  • 3/10 Anonymous ( Solo leisure traveller) 

    on  June 16, 2008

    "Generally disappointing stay. I took pot luck on picking the hotel, trusting a few reviews, the fact it's situated in some lovely countryside and the possibility of spending a little over the odds might get me a better quality of hotel (compared to the town centre type, multi-national, chains). I'm sorry, but I wouldn't stay here again." (97793735)

    Nice, pleasant surroundings. Check-in was quite easy and I didn't even have to produce any proof of booking on the Internet, or ID. The evening meal in the bar was reasonably hot, and served fairly quickly, even though there was a wedding party in the hotel. It tasted ok too, but shame the portions weren't bigger, especially the sweet, which cost £5 for a chocolate mouse no bigger than an expresso sized coffee cup!

    Check-in was typical of many larger hostelries - short, blunt and to the point. No pleasantries from the desk staff. I had to ask for basic directions to get to my room. The room had light bulbs not working, one in the main bedroom light and one in the light above the bathroom mirror. Didn't find out till later that evening but too tired to be bothered calling room service. Also found a bracket broken which was supposed to be holding up the glass shower screen. The room seemed fairly clean though, as it had recently been given a quick lick of paint. Breakfast was pretty poor - all the cooked breakfast foods were kept warm in hot dishes ready to help yourself. The scrambled egg had 'dark' bits in it and the bacon looked and tasted as though it had been steamed - not grilled or fried. The coffee and tea was luke-warm from vacuum flasks. The only thing 'fresh' was the toast delivered to your table, but that was as thin as cardboard. To top it all, there were no pleasantries from the European staff. Not sure if it was due to language or culture barrier, or perhaps because they were over-worked and rushing around. Whatever the reason, the 'personal' touch was lacking, which spoilt this one-off stay.

  • 8/10 Anonymous ( Family with older children) 

    on  June 12, 2008

    The staff were very friendly and helpful and a real asset. The location is fantastic.

    The bed was uncomfortable

  • 8/10 Anonymous ( Mature couple) 

    on  March 30, 2008

    "Room was very pleasnat and clean. Food from restaurant was good value although we had the bar meals Breakfast was good value -cooked with the option of cereal and fruit juices. Would stay again Unable to comment on leisure facilities due to injury prior to stay" (97990168)

    very clean and pleasant. Staff very keen to help.

    1 of 1 people found this review helpful:

  • 10/10 Mark ( Solo business traveller) 

    from Nottingham , GB  on  March 8, 2008

    "No complaints at all.." (97662644)

    1 of 1 people found this review helpful:

  • 6/10 Anonymous ( Solo business traveller) 

    on  March 7, 2008

    "£50 odd pound for one night was about right - Room I stayed in was in need of a) refurbishment and b) a new mattress. As previously mentioned the mobile phone recepition is very poor (vodaphone = middle of car park.)" (97430855)

    Average accommodation OK for one night

    Poor mattress (springs sticking out.) Temperamental shower, very difficult to get it to run warm unless it was turned right down

    1 of 1 people found this review helpful:

  • 9/10 Tanya ( Solo business traveller) 

    from Liverpool , GB  on  February 22, 2008

    "This hotel is friendly, and I did not feel uncomfortable being a solo business traveller - there were many individuals in the restaurant in the evening! The food was good, and I liked the layout and friendly feel of the hotel." (97477060)

    The room was light and airy, and the staff friendly

    1 of 1 people found this review helpful:

  • 5/10 Louise ( Solo business traveller) 

    from Rotherham , GB  on  November 16, 2007

    "The food was excellent" (97292118)

    1 of 1 people found this review helpful:

  • 9/10 Robert ( Young couple) 

    from Castleford , GB  on  October 29, 2007

    Very friendly staff.

    Paper-thin walls in the room.

    1 of 1 people found this review helpful:

  • 8/10 Anton ( Young couple) 

    from St albans , GB  on  October 31, 2007

    "Would go there again" (97330011)

    Facilities

    bed was really small for 2

  • 3/10 Anonymous ( Young couple) 

    on  October 2, 2007

    "We booked this hotel on the recomndation of friends in the area, but they had not visited the hotel themselves. We are experienced worldwide travellers, and as such felt that this hotel offers very poor value for money. The room (especailly the bathroom) is in need of an overhaul, the decor is very old fashioned, and the bathroom is very poor." (97139804)

    Location.

    Everything else. The room was old-fashioned, the bathroom was in serious need of an upgrade, the staff were off-hand.

  • 7/10 Richard ( Young couple) 

    from Cheltenham , GB  on  August 1, 2007

    Clean room.., good powerful shower.

    Not much... just a bit of a faded interior...

  • 9/10 Anonymous ( Same sex couple) 

    on  April 14, 2007

    the swimming pool and other leisure facilities were great, the staff were excellent, and the views were lovely

    the heating in the bedroom was somewhat erratic

  • 9/10 Amanda ( Solo leisure traveller) 

    from Woking , GB  on  April 10, 2007

    "Excellent location, beautiful views, overall a pleasant stay" (99062433)

    clean and tidy

    the noise of the aerobics lessons

  • 7/10 Grant ( Young couple) 

    from Essex , United Kingdom;GB  on  March 16, 2007

    "Not good value." (99974760)

    Very nice location.

    The room needs decoration

  • 6/10 Anonymous ( Mature couple) 

    on  March 12, 2007

    "The staff were very pleasant. Our room was situated up several flights of stairs - no lift. Tired paint work. Small room & en suite and we were rather chilly as only blankets provided, no duvets." (99251882)

    We disliked the fact that there was no lift and our room was up several flights of stairs. No duvets small room, & ensuite rather chilly.

  • 7/10 Laurie ( Mature couple) 

    from Rayleigh , United Kingdom;GB  on  November 7, 2006

    "Overall OK, website does not indicate the spa is open to non residents and needs to be prebooked" (99123820)

    proximity to Wisley, and excellent leisure complex.

    uncomfortable bed and average evening meal. Wife unable to book anything at spa treatments

  • 8/10 Anonymous ( Mature couple) 

    on  October 29, 2006

    "Hotel was fine, stay was too short to appreciate the facilities fully." (99404478)

    Peaceful countryside setting

    Double bed was a bit cramped

  • 6/10 Anonymous ( Mature couple) 

    on  August 31, 2006

    "first impressions very nice,easy parking, check in good receptionest very pleasent,room stank of smoke, although we had requested a non smoking room, asked for room move receptionest again very helpful,second room (see comments above),after unpacking we sat in the conservatory and ordered coffee this never did arrive receptionest very appologetic ( i did tell them honest),we dined out in the evening,good nights sleep,breakfast very good, check out fine,it would have been nice to have been informed about the wedding taking place,noisy public areas young children running around (only having fun i know)but we should have been informed i will come back to use the leisure facilities which looked very nice and modern" (3305142857)

    Non smoking room ,tea and coffee facilities, good selection of tv channels,

    mould in bathroom , peeling paint, to dark

  • 8/10 Hilary ( Mature couple) 

    from Dagenham , United Kingdom;GB  on  August 27, 2006

    "Very pleasant hotel with friendly staff, comfortable rooms and excellent food in lovely surroundings." (3305141864)

    Peace and quiet and lovely surroundings

  • 9/10 Douglas ( Young couple) 

    from Maidstone , United Kingdom;GB  on  August 6, 2006

    "Very pleasant surroundings, helpful staff, well-presented facilities. Basically a very nice place to stay!" (3304954374)

    Facilities included - swimming pool; the ex-heavy-metaller lady who waited on us in the evening was brilliant!

    Nothing

  • 7/10 John ( Group of work colleagues) 

    from Bishops stortford , United Kingdom;GB  on  August 3, 2006

    "I will stay again, pleasant convenient, and good value" (3305122805)

    room was clean dry and well ventilated Breakfast was good, but needed hash browns and black pudding added to the choice. Staff very polite and helpful

    hand basin plug mechanism jammed, making it very difficult to shave in the morning

  • 10/10 Brian ( Mature couple) 

    from Scarborough , United Kingdom;GB  on  August 2, 2006

    "Best hotel we've stayed in for a long time!" (3305048287)

    Beautiful surroundings, hotel and excellent facilities

  • 8/10 Anonymous ( Group of work colleagues) 

    on  August 1, 2006

    "STAFF ON THE WHOLE VERY FRIENDLY AND HELPFUL. FACILITIES VERY GOOD THOUGH A LIFT TO THE FIRST FLOOR WOULD BE GOOD. I WOULD LIKE TO VISIT AGAIN BUT NEXT TIME FOR PLEASURE TO BE ABLE TO ENJOY THE SURROUNDINGS." (3304105202)

    VERY NICE LOCATION, ACCOMODATION GOOD. BATHROOM/SHOWER EXCELLENT

    FOUND IT A LITTLE NOISY AT TIMES. BREAKFAST THE SAME DAILY A LITTLE VARIETY WOULD HAVE BEEN NICE.

  • 10/10 Anonymous ( Other) 

    on  August 1, 2006

    "Only stayed over for one night, would love to have stayed for longer to enjoy the gardens etc. The room was lovely, very 'countryish'. The meals were wonderful and not too expensive. Staff were helpful. I wish I could have stayed longer but arrived late and then had to be away early so didnt get the chance to experience the leisure facilities. Would definately stay again." (3305093739)

    Beautiful location, clean rooms, friendly, helpful staff, meals were excellent. Check in and out very quick. Room service very quick.

    Nothing to dislike

  • 4/10 Anonymous ( Mature couple) 

    on  July 31, 2006

    Setting was very quiet but then there was a party going on immediately under our room till midnight

    No air conditioning ( expected for

  • 4/10 Peter ( Solo business traveller) 

    from Colwyn bay , United Kingdom;GB  on  July 29, 2006

    "The Wi-Fi connection was very poor in my room - almost unuseable and I could only get a signal on my mobile phone by standing out on the lawn in the driveway (along with 3-4 other guests!) which made this a poor locaction for a business traveler." (3305097676)

    A nice country setting for this hotel and well kept real ale in the bar.

    Poor mobile phone and Wi-Fi connectivity

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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