Jurys Great Russell Street, London

9/10 Overall rating

• 9/10 Anonymous (Young couple) 

  on  April 22, 2008

  "pleasant" (97603572)

  excellent location

  waiting to check in

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• 6/10 Martin (Other) 

  from Cambridge , GB on  June 1, 2008

  "Good apart from the above which will deter me from using this site again." (97237128)

  Good clean hotel in central London

  Only the check in was bad. My colleague arrived ahead of me only to find he could not check in as the reservation was not in the system. The reservation and pin number that was on the e-ticket was not accepptable and only the original print was enough to convince the front desk that we had a reservation. It was only as a secondary measure that I brought this with me as your system led me to believe that the booking number and pin was sufficient. My colleauge had to wait an hour for me to arrive and this was at 11pm when we had a busy day both behind and ahead of us. For the above reason I will not use this service again. It's simply not acceptable.

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• 10/10 Jo (Solo business traveller) 

  from Macclesfield , GB on  June 13, 2008

  "Very good - definitely stay again" (99970593)

  Professional yet relaxed. Very nice room, comfy bed, good room facilities. Check out very quick. Loved the hot towel on arrival.

  None that I can think of.

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