Percy Arms Hotel, Otterburn

Jedburgh Road, Otterburn, NE19 1NR
2   Hotel

In the midst of a wild and romantic landscape, the Percy Arms Hotel stands on the edge of the Northumberland Moors. It offers luxury and comfort in a genuine 'g... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 8/10 Clive ( Volwassen paar) 

    van Huntly , GB  op  23 oktober 2009

    "will stay again" (108616844)

    good food room a nice suprize well furnished

  • 5/10 Anonymous ( Jong paar) 

    op  29 september 2009

    "We stayed at the hotel due to a wedding in the area and all other hotels in the small area fully booked. We got an excellent deal with activehotels so didn't pay full price for the room, if we had paid full price we would have been very disappointed but due to paying such a reduced price the hotel was adequate for the time we were there, the beer garden was really lovely, however the ashtrays were well overflowing.. the rooms could do with an update but were clean." (108883702)

    The staff in the bar were really nice, friendly, very pleasant and hard working.. Room was big and clean. Beer garden was really beautiful and well kept.

    Very out dated room The door wasnt very secure it was dubious as to whether it was going to lock or not One of the beds was higher at the bottom than the top Breakfast was totally disorganised, and the staff needed to be prompted for example - there were no spoons to eat cereal only teaspoons, we had to ask for toast, then we had to ask for butter, there was no milk on the table, we had to ask for tomato sauce as there wasn't any left, the toast was burnt.. the breakfast staff were just young lads which were very pleasant but could have done with someone over looking what was going on.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  6 september 2009

    "Pleasant accomodation." (108537423)

    pleasant comfortable and spacious room which is such a treat for a solo traveller as we often find ourselves placed in one-up from the broom cupboard!

    None really; some guests a little noisy going in and out of their friends rooms and banging doors in the process but this, while irritating, is not unexpected on holiday.

  • 6/10 Anonymous ( Groep collega's) 

    op  29 augustus 2009

    "Not bad for the price." (108188911)

    Good value room.

    Beds were very narrow. door to bathroom was not very private.

  • 9/10 Donald ( Volwassen paar) 

    van Southport , GB  op  25 augustus 2009

    "We really enjoyed are stay at the hotel we would certainly return" (108208667)

    Being allowed to take my dog. Price charged for the dog was good. The standard of the meals. The facilities in the hotel

    Not being allowed to take my dog.

  • 3/10 Anonymous ( Groep collega's) 

    op  7 juli 2009

    Comfy bed, lovely garden

    Small room, shower not working, tiny bathroom, out dated decor, staff didnt care and not helpful. Very basic

  • 8/10 Anonymous ( Jong paar) 

    op  14 juni 2009

    "This was a 2 star hotel and we paid £45 for the night bed and breakfast which was very good value for mmoney - although the 'common' needed work, we were very pleasantly surprised with the bedroom and the quality of the food. " (107999731)

    Room clean. Staff friendly. Evening meal lovely. Breakfast lovely.

    Common areas - reception/staircase/bar needs some TLC as everything is looking a bit 'tired'. The outside of the building also needed a coat of paint.

  • 8/10 Anonymous ( Volwassen paar) 

    op  12 juni 2009

    "Good reasonably priced hotel with good access to coast and country." (107618603)

    Well positioned with easy access and parking.Staff were helpful and pleasant.Food was exceptional.

    Hotel could do with improving decoration.

  • 9/10 Malcolm ( Volwassen paar) 

    van North newbald , GB  op  11 mei 2009

    "Hotel was comfortable and welcoming. Felt at home straight away. A great place to stay for touring Northumberland. Coast, Hadrian's Wall & Keilder Forest all within easy reach." (107721363)

    All staff very friendly and welcoming. Rooms clean and well maintained. Meals well priced, varied and substantial. A village inn used by locals which has kept its own individual authentic atmosphere.

    None really.

  • 9/10 Jane ( Groep collega's) 

    van Batley , GB  op  30 april 2009

    "We had a very nice time at the hotel, the staff were friendly and the atmosphere relaxing" (107392577)

    The staff were very friendly and helpful.. the food was excellent both the included breakfast and the evening meals

    We had a problem with our shower, the temprature could not be changed.. but we did not report it till check out so we can't grumble that they didn't put it right.

  • 6/10 Anonymous ( Volwassen paar) 

    op  29 april 2009

    "Cheap, functional and cheerful for the price, a youth hostel is only a few pounds less. If you are going with a party of lads or girlies for the weekend then it is probably ideal. " (107438161)

    Called to say we would not arrive till late and the staff kindly informed us that all food availabilty would be finished by 8.45pm. Bar open till late so that was a bonus. Breakfast was buffet style, plenty of choice and good value. An individual pot of tea or coffee at the table would have improved service.Surprisingly the bed was very comfy with a welcoming duvet in very nice white linen.

    Hotel is not very clean by anybodys standards- even if they do accommodate walkers etc there is a whiff of dusty uncleaniness about the whole building. Carpet was loose on the stairs to our room.

  • 10/10 Mrs ( Solo vakantieganger) 

    van Cheadle , GB  op  22 december 2008

    The hotel was excellent, the staff were exceptionally friendly and helpful. It is highly unlikely we will be travelling in that area again but would certainly stay at the Percy Arms and recommend it to friends.

  • 5/10 Linda ( Vriendengroep - volwassenen) 

    van Sint pieters leeuw , BE  op  3 november 2008

    "I would certainly make sure that there was no wedding being held and that they could provide a decent sized room before even thinking about going back. We only needed a room where we could sleep, but my husband and I did not get much sleep due to the noise." (107570446)

    The lady on reception tried to be helpful, but she could not do much, as, of the 4 free rooms, one had a leak and the other was filled with cigarette smoke and was above the wedding reception. She was, however, extremely friendly. The twin room was good. The breakfast was very good.

    The double room was extremely small (although the twin was large) and, unfortunately, backed onto a terrace at the back of the hotel where customers could go to smoke. As there was a wedding reception being held in the hotel, this was extremely noisy and, in the middle of the night, there was a frightful row or disagreement or over-excitedness which woke us in a panic. The noise on the terrace was constant and we therefore could not open the window during the night, which would have been helpful to get some fresh air, as the room was so small. The noise in the corridor was frightful, with people running up and down until very late. We had been offered another room when we arrived, but were told that as it was above the room where the reception was being held, it would be even more noisy than the small one - also when we visited that room, it was filled with cigarette smoke.

  • 3/10 Anonymous ( Volwassen paar) 

    op  26 september 2008

    "Very expensive for avery poor hotel" (107264550)

    none

    A very poor run down hotel.

  • 10/10 Anonymous ( Volwassen paar) 

    op  21 augustus 2008

    "excellent value for money" (107166233)

    very friendly atmosphere

    menu limited choice, no sandwhiches or snacks in the evening

  • 7/10 ( Jong paar) 

    van Chester le street , GB  op  12 augustus 2008

    Check in staff were very courteous and helpful. The room was clean and well presented with a lovely view of the gardens.

    The room was quite a trek from reception, up a flight of stairs then back down a flight. The room had no shower, only a bath. Breakfast was served 8 - 10am - we arrived at breakfast at 9am to be faced with a room of dirty tables, staff who didn't seem to care and no sausages or bacon left. The coffee was undrinkable.

  • 10/10 Susan ( Volwassen paar) 

    van Wallsend , GB  op  24 juli 2008

    "A nice friendly staff,Excellent accomadation and gardens" (108087592)

    A warm welcome,Excellent evening meal and breakfast,Staff were polite and helpful,We stayed at the Towers for a wedding the following night and found we enjoyed the percy arms staff and accomodation to be the better experience.Rooms were cleaner,and staff much more friendly and efficent.

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  15 juli 2008

    "Adequate for our purpose (wasn't there long!)" (108052141)

    Room was a nice size with a good sized bathroom. Comfortable beds, nice garden and pleasant breakfast.

    Communal passageway narrow, steep stairs and in poor repair. Room in need of a refurb (wallpaper coming off/ showerhead holder broken etc) and a proper clean. Stayed on night of a party (no advance warning despite e-mail communication from me to hotel on other points prior to stay)and thumping music until early hours

  • 7/10 Sheila ( Volwassen paar) 

    van Wimborne, dorset , GB  op  14 juli 2008

    "Generally v pleasant" (108077468)

    Friendly and helpful staff Great food

    Hotel a little 'tired', being renovated bit by bit. They had really tried with our room was spacious, but was a little like 'the house that Jack built', with odd DIY touches and small things to be fixed, like several doorknobs missing, loose tiles and a duvet which was too small for the (lumpy) bed.

  • 10/10 Anonymous ( Groep collega's) 

    op  1 juli 2008

    "very pleasant stay" (97454724)

    staff where very friendly and helpful

    no bad points

  • 7/10 Robert ( Groep collega's) 

    van Dudley , GB  op  17 juni 2008

    "Ok for one night." (97797029)

    Reasoable for one night. Good breakfast and pleasant location

    Disapponting restuarant basically non available - only cramped coffee shop stlye area or noisy bar for evening meals. Fair food but quite expensive for what it was. VERY noisy room overlooking rear hotel entrance - especially at closing time at 3am on a Sunday morning. Ok bedroom. Poor |TV. Tight and only fairly clean bathroom. Rooms a bit worb

  • 9/10 Anonymous ( Volwassen paar) 

    op  9 mei 2008

    "we only stayed one night but enjoyed our stay" (97601415)

    nice and warm everyone was very friendly enjoyed our meal

  • 3/10 Anonymous ( Volwassen paar) 

    op  9 april 2008

    "wouldnt go back" (97493415)

    bedlinen was clean and fresh and appeared clean enough

    hanging wallpaper, water marks on ceiling and walls, bar was extremely shoddy, karaeoke went on into the night and heard from the rooms, very noisy

  • 8/10 Anonymous ( Volwassen paar) 

    op  11 december 2007

    "Hotel was nice in general,it was cold when we arrived dont think the heating was up to standard. Breakfast was not very good just one item of each should have buffet style breakfaast." (97613361)

    Bed was comfortable,

    No double glazing,condenation on inside of windows because of this water was running down windows, shower not very good.Breakfast poor.

  • 9/10 Nicholas ( Volwassen paar) 

    van South shields , GB  op  1 november 2007

    "Did not need to know about the hotel before this visit, as we have stayed there before." (97393821)

    Clean and comfortable. Tea & coffee making was kept well stocked. Very oldy worldy hotel, but great atmosphere.

  • 8/10 Ian ( Volwassen paar) 

    van York , GB  op  30 juni 2007

    "It was pleasant and we shall be back. The staff were generally friendly - service a bit slow but we were not in a rush. There was confusion in the restaurant at dinner over who had ordered what and it felt as if the restaurant was being run by Basil Faulty but the end results were good. Only one staff member could be said to let the side down and that was the girl in the public bar with the music set to pain level and no interest in the job only the local lads!" (99181954)

    The room was very large and decorated in a pleasing and unsual way - very comfortable

  • 6/10 Michael ( Volwassen paar) 

    van Ashbourne , GB  op  12 juni 2007

    "Entire Hotel is in need of a complete refurbishment. Our bathroom was dark and very run down (and unfortunately, not especially clean). Towels and linen were spotless, but a little tired. Food was OK and the staff generally very friendly and attentive. I would have been upset if I had paid 'list' price, but at a 35% discount I would probably stay there again." (99345374)

  • 6/10 Christopher ( Jong paar) 

    van Shotley bridge , GB  op  8 juni 2007

    "As said before, as check in time was from two in the afternoon onwards, all rooms should be checked and cleaned by that time, my room wasn't, which spoiled my stay and overall view of the inn as an appeared relaxed view of the no smoking rooms was taken!" (99241729)

    Staff were friendly and beer and food was good

    First room stank of smoke, but resolved by offering another room. If the first room had not stunk of smoke, the overall experience would have been very good. Check in time was stated from two in the afernoon onwards, the room should have been cleaned by that time and not smelling of smoke with a full ashtray if cigarette buts.

  • 8/10 David ( Familie met oudere kinderen) 

    van Kirkby-in-furness , United Kingdom;GB  op  4 februari 2007

    "We found the hotel perfectly adequate especially the bedroom which was large and nicely restored. The rest of the hotel was less so, and in our view parts were very well-used and in need of restoration. The people were pleasant and welcoming even though we were the only guests." (99593827)

    The bedroom was newly renovated and very pleasant.

    We thought the hotel in general was in need of a face-lift

  • 10/10 Anonymous ( Volwassen paar) 

    op  30 januari 2007

    "Pleasant hotel, good comfortable room and bathroom. Very good bistro evening meal, pleasant local company. Attentive host and lovely waitress. All in all a very good value overnight stay in wonderful scenary." (99369273)

    Spacious and pleasantly furnished room, dual aspect, great views.

    Nothing

  • 5/10 Anonymous ( Volwassen paar) 

    op  14 november 2006

    convenient location, pleasant room

    water in room was cold, we arrived at 8.45pm as stated in our booking to find that there was no food available at the hotel

  • 8/10 Anonymous ( Volwassen paar) 

    op  2 september 2006

    "good stay" (3305246266)

    clean, rooms spacious. meals were very good choices

    good all round

  • 7/10 Anonymous ( Volwassen paar) 

    op  25 augustus 2006

    "The stay was fine and the food good. The hotel needs a coat of paint and a little updating in facilities such as internet" (3305132542)

    Comfortable beds and hot water

    No internet facilities A bit run down

  • 7/10 Willem k ( Volwassen paar) 

    van Gasselte , Netherlands;NL  op  1 augustus 2006

    "We walked the hadrian wall. It is a little bit to far from that walk to catch a bus.(AD 122)." (3305033727)

    the very nice food and the large room

  • 10/10 Jill ( Vriendengroep - volwassenen) 

    van Strensall, york , United Kingdom;GB  op  14 juni 2006

    "I arranged this overnight stay, with friends, as a Birthday surprise for my Husband and the staff could not have been any nicer or kept the secret any better - they were fantastic. Our room was large and very clean. We stayed in the hotel for our evening meal, which was lovely as was the breakfast the following morning. The general feel of the hotel was welcoming and the fact that the decoration and furnishings are an ongoing project in some areas, it did not in any way spoil our stay. I would like to say many thanks to all the staff for their efforts in making this special for all of us." (3304802771)

    I arranged this overnight stay, with friends, as a surprise for my Husband and the staff could not have been any nicer or kept the secret any better - they were fantastic. The accommodation and general feel of the hotel is welcoming and the food was lovely.

    Even though furnishings and decoration were being updated, they tried very hard to hide the fact and we will be back to see the finished result, which I am sure will be stunning.

  • 8/10 Anonymous ( Jong paar) 

    op  21 april 2006

    "Nice little hotel. Ideal to tell people about. Although majority of extensive menu choice had run out after Easter weekend (we stayed Easter monday night) due to it having been packed. But senior bar lady was very helpful & cared. That made all the difference. Staff throughout were great." (3304497148)

    Light, clean. Big beds make for better sleep. Vital after a long drive !

    Inadequate vanity surfaces in bathroom for washbag etc. 1 lightbulb gone. Wall lights above dressing table not working. So easy to check. Irritating.

  • 6/10 Anonymous ( Jong paar) 

    op  24 februari 2006

    "The reception i recieved was not goood- the reception staff manners could be worked on!!! The resturant staff were lovely!! The hotel its self was nice, and would return for another stay!" (3304252831)

    clean and comfortable

    bedroom bathroom and bar area

  • 8/10 Scott ( Jong paar) 

    van Chester-le-street , United Kingdom;GB  op  11 november 2005

    "unfortunately during our stay the chef was ill so missed out on his cuisine but the food that we were served was excellent, dont eat during the day though the portions are huge (steak and ale pie is superb)the room we stayed in was clean and well presented and i would deffinately stay at this hotel again. Some of the staff were the nicest ive met and are very friendly and helpful, overall it was an enjoyable stay an worth a visit." (2913058)

    friendly hotel with a friendly local bar staff were very helpful

    tv reception is rubbish :o) dont think thats the hotels fault

  • 8/10 Philip ( Volwassen paar) 

    van Bristol , United Kingdom;GB  op  4 november 2005

    "A very good place for an overnight stop with adequate bar food and refreshments." (2892673)

    Very pleasnt, large and comfortable room

    Needs a little attention to general furnishing and paintwork

  • 7/10 Lesley ( Jong paar) 

    van Penicuik , United Kingdom;GB  op  28 september 2005

    "On the whole we enjoyed our stay at The Percy Arms Hotel. Perfect for 'passing through' as not much within walking distance. Room was clean and nicely presented with all usual facilities i.e hairdryer,tea/coffee etc. Would have liked to have had a shower as well as a bath(even if it had been just a hand held hose type)this would have made washing hair a lot easier! Walls did seem a bit thin able to hear next doors water running, toilet flushing etc but not too much of a big deal. All in all prety good value for money." (2787478)

    Room was nice, lovely outlook to the gardens. Great breakfast, friendly staff.

    Corridors could do with freshen up. Our bathroom door was hard to open and close. No shower which was inconvenient.Bar could have done with a bit of an update too.

  • 3/10 Anonymous ( Vriendengroep - volwassenen) 

    op  21 september 2005

    "Location great; hotel run down and tired but clean. Gardens beautiful and well maintained; a great pity about the state of the inside as potentially it could be a really nice place to stay as the rooms are so big with lovely views." (2650275)

    Location

    Needs a complete refurbishment and was very poor value for money.

  • 8/10 Elspeth ( Volwassen paar) 

    van Winchburgh , United Kingdom;GB  op  21 september 2005

    "Had a lovely evening, very lovely room and food in the bar delicious." (2659816)

    Lovely room. food delicious.

    Needs a bit of a face lift.

  • 6/10 Anonymous ( Vriendengroep - volwassenen) 

    op  31 augustus 2005

    location to the wedding venue

    Decoration of rooms as these where quite shabby

De op deze pagina weergegeven beoordelingen zijn afkomstig vangasten en hoeven daarom niet noodzakelijkerwijze overeen te komen met de mening van Active Hotels, ActiveReservations of onze distributiepartners (Over onze hotelbeoordelingen).

hotel map

Hotels in de buurt

Recent bekeken hotels

Bookmark met:

Wat zijn dit?