Royal Station Hotel, Newcastle Upon Tyne

Neville Street, Newcastle Upon Tyne, NE1 5DH
3   Hotel

Het Royal Station Hotel ligt in het hart van het stadscentrum van Newcastle en grenst aan het centraal station en de metrolijn. Het heeft een uitstekende locati... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
6/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 5/10 Richard ( Solo vakantieganger) 

    van Leicester , GB  op  15 oktober 2009

    "Hotel has a lot going for it but was let down by failure of some facilities and the off-putting attitude of some staff." (108736254)

    Excellent location

    Lack of hot water for washing. Staff obviously haven't been told about Geordie Friendliness!

  • 8/10 David ( Jong paar) 

    van Worksop , GB  op  4 oktober 2009

    "Very much enjoyed our stay, would not hesitate to come again" (108280527)

    Clean, presentable and conveniently placed in Newcastle city centre

    Small amount of traffic noise, room very warm at night

  • 9/10 Ian ( Solo zakenreiziger) 

    van Solihull , GB  op  13 september 2009

    "VERY GOOD COMPARED TO A PREMIER" (108452239)

    SERVICE

    EVENING MENU DID NOT CHANGE COULD NOT BOOK FOOD TO MY ROOM FROM DOWNSTAIRS BAR

  • 6/10 Alwyn paul ( Ander) 

    van Kristiansand , NO  op  13 augustus 2009

    "The review or impression was more than the actual value of the room." (108271068)

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  7 augustus 2009

    "v good" (108296533)

    generally v good

    pigeons in lightwell woke me up at 6am (room 218) no black pudding with breakfast.

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  17 juli 2009

    "Spolied by the reception staff (breakfast staff were fine) and an extremely hot room with no ventilation or fan." (107447037)

    Good location, right next to station and taxis, both of which I use a lot

    Receptionists were completely unsmiling and sullen, no 'hello'or 'thank you' or 'goodbye' on departure. They also had the habit of not looking at guests when they spoke. Room was VERY hot and airless

  • 8/10 M.j. ( Volwassen paar) 

    van Stanley , FK  op  15 juli 2009

    "Generally fulfilled requirements. Good location." (107582091)

    Staff helpful. Accessability good.

    Worn carpets on stairs. Impossible to ventilate room- windows painted shut. Appalling deppessing piped muisc in the dining room. Staff in the dining room/bar seemed a little unfamiliar with accepted protocol- eg that a cup of coffee usually comes with a saucer, and that a full bottle of beer needs a pint glass.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  12 juni 2009

    "A very comfortable stay" (107899450)

    Friendly helpfull staff, good food

  • 8/10 Ian ( Groep collega's) 

    van Dublin 18 , IE  op  11 mei 2009

    "It was a very pleasant stay. Well done. " (107307541)

  • 9/10 Liam ( Jong paar) 

    van Appleby , GB  op  20 april 2009

    "Very nice, would stay again." (107808154)

    The hotel looked very nice, the reception and staircase areas made it appear a higher standard of hotel than 3 stars. The Leisure centre was also very nice. We arrived at 10:30 am and were allowed to check into our room then even though our confirmation said check in wasnt until 14:00.

    The room was a bit small. I booked a superior room but am unsure exactly what was superior about it.

  • 9/10 Alexandra ( Groep collega's) 

    van Hartlepool , GB  op  10 maart 2009

    rooms were nicely decorated and clean, mini bar although sparse was complimentary. Free wi-fi was good

    For the cost for a one night stay would have expected breakfast to be included in the price

  • 10/10 Neil ( Jong paar) 

    van York , GB  op  15 januari 2009

    Fabulous hotel, excellent staff, will be returning.

    Shame the leisure centre will not be open on a sunday in future, but wont deter us.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Kenneth ( Solo zakenreiziger) 

    van Newcastle upon tyne , GB  op  19 mei 2009

    "good but noisy at night, " (107745697)

    overall it was noisy

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Richard ( Volwassen paar) 

    van Southsea , GB  op  14 januari 2009

    "Very Good." (107772742)

    Room, facilities and staff were excellent.

    Much of the Hotel needed renewing/updating.

  • 8/10 Cliff ( Jong paar) 

    van Montrose , GB  op  1 januari 2009

    "satisfactory" (107940800)

    over all good

    room was cold

  • 7/10 Shabeer ( Solo zakenreiziger) 

    van Dubai , AE  op  23 december 2008

    "Overall I enjoyed my stay, thank you" (107664876)

    Cleanliness was good, plus the fitness suit facilites and hotel location were very good

    The room was tiny, fitness suit and breakfast timings were bad

  • 9/10 ( Groep collega's) 

    van Northampton , GB  op  5 december 2008

    "very local to all areas of intrest, shops and also the Assembely rooms which i was receiving my 30 long service award." (107741835)

    Cleanness bathroom, warm of the room. staff helpfull,

    quoted one price on my confirmation charged £14 per person more. was not a great problem but as my boss had ok the price on the original i could only claime back. the cost was not any add on costs

  • 9/10 Julie ( Solo zakenreiziger) 

    van Sutton coldfield , GB  op  5 december 2008

    "A splendid Victorian hotel which has been presented in a modern way to make the most of space and character. Friendly and efficient service. Conveniently located next to the train station, and although this can mean some noise overnight it didn't bother me. But leave the car at home unless you are prepared to pay quite a large fee for your parking." (107856523)

    Nicely presented. Room was large, well equipped and clean, with a lovely bathroom. Staff were helpful and efficient. Breakfast was nice - I didn't have any other meals, but the room service menu was varied and looked like good value.

    Parking was very limited; despite advertising that it was free, there are actually only a few free spaces, and if these are taken you have to park on the station car park, for a fee of £12. I felt that this had been missold. I was also a little cold overnight - but I did go in the middle of a particularly cold spell (snow!).

  • 9/10 Sarah ( Groep collega's) 

    van York , GB  op  1 december 2008

    "We enjoyed the stayed - and it was ideal for attending a concert at the metro arena" (107202596)

    Staff were very helpful, particularly the man in charge of parking. Complimentary drinks much appreciated

    Very noisy

  • 8/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  1 december 2008

    "Very pleasant" (107508102)

    Meal at 5pm took a long time to come to table - 1/2 hr !! It was only 2 paninis and french fries

  • 10/10 Tim ( Solo zakenreiziger) 

    van Sawbridgeworth , GB  op  27 november 2008

    "Very comfortable and clean" (107611070)

    Very Helpfull staff,proximity to Newcastle station and city centre.

  • 10/10 Colleen ( Volwassen paar) 

    van Bedlington , GB  op  29 oktober 2008

    "Excellent." (107739014)

    Bright, clean room, with good decor and polite staff.

    Carpeting by elevator and flooring in elevator very shabby - needs replacing.

  • 9/10 Norman ( Solo vakantieganger) 

    van Marske by the sea , GB  op  24 oktober 2008

    "Excellent" (107784500)

    location excellent,as I travelled up by railway, no need for any additional travel costs. walking distance for city hall where I attended concert & quayside for meal & a beer.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  23 oktober 2008

    "A good hotel conveniently located. I would definitely recommend this hotel." (107736482)

    Very handy for the city centre and also right next door to the train station.

    It is a bit noisy at night but only what you would expect from a hotel right in the centre of the city.

  • 8/10 Anonymous ( Vriendengroep - volwassenen) 

    op  29 september 2008

    "Like the building's outlook appearance and its location a lot, the hotel has a lot of potential for enhancement. " (107232034)

    Very nice building, very convenient and close to the train/Metro/bus station. Hospitable in providing complimentary drinks in the fridge and using the gym facility. Cleaning staff friendly and helpful.

    Some rooms have no external windows, others facing the main street need double-glazed windows (very noisy esp. after 11pm when people line up at the bars/pubs on main streets). Carpets in common area need refurbishment.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  21 augustus 2008

    "Fully satisfied, use the hotel frequently and will continue to do so" (107277878)

    Good central location, leisure facilities, extensive room service selection with very good available times. Friendly staff. Quiet corradors so one is not frequently disturbed

    Poor lifts, one I feel is a service lift. Inclusive car parking facilities although the Railway carprk is on the door it is expensive to stay 24 hours.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  22 juli 2008

    "Shows a bit of wear; room a bit hot." (108080059)

    Nice value for money.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Roger ( Volwassen paar) 

    van Manchester , GB  op  14 mei 2008

    The hotel appeared tired and in need of refurbishment. It appeared that I could have got a lower rate if I had booked by telephone with the hotel

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Sigrid ( Solo vakantieganger) 

    van Hannover , DE  op  22 juli 2008

    "Ich habe mich im Hotel wohlgef" (108029527)

    Lage des Hotels nahe beim Bahnhof,Preis/Leistungsverh

    F

  • 10/10 Mike ( Solo vakantieganger) 

    van Highbridge , GB  op  5 juni 2008

    "As ever a comfortable and quiet night in this perfectly situated hotel. Staff friendly, approachable and helpful and the rooms modern, clean and in excellent order. Can't recommend the hotel highly enough." (97555732)

    Perfect location near to railway station and city centre attractions. Wonderful old building, but rooms feel clean and modern.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Elle ( Jong paar) 

    van Redcar , GB  op  3 juni 2008

    easy to book, reception staff pleasant and helpful

    the website could have a few more pictures to give a better idea of room sizes. The room was smaller than expected, and the bathroom was a little below the standard i was expecting for the price paid, as in the constrution of the actual bath units looked sloppily put together. In the morning even though the check out time was 11, we were disturb 3 times prior to 1015, once with a phone call, (did not answer it in time to find out where from), and twice from staff knocking at the door "to see if we were in". Also the room was extreamly warm even witht he bathroom extractor fan on, which made getting ready to go out fairly uncomfortable. Also we were disappointed the lesuire suit closed at 1700 hours on the saturday

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Linda ( Volwassen paar) 

    van Coventry , GB  op  31 mei 2008

    "excellent" (97035845)

    too many good points to fit into this small space/location/service/friendly/great decor/stylish room/excellent food/top quality

    none

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Rona ( Vriendengroep - volwassenen) 

    van Galashiels , GB  op  27 mei 2008

    "I found the hotel fitted the on-line description very accurately. The hotel was in good decorative order and although there was a slight leak in the shower cubilce, I reported this to the staff who sent someone imediately to sort this out. It didn't detract from our stay. the staff were very pleasant and helpful." (97237830)

    good town centre location. Use of the leisure club was an added bonus and very welcome

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Colin ( Ander) 

    van Colchester, essex , GB  op  8 mei 2008

    "Disappointed. The windows to our rooms didn't open as sash cords either broken or couldn't open as stuck by paint. Rooms too hot and we couldn't control temperature. The carpets smelt musty. The bathroom to one room was excellent, with separate shower and bath with shower over, obviously had been updated. The food (breakfast and lunch) was disappointing although we didn't have an evening meal so can't rate that. The fridge hadn't been turned on. We knew it would be noisy being in the middle of the city so can't complain but worse than we thought it would be. Our rooms were on 3rd and 4th floor. The top floor might have been better. The saving grace was the pool, gym facilities which my niece and I used while the men were at NUFC. Good location for young people wanting action and St. James' Park but better hotels for the price. It needs a lot more updating, TLC, and Jamie Oliver!!!" (97713937)

    Spacious room

    Rather dated room although bathroom had been updated. We booked two twin-bedded rooms , (both same price) 1 was spacious and the other extremely small, so much so that even the chap bringing room service was surprised!!

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