The Merchants Hotel, Manchester

Back Piccadilly, Off Oldham St, Piccadilly Gdns, Behind Nobles Arcade, Manchester, M1 1HP 0

Het Merchants Hotel ligt midden in het stadscentrum, vlak bij de Piccadilly Gardens. Het hotel is dicht bij nachtclubs en de hoofdstations. De internetfacilitei... more

 

£ Kamers vanaf £50 per nacht
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5/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
5/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
5/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 3/10 Linda ( Volwassen paar) 

    van Nottingham , GB  op  7 juli 2009

    Poor service and lack of towels when went to room. Room to warm no air conditioning

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  30 juni 2009

    "you get what you pay for it was basic but clean,good location,all we needed the room for was to sleep/" (107426256)

    staff were very frendly and helpful

    the room needed updating and the bed needed a new matress

  • 9/10 Christine ( Familie met jonge kinderen) 

    van Dudley , GB  op  30 juni 2009

    "Excellent positiion for the first time traveller. Everything was to hand did not have to worry about getting about. Was a delight, the staff were very accommodating, the service was excellent together with the choice of breakfast, from continental to full breakfast. Good value. The positioning of the hotel to the area was spot on, so near for the railwaystation, the metro, the free buses. Virtually opposite Piccadily Gardens themselves, which was a delight to sit and watch the world go by. To sum up a fantastic part of the weekend was to know that you had a good hotel to go back to. Would not hesitate to book again and hopefully will be coming back very soon." (107704865)

    Excellent positiion for the first time traveller. Everything was to hand did not have to worry about getting about. So near to the train station just a quick walk upto the hotel with no bother at all. Excellent breakfast facilities.

    Not anything at all.

  • 5/10 Anonymous ( Volwassen paar) 

    op  17 juni 2009

    "o.k. for the price and very well situated in the center. Saturday night is very hard because of the noise in the streets." (107367478)

    well situated nice lounge. very friendly young man made the check in and repaired everything that did not work in the room (the lady we saw the next days did not even smile).

    on week-ends very noisy poor breakfast rooms need refreshment. cleaning personal did not look after the room during our stay. cleaning personal should look regularly under the bed.

  • 2/10 Lusa ( Groep collega's) 

    van Staplehurst , GB  op  15 juni 2009

    The breakfast was adequate.

    The quality of cleanliness in rooms was bellow stantard. Beds were unconfortable. Broken items in the room (picture frame) and could be dangerous for anyone. Rooms in need of urgent redecoration (wall paper falling off in place, faded colour, outdated furniture...) The rapport of staff with customer lacked total professionalism (abruptness, lack of courtesy...)

  • 4/10 Ben ( Jong paar) 

    van Burbridge , GB  op  9 juni 2009

    "For £65 pounds a night very poor.." (107991880)

    There is nothing good i could say about this hotel for £65 a night.......

    Above a night club that finished at 6 in the morning and it sounded like i was in it, then people shouting and fighting till about 7.Room had wall paper missing and we had no wardrobes.

  • 3/10 Heather ( Vriendengroep - volwassenen) 

    van Pembrokeshire , GB  op  3 mei 2009

    "ok" (107452697)

    bed was clean

    bed uncomfortable, tv didnt work, only one towel, only one curtain,not very friendly

  • 9/10 James ( Jong paar) 

    van Aston , GB  op  29 april 2009

    "great location. room was fine, dont expect a 5* room for £48. great for a single night stay and for MEN and city centre - we where there watching pink at the men (which is a 5 min walk away). the hotel is just off the main street, by debenhams. there is a car park in tib street, which is the closest. it's £13 for upto 12-24 hours. the tib strret car park is 10 meters down the road and around one corner. there is also a multi storey just next to the tib strret car park. room perfectly fine, could do with a bit of a repain perhaps but not dowdy, perfectly fine." (107519336)

    cheap, good location. - it's not really down an alley as one review says, it's just behind the main street by the debenhams.

  • 3/10 Choon wei winston ( Jong paar) 

    van Singapore , SG  op  28 april 2009

    no good points at all!

    noisy! A bar at ground floor. Music was played until 4am!!! Cant sleep at all.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  20 april 2009

    "Basic good value BandB in city centre." (107736225)

    Good value for money.Usefull central location.

    TV did not work at all. Receptionist not available upon my arrival.I waited 20 mins on the pavement before being let into the hotel. Breakfast is not served early enough for people on business trips.

  • 3/10 Peter ( Solo zakenreiziger) 

    van Bury st edmunds , GB  op  14 april 2009

    "Never stay there again and wish i had taken notice of the webb comments about this hotel. Why does Active Hotels keep this hotel on its system." (107573046)

    Can't find any.

    Grubby/noisy and no breakfast because the owner had forgot to buy any bread

  • 4/10 Sharon ( Familie met jonge kinderen) 

    van Millisle co down , GB  op  10 april 2009

    "ok for two males on a football weekend wouldn't take a female anywhere near it" (107765818)

    central area

    tv above headboard on bed ,no channels bar sporting events, no wardrobe

  • 7/10 Anonymous ( Jong paar) 

    op  3 april 2009

    "fantastic value, fantastic location.not the sort of hotel you'd chose for a romantic stay, but perfect for local events, concerts, shopping trips. is exactly what you pay for and would almost definately use again!" (107416785)

    location was fantasic if your looking to be close to main attractions. price was also really good if you take into consideation the location, in terms of train station and shoping facilities

    if i had paid more, i would have expected more!! but as we got a city centre hotel for so cheap..no bad points really!! it is noisy though, take your ear plugs!

  • 6/10 Anonymous ( Groep collega's) 

    op  11 maart 2009

    "done the job for getting your head down" (107759237)

    great staff, very friendly and helpful

    only 1 key per room , showers cold and in poor condition, no stopper in washbasin for shaving

  • 4/10 Anonymous ( Groep collega's) 

    op  14 februari 2009

    "v/pore" (107577429)

    nill

    bathroom rooms

  • 6/10 Neil ( Solo vakantieganger) 

    van Gosport , GB  op  20 januari 2009

    "This is considered a low cost hotel and this is reflected in the hotels standards with the exception of the staff who were good." (107697700)

    Friendly and helpful staff.

    Standard of decor of room, its fitting and hotel generally needs improving considerably.

  • 2/10 Anonymous ( Solo zakenreiziger) 

    op  28 september 2008

    "DO NOT TAKE BOOKINGS FOR THE MERCHANTS HOTEL IN MANCHESTER if you wish to preserve any kind of reputation as a source of travel for the business or professional traveller. Having booked hotels online before I expected that you would provide hotels that were respectable and of a particular standard. I also expected that you would find places that treated the customer with respect. FOR THE GOOD OF YOUR OWN REPUTATION AND FOR THE SAKE OF FUTURE TRAVELLERS WHO MAKE THE SAME MISTAKE AS I DID PLEASE AT THE VERY LEAST WARN CUSTOMERS THAT THIS IS A HOTEL WHICH SEES ITSELF AS VERY BASIC AND WITHOUT ANY RESPONSIBILITY FOR CUSTOMER CARE. I HAVE A GOOD MIND TO REPORT THE WHOLE THING TO SUCH SITES AS TRIPADVISOR. I THOUGHT ACTIVE HOTELS PROVIDED A RESPECTABLE SERVICE. " (107137745)

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  18 december 2008

    "Good hotel, good price" (107700896)

    Good location, reasonable price. Very good cooked breakfast

    1 lift out of order for 5 days. Tea and coffee at breakfast were very poor

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  18 december 2008

    "very good" (107836209)

    value for money

    poor decoration

  • 2/10 Steve ( Volwassen paar) 

    van Christchurch , NZ  op  22 september 2008

    "felt very unsafe " (107101069)

    false advertising including the photo of the hotel name.The entrance is off a side street, it is in repair with the only thing working the internet as it is an internet cafe.Dirty, vinyl lifting off floors,shower doors incorrectly hung,1 bed nearly on the floor, mattress unfit for sleeping on. pillows interesting and 1 towel for 2 with half a roll of toilet paper for 2 days.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Groep collega's) 

    op  12 november 2008

    "wouldn't go again.. i'd apy more to have bit of luxury" (107915280)

    Warm room, good shower.. good breakfast..

    Curtains hangin off rail...1 half of curtains on other window wasn't even attached just rolled up on the ledge... dirty bathroom floor..tatty furniture! woke at 6.30 next day by binmen..

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Jong paar) 

    op  9 december 2008

    "only spent one of my live time,never going the same hotel again." (107522791)

    good location,city centre,easy access....

    need to do more refurbishment,staircase with wore off carpet,people pee and shout around the mews at night time.Not enough facilities inside the room; no cups,no kettle,no welcome amenrity or refreshments.unsafety and disfunction television set closed to the bed with live wire around.provided unhygienic bare soap.no cleaning and tidy up for the following stay,or change of new towels.The cupboard is cleaned that ever ,but only provided 1 hanger at the whole . The worst,never find an comfort sleep at night,because downstair the pud playing music very lound till morning at 4am.The price was fairly expensive.In real it only costs 2+ rate hotel.

  • 2/10 Cheryl ( Groep collega's) 

    van Paisley , GB  op  30 november 2008

    "horrible stay, never again" (107811071)

    was right in center of town.

    arrived and staff couldnt find my reservation. broken cupboard in room, condoms stuck on ceiling, no toilet paper in toilet and staff reluctant to go find some. bird feathers on carpet and very dusty.

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  25 november 2008

    "awful. Truly one of my worst hotel experiences in this country" (107796296)

    proximity to event venuw ie central Manchester near taxi rank

    seedy, dirty, tatty, noisy, scary, inadequate breakfast (one crust of bread on display until i went and found someone who had to go out and buy a loaf) friend was told to move to another room after 1 night then the following day after packing and storing case in my room was then told could stay in original room. No explanation given. very difficult to find entrance.

  • 4/10 Anonymous ( Jong paar) 

    op  20 november 2008

    "good nights sleep but service unwelcoming" (107306858)

    hotel room was clean and basic.

    Were not even shown where the dining room was for breakfast, so did not bother getting up for this. Staff were not friendly and welcoming at all which made us not want to stay there when we arrived.

  • 2/10 Anonymous ( Solo vakantieganger) 

    op  17 oktober 2008

    "Awful, never stay there again and will advise others not to. " (107616140)

    Rude staff, reception was closed at night and when we left in the morning. had to return later in the evening to pick my key deposit. Paid for breakfast but didn't receive any.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Sarah ( Groep collega's) 

    van Uxbridge , GB  op  16 september 2008

    "For one night it was ok and would stay again as it was convenient for going out and for going to the shopping centre while waiting for our coach. " (107160118)

    good access to the city centre, nice shower.

    only 1 large towel, between 2 people. It was a twin room, surely there shoudl have been at least 2 towels..?

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Paul ( Groep collega's) 

    van London , GB  op  5 november 2008

    "Satisfactory for weekend break near to main line Railway Stations y" (107215168)

    Good location ,availability of self service breakfast reasonable room rates Internet facility available (though not used )

    Carpet on stairs torn, no plugs in washbasin, rooms not serviced/beds not made up on the 2nd day,one curtain missing in one room TV reception in both rooms very poor

  • 4/10 Anonymous ( Jong paar) 

    op  6 oktober 2008

    "ok, would stay again only because it was cheap" (107825459)

    broken light in bathroom wasnt sorted after we complained

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  13 september 2008

    "Good value for money budget hotel" (108030681)

  • 3/10 Anonymous ( Groep collega's) 

    op  9 september 2008

    Awful - rooms were in a very poor condition. Breakfast was also very poor. Not at all worth the money paid.

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  5 september 2008

    "would have been better off staying at a hostel." (107272626)

    location to city centre

    the guy who checked me in was rude, only one shower and bathroom for an entire floor. The TV never got a reception.

  • 3/10 Matthew ( Vriendengroep - volwassenen) 

    van San pedro , US  op  2 september 2008

    "I would not recommend." (107243974)

    Location. Close to train station, shops, and food. Manager accommodating.

    Noisy. No staff available at 8 AM. Old, but not quaint.

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  20 augustus 2008

    "won't b back here! was cheap but now know why!!" (107280244)

    Very close to city center, bus station and shopping all very close.

    room was very small, sink was hanging off wall, no private shower

  • 3/10 Anonymous ( Volwassen paar) 

    op  24 juni 2008

    "Adequate for an overnight stay but wouldn't put up with it for any longer than one night." (97977928)

    Near to what we wanted

    Had to change room we had booked due to staff over booking although we had a reduction in price.The toilet which was situated on the landing had no toilet paper and the bed was falling apart at the headboard.The bedroom curtains were short of hooks so we were unable to close the curtains properly.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  30 juli 2008

    "not good" (108062362)

    good transport system

    Very bad area we thought, people vomiting outside hotel, smells, and when we went to our room very intimidated by people outside shouting, smashing bottles etc. one man was shouting abuse up at our windown and my young daughter and myself did not sleep with all the noice

  • 6/10 James ( Solo zakenreiziger) 

    van Tallinn , EE  op  28 juli 2008

    "Good value for the money. Accurate description of what I would get." (108076604)

    Safe Clean Basic Good location Cheap Exactly as described, Hotel did call my mobile in Estonia to tell me that check in was at 10 pm but I was already in the UK. Breakfast was sinple but adequate.

    On arrival the clerk did not want to accept my 50 pound note because of problems in the past, also no light and no TV. Light was fixed for next day. TV never worked. No chair in room. I have a bad knee and stairs were painful.

  • 3/10 Anonymous ( Jong paar) 

    op  26 juli 2008

    Really good location

    No cap park..Had to pay extra 16.00 pounds for a pay and dispaly for one nights stay. Also hotel room door did not lock properly so therefore thought security was poor.

  • 7/10 Anonymous ( Familie met oudere kinderen) 

    op  16 juli 2008

    "o.k for 1 night it served its purpose, somewhere to sleep" (97162976)

    it was central manchester and close to where we needed to be

    holes in the entrance wall

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  8 juli 2008

    "For the price it was ok but it would be nice to feel more welcome" (97631995)

    Able to get breakfast after 9 Comfortable bed

    Attitude of male staff Lack of adequate payment facilities Unable to change television channels

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