The Merchants Hotel, Manchester

Back Piccadilly, Off Oldham St, Piccadilly Gdns, Behind Nobles Arcade, Manchester, M1 1HP 0

Het Merchants Hotel ligt midden in het stadscentrum, vlak bij de Piccadilly Gardens. Het hotel is dicht bij nachtclubs en de hoofdstations. De internetfacilitei... more

 

£ Kamers vanaf £50 per nacht
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6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
5/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
5/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 5/10 Anonymous ( Vriendengroep - volwassenen) 

    op  22 november 2009

    "Not good" (108337730)

    Cheap

    Room near street and it's noisy during night

  • 4/10 Amy ( Groep collega's) 

    van Lancaster , GB  op  21 november 2009

    "good value, questionable room security." (108481502)

    good value for money. £29 between 2 people when your just using th hotel as a base for a night out is good no matter what th rooms like. The sheets were clean an bed was comfortable that the most important thing!

    the room was shabby but it didnt bother me. the only thing that bothered me was the room door had obviously been kicked in a few times an was not secure even when we locked it.

  • 2/10 Zainuddin ( Volwassen paar) 

    van Shah alam, selangor , MY  op  20 november 2009

    "Couldt wait to get away." (108480685)

    Breakfast room was good

    Highly disapppointed, the impression given in the internet was so misleading that it amount to deceiving clients.

  • 3/10 Anonymous ( Jong paar) 

    op  14 november 2009

    "Disgusting, unplesant, unhygenic, unwelcoming. I will read ALL reviews next time before booking, I'm taking no chances. Wouldn't choose to stay in Manchester again anyway." (108535488)

    We were close to the Piccadilly station, City Centre and a taxi ride away from the Appollo

    Loo roll only available on request Smoke detector in room covered with a carrier bag Loud noises heard all night Too warm - radiators on full all night - unbarable Breakfast was late, unorganised and little choice Plug sockets did not work - so TV, kettle and my phone charger didn't work No towels so couldn't shower - plug sockets didn't work so straighteners and hairdryer didn't work anyway Hotel was down a back alley - unpleasant Dirty room Broken door in en-suite so had to go to the loo with door open No soap to wash hands

  • 4/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  13 november 2009

    "I did not have great expectations as this was a cheap hotel,but it was rather seedy.Situated up a narrow backstreet with a grubby entrance and few operational lightbulbs.I requested 2 extra bed pillows(only 2 provided for double room)from 2 different people and they still did not appear. Had to chase staff for milk at breakfast time.There was no one available in the breakfast room so had to go to reception.Shortage of bread and fruitjuice.I asked advice about local restaurants and bus routes but staff unable to oblige.I was just pointed to some leaflets which apprently someone had 'dropped off'.In my view the Merchants Hotel is run on a shoestring and it shows.On the whole an experience I would not repeat cheap or otherwise!" (108667216)

    cheap and breakfast room was fine tidy clean with new looking chairs,clean tablecloths.good range of cereals,tea and coffee.Provision of kettle/tea and coffee in bedroom.2 clean towels,bedding sparse but clean.

    room too hot could't open window more than a couple of inches.Bathroom horrible whole ceiling with peeling paint hanging off.Corner of bedroom had water damage and peeling paint.flooring in bathroom cheap and badly fitted.Shower mouldy.

  • 9/10 Collette ( Solo zakenreiziger) 

    van Cheilly les maranges , FR  op  9 november 2009

    "OK - pretty good for city centre & fairly quiet - but then I always take ear plugs." (108368738)

    I think this hotel is good value for money in the very centre of Manchester - within walking distance of the railway station & car parks.

    It would be nice to have a shower room - even if shared - & more toilet paper

  • 2/10 Paul ( Solo zakenreiziger) 

    van London , GB  op  8 november 2009

    There were none !! The Hotel was a discrace! I booked in for 3 nights which I had to pay for in advance and checked out after only one night. I am at the loss of the other two nights accommodation which I had paid for and would like to have this returned. There was nobody in authority on the morning I checked out to deal with over the matter and I left my phone number for the manager to call but have still heard nothing !!

    Paint falling off the ceiling. Room untidy. Room noisy. Generally not very clean. Expensive based on poor standard. Bathroom shower not clean and water far too hot and not able to reduce temperature

  • 3/10 Robert ( Solo zakenreiziger) 

    van Ramsgate , GB  op  14 oktober 2009

    "Staff polite but very unhelpful, maybe not their fault. Reporting faults were excepted so matter of fact as though they new nothing would be done. This was the worst experience I have ever had in a hotel. No excuses for the filth under the beds and along the pipework !!" (107953926)

    Rooms very very unclean, Bed Broken, Rat Poison in room. TV reception poor. No Curtains (apparently stolen) expected to put up with it. Wall paper ripped and splinters of wood exposed. what on earth were those stains in the carpet?

  • 8/10 Jemma ( Man/man of vrouw/vrouw paar) 

    van Southampton , GB  op  14 oktober 2009

    "Good, like ronseal it did what it said on the tin." (108674965)

    Great location, given key to outer door so no waiting around for a nightporter to open the door late at night, friendly polite receptionist.

    Loud music from nearby bar, but you expect that in a city centre hotel, didn't stop me sleeping!

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  6 oktober 2009

    "Distinctly average - or maybe not even that good. Too much money for not enough quality." (108652571)

    Carpets were quite dirty in places, tap not fixed properly to the sink in my room, shower door didn't close properly, TV aerial wire trailing across the room, poor TV reception, no cooked breakfast available, breakfast starts too late - 9.15am at weekends and 8.30 am weekdays.

  • 3/10 John ( Solo vakantieganger) 

    van Derby , GB  op  22 september 2009

    "my worst ever experience in a hotel" (108288047)

    man on reception was very helpful

    been told breakfast room was closing at 9.30 when i was told breakfast started at 9.30 and is advertised to 11 am , woman running breakfast room was very rude to paying customers

  • 5/10 Helen ( Man/man of vrouw/vrouw paar) 

    van Uckfield , GB  op  6 september 2009

    "Served its purpose basically u get what u pay for." (107468573)

    Location was good as in the city centre. Close to the train station.

    Bit noisy. Could do witha bit of a makeover.

  • 3/10 Anonymous ( Vriendengroep - volwassenen) 

    op  21 augustus 2009

    "worst hotel have ever stayed in - would never even think about staying there again." (108147798)

    what good points

    no lift - but never told - no toilet in bedroom - asked for twin bedded room but not told none available at time of booking - also noise both inside and outside hotel made it impossible to sleep. room so small could not move around. no phone in room. first time ever had to leave a deposit for keys

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  21 augustus 2009

    "not recommendable" (108852844)

    location

    television did not work (something wrong with the arial) - not repaired for 4 days no hot water in the shower - not repaired for three days dirty linen under my bed - not removed room not cleaned or bin emptied for 4 days

  • 4/10 Anonymous ( Solo vakantieganger) 

    op  29 juli 2009

    "Did not recieved any sleep because of noise and hard bed with uncomfortable pillow different informatation on hotel on prices to advertisment on net.room clean thou and staff friendly.needs a few things changed and made clear. could be a good cheap hotel and is handy for piccadilly." (108872608)

    clean room easy access to my frienda night manager very helpful when locked out of room

    bed hard. pillow too thin. prices on the outside of hotel different to charges. breakfast was suppose to be included but notice on door stated charge of £4.50. room noisy not hotel fault outside noise, so could not sleep.internet stated reception was open all friday night but had to pay for keys when I arrived although recieved money back.no notice to inform you that keys must go with you because door will lock if you go to toilet or leave room.

  • 5/10 Anonymous ( Groep collega's) 

    op  17 juli 2009

    "Only stayed 1 night - decent hotel, mayeb a just slightly overpriced - £50 for the night would have been better. Wasn't expecting much, just needed a place to crash for the night." (107403257)

    Central location good option for a cheap hotel

    Old furniture shower door didn't close very basic could be noisy on the weekend

  • 3/10 Linda ( Volwassen paar) 

    van Nottingham , GB  op  7 juli 2009

    Poor service and lack of towels when went to room. Room to warm no air conditioning

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  30 juni 2009

    "you get what you pay for it was basic but clean,good location,all we needed the room for was to sleep/" (107426256)

    staff were very frendly and helpful

    the room needed updating and the bed needed a new matress

  • 9/10 Christine ( Familie met jonge kinderen) 

    van Dudley , GB  op  30 juni 2009

    "Excellent positiion for the first time traveller. Everything was to hand did not have to worry about getting about. Was a delight, the staff were very accommodating, the service was excellent together with the choice of breakfast, from continental to full breakfast. Good value. The positioning of the hotel to the area was spot on, so near for the railwaystation, the metro, the free buses. Virtually opposite Piccadily Gardens themselves, which was a delight to sit and watch the world go by. To sum up a fantastic part of the weekend was to know that you had a good hotel to go back to. Would not hesitate to book again and hopefully will be coming back very soon." (107704865)

    Excellent positiion for the first time traveller. Everything was to hand did not have to worry about getting about. So near to the train station just a quick walk upto the hotel with no bother at all. Excellent breakfast facilities.

    Not anything at all.

  • 5/10 Anonymous ( Volwassen paar) 

    op  17 juni 2009

    "o.k. for the price and very well situated in the center. Saturday night is very hard because of the noise in the streets." (107367478)

    well situated nice lounge. very friendly young man made the check in and repaired everything that did not work in the room (the lady we saw the next days did not even smile).

    on week-ends very noisy poor breakfast rooms need refreshment. cleaning personal did not look after the room during our stay. cleaning personal should look regularly under the bed.

  • 2/10 Lusa ( Groep collega's) 

    van Staplehurst , GB  op  15 juni 2009

    The breakfast was adequate.

    The quality of cleanliness in rooms was bellow stantard. Beds were unconfortable. Broken items in the room (picture frame) and could be dangerous for anyone. Rooms in need of urgent redecoration (wall paper falling off in place, faded colour, outdated furniture...) The rapport of staff with customer lacked total professionalism (abruptness, lack of courtesy...)

  • 4/10 Ben ( Jong paar) 

    van Burbridge , GB  op  9 juni 2009

    "For £65 pounds a night very poor.." (107991880)

    There is nothing good i could say about this hotel for £65 a night.......

    Above a night club that finished at 6 in the morning and it sounded like i was in it, then people shouting and fighting till about 7.Room had wall paper missing and we had no wardrobes.

  • 3/10 Heather ( Vriendengroep - volwassenen) 

    van Pembrokeshire , GB  op  3 mei 2009

    "ok" (107452697)

    bed was clean

    bed uncomfortable, tv didnt work, only one towel, only one curtain,not very friendly

  • 9/10 James ( Jong paar) 

    van Aston , GB  op  29 april 2009

    "great location. room was fine, dont expect a 5* room for £48. great for a single night stay and for MEN and city centre - we where there watching pink at the men (which is a 5 min walk away). the hotel is just off the main street, by debenhams. there is a car park in tib street, which is the closest. it's £13 for upto 12-24 hours. the tib strret car park is 10 meters down the road and around one corner. there is also a multi storey just next to the tib strret car park. room perfectly fine, could do with a bit of a repain perhaps but not dowdy, perfectly fine." (107519336)

    cheap, good location. - it's not really down an alley as one review says, it's just behind the main street by the debenhams.

  • 3/10 Choon wei winston ( Jong paar) 

    van Singapore , SG  op  28 april 2009

    no good points at all!

    noisy! A bar at ground floor. Music was played until 4am!!! Cant sleep at all.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  20 april 2009

    "Basic good value BandB in city centre." (107736225)

    Good value for money.Usefull central location.

    TV did not work at all. Receptionist not available upon my arrival.I waited 20 mins on the pavement before being let into the hotel. Breakfast is not served early enough for people on business trips.

  • 3/10 Peter ( Solo zakenreiziger) 

    van Bury st edmunds , GB  op  14 april 2009

    "Never stay there again and wish i had taken notice of the webb comments about this hotel. Why does Active Hotels keep this hotel on its system." (107573046)

    Can't find any.

    Grubby/noisy and no breakfast because the owner had forgot to buy any bread

  • 4/10 Sharon ( Familie met jonge kinderen) 

    van Millisle co down , GB  op  10 april 2009

    "ok for two males on a football weekend wouldn't take a female anywhere near it" (107765818)

    central area

    tv above headboard on bed ,no channels bar sporting events, no wardrobe

  • 7/10 Anonymous ( Jong paar) 

    op  3 april 2009

    "fantastic value, fantastic location.not the sort of hotel you'd chose for a romantic stay, but perfect for local events, concerts, shopping trips. is exactly what you pay for and would almost definately use again!" (107416785)

    location was fantasic if your looking to be close to main attractions. price was also really good if you take into consideation the location, in terms of train station and shoping facilities

    if i had paid more, i would have expected more!! but as we got a city centre hotel for so cheap..no bad points really!! it is noisy though, take your ear plugs!

  • 6/10 Anonymous ( Groep collega's) 

    op  11 maart 2009

    "done the job for getting your head down" (107759237)

    great staff, very friendly and helpful

    only 1 key per room , showers cold and in poor condition, no stopper in washbasin for shaving

  • 4/10 Anonymous ( Groep collega's) 

    op  14 februari 2009

    "v/pore" (107577429)

    nill

    bathroom rooms

  • 6/10 Neil ( Solo vakantieganger) 

    van Gosport , GB  op  20 januari 2009

    "This is considered a low cost hotel and this is reflected in the hotels standards with the exception of the staff who were good." (107697700)

    Friendly and helpful staff.

    Standard of decor of room, its fitting and hotel generally needs improving considerably.

  • 2/10 Anonymous ( Solo zakenreiziger) 

    op  28 september 2008

    "DO NOT TAKE BOOKINGS FOR THE MERCHANTS HOTEL IN MANCHESTER if you wish to preserve any kind of reputation as a source of travel for the business or professional traveller. Having booked hotels online before I expected that you would provide hotels that were respectable and of a particular standard. I also expected that you would find places that treated the customer with respect. FOR THE GOOD OF YOUR OWN REPUTATION AND FOR THE SAKE OF FUTURE TRAVELLERS WHO MAKE THE SAME MISTAKE AS I DID PLEASE AT THE VERY LEAST WARN CUSTOMERS THAT THIS IS A HOTEL WHICH SEES ITSELF AS VERY BASIC AND WITHOUT ANY RESPONSIBILITY FOR CUSTOMER CARE. I HAVE A GOOD MIND TO REPORT THE WHOLE THING TO SUCH SITES AS TRIPADVISOR. I THOUGHT ACTIVE HOTELS PROVIDED A RESPECTABLE SERVICE. " (107137745)

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  18 december 2008

    "Good hotel, good price" (107700896)

    Good location, reasonable price. Very good cooked breakfast

    1 lift out of order for 5 days. Tea and coffee at breakfast were very poor

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  18 december 2008

    "very good" (107836209)

    value for money

    poor decoration

  • 2/10 Steve ( Volwassen paar) 

    van Christchurch , NZ  op  22 september 2008

    "felt very unsafe " (107101069)

    false advertising including the photo of the hotel name.The entrance is off a side street, it is in repair with the only thing working the internet as it is an internet cafe.Dirty, vinyl lifting off floors,shower doors incorrectly hung,1 bed nearly on the floor, mattress unfit for sleeping on. pillows interesting and 1 towel for 2 with half a roll of toilet paper for 2 days.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Groep collega's) 

    op  12 november 2008

    "wouldn't go again.. i'd apy more to have bit of luxury" (107915280)

    Warm room, good shower.. good breakfast..

    Curtains hangin off rail...1 half of curtains on other window wasn't even attached just rolled up on the ledge... dirty bathroom floor..tatty furniture! woke at 6.30 next day by binmen..

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Anonymous ( Jong paar) 

    op  9 december 2008

    "only spent one of my live time,never going the same hotel again." (107522791)

    good location,city centre,easy access....

    need to do more refurbishment,staircase with wore off carpet,people pee and shout around the mews at night time.Not enough facilities inside the room; no cups,no kettle,no welcome amenrity or refreshments.unsafety and disfunction television set closed to the bed with live wire around.provided unhygienic bare soap.no cleaning and tidy up for the following stay,or change of new towels.The cupboard is cleaned that ever ,but only provided 1 hanger at the whole . The worst,never find an comfort sleep at night,because downstair the pud playing music very lound till morning at 4am.The price was fairly expensive.In real it only costs 2+ rate hotel.

  • 2/10 Cheryl ( Groep collega's) 

    van Paisley , GB  op  30 november 2008

    "horrible stay, never again" (107811071)

    was right in center of town.

    arrived and staff couldnt find my reservation. broken cupboard in room, condoms stuck on ceiling, no toilet paper in toilet and staff reluctant to go find some. bird feathers on carpet and very dusty.

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  25 november 2008

    "awful. Truly one of my worst hotel experiences in this country" (107796296)

    proximity to event venuw ie central Manchester near taxi rank

    seedy, dirty, tatty, noisy, scary, inadequate breakfast (one crust of bread on display until i went and found someone who had to go out and buy a loaf) friend was told to move to another room after 1 night then the following day after packing and storing case in my room was then told could stay in original room. No explanation given. very difficult to find entrance.

  • 4/10 Anonymous ( Jong paar) 

    op  20 november 2008

    "good nights sleep but service unwelcoming" (107306858)

    hotel room was clean and basic.

    Were not even shown where the dining room was for breakfast, so did not bother getting up for this. Staff were not friendly and welcoming at all which made us not want to stay there when we arrived.

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