Best Western Merrion Hotel, Leeds

Wade Lane, The Merrion Centre, Leeds, LS2 8NH 3

Dit moderne, vriendelijke stadshotel ligt op slechts 5 minuten lopen van de universiteiten van Leeds Met en Leeds. Ook leent het hotel zich uitstekend voor lief... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
7/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Lee ( Solo vakantieganger) 

    van Cottingham , GB  op  15 november 2009

    "Good location, Clean hotel but dated." (108825106)

    Helpful staff, good location, near car parking, clean room, nice bathroom

    Car Park price, old TV, old appearance of hotel and room.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  14 november 2009

    "Could be better." (108695021)

    Nice clean room, adequately equipped.

    Newspaper did not arrive. Morning call did not come. Room has no cup, had to request it. Got tea, coffee and sugar sachets but no milk. Noisy - next to a busy road and people talked loudly overnight into early hours of the morning. Hot food in a poorly lit area in the breakfast room.

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  1 november 2009

    "Clean but old fashioned hotel. Needs a refurb." (108959262)

    Checking in staff(polite woman, helpful bloke), nice bathroom, clean room, car park, location.

    Old fashioned TV with no remote and poor choice of channels, bedside light didn't work, noisy(due to poor windows). Guy on reception in the morning was more interested in his phone call and PC screen than dealing with me.

  • 5/10 Anonymous ( Jong paar) 

    op  8 oktober 2009

    Good location.

    We had to ask twice for additional toilet roll, we asked for soap which we never got, the tv had a terrible signal, pillows were uncomfortable, bed was made poorly

  • 5/10 Andrew ( Groep collega's) 

    van St helens , GB  op  7 september 2009

    "Apart from the above, the hotel was good, location is nice and staff were o.k." (107751016)

    I have a broken collarbone and had to fill in my registration form with my broken hand, I thought the receptionist could have done it for me with me just signing it at the end, also there was a big stain on the carpet in my room, room 425

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  7 juli 2009

    "Hotel could do with more facilities" (107430780)

    Clean and comfortable once the weather got cooler

    Bad area of town and very noisy at night outside. Arrived in heat wave and directed to lounge with no air con and no drinks service. System had broken down so had to wait a long time for a room - again much too hot with no air conditioning. Fan eventually helped. Breakfast adequate but not good.

  • 10/10 ( Volwassen paar) 

    van Cleveland , GB  op  23 juni 2009

    "a very relaxing stay." (107591091)

    very clean,i am a cleaning supervisor myself,and did my own audit on our room ,it was cleaned to a very good standard.

    no bad points.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  26 mei 2009

    "Adequate." (107395002)

    price was reasonable. location convenient

    Bed collapsed. I was moved to another room, but toilet seat was missing (replaced promptly when I pointed this out). Quite happy to use toiletries from large bottles, but second room provided no shampoo and staff told me liquid soap was the same - not convinced! A lot of noise in the early hours every morning from clubbers leaving the club down the road - nothing the hotel can do about this, I know.

  • 3/10 Aidan ( Jong paar) 

    van Manchester , GB  op  19 april 2009

    "not a warm welcome would go else where next time ..." (107474254)

    close to centre and spacious rooms not much else to offer.

    dirty bathrooms, offered on site parking for free at hotel on the internet when arrived told to go to multi-storey car park and pay £1o.50. We also payed for room on internet which we then got asked for the payment on arrival again a total nightmare we did not expect this we only had enough money on us for the night out when questioned there was no help we just had to pay .look into prices and parking before booking on the internet.

  • 8/10 Maria ( Vriendengroep - volwassenen) 

    van Nicosia , CY  op  11 april 2009

    "wonderful.I enjoyed my stay." (107560229)

    everything was good

  • 6/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  6 april 2009

    "Very little rest gained" (107961249)

    Professional, timely staff. Clean facilities

    Too noisy. Mattress and pillows rock hard and impossible to sleep on. Room to humid to rest in.

  • 7/10 Anonymous ( Volwassen paar) 

    op  27 maart 2009

    "good, parking expensive." (107827067)

    Staff helpfull & friendly. We were tight for time with evening meal, Restuarant service was quick & of good quality, shame we had to rush it.

    Bathroom was inadequately cleaned, human hair on wall over bath,(hence poor room)we complained and were very quickly moved & upgraded, receptionist was apologetic & offered to help us move.

  • 5/10 Anonymous ( Jong paar) 

    op  3 maart 2009

    "The stay in general was alright as we aren't very fussy - but I do feel the hotel could do more for its guests." (107332012)

    very central location

    the pictures of the hotel do not give a realistic image of the hotel. the hotel looks dark and gloomy from outside. Lack of soap and shampoo also within the room. Despite requesting an early check in, upon arrival, we were denied this,and had to wait 4hours

  • 3/10 Anonymous ( Jong paar) 

    op  19 februari 2009

    "I went for Best Western because i have stayed in one in Colchester Essex, and that was really nice and we got upgraded for free, but this one SUCKED. It gives a bad name for the other Best Westerns, that actually care about there customers." (107655818)

    The reason i booked the hotel was somewhere to sleep after a night out. I checked in not long before midnight, and it was obvious we were going out for the night. When i came to the hotel after my night out 3/4am, the main entrance was padlocked. I couldn't find another way in, so i had nowhere to stay. When i checked in and paid i should have been warned about the doors being PADLOCKED before i paid and checked in, and left all my stuff there. I had to go out of my way in the morning to come back to the hotel "That has not parking" to retrieve all of my stuff, before having a 4 hour journey without any sleep. Not impressed at all.

  • 7/10 Angela ( Volwassen paar) 

    van Barnoldswick , GB  op  9 december 2008

    "special offer so good value for money" (107324454)

    central location. Access to parking at discounted rates.

    Small rooms. Chaotic breakfast. Furniture and fixtures dated and worn.

  • 9/10 Anonymous ( Groep collega's) 

    op  25 november 2008

    "Very good in general once we found the entrance. Parking building was convenient to a back entrance to the hotel. Might be useful for this to be made explicitly clear for people arriving by car. " (107635060)

  • 7/10 Anonymous ( Ander) 

    op  13 november 2008

    "good in parts" (107985862)

    Clean room Nice evening meal convenient location

    Poor breakfast: cold bacon,coffee old and strong, little choice left at 8.15. Ceiling to dining room leaking into several buckets.

  • 8/10 Panayiotis ( Solo zakenreiziger) 

    van Amaroussion , GR  op  31 oktober 2008

    CLEAN, IN THE CITY CENTER

    BED, FACILITIES, BREAKFAST

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  6 oktober 2008

    "Nice comfortable hotel, very comfortable bed. I slept really well. I like the hotel because it is so convenient too. " (107165849)

    I found the hotel a short walk to the shopping centre, and the theatres, the car parking facilities are great, I managed to park close to the upper entrance to the hotel and with the discount I was pleased with the fee. My room was very comfortable. I have stayed here twice before

    The breakfast was good overall, but the bacon was a little overdone for my taste. Also I like cream in my coffee and there was none available.

  • 8/10 Anonymous ( Groep collega's) 

    op  24 september 2008

    "I reckon this was great value for money and would defo come back!" (99718173)

    Excellent food in restaurant - and loads of it. Friendly staff. Great central location.

    Restaurant wasnt open till after 6:30 pm

  • 6/10 Kelvin ( Solo zakenreiziger) 

    van Templecombe , GB  op  29 augustus 2008

    Found it ok

    They lock the door at night and you have to keep banging to get in. No fied eggs at breakfast just luke warm scrambled and the cost was

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  29 juli 2008

    "Friendly staff, clean, smart, good central location, adjoining discount parking. Just shame about the high price and broken window." (97630311)

    Changed my double room to a single room at my request due to my partner not being able to attend.

    Cost of room over-priced. Window in room would not close, so I couldn't close out the noisey street below. Therefore didn't get hardly any sleep!

  • 5/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  23 juni 2008

    Good location, good sized room, convenient for centre. Parking close by and reasonable cost

    Not clear where to park when checking in - got 'trapped' in a queue of cars. Need information on web site re. entering car park before checking in. Extractor fan in bathroom did not work. Very noisy overnight - no air conditioning so had to have window open. City centre noise a disturbance all night. Food way too expensive compared to that available locally.

  • 9/10 Valerie ( Volwassen paar) 

    van Sowerby bridge , GB  op  22 juni 2008

    "Enjoyable though as we were there for early outpatient appointment at the LGI re very serious operation it wasn't really a fun visit. Hotel beautifully quiet, we were most impressed" (97712286)

    Very helpful staff and most enjoyable dinner - freshly cooked, hadn't been hanging around for ages. Dining room very pleasant. Sinful croissants were delicious at breakfast - ate such large dinner couldn't manage much breakfast - shame.

    Pot of tea not hot enough at breakfast though freshly drawn from machine (this is nitpicking)Room could have been larger, but quite adequate

  • 8/10 Anonymous ( Ander) 

    op  9 juni 2008

    "Fine for our purpose of business accomodation but I wouldn't recommend it for people taking a break in Leeds." (97466803)

    Clean rooms with good facilities and comfortable beds. Great showers.

    We ate in the resturant and while the food was lovely the hours wait between starters and main course was not, especially when there were about five people in the restaurant. We were told that this was due to a high amount of room service orders but still unacceptable. Also when my order came it was wrong. However the wait staff were very professional and accomodating, taking some of the food off our bill. Check the waiting time for food before deciding to eat here.

  • 3/10 Anonymous ( Groep collega's) 

    op  13 mei 2008

    "I would advise against staying in this accomodation." (97272112)

    central

    the service, we waited 2 hours for our dinners and it was completely inedible, we were told that it was because it was busy...there were 10 people in the dining room

  • 5/10 Marie ( Familie met oudere kinderen) 

    van Beckenham , GB  op  22 februari 2008

    "Very noisy outside. Rough area. Miserable entrance to hotel. Would liked to have known what a rough area the hotel was in. Got taxi back as scared of area." (97365936)

    very noisy outside at three in the morning. Fights and foul language for two to three hours. Disturbed sleep.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  13 maart 2008

    The hotel was very central. The rooms were of a good standard for the price.

    Continetal breakfast is quite expensive with a limited range of food.

  • 7/10 Stan ( Vriendengroep - volwassenen) 

    van Preston , GB  op  2 februari 2008

    "The hotel is comfortable and central, but rather noisy at night from the streets. We had been to the theatre and got back about 11.00 pm to find the bar was closed.(Saturday night in a city centre! ) The night porter service is very limited (bottled beer only and no spirits.) So that curtailed our evening." (97017889)

    Well appointed rooms, good facilities in rooms. Staff pleasant.

    No lounge bar open after 11.00 pm on a Saturday night. The bedside light was not working.(reported on checkout.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  19 januari 2008

    "never told by the staff about parking fascillities and discounted rate available to hotel guests better to advice it on website" (97117658)

    nice clean room

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Joan ( Solo zakenreiziger) 

    van Wigton , GB  op  18 januari 2008

    "The hotel was clean, well decorated, had good facilities and was very convenient for Leeds town centre. However, my first room was unacceptable, but the receptionist was extremely helpful and allocated me another room immediately. The food in the restaurant was good, but there was a lack of staff in both the restaurant and the bar and so service was very slow." (97044420)

    The rooms were comfortable, and my second room was clean and had good facilities

    The first room I was allocated had a broken hairdryer, TV and kettle, and the carpet had not been vacuumed

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Jane ( Man/man of vrouw/vrouw paar) 

    van Hull , GB  op  8 februari 2008

    "Great Hotel, very central. Friendly, helpful staff. Lovely room and breakfast. Our room faced the main road but there was no traffic noise problems. Will definately stay here again." (97314498)

    Great Hotel, very central. Friendly, helpful staff. Lovely room and breakfast. Our room faced the main road but there was no traffic noise problems.

    Nothing, will be staying again

  • 7/10 Anonymous ( Volwassen paar) 

    op  4 februari 2008

    it was adequate for our needs

  • 6/10 Laura ( Groep collega's) 

    van Carlisle , GB  op  18 januari 2008

    "On face value this is a nice hotel. The decor is traditional but in need of a facelift in some areas. The staff we encountered were polite, friendly & helpful but there just weren't enough staff in the bar/restaurant which spoiled our stay. I won't be staying at this hotel again." (97173086)

    The room was small but comfortable and adequate for my requirements. The staff were polite & helpful. The free paper in the morning was a nice surprise. The food in the restaurant was good. The location was excellent.

    There was only one member of staff covering the whole of the bar/restaurant which was far from sufficient. There were no members of staff visible for 15-20 minutes at a time, while us & several other customers waited to be served (it wasn't even busy!). We gave up waiting at the bar in the end. My colleague had to change rooms because the hairdryer & kettle didn't work and the carpet hadn't been vacuumed.

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