The Cheltenham Chase Hotel - QHotels, Brockworth

Shurdington Rd, , Brockworth, GL3 4PB
4   Hotel

In a spectacular setting at the foot of the Cotswold Hills, close to junction 11A of the M5, this hotel is also well placed for Cheltenham and Gloucester. ... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 10/10 Karen ( Volwassen paar) 

    van Callington , GB  op  17 november 2009

    "The hotel was excellent and would recommend it to anyone. The staff where very helpful We liked it so much we have booked to go there New Years Eve and New years day." (108137222)

    Friendly staff excellent food.

  • 9/10 Harry ( Volwassen paar) 

    van Stoke on trent , GB  op  4 november 2009

    "WOULD STAY AGAIN AT THIS HOTEL " (108384005)

    VERY FRENDLY AND HELPFUL STAFF AT HOTEL

    HOUSE WINE TO EXPENCIVE VERY GOOD FOOD

  • 8/10 Anonymous ( Volwassen paar) 

    op  10 oktober 2009

    "Enjoyed the comfort anf facilities." (108751136)

    Good all round.

    I was not asked to authorised payment on checkout - receptionist took the necessay payment from my checking 'card swipe' - is this legal?

  • 7/10 Anonymous ( Volwassen paar) 

    op  17 augustus 2009

    "It was OK. " (107504729)

    Lovely huge double bed. Very clean Excellent breakfast

    Staff didn't inform us of how to get lights on in room. Only one biscuit with tea and coffee tray when room booked for a couple. At breakfast awful tea. One teabag in a pot needs better quality tea or more tea bags used.

  • 9/10 Anonymous ( Volwassen paar) 

    op  22 juli 2009

    "The staff and facilities were excellent and despite the wedding party we had a lovely stay. Whilst I would stay there again I would like to know whether there are any large parties that potentially would spill over into the bar area. Should this be the case then I would be reticinet about staying again." (108613121)

    The staff were all attentive and very pleasant. The hotel was clean and in good repair. The food was excellent although a little pricey for the wine. the pool area was great.

    A wedding party on the Sunday night was extremely noisy and roudy. We wanted a meal in the bar but were unable to find a clean table - all either in use or several with glasses and alcohol spillages. Fortunatly the staff in the restaurant were exceptional and we ate there instead. The language from some of the wedding guests in the bar area was also offensive. Overall their behaviour meant we retired to our room early to get out of the way rather than enjoy a quiet drink in the lovely bar area.

  • 9/10 Derek ( Volwassen paar) 

    van Nottingham , GB  op  3 juni 2009

    "An enjoyable stay but would think twice if offered similar accomodation with real ale. Hence answer to question below depends...." (107341911)

    General service very good. Room comfortable and smart.

    NO REAL ALE. Found this dismayed some foreigners who apparently had looked forward to tasting real English beer.

  • 10/10 Neil ( Volwassen paar) 

    van West malling , GB  op  5 mei 2009

    Very clean hotel, excellent restaurant with good service.

    Lounge bar a little expensive

  • 8/10 Anonymous ( Groep collega's) 

    op  16 maart 2009

    "Good" (107835910)

    An efficiently run Hotel with a good restaurant and spa facilities

    Not really a bad point but drinking fountains in the Pool and Changing Rooms would be an added bonus.

  • 10/10 Anonymous ( Volwassen paar) 

    op  10 maart 2009

    Leisure facilities excellent

  • 10/10 Tim ( Volwassen paar) 

    van Portsmouth , GB  op  29 december 2008

    "A very comfortable and pleasant hotel with great rooms all very clean." (107257890)

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  15 december 2008

    "Always an excellent stay at The Cheltenham Chase" (107995965)

  • 10/10 Susan ( Solo zakenreiziger) 

    van Calne , GB  op  8 november 2008

    "Very comfortable and relaxing, which is everything a visitor would want, especially when on business with a heavy workload and engagements to meet. I found the staff most polite and helpful; making my stay enjoyable and pleasant experience.... Sheer bliss. " (107780384)

    Enjoyable and relaxing environment. Easy parking and access from the motorway. Rooms very comfortable and plenty of leisure facilities to enjoy.

  • 9/10 Geoffrey ( Groep collega's) 

    van Shipley , GB  op  14 oktober 2008

    "Fitted our needs perfectly" (107153347)

    Breakfast Gym

  • 10/10 Neil ( Jong paar) 

    van Southampton , GB  op  29 juli 2008

    "I can only say we had a fantastic time, clearly this hotel has highly motivated staff as we couldn't find anyone who was not happy working there!" (107101521)

    Waiting staff in restaurant on Friday night were excellent, I stay away and eat out often, the quality of service last Friday night was exceptional, please find a way of passing these comments on, thanks

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  22 juli 2008

    "overall our stay was rather nice" (108042322)

    breakfast was good value. Hotel looked nice from outside. Hotel is nice inside also. Room was very good.

    Found there to be too many foreign staff, not all the staff were as helpfull. Not enough milk,coffee, english tea etc to keep you going while you stay. fare trade brand is not nice!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Familie met jonge kinderen) 

    op  30 maart 2008

    it was cleaned every day and the staff were very friendly and helpful.Also loved the pool etc

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Nigel ( Volwassen paar) 

    van Wareham , GB  op  28 maart 2008

    "High standard of food presentation in the restaurant.Friendly efficient staff at reception. A most enjoyable experience!!" (97214347)

    Clean Tidy well presented rooms. Friendly efficient staff

    no dislikes

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Roger ( Volwassen paar) 

    van Newcastle upon tyne , GB  op  22 maart 2008

    "I knew sufficient about the accomodation from the website which was very good. Although an excellent room heating was big drawback as it could have been in dining room on a cold day" (97450816)

    Very clean. Good staff. Excellent bathroom fittings.

    Heating in the room was really inadequate although top up radiator provided. Bed head squeaked. No toilet brush in en suite,

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Sharron ( Volwassen paar) 

    van Newry , GB  op  13 maart 2008

    "The hotel staff were great very friendly .As i suffer from coelica disease there was a great chose at beakfast , Also we ate in the restaurant the chef was fantastic many thanks to him" (97773782)

    Excellent accommodation my only fault was we stayed for 3 nights our room was cleaned every day, but the second day it was cleaned but not very well. This would not stop me booking again.

  • 9/10 Anonymous ( Volwassen paar) 

    op  28 februari 2008

    restaurant staff on Saturday evening were excellent.

    wedding reception and christening both of which took over the bar and the lounge.

  • 9/10 Anonymous ( Familie met jonge kinderen) 

    op  28 februari 2008

    "The hotel was very clean and the staff were extremely helpful. The facilities were well maintained and the food good. The hotel was located in a very central place, ideal to tour the Cotswolds from. I had been worried that it was too near the motorway but it wasn't." (97806965)

    staff were helpful

    We were up early with our daughter - 5.30 - but were unable to take her swimming until 8 am which in fact was then too late for her. It would have been nice to have a phone monitoring system for the baby in the room which would have allowed us to use the restuarant.

  • 10/10 Anonymous ( Jong paar) 

    op  19 februari 2008

    Modern and vibrant. Excellent leisure facilities.

  • 10/10 John ( Solo zakenreiziger) 

    van Cheltenham , GB  op  20 november 2007

    Refurbished room was excellent in every respect

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Kevin ( Solo zakenreiziger) 

    van Glossop , GB  op  9 oktober 2007

    "A really nice hotel. The receptionist was a bit funny because my card did not swipe when I checked in, she asked for another card but it was their machine at fault, it worked on the other machine after I objected. This did not spoil the stay but in an otherwise faultless enviroment this minor thing stood out. I'd recommend the hotel." (97644256)

    Excellent leisure facilities and the room was modern and spacious

    No real dislikes. A bit of a drive to Cheltenham for eating for otherwise no problem.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Volwassen paar) 

    op  31 oktober 2007

    "There was no hotel telephone number displayed during the on-line process. This would have been useful for checking sundry other information about the hotel. The service at dinner of the food was very good, almost too fast, but we had to wait for drinks and water to be provided. Normally one would expect the drinks to be provided before the food arrived!" (97187642)

    Size and quality of room was very good.

    There were no bath robes provided, as stated in the on-line details

  • 10/10 Jonathan ( Volwassen paar) 

    van Calgary , CA  op  17 oktober 2007

    "Would recommend to anyone and would return." (97804268)

    modern, large room, CLEAN, beautiful hotel

    breakfast buffet could have been better but the service was good.

  • 9/10 Anonymous ( Jong paar) 

    op  3 juli 2007

    Size of the room and quality of the food.

    Charges for movies,they should be free

  • 9/10 Anonymous ( Jong paar) 

    op  27 juni 2007

    "I was very pleased with the hotel.The staff were helpful and friendly. Price was a little high. Due to timings, sadly, we didn't get to use the leisure facilities...may be next time." (99076830)

    Very stylish and clean

  • 9/10 J c ( Volwassen paar) 

    van Harpenden , GB  op  21 maart 2007

    "We were very impressed and will be staying in this hotel again. We were also very impressed by the manner and service we received from all the staff." (99053283)

    The cleanliness of the whole hotel and the friendliness and exceptional service of all the staff.

    I do not have any dislikes

  • 10/10 Wayne ( Jong paar) 

    van Willenhall , United Kingdom;GB  op  22 februari 2007

    "We had a fantastic stay at the chase hotel - the hotel is in a great location 5 mins from junc 11a of the m5 and 10 mins drive to either cheltenham or Gloucester - the area is full of great little pubs with top food available - the only problem is because you are in between cheltenham and Gloucester the taxi companies charge " (99290079)

    Great hotel, well decorated all mod cons and great facilities once the refurbishment is complete this in April (07) - great full English breakfast

    bar & food was a bit expensive -

  • 10/10 Liz ( Volwassen paar) 

    van Bowdon , United Kingdom;GB  op  18 februari 2007

    "I was disappointed that the Leisure Facility was closed due to refurbishment---- but I was aware of this. I didn't use the alternative facility went out on the roads running instead. The lady who cleaned my room was lovely and friendly. Room 146. I shall return so that I can experience the leisure facility." (99981412)

    Locality, size of the rooms. Service

    Your dining room in the evening is so dark it is uncomfortable.

  • 9/10 Anita ( Volwassen paar) 

    van Sutton coldfield , United Kingdom;GB  op  17 februari 2007

    high standard of decor large lounge high standard of service excellent food

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  16 februari 2007

    "Internet access did not work, television only partly worked, no milk and sugar for tea in room. I stay at a hotel like this for the facilities. The facilities not working makes the stay frustrating and pointless. The staff did try and help me out. They were generally courteous and my room service meal was excellent." (99219187)

    In theory it was an easy place to stay with the facilities I need

  • 8/10 Danny ( Jong paar) 

    van Canterbury , United Kingdom;GB  op  14 februari 2007

    Room was well laid out and bed was a good size and comfortable

    bathroom was serviceable but scruffy, cieling was peeling and there was some discoloured putty on the bath and the surround

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