Ramada Leicester, Leicester

73 Granby St, Leicester, LE1 6ES
3   Hotel

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£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
7/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Ian ( Volwassen paar) 

    van Nottingham , GB  op  28 oktober 2009

    Nice bathroom very spacious nice shower and bath refurbished excellent breakfast

    cobwebs in bland bedroom not refurbished and we were placed next to a young rugby squad? who were up late and bragging loudly about their exploits and gym routines which we heard through our connecting door after midnight very late one lad like a duracell rabbit. i had to complain to reception well after midnight and bang on the connecting door as reception seemed not to do anything.

  • 7/10 Jonathan ( Solo vakantieganger) 

    van Edinburgh , GB  op  19 oktober 2009

    "Acceptable in parts." (108337702)

    Generally the service was ok, staff were helpful and hotel condition good.

    Room was very small and cramped. Heating did not work and so I was cold for most of the night.

  • 10/10 Mary p ( Volwassen paar) 

    van Nottingham , GB  op  6 augustus 2009

    "Very enjoyable" (108747038)

    Staff very friendly and helpful

  • 8/10 Anonymous ( Jong paar) 

    op  3 augustus 2009

    "Suitable for purpose!" (107750393)

    Central, parking, breakfast included

    Noisy - close to bars/clubs in city centre and no double glazing, so very noisy throughout the night

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  21 april 2009

    Great breakfast.

    Booked a twin room and initially given a double. Charged a higher rate (£80)than quoted at booking(£60). Kettle not working.

  • 10/10 Christopher ( Volwassen paar) 

    van Bradford on avon , GB  op  26 februari 2009

    "Very enjoyable" (107606563)

    The check in staff were brilliant - I had lost my wallet on my travels and there help in finding phone numbers also helped me locate my wallet

  • 6/10 Simon ( Jong paar) 

    van Iklin , MT  op  29 januari 2009

    Nice reception and nice rooms.

    The telephone of the room wasn't ringing. I phoned the receptionist and said that she will send someone to see it. No one ever came to our room so we had to make two emergency calls to malta. We were charged £35 for 2 telephone calls to malta which lasted 2mins and 1min.

  • 7/10 Victor ( Volwassen paar) 

    van Northallerton , GB  op  13 januari 2009

    "Overall we were very pleased with the hotel and thought it was good value for money. It was very convenient for visiting Leicester Cathedral, Leicester Lanes and other shopping centres." (107307401)

    The hotel had an impressive interior and was clean and well decorated. It was very central and it was easy to find. It was very convenient to be able to park behind the hotel in a reasonably secure location. There was a good menu choice at breakfast and the staff were very pleasant and efficient.

    We had a Superbreak Voucher which we wanted to use to book the hotel. We found the hotel via the Superbreak Website and assumed that this would enable us to use the voucher. We put this in the "requests" section of the booking form but the pre-printed response was unclear. We telephoned and asked if we could use the voucher, and made the same query at the time of booking in, on both occasions we were told we could use the voucher. It was not until we were settling our bill that we were informed that the voucher could only be used if we had booked via the Superbreak website, as they then invoiced the hotel. We found the process difficult to follow. However, having learned from the experience we have now booked another hotel, via Superbreak, using the process which your hotel manager advised us to follow. He was sympathetic to the misunderstanding, and to the fact that none of the hotel staff had advised us we needed to pre-book with Superbreak to use the voucher. Although we did not eat at the hotel on the Saturday evening, we though the menu was rather expensive. As the temperature was below zero and the heating was not on during the day, our room was very cold, although it was nice and warm when the radiators came on. However, the bathroom did not have any form of heating and was rather chilly all of the time.

  • 8/10 Kerri ( Familie met oudere kinderen) 

    van Birmingham , GB  op  30 december 2008

    room had everything you would want for one night

    requested a cot, but no mention of it at check in

  • 9/10 Mark ( Familie met oudere kinderen) 

    van Wakefield , GB  op  26 december 2008

    "Overall good hotel for the money - very friendly/helpful staff. " (107906720)

    Nice central hotel. Good value.

    Noisy doors need dampers to stop them slamming. Hotel much too warm - little control over room temperature either.

  • 7/10 Anonymous ( Volwassen paar) 

    op  26 november 2008

    Service was adquate but nothing more

    room was noisy and not insulated for noise. Heating was all or nothing. What was described as secure onsite parking wasn't

  • 8/10 Virginia ( Volwassen paar) 

    van Leics , GB  op  10 november 2008

    "Would stay again." (107995527)

    Hotel location, staff, breakfast, rooms, directions, all very good.

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  20 mei 2008

    Room

    Check in was very slow. I did comment that if I knew of somewhere else to go I would do!

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  28 juli 2008

    staff were excellent, particularly at check in and breakfast hostess

  • 8/10 Keith ( Solo zakenreiziger) 

    van Cleveleys , GB  op  31 mei 2008

    "Had a very good stay, would have liked to eaten but the restaurant was being refub and did not like the look of the alternative arrangements, but made no difference to my stay." (97572033)

    Well placed hotel ... right in the city centre, i could just walk out of my room and i'm in the heart of the city. I arrived by car, and the park fees were very very cheap £5 for 4 nights. Having just paid £30 parking fees for a 2 night stay in Leeds this was i real plus. If i'd arrived my train then it was only a short walk from the station.

    Twice i had no hot water in the morning - the first time i made a phone call to the staff and the matter was fixed in minutes. The second time i just made a coffee and waited a few minutes and everything was OK. I figured that i'd not be the only one making calls about no hot water.

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Volwassen paar) 

    op  25 april 2007

    "For an accommodation of this price we did expect a better class restaurant with quality food being served for the price as the food was not fresh in our opinion which was a great let down. We felt sorry for some of staff working in the hotel. The barman was not behind the bar and we often had to wait a long time to be served due to no one being available even when they staff near by went looking. There was quite a few people waiting to be served and once served the barman would disappear stating that he was covering for other staff as someone had quit their job earlier, he mentioned that he had been a waiter in the restaurant and room service, he was not present when we were eating in the restaurant and there were only 4 tables with people seated and 1 waiter. This is the worst food and bar service we have seen." (99715789)

    Accommodation was fine, pleasant deco and good location.

    The food in restaraunt was very disappointing considering the price, we excpected to be served fresh food and not forzen food and the steaks were overcooked not medium or rare as ordered they were well done.

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  20 maart 2008

    Staff are friendly and helpful and the room was clean.

    I belive the heating may be on a timing as some parts of the day the room was cold.

    0 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Wayne ( Solo zakenreiziger) 

    van Cardiff , GB  op  4 april 2007

    shower broke no milk for tea

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  18 oktober 2007

    "I enjoyed the stay enormously. The staff were very pleasant. I was staying with my sixteen year old daughter who had the room next door. I do feel that more people wouldhave used the bar/lounge if the prices were not so expensive." (97878448)

    Very clean and comfortable. Extremely quiet.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 David ( Volwassen paar) 

    van Stockport , United Kingdom;GB  op  25 april 2007

    Bar was closed before 11pm and a night porter service was provided. This service was atrocious and the member of staff could not cope with the demand.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Vriendengroep - volwassenen) 

    op  9 april 2008

    Good size bedroom, central location, excellent staff

    Very long walk from the lift to room

    0 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Sarah ( Volwassen paar) 

    van Lutterworth , GB  op  24 oktober 2007

    "wonderful hotel excellent value for money" (97463711)

    the room,the architecture and the locationalso access

    2 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  21 november 2007

    "Nice hotel in good location. Very handy for shopping. Breakfast very nice." (97401510)

    Nice room good level of finish

    Noisy floor boards

    0 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Sarah ( Jong paar) 

    van Watford , United Kingdom;GB  op  14 februari 2007

    Location

    Heating and hot water, lack of.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Sean ( Solo zakenreiziger) 

    van London , United Kingdom;GB  op  27 januari 2007

    Nice reception areas

    Lack of lifts. Room was cold - heating was inadequate. Room was also small particularly when you consider that I paid

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Katy ( Jong paar) 

    van Sheffield , GB  op  12 juli 2007

    "the only negative was the checking in process in terms on 1 girl on reception and two other staff just chatting whicle there was a large que - took 25 mins to check in." (97052193)

    the room was lovely and large.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  10 juli 2007

    "Previous reviews have critcised lack of air con., occasional noisy wedding parties and refridgeration units. However, if you can cope with these possible irritations then a wonderful 'old' hotel awaits. The facilities and decor have been upgraded and everything you could want is on your 'doorstep'. New and trendy hotels are very good but staying at The Grand (Ramada) is something special." (97335046)

    Historic building and vehicle access

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Richard ( Solo zakenreiziger) 

    van Ayslebury , GB  op  30 juni 2007

    "the lift does not go to the 5 floor, although the hotel was clean it was very dark due to the dark wood which made it seem dingy." (99041308)

    The room was very modern

    there was no bath and the bed was very hard

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Chris ( Volwassen paar) 

    van Newmarket , United Kingdom;GB  op  8 november 2006

    No heat in the room in November and an inability of the staff to rectify a problem other than provide a portable heater until the next morning when the heating started working

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Kevin ( Volwassen paar) 

    van Romford , United Kingdom;GB  op  22 december 2006

    "I thought it very power that we were placed in a room so near to the disco. We were not informed that there was a disco there and were told when checking out that they usually allocated those rooms to guests attending the function. It is a great shame that we were no informed of this. The room was adequate apart from the fact that the w.c. did not flush properly, I regard that as a major fault and see no excuse fior letting the room until that fault was corrected." (99264082)

    Room quite comfortable

    Placed in a room that bordered an atrium on the ground floor of which a disco blared until 1.00a.m. Windows didn't close, secondary double glazing didn't close.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Anonymous ( Ander) 

    op  20 december 2006

    the room had mod deco

    no hot water runs hot and cold key card failed to work at 3am waited an hour after going to the reception 3 times to hav it drilled all that just to go to sleep and then pay for it aswell unbelievable!!

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Carol ( Jong paar) 

    van Rossendale , GB  op  5 mei 2007

    its was near the shops and the bars

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Groep collega's) 

    op  4 april 2007

    all in one internet acilities

    noisy outside

    1 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Bryan ( Man/man of vrouw/vrouw paar) 

    van Solna , Sweden;SE  op  1 november 2006

    "The hotel was adequate and service was generally professional. However, for the price, the hotel was perhaps rather faded. The decor and furnishings appeared in need of renovation. On the other hand, as a cultural experience, staying at the hotel added to the mood of staying in a fairly large Midlands city. I especially liked running into the local chamber of commerce's annual shin-dig (or whatever was going on in the lobby) and noting that the Leicester Magic Circle is headquartered at the hotel." (99487847)

    Location

    The fact that, despite having my credit card swiped on check-in, I was required to accompany the waiter down to the bar at night to pay for room service. Having just landed in the UK, I had not had time to withdraw cash.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Diarmaid ( Vriendengroep - volwassenen) 

    van Rathmines , Ireland;IE  op  25 oktober 2006

    "The fact that we had 2 twin rooms but were given 2 doubles was most unsatisfactory. On complaining to reception we were only offered a triple and a double. We arrived at 12.15 and were told we couldn't check in until 2pm. It was unacceptable for 4 adult males to be given 2 double rooms when we had specifically requested and booked 2 twin rooms 3 months previously. We found the attitude of reception staff unhelpful and disinterested retorting that all the twin rooms were gone. The rooms we were given after complaining were sub standard room and meant that three of us had to share a small room. Overall the hotel looked tired and there was a very musty smell in the club bar in the basement." (3305251120)

    Its central location

    The sub standard rooms offered to us

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Iain ( Solo zakenreiziger) 

    van Doncaster , GB  op  5 juni 2007

    "This Hotel is central, easy to find with ample secure parking. The Reception staff were excellent, very efficient and quick. Nice relaxed spacious lounge area prompt waitress service. Relaxed breakfast in a vast restaurant - No complaints whatsoever." (99380755)

    MODERN RECENTLY REFURBISHED, CLEAN, EVERYTHING WORKS, V GOOD LCD TV.

    2 van de 4 personen vonden deze hotelbeoordeling nuttig:

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