The Landmark Dundee, Dundee

Kingsway West, Invergowrie, Dundee, DD2 5JT 4

Het restaurant, de bar, de accommodatie en de indrukwekkende faciliteiten van dit luxe hotel zijn na een renovatie van miljoenen ponden compleet getransformeerd... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
7/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 6/10 Geri ( Volwassen paar) 

    van Solihull , GB  op  1 september 2009

    The jug of frsh milk offered upon arrival was a nice touch - would have been nicer if the jug had a lid and was replaced with fresh milk the next day too

    too numerous to list - i will be making a formal complaint to the hotel +/- copying to the hotel group if it goes unanswered but mainly: Awful food and fairly apathetic staff (the majority of whom were 'in-training')

  • 9/10 María elena ( Groep collega's) 

    van Pontevedra , ES  op  1 september 2009

    "Me pareció un hotel estupendo en todos los sentidos, y la relación calidad-precio, lo mejor de mi viaje por Escocia" (108912740)

  • 8/10 Mark ( Solo zakenreiziger) 

    van Wilmslow , GB  op  28 juli 2009

    "Good hotel, like the new designer look, good food (wish there'd been more), staff pleasent & helpful. Lack of bathroom shelf, suitcase stand and storage becomes increasingly irritating each night." (108187458)

    The refurbishment is finished and the designer rooms are comfortable and quiet albeit a little small for a 4-star hotel. Restaurant good if you like nouvelle cuisine. Liked the little pool & gym. Nice for an overnight stay for a single person but after 3 days the bad points became more annoying.

    No shelves/ledges in bathroom, so toiletries have to go on the floor or be left in the main room. Not much storage space in rooms either. No stand for suitcase so you have to keep lifting it onto the bed to open it. Not ideal for a couple sharing the room for several nights. Restaurants' nouvelle cuisine is a really delicious sampler but insubstantial after a days work, preferred the 'comfort food' menu in the bar.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  22 juli 2009

    "ottimo per qualità /prezzo" (107836497)

    confort e cortesia

  • 4/10 Irene ( Familie met jonge kinderen) 

    van Bury st edmunds , GB  op  21 juli 2009

    "have to come to the area 8-10 times a year to visit sick relatives & was looking for a cheapish, goodish hotel. won't be using the landmark. in the words of julia roberts in pretty woman....."BIG MISTAKE"" (108909393)

    the reception staff were good & seemed to be handling the complaints well ! one of the staff was very helpful over car parking

    we arrived quite late so didnt notice just one set of towels. we got by in the morning & expected the house keeping to notice both beds had been slept in & that we would need 2 sets. getting back to the room at 6pm & finding just one set we rang down to reception to get another set sent up. we went out & returned at 10pm-still no towels so we stole them from the housekkeping trolley that had been left in the corridor (with a bag full of dirty linen...nice if you were the rOom opposite!).the hotel was ok- a travel lodge with a gym but feel that the "executive twin" a waste of money, apparently the standard is smaller??!!. the housekeeping staff were the weakest link for sure, not acknowledging me, no "good mornings", talking to their loved ones on mobiles in the corridors, not saying thankyou when i held the door open for them etc etc.

  • 9/10 Pauline ( Volwassen paar) 

    van St helens , GB  op  10 juli 2009

    The hotel overall was very good

    Bar staff (young lads)did not know what drinks to serve. We watcheed the tennis & wanted a jug of pimms after about 20 mins we actually got our drinks. also on our last night there were 2 coaches in the hotel & we could only book in for dinner at 9pm, it would have been good for somebody to let us know about booking a table, as we had eaten in the restaurant 2 nights before both at 7pm. 9pm was to late for us but if we wanted to eat that was the only time we could get in.

  • 8/10 Anonymous ( Volwassen paar) 

    op  1 juli 2009

    "Overall a very pleasant weekend" (107563783)

    Immediatly moved when door into adjoing room would not close

    Were not informed when booking was that the SPA was not fully operational which was disappointing, but did not spoil our weekend

  • 8/10 Ciaran ( Ander) 

    van Bangor , GB  op  30 juni 2009

    "A very comfortable hotel which seems to have been recently refurbished. Spoiled only by a few uninterested staff members. " (107383847)

    Rooms , decor, food and leisure facilities were second to none. Great swimming pool, steam room and sauna. Flat screen tv, coffee making facilities, iron and ironing board in room. NO SAFE THOUGH!!!!

    On arrival, the receptionist who booked us in kept answering the phone and seemed incredibly flustered and stressed. What should have taken a few minutes, turned into 15 minutes!!! Breakfast was good, although service was very slow. One had to leave one's table to find waiting staff to order coffee etc. Overall though, a hotel with potential!!

  • 10/10 Alfred ( Familie met oudere kinderen) 

    van Spencers wood, reading , GB  op  17 juni 2009

    "Fantastic staff so friendly and helpful and clean and spacious rooms. Will definately be recommending the hotel and when visiting family members again we will definately stay again, thank you for a welcoming, enjoyable and friendly stay." (107889098)

    The staff were very friendly nothing was a problem the best service we have received in a long time. The rooms were lovely and nicely decorated. The food was very good.

    The rooms were a bit dark and some of the lights didn't work. There was never any english tea in the room but when we phoned housekeeping to get some sent down it wasn't a problem and was brought to the room very quickly. When booking on the internet the systems were down as well as the phonelines but someone did phone back the next day and was very helpful and friendly.

  • 9/10 Robert ( Man/man of vrouw/vrouw paar) 

    van Musselburgh , GB  op  14 juni 2009

    "ok" (107726362)

    very helpful

    televisions not working in some rooms

  • 8/10 Anonymous ( Groep collega's) 

    op  4 juni 2009

    "brilliant" (107632776)

    first class location helpful staff and good food

  • 6/10 Anonymous ( Volwassen paar) 

    op  29 april 2009

    "pleasant except for water situation" (107670362)

    nice decor friendly staff nice restaurant good breakfast

    no hot water in room room not ready until 3.00pm pool closed bath runs far too slowly

  • 10/10 Elizabeth a ( Groep collega's) 

    van Fraserburgh , GB  op  17 april 2009

    "had lovely stay super leisure facilities good food highly recommended have already booked again" (107329341)

    very friendly staff

  • 5/10 Anonymous ( Volwassen paar) 

    op  18 maart 2009

    "Fine for an overnight stay but at the moment would not consider staying longer!" (107616415)

    Excellent food.Convenient location.Clean rooms.

    At the time of stay the hotel was in the midst of renovation.the bedroom was shabby and the hot water tap didn't work.I was woken from a deep sleep to move our car(which I did) only to look out in the early morning to see another car in the same place!

  • 5/10 Jill ( Vriendengroep - volwassenen) 

    van Barsden glasgow , GB  op  10 maart 2009

    "ok and it hasn't put me off as it is in a good location and I am sure once the renovations are finished it will be much improved" (107975497)

    Friendly staff and good breakfast

    room dirty & bathroom smelly, having to go outside to room because of building work

  • 5/10 Joanne ( Solo zakenreiziger) 

    van Bilston , GB  op  16 februari 2009

    "Service was good book rooms were too basic for a 4 star." (107951326)

    Clean and tidy

    Not what i expected from an advertised 4 start hotel, the rooms were very basic and to warm, The decoration in both the rooms and especially the Hall was very disapointing. I know the hotel is under renovation and i hope that the room i stayed in has not yet been renovated.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  13 februari 2009

    "The only reason that I have mark some of the points as 'fair' is because the experienced was dampened by the refurbishment. However, this has not put me off as I feel will be greatly improved and would stay again." (107999809)

    Food excellent reception welcome good

    The obvious refurbishment

  • 10/10 Christopher ( Solo zakenreiziger) 

    van Melrose , GB  op  14 december 2008

    "Comfortable" (107954056)

    Very friendly and helpful staff. Comfortable bed.

    Room very hot. I switched the radiator off as I arrived an dthe room was still too warm when I left the next morning - despite low temeratures outside. Shower control did not work.

  • 9/10 Theresa ( Groep collega's) 

    van Udney , GB  op  27 november 2008

    "Aside from above comment, we really did enjoy our stay. The hotel was clean and comfortable. " (107726057)

    We were charged twice for the 2 rooms we booked! Plus, there was a problem at breakfast as there was not enough items ready at the same time and people had to wait quite a while.

  • 6/10 Steven ( Jong paar) 

    van Port seton , GB  op  21 oktober 2008

    "for " (107140303)

    First class staffing

    Charging

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Groep collega's) 

    op  5 november 2008

    "Enjoyed our stay very much,and we were made to feel very welcome. " (107899690)

    Staff and service extremely good, and standard of food served excellent

    Furniture and decor,rather dated and very shabby

  • 10/10 Anonymous ( Solo zakenreiziger) 

    op  4 november 2008

    "Very enjoyable and would recommend to anyone." (107954345)

    Check in very welcoming and quick. Room very good, nice and warm, good facilities. Bar food enjoyable. Unfortunately didn't have time to use the swimming pool and gym, but checked for future stay. Porridge at breakfast on request - always a good point. Clear signposting from the roundabout on approach was good - it's always difficult coming to a strange venue in the dark, no problems here.

    Parking was difficult and I think I must have got the last space.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  3 november 2008

    "Good hotel for exploring Dundee and Angus without having to go into the centre of Dundee and getting caught up in traffic" (107438678)

    a very warm welcome by the receptionist and staff overall very pleasant

    a lot of work being done in updating the rooms near us which we were unaware of it was not a problem as we were only staying one night but could have been if we were staying longer.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  9 oktober 2008

    Hotel could do with a lick of paint in some places & some furniture would benefit from re-upholstering/replacement

  • 6/10 Anonymous ( Groep collega's) 

    op  2 oktober 2008

    "Hotel was in process of being taken over which may account for inadequacies Room was ok but ready for upgarde noisy central heating - beds with heavy quilt covers not duvets. Uncertain if we would use hotel again too many negatives at present" (97368165)

    Price and location

    Inability of Hotel to produce an invoice at end of stay due to lack of Opera PC system.Hotel assured us no credit card details held but account was debited before we had confirmed amount - worrying when originally they had indicated

  • 6/10 John ( Solo zakenreiziger) 

    van Newark , GB  op  8 augustus 2008

    Good Location. Good health centre.

    Decoration was tired. Several larger black beatles shred the room.

  • 4/10 Corrado ( Familie met oudere kinderen) 

    van San donato milanese mi , IT  op  1 augustus 2008

    Toilette to be revamp

  • 6/10 Anonymous ( Solo zakenreiziger) 

    op  11 mei 2008

    "It is a long time since I last stayed in a Swallow hotel. At the time, Swallow hotels were of a very high standard. If my recent stay is typical of Swallow hotels now, I will not be looking to stay in one again. The whole hotel seemed very tired and my room in particular seems long overdue for redecoration." (97907397)

    The food (bar meal and breakfast) was very good

    My room, though comfortable, was in need of redecoration.

  • 6/10 Colin ( Volwassen paar) 

    van Stonehaven , GB  op  8 mei 2008

    "RELAXING FEEL TO THE HOTEL BUT WE WERE UNABLE TO BOOK AN EARLY EVENING MEAL AS FULLY BOOKED TILL 9PM WHICH WAS DISAPPOINTING. THE BAR STAFF WERE SLOW/STRESSED AND IT TOOK AGES TO ORDER ANYTHING AND THE HOTEL DOES NOT SELL CRISPS/NUTS WHICH IS A BIT ODD! BREAKFAST STAFF WERE UNORGANIZED AND AGAIN IT TOOK AGES FOR THEM TO BRING COFFEE/TEA AND TOAST WHEN REQUESTED, THAT SHOULD AUTOMATICALLY BE SERVED BY WHO SHOWS YOU TO YOUR TABLE, STAFF SEEMED TO JUMP FROM TABLE TO TABLE NOT KNOWING WHAT THEY WERE DOING." (97309686)

    The Hotel did have a relaxing feel to it.

    We thought our room was in need of refurbishment

  • 9/10 Shaeron ( Volwassen paar) 

    van Clydebank , GB  op  14 april 2008

    "We enjoyed our stay, it was easy to find. Breakfast was tasty and staff attentive. Never knew towels would be unlimited for swimming and leisure club or i wouldn't have packed our own. New mattress would be a good investment though!" (97888526)

    The staff were friendly and explained where everything was, times for breakfast, leisure club opening etc.

    The bed was very uncomfortable and neither of us got much sleep. Also the radiator made noises even although i had turned it off?

  • 5/10 Anonymous ( Volwassen paar) 

    op  29 maart 2008

    "staff were very friendly but hotel was verging on shabby in need of a refurb/update" (97574394)

    Rooms were shabby eg torn curtains, hole in bathroom roof

  • 9/10 Martin ( Volwassen paar) 

    van Youghal co-cork , IE  op  26 maart 2008

    "overall a very nice well ran hotel and will definatly be returning again in the near future if were again in the Dundee area," (97023494)

    excellent facilities

    just a small note regarding the numberous ceramic tiles missing from the pool and spa area, that could lead to a nasty accident if left unchecked and repaired for too long ect.

  • 9/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    "Although only one night our stay was comfortable, staff very helpful and breakfast choice very good." (97078434)

    Cleanliness, comfortable bed, adequate towels, use of ironing board and trouser press a bonus

    Needs redecorating as do corridors etc. bath was a chipped which didn't make it inviting.

  • 9/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    "We've stayed several times before at this Swallow Hotel and have stayed in several other Swallows. The fact we keep returning illustrates that we find the accommodation very good, and usually good value if booked via a travel website." (97602398)

    Warm, well furnished room. Lovely location with glorious gardens, plenty of parking. Excellent restaurant. Quiet rural location away from noise.

    Everything was fine and in good working order.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  23 maart 2008

    Clean linen, tea and coffee facilities and nice views.

    Broken hall mirror in the room, gaffer tape over the break. Tired decor, toilet seat very old.

  • 5/10 Alexander ( Solo zakenreiziger) 

    van Colchester , GB  op  17 maart 2008

    Room was comfortable and shower was good.Reception staff polite and happy to help.

    TV in room with very limited function, only 1 terrestrial channel! Hotel furnishings were 'tired' and in need of tlc

  • 5/10 Pamela ( Ander) 

    van Highland , US  op  5 maart 2008

    "After the first night of staying in my original room and finding out about twin beds being pushed together the staff did change my room for me. That bed was much more comfortable but I had to repack everything, transfer it all to another room, then unpack again. The second room I was put in had a leak in the bathroom ceiling that constantly dripped making it difficult to store anything on the bathroom ledge. I paid close to $1000 US dollars and was very disappointed with what I got. All the staff was very friendly though." (97526751)

    The outside and pictures looked very nice and the staff was friendly.

    Booked a double room and it was just 2 twin beds pushed together making a gap where they joined and very uncomfortable.

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  23 februari 2008

    "For what you pay it is O.K but nothing more. Needs some updating in the rooms which would improve the hotel alot. The food was quite good for the price paid." (97909206)

    reasonable size room

    Toilet roll was so old it kept falling off, the shower did not work properly

  • 8/10 Anonymous ( Volwassen paar) 

    op  22 februari 2008

    "The radiator hissing all night was very disappointing as being a light sleeper it was very disturbing. I went away from my relaxing Weekend Break more tired than when I arrived." (97043336)

    Friendly staff. Relaxing atmosphere. Food was excellent

    The radiator in the bedroom hissed all night!

  • 8/10 Anonymous ( Volwassen paar) 

    op  18 februari 2008

    "room was fine; comfy bed; everything worked; very efficient and amiable young lady on reception when we arrived - I have forgotten her name but she is Polish and speaks very good English: equally pleasant lady on duty as we left; efficient staff at breakfast; breakfast room very airy; good breakfast; overall - no complaints" (97283562)

    pretty much everything - except.............

    Room 229 - noisy radiator - when on, it made a constant noise, almost a ticking sound, usually associated with metal warming up but it was there all the time

  • 5/10 William ( Volwassen paar) 

    van Kelso , GB  op  24 januari 2008

    "we were looking forward to trying an alternative hotel chain from devere who we use at least three times a year on our golfing travels but were not impressed" (97948410)

    the hotel itself was nice the staff were friendly

    the room was in a poor state for a hotel of standing paper coming off walls taps not working properly and on entry the room had a smokers smell to it

  • 10/10 Anonymous ( Volwassen paar) 

    op  28 november 2007

    "very friendly helpful staff always clean comfortable rooms have stayed here on numerous occasions would recommend this hotelto anyone" (97779565)

    very clean comfortable bed extra pillows avaiable coffee making in the room a big plus

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

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