The Haven, Sandbanks

161 Banks Rd, Sandbanks, BH13 7QL 4

The Haven is located literally on the waters edge, on the famous Sandbanks peninsula in Poole. The facilities at the 77-bedroom hotel include everything you wou... more

 

£ Kamers vanaf £50 per nacht
Kies uw verblijfsperiode voor een overzicht van beschikbare kamers

8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 4/10 Judy ( Man/man of vrouw/vrouw paar) 

    van Bournemouth , GB  op  5 oktober 2009

    "Very disappointed with everyting except the breakfast which was very good." (108312267)

    Beautiful setting

    Too many to mention. On the whole I was very disappointed as it was my partner's birthday - he proposed to me that evening and we wanted it to be very special. I asked for a sea view when booking online and when we got to the hotel was told we didn't have a sea view but could have one if we paid another £40! I find this totally unacceptable.

  • 9/10 Colin ( Volwassen paar) 

    van Knebworth , GB  op  27 mei 2009

    "Most enjoyable and relaxing, Just what we needed to clear the winter blues. It would be very difficult to find a better Hotel with all of its merits. Highly recommended." (107364679)

    Lovely Position, Exellent reception and facilities, Staff were very helpful and made us feel very welcome and the food was of the highest standard and served with a smile.

    A slight misunderstanding over the booking of one evening meal which left us in an embarassing situation of having to go elsewhere for our evening dinner. This was sorted next day by very good management action. The room, whilst perfectly adequate, seemed a little 'Tired' decore wise. Wine a little pricey for what was on offer.

  • 10/10 Anonymous ( Volwassen paar) 

    op  13 mei 2009

    "A wonderful hotel with a heart" (107793235)

    Excellent location, very good staff, excellent restaurant and a very professional sommellier

    Cannot think of one. Perhaps, a bit of decoration? In some parts it's quiet dated, but there's lots of charm

  • 8/10 Anonymous ( Groep collega's) 

    op  22 april 2009

    "difficult to make a restaurant booking around 7 pm" (107300237)

    lovely position

    bed uncomfortable

  • 3/10 Vince ( Volwassen paar) 

    van Eccles , GB  op  16 april 2009

    "The area was beautiful,location stunning, but spoilt by the hard bed and lukewarm breakfast." (107395740)

    Good location Good sized room

    Bed was extremely uncomfortable-the worst I ever slept in - the floor was softer! The self service breakfast-the cooked food was hardly warm!

  • 10/10 Anonymous ( Jong paar) 

    op  14 april 2009

    "i travel a lot with work and stay in hotels often. this was probably the best stay i've had in a hotel in the UK. I have recommended it to colleagues at work already and will mention it to family next time I see them. thank you." (107685883)

    Great location, great in-room facilities (tv & iron especially handy), restaurant was great - well priced and service was excellent. I was grateful for the free wireless access - a nice touch that hotels often forget.

    the weather (!) - but i can't blame you for that really !

  • 7/10 Mr ( Jong paar) 

    van Poole , GB  op  10 maart 2009

    Food was a bad selection

  • 7/10 Helen ( Man/man of vrouw/vrouw paar) 

    van Dibben purlieu , GB  op  15 december 2008

    "Go for the location and the spa facilities, be prepared to compromise on overall quality of hotel.." (107764171)

    Excellent staff, lovely location, good evening meal, excellent spa

    Drafty room, poor quality breakfast buffet, hotel felt "tired" and needs tlc

  • 9/10 Anonymous ( Volwassen paar) 

    op  7 oktober 2008

    "Liked it!" (107359589)

    Very nice public rooms

    Our room was a little dated and neede refurbisihing but it was still very adequate.

  • 6/10 Douglas ( Volwassen paar) 

    van Tonbridge kent , GB  op  28 augustus 2008

    "Good food great service Totally spoil by room" (107124058)

    First room offered a joke so called upgrade of second room offered well below standard for price being paid no mini bar,bathroom small, rooms needing tolal refurbishment to come any near basic requirrments

  • 4/10 Anonymous ( Jong paar) 

    op  8 juli 2008

    "very bad value for money won't return." (97282591)

    Booking process was fine.

    - over-priced for what you get - when came back in the evening the room was not cleaned - facilites are poor

  • 9/10 Maureen ( Volwassen paar) 

    van Reading , GB  op  29 mei 2008

    "The only thing I was upset about was, my husband is ill so I wanted a sea view as he cannot get out. I asked for this and I understand it couldnt be guaranteed, if I book again I would like to know that I could book a guaranteed sea view." (97453199)

    very nice situation overlooking the ferry

  • 9/10 Anonymous ( Volwassen paar) 

    op  2 april 2008

    the view

    nothing apart from the hair dryer was to noisy

  • 3/10 Tony ( Volwassen paar) 

    van Salisbury , GB  op  31 mei 2007

    "I booked this hotel on recommendation. It was my 35th Wedding Anniversary and this was a surprise for my lady wife. I had arranged for: Flowers in room on arrival - not there! Chocolates in room on arrival - arrived later! Asked to be contacted by the chef to arrange something special for dinner - did not happen! Was advised on booking that treatments at the spa could be done on the day - fully booked on arrival! As my Coral Anniversary only comes around every 35yrs I tried to make it special by choosing a sea side hotel and spa. What a mistake!" (99616321)

    The sea view

    Very cramped and lacked a feeling of warmth.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Euan ( Volwassen paar) 

    van Quorn , United Kingdom;GB  op  4 april 2007

    The room, view , comfort and facilities was very good

    No instruction in room as to how to work TV control ; unable to view SKY facility for 40 mins after arrival . Terrible night's sleep due to loud function music below bedroom going on until midnight ; unable to sleep from 10.30pm . Drunken guests then accessed bedroom on our corridoor keeping us awake until approx. 12.45am

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Maureen ( Vriendengroep - volwassenen) 

    van Chigwell , UNITED KINGDOM;GB  op  28 februari 2007

    "Offered a better room." (99838145)

    Thelocation was excellent.

    The room was very small. The bed was to small especially for tall guests

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  28 juli 2007

    "Already know hotel" (97546533)

    Lovely seaview and cleanliness of place

    N/A

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Adrian ( Volwassen paar) 

    van London , GB  op  3 juli 2007

    "Enjoyed my stay. The location of the hotel is excellent. everything was pretty much as it should be although I think the room rate for one night was rather over the top." (99648633)

    Modern aqnd spacious room. Good breakfast and excellent views

    Gym was quite poor

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Dirk ( Solo vakantieganger) 

    van Winterthur , CH  op  14 mei 2007

    "Very friendly and efficient staff providing great service.Very tasty English breakfast, morning newspaper provided. all in all many small details that make you feel welcome and enjoy your stay." (99804050)

    Lovely room with great view over the harbour, including a balcony with deck chairs. The room itself was modern but cosy, nice bathroom and modern flat screen tv.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Alan ( Ander) 

    van Hampton , United Kingdom;GB  op  5 mei 2007

    Views over the harbour entrance. Location. Sky hannels

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Volwassen paar) 

    op  4 januari 2007

    "We stayed one night only and attended a wedding reception at the hotel.We did not have the opportunity to use all of the leisure facilities of the hotel. Had we thought about our stay beforehand we would have liked to have extended our visit to a couple of nights at least to take advantage of the many facilities on offer.It would have made the break more enjoyable. Breakfast was excellent and I would have liked the opportunity to sample the cuisine in the restaurants." (3305283149)

    All staff we encountered were geuinely pleasant and helpful. Terrific location with sea views.Our room was automatically upgraded to a room with a sea view but still at the standard tariff.

    No instructions for the operation of the state of the art plasma. We could not even activate it.

  • 8/10 Andrew ( Volwassen paar) 

    van Longfield , United Kingdom;GB  op  10 april 2007

    sea views and spacious room

    long way from reception and all facilities

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Man/man of vrouw/vrouw paar) 

    op  31 oktober 2006

    "Overall the hotel was satisfactory but felt the room was over priced considering its location at the back of the hotel and on the top floor with no lift to that floor. Food in the main dining room was acceptable in the main but some vegetables not cooked sufficiently. In the other restaurant the food was excellent as was the service and attention to detail. When a mistake was made with one order the matter was dealt with immediately with apologies and rectified.The most enjoyable meal of our stay." (3305477180)

    Bathroom facilities

    Room pn top floor and not up to the top of the range price charged. Noise from adjacent room. Poor lighting in bedroom.Breakfast self service and hot food had been on display for some time. Would have preferred to have cooked part of breakfast cooked to order.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Barry ( Solo zakenreiziger) 

    van Wellington , United Kingdom;GB  op  9 september 2006

    "A pleasnt hotel with good staff. I would hope to use when I next have to stay overnight in Poole" (3305128934)

    The view

    A noisy corridor door

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Elizabeth. a ( Volwassen paar) 

    van Chester , United Kingdom;GB  op  29 augustus 2006

    "Although our stay was to attend my mothers funeral, we enjoyed our stay with you. The staff were very helpful and would recommend The Haven to our friends." (3305186434)

    Very clean and comfortable, staff very helpful.

    View, we accepted that we did not have a sea view, but did not expect to be overlooking a blue corrugated roof.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Wendy ( Volwassen paar) 

    van Eastleigh , United Kingdom;GB  op  30 juli 2006

    "The information provided on the web site was pretty informative and the staff were very helpful providing us with any other information and directions when asked." (3304976196)

    It was right by the sea and there were lots of facilities. We were treated with courtesy and friendliness. Food was good too.

    Nothing really but we were there in very hot waether - the room was pretty warm - could do with air con. Having said that when I asked about a room with air con and there werent any available we were provided with a fan!!!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Wendy ( Volwassen paar) 

    van Banbury , United Kingdom;GB  op  26 augustus 2006

    "This is a really nice hotel in a lovely location. The staff were polite and helpful. The room was pretty standard and you are paying for the view, which predictably costs extra, which in summer when the days are longer is worth it. The food was excellent, both at dinner and breakfast." (3305087882)

    Contacted hotel direct and requested upgraded room with a sea view which for

    Room was on the small side. No mini bar. Complimentary water would have been nice considering we stayed in mid summer.

  • 9/10 Barbara ( Jong paar) 

    van Bristol , United Kingdom;GB  op  26 juli 2006

    "The rooms vary in size, but even the smaller of the 2 rooms was adequate for our needs, and both had balconies. The hotel staff were generally helpful. The reception staff were very helpful and advised us in advance of potential noise from one of the function rooms due to a wedding reception. In the event we didn't hear any noise - the function ended before midnight, and there was no noise from other rooms that I've experienced in other hotels. The service at the 2 bars didn't quite match the service elsewhere in the hotel, particularly the club lounge bar, they just didn't seem quite as organised as elsewhere in the hotel. One particular problem trying to order a sandwich, but after a 45 minute wait we gave up. The main restaurant seems to close at 9.00pm so we ate in La Roche on 2 occassions. (The menu in La Roche was basically the same on the two consecutive nights, although the menu in the main restaurant did appear to be different on the 2 nights.) The food in La Roche was excellent and the restaurant staff, particularly Claude and Delphine were very helpful. It is somewhere that we would definitely return to." (3305077055)

    The position and location were excellent,over looking the entrance to pool harbour. Our non sea view room had a sea view.

    The heated towel rail in the bath room wouldn't turn off, which wouldn't normally be too bad, except the weather was particularly hot during our stay.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 4/10 Jonathan ( Jong paar) 

    van New milton , United Kingdom;GB  op  22 juli 2006

    the view

    the price

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Lisa ( Jong paar) 

    van Little hallingbury , United Kingdom;GB  op  18 juli 2006

    "Excellent - would recommend to family and friends" (3304881099)

    The location and excellent restaurants

    The bedroom door had to be wedged as the door was too small for the frame so rattled all the time when the windows were open. The staf are very friendly but quite a few of the male waitors did not understand basic english.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  18 juli 2006

    "The difficulty in accessing a space in the car park was apparent on my arrival at 2pm on Thursday. I was using the hotel as base to visit my brother in a local nursing home a short car journey away, so this was a continual nuisance. I found myself planning my day around when I could get back into the car park rather than fulfilling my personal choice of timing. This meant I only ate once in the hotel having expected to take all my meals there." (3305000330)

    Room was pleasant and I had a comfortable two night stay.

    Difficulty in parking car and leaving car park due to events and deliveries

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  14 augustus 2006

    The overall facilities and location o the hotel

    The interior room was a bit noisy and the singlt bed a little small.

  • 8/10 Anonymous ( Volwassen paar) 

    op  11 augustus 2006

    size of room, facilities, restaurant, location

    Whilst it's fair value taking everything into account, it's still an expensive stay.

  • 8/10 Anonymous ( Ander) 

    op  9 augustus 2006

    stunning location, friendly and helpful staff, comfort and elegance

    view from non sea view room could be improved, perhaps with screens or trellis, flowers or shrubs and maybe a water feature to hide unsightly areas.

  • 10/10 Kevin ( Solo zakenreiziger) 

    van Old windsor , United Kingdom;GB  op  28 november 2006

    "Had a great rest and cant really be critical in any way!" (99166695)

    Had an upgrade to a sea view fantastic

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 T ( Solo zakenreiziger) 

    van Newcastle-upon-tyne , United Kingdom;GB  op  5 augustus 2006

    "The hotel is excellent value for money compared to others in the area. I do intend to return to The Haven when I am in the area again." (3305070044)

    The location is perfect.

    The room (201 The Haven) could do with a new carpet and curtains.

  • 8/10 Anonymous ( Ander) 

    op  4 augustus 2006

    "A good hotel but with a couple of little niggles around housekeeping and the restaurant. problems parking in the afternoon. Lovely sea views though." (3304728285)

    Beautiful location. Quality accommodation. Good leisure facilities.

    No welcome pack in room and some problems with food at dinner- undercooked halibut.

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  4 augustus 2006

    "Location of The Havan and the accommodation are superb.Facilities within the Hotel are also of a very high standard apart from the resteraunt. Aside from the fact that we had a fire drill in the middle of the 2 course meal on the Sunday evening that I was there I did not feel that it was value for money. The menu mentioned 'crab cakes' although when the course arrived there was only 1 cake! The quality of that cake was very good however I think it is stretching things a bit to present one. Even with the fire drill the interval between courses was too long.I can't understand either why the Brasserie was closed on a Sunday and also on the Monday in high season. I would much rather have preferred to order something from their menu rather than have to have a set 2/3 couse meal in the resteraunt.I also think the service, in the past, has been much higher in the Brasserie." (3305060452)

    The rooms are always well set out with lots of convenience items; i.e TV,ironing facilities, hairdryer,etc.Power shower is the best that I've come across in a hotel bathroom.

    Nothing

  • 8/10 David ( Volwassen paar) 

    van Welling , United Kingdom;GB  op  3 augustus 2006

    "The most outstanding feature was the staff. They were wonderful from the moment we checked in to the time we left. The room was nice, but for a 4 star not quite up to scratch with no fridge and that awful ceiling. However, nit picking aside, I woudl visit again, the overall position and ambience was wonderful. Service is a failing art these days, but at teh Haven it is their by word." (3305024417)

    Clean, fairly comfortable, nice bathroom and balcony.

    Ceiling tiles looked cheap. No blackout over second door by wardrobe (room 122). Balcony in need of a little cleaning/painting

De op deze pagina weergegeven beoordelingen zijn afkomstig vangasten en hoeven daarom niet noodzakelijkerwijze overeen te komen met de mening van Active Hotels, ActiveReservations of onze distributiepartners (Over onze hotelbeoordelingen).

hotel map

Hotels in de buurt

Recent bekeken hotels

Bookmark met:

Wat zijn dit?