Stockwood Hotel - Luton, Luton

41-43 Stockwood Crescent, Luton, LU1 3SS

Op slechts enkele kilometers van Londen, centraal gelegen in Luton, vindt u hotel Stockwood, de ideale keuze voor zowel zakenreizigers als vakantiegangers. ... more

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£ Kamers vanaf £50 per nacht
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6/10 Algemene classificatie

Categorie Gemiddelde Score
7/10 Check-in proces
5/10 Uw kamer
5/10 Werkzaamheid van facileiten / voorzieningen
7/10 Rust en reinheid in het hotel
5/10 Functioneren van het personeel
6/10 Algemene indruk
6/10 Algemene prijs/kwaliteitsverhouding
  • 2/10 Yakof ( Groep collega's) 

    van Birkirkara , MT  op  15 april 2008

    "Booked the accomodation for my employees. They were refused check in for being a little late. Unacceptable service, very poor performance. Management was rude and not willing to help. Customer Satisfaction = ZERO. Management confirmed rudeness once contacted to complain." (97284055)

    The fact the hotel refused to let us check in

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  22 september 2008

    "Though I spent a night it was an enjoyable one, had a good night rest. Hotel is also located close to the city center and other services. On a scale of 10, I'll givethe hotel 8.5." (107139908)

    Hotel is clean and facilities were in good order. Staff were very friendly and accomodating. The room also is okay and tidy.

    Room might be a little bit smaller than expected but then it is a "single" room.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  19 september 2008

    "fine, fair for the money i spent" (107277474)

    nice friendly stuff

    very small room

  • 8/10 Mervyn ( Solo zakenreiziger) 

    van Combwich , GB  op  8 september 2008

    "Satisfactory" (107148578)

    Comfortable room. Reasonably secure parking.

    Street can be a bit noisy

  • 6/10 Margaret ( Solo vakantieganger) 

    van Cambridge , GB  op  4 september 2008

    "Considering the price, & the one night stay, I suppose it was O.K. " (107175480)

    Staff attitude was good. Very helpful.

    Room was tiny, and access to powerpoints not easy. The kettle had to be put on the floor in order to boil water for tea/coffee. Only one teabag, coffee & one milk!

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  28 augustus 2008

    "Satisfactory." (107255130)

    Very reasonable rate; adequate accommodation; enjoyable breakfast.

    Had call from hotel whilst I was still on the plane (22.50) to say that check in was going to close at 11, and that they had been trying to contact me for ages. I explained where I was, and that at the time of booking I had told the online clerk that I would not be arriving at the airport until 22.40 (the plane was delayed a little). Thankfully, the staff stayed at reception until I arrived.

  • 6/10 Anonymous ( Vriendengroep - volwassenen) 

    op  21 augustus 2008

    Breakfast and the dishes were'nt good.

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  19 juli 2008

    "Disgusting" (108016060)

    Smelly, dirty and is crying out to be completely renovated or knocked down.

  • 8/10 Anonymous ( Familie met oudere kinderen) 

    op  10 juli 2008

    "OK for our purposes - needed somewhere for an early flight" (108099895)

    Convenient location for airport, efficient booking

    Only one teabag with hot drinks

  • 7/10 Dagur ( Solo vakantieganger) 

    van Reykjavik , IS  op  16 juni 2008

    "My room was very small and you wouldn't want to stay in it except to sleep. I just needed a place to sleep for one night close to Luton Airport so, since this hotel is rather cheap - and close to the airport - it served me very well. I don't have any complaints except for the size of the room, and maybe the lock to my room, which didn't seem very hard to pick." (97725090)

    Close to Luton Airport and the center of town. Reasonable prize. Nice looking house and neat.

    Tiny room. The lock to the room doesn't inspire confidence.

  • 7/10 Anonymous ( Ander) 

    op  20 mei 2008

    "My shower temperature control did not work. A light bulb in another room was broken, but was fixed immediately. Rooms were clean. Staff very helpful and friendly. Very handy for Luton airport by car." (97332025)

    The room was clean.

    My shower was too hot and was unable to adjust temperature.

  • 3/10 Anonymous ( Solo vakantieganger) 

    op  9 mei 2008

    "I was not told that the room was not ensuite. I wound up paying extra for it. The whole place was shabby though the ads depicted a quaint cottage type of atmosphere. Next time I will stay at a chain hotel that has reliable quality." (97660295)

    The room was clean.

    The place was shabbier than depicted in the ad pictures.

  • 7/10 Jonathan ( Jong paar) 

    van Courdemanges , FR  op  8 mei 2008

    "hotel largement correct pour de courts séjours." (97225043)

    proximité aéroport, gare

    petit déjeuner servi trop tard

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  29 april 2008

    "nice!" (97036963)

    friendly, warm environment

    small room

  • 7/10 Anonymous ( Volwassen paar) 

    op  3 april 2008

    "The hotel is in a convenient location for getting into Luton and 15 minutes on foot to the main railway station for transfer into London. The staff were helpful. The price was reasonable but the room decor with woodchip wallpaper needs updating as does the shower room. The breakfast was a typical continental breakfast and was staisfactory. The car parking although free is limited and the spaces are very tight." (97866893)

    Very handy for centre of Luton. Breakfast room was vright and clean. On-site parking was handy but spaces were very tight.

    Bedroom carpets and room decor were in need of updating.

  • 9/10 Werner ( Solo vakantieganger) 

    van Jersey , GB  op  26 maart 2008

    "Good. Thank you Stockwood Hotel" (97088279)

    Hotel is very clean. Thank you

    Room a bit tiny. Basin to little

  • 4/10 Jun ( Jong paar) 

    van Manchester , GB  op  26 maart 2008

    The shared shower is fine

    I had to pay the hotel when I checked in and also there is a stupid card dealing fee even I was using a debit card.

  • 4/10 Sven ( Familie met jonge kinderen) 

    van Berlin , DE  op  17 maart 2008

    "Für uns 4 keine optimale Lösung, wir buchen nur noch London City. Fürs Taxi vom Airport zum Hotel haben wir 9 Pfund gezahlt. Es geht zuviel Zeit für Reisen von Luton nach London City drauf. Gut für Paare und Single ohne Kinder !" (97369287)

    Beim Check in wurde sofort vesucht das wir einen upgrate buchen, da wir ja nur die Dusche auf den Gang gebucht hatten, was nicht zu erkennen war. Frühstück wurde pünklich um 9:30 abgeräumt. Einen Adapapter für Strom konnte nur käuflich erworben werden. Für Internet mußten 5 Pfund berappt werden.

  • 4/10 Anonymous ( Familie met jonge kinderen) 

    op  3 oktober 2007

    "I Would have loved to know that you did not provide meals apart from breakfast at the hotel." (97423592)

    Beddings were well kept and the double room was spacious

    The general condition of the bathrooms

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Groep collega's) 

    op  12 maart 2008

    "It was just what I was looking for." (97080434)

    Simple and clean.

  • 5/10 Elizabeth ( Familie met oudere kinderen) 

    van St lawrence , GB  op  12 maart 2008

    "I felt this was a hotel in transition - parts had been refurbished and some parts were greatly in need. In the bathroom there was need for hooks for clothes and a shelf for bath products. In the bedroom the curtains did not fit properly and so did not keep out the lights from passing traffic. There was no plug socket near the mirror and the kettle could only be plugged in by moving the dressing table and standing it on the floor." (97985016)

    The new bathroom fittings were of a high standard

    The room was noisy and I was disturbed by the traffic and other guests.

  • 6/10 Peter ( Solo vakantieganger) 

    van Dalkeith , GB  op  19 januari 2008

    "The address given is Stockwood Crescent which is a quiet suburban road. Something I wanted as i flu down and needed a good nights sleep before driving back to edinburgh. The main entrance to the hotel is on a busy main road with flood lights shining on to the front of the hotel and my particular room. There is also a 24hr petrol station opposite which is used by many roudy customers." (97856336)

    nice large room with tea and coffee facilities and a T V

    too hot and stuffy. Needed a window open but then it was too noisey

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  17 januari 2008

    "okay for price" (97240123)

    simple

    very small rooms and only one shower per 6 odd rooms

  • 10/10 Paul ( Jong paar) 

    van Swansea , GB  op  16 januari 2008

    "Very Enjoyable Stay.Near To Town Centre And A Lovely Irish Pub 2 Minutes Down Road!.Handy To Have A Petrol Station A Minute Away So You Can Fill Up For Trip Home." (97751680)

    Lovely Large Double Bed,Staff Very Friendly.

  • 7/10 Paul ( Solo zakenreiziger) 

    van Loughborough , GB  op  14 januari 2008

    The onsite carpark and location

    The room was tiny and the kettle in the room obviously hadn't been cleaned for a long time and had a bad smell and so wasn't used.

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  10 januari 2008

    "It is a very comfortable and good for an stopover stay. It is clean and comfortable." (97103272)

  • 8/10 Norman ( Vriendengroep - volwassenen) 

    van Glasgow , GB  op  4 december 2007

    Helpful staff

    Too Warm

  • 4/10 Anonymous ( Vriendengroep - volwassenen) 

    op  27 november 2007

    vicino alla strada principale

    non ci sono i bagni in camera

  • 6/10 Anonymous ( Solo vakantieganger) 

    op  7 november 2007

    toilet not near shower

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  29 oktober 2007

    "Although the room was in need of refurbishment, the staff were extremely polite and courteous. The breakfast facilities were of a good standard and the staff were professional in their dealings with their guests. The picture of the hotel gives a somewhat false idea of its setting as it is on a main road and has no garden area. Overall however, I think that I probably got value for money." (97042249)

    It was basic but clean enough and secure.

    The bathroom was old and in need of refurbishment. The shower leaked and the tiles needed regrouting. The wallpaper in the room was coming off the wall.

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  13 oktober 2007

    "que no tenia baño ni ducha en la habitacion y que las habitaciones eran tan pequeñas, sin armario ni perchas. Muy pobre." (97214604)

    bien situado del centro

    baño en las habitaciones

  • 4/10 Anonymous ( Solo zakenreiziger) 

    op  12 oktober 2007

    "I would like to have had some information about local availability of places to eat. I would like the morning receptionist to have treated me politely. I would like to have had information about the local conference venues. I would like the shower to have worked effectively. I like proper coffee for breakfast although I know hotels find this concept difficult to grasp.On a positive note they did provide proper butter and not margarine." (97993939)

    The continentak breakfast was good.

    shower inadequate, very noisy from street, room stuffy on arrival

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  11 oktober 2007

    Location to train statio and airport, cost, breakfast included

    Very thin walls therefore very noisy with neighbours who were not quiet thru the night.

  • 5/10 Tony ( Volwassen paar) 

    van Thetford , GB  op  9 oktober 2007

    "on arrival the staff was good but once in the room i found that i could not sit up in bed as the roof was sloping down towards the head of the bed Also that we arrived at arrount 7.30pm and had to go out for some food" (97791995)

    I thought that the room was very cramped and the breakfast was not good

  • 10/10 Peter ( Volwassen paar) 

    van Nova zagora , BG  op  5 oktober 2007

    "Everything was perfectly straight forward." (97832246)

    Every thing was as it should have been. Excellent service from staff.

  • 5/10 Charles ( Solo vakantieganger) 

    van Unterã¤geri , CH  op  14 augustus 2007

    Freundliches Personal

    Baulich und einrichtungsmässig eher bescheiden. Preis-/Leistungsverhältnis unbefriedigend.

  • 6/10 Anonymous ( Groep collega's) 

    op  25 juli 2007

    Friendly receptionist, good location for us, clean room

    Shower outside the room, no breakfast before 8.00

  • 4/10 John ( Familie met jonge kinderen) 

    van Tallght , IE  op  19 juli 2007

    "extra charge leveied at checkin because online booking did not include bathroom" (97195169)

    close to airport

    overpriced compared to holiday inn reception settee dirty (old)

  • 4/10 Anonymous ( Familie met oudere kinderen) 

    op  13 juli 2007

    location only

    Noisy, No airconditioning, Tiny Rooms, Limited TV cHannels, No Bar, No lounge.

  • 6/10 Anonymous ( Familie met jonge kinderen) 

    op  13 juli 2007

    close proximity to the airport

    shared shower

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  10 juli 2007

    Quiet with a comfortable bed. Very basic but clean.

    Room was tiny and felt claustrophobic. No en-suite facility - queing up to share a bathroom and toilet felt uncomfortable and out-dated.

  • 6/10 Alan ( Volwassen paar) 

    van Wells , GB  op  4 juli 2007

    "The Hotel was convenient for the centre and parking was good, but the hotel was desparately in need of being decorated in a brighter, more up to date way. The rooms were adequate but that's all. Bed side lamps would be nice. It was difficult to plug in the kettle as the socket was covered by the unit supporting the TV. There was no shampoo, conditioner, shower gell, hairdryer. However, the two staff members we met (check in man and breakfast lady) were excellent. Both were friendly and helpful. Please give the place a makeover and it would be transformed." (99692865)

    The staff were very freindly helpful and polite. Parking was good. An easy short walk to the centre of Luton.

    The rooms were grim. Although clean and maintained well, they were very basic. The decor was very poor and depressing.

  • 9/10 Claire ( Solo zakenreiziger) 

    van Liverpool , GB  op  3 juli 2007

    The staff at the hotel were extremley efficient and friendly.The place was clean and tidy. The hotel itself was good value for money and easy to find.

    You could hear everything in the next room

  • 6/10 Anonymous ( Volwassen paar) 

    op  18 juni 2007

    "As senior citizens it would have been nice to know the room was situated on the lowest level with rather steep stairs leading down to it." (99302923)

    Close by to where we needed to be.

    Having to go down stairs to the room

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  12 juni 2007

    "I was only at the hotel for one night, and didn't spend much time there apart from sleeping, but it was comfortable, close to the station, clean, easy to find, good value for money." (99474938)

    It was very clean and tidy, staff were helpful and polite

    As always in hotels, not enough pillows.

  • 5/10 Joao ( Solo zakenreiziger) 

    van Lisbon , PT  op  5 juni 2007

    Extremely small room with no toilet. Excessive price for what is offered.

  • 4/10 Paul ( Groep collega's) 

    van Bradford , GB  op  4 juni 2007

    "Noisey - very near busy road, too warm and so had top leave the window open and so mpre noise, the room was a single with an extra bed added for my colleague rather than a twin. The table with the TV and coffee facilities had been moved to accommodate the bed and so they did not work. Unfortunately the electric kettle was too far from the socket and the TV aerial lead would not reach and so there was no TV." (99213869)

    Near the motorway

    Small noisey room with no facilities.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  4 juni 2007

    "The accomodation, a single room served it's purpose well. Staff were helpful and friendly, providing me with a iron and luggage storage facilities once I had checked out. I opted for shared bathroom facilities which was fine but suprised there was no shower jus a bath." (99510560)

    The accomodation served it's purpose well. Staff were helpful and friendly.

    No shower facility just a bath.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  30 mei 2007

    "if y recommend this hotel for a friend, i said : << exige a large room >>" (99952668)

    the breakfest was very correct, the room was quiet

    the room was very very small. It's not possible to let my bag on the floor; there is not place. They show me a room large and give me a very small !!!!

  • 3/10 Anonymous ( Solo zakenreiziger) 

    op  29 mei 2007

    "I will not be staying here again. It is cheap and when you stay, you realise why. The single member of staff was excellent, but no degree of customer service can overcome the shabby and desperate nature of this hotel." (99130641)

    The price is the only attractive feature of this hotel. Room was clean but tiny - think student dig and you are close.

    Paper thin walls, no ensuite facilities in the single room (which I did not notice on the booking form)and on a busy main town road with no ventilation other than an open window.

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