Hatherley Manor Hotel, Gloucester. Gloucestershire

Down Hatherley Lane,, Gloucester. Gloucestershire, GL2 9QA
3   Hotel

Hatherley Manor provides a combination of old-fashioned comfort and contemporary conveniences. The hotel is an elegant 17th Century manor house nestling in roll... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
9/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Alexander m ( Groep collega's) 

    van Leeds , GB  op  17 december 2009

    "A pleasant experience" (108555896)

    Excellent stay, we would come back again. Very comfortable rooms, good food, excellent service.

  • 8/10 ( Volwassen paar) 

    van Amlwch , GB  op  23 november 2009

    "well worth the three nights we stayed" (108800204)

    food and overall service from thr staff was good. nice and peaceful.

    Maybe the wine was a little expensive

  • 10/10 Kevin ( Volwassen paar) 

    van York , GB  op  3 november 2009

    "Overall, a very enjoyable stay in beautiful surroundings" (108606041)

    Exceptionally clean. Courteous staff. Excellent value.

    Rooms could have been made to appear a little larger with some of the furniture being slightly downsized

  • 9/10 Gordon ( Volwassen paar) 

    van York , GB  op  1 november 2009

    "Our stay was very good and we have already recommended it to some of our friends" (108872446)

    Politeness of all the staff, cleanliness and a good selection of food

  • 9/10 Jeffrey ( Solo vakantieganger) 

    van Manchester , GB  op  2 september 2009

    "would stay again and reccomend" (108606313)

    good reception and check out, good parking, quiet location

    none met all my expectations

  • 7/10 Hiroshi ( Volwassen paar) 

    van Chuo-ku, tokyo , JP  op  5 juni 2009

    "It was satisfied stay. " (107680116)

    Good environment

    - Although Wireless LAN was going down at last day, hotel staff looks like no responsibility and no refund was given. - Room is relative small - There is no spoon at the coffee/tea making set. - Good meal at hotel restaurant

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  21 augustus 2008

    "Overall my stay was fine (I only required 1 night & dinner). But would not stay again because of the standard of the food" (107216573)

    I felt that the food in the restaurant did not reach the same standard as the rest of the hotel. My steak (medium rare) was stringy & tough (& also required a surcharge).

  • 8/10 Philip ( Volwassen paar) 

    van Woodbury , GB  op  18 augustus 2008

    "We enjoyed the stay and the wedding reception. Function rooms were good as was the food and service. We did not use the room service but it did look quite expensive." (97314982)

    Nice spot and staff were friendly and efficient.Breakfast was good.

    Quite expensive for what was available. We thought that although the rooms were clean and tidy that they were beginning to look a bit tired.

  • 10/10 Carol ( Man/man of vrouw/vrouw paar) 

    van Lincoln , GB  op  18 augustus 2008

    "WOULD STAY AGAIN" (97475248)

    EXCELLENT FOOD

  • 9/10 Anthony ( Volwassen paar) 

    van Ashford , GB  op  18 augustus 2008

    "Very enjoyable, especially as we able to bring with us our much loved black labrador. It is so nice to be able to stay in a good hotel who welcomes guests with pets" (107279324)

    Excellent location, lovely grounds,friendly and helpful staff, and good food in restaurant

  • 7/10 John ( Solo zakenreiziger) 

    van Falmouth , GB  op  15 augustus 2008

    "Very Good. I might come back for the restraunt alone!" (107209094)

    The Restraunt was bloody fantastic!The meal was the best for many years. Truely, truely excellent food

    the plug in the wash basin in my bedroom would not stay closed, so I could not fill it with water

  • 7/10 Anonymous ( Familie met oudere kinderen) 

    op  9 augustus 2008

    Location, price

    No bar fridge in room, bar prices expensive

  • 9/10 Anonymous ( Jong paar) 

    op  29 juli 2008

    "Lovely hotel and very friendly staff. Rooms small but had everything. We had great weather so in all had a fab weekend." (108004632)

    Very friendly staff

    Bar and meal prices high

  • 9/10 Anonymous ( Volwassen paar) 

    op  29 juli 2008

    "We would go back again at some later date but would try to do so during the week next time." (108012578)

    Lovely location very handily placed for our little tour round Forest of Dean and surrounding areas. Excellent food,rooms adequate.

    It seems to cater for weddings more so than general customers and the breakfast on the Sunday was a little squashed. With the weather being unduly hot the rooms were difficult to get cool without airconditioning.

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  29 mei 2008

    "see above" (97476343)

    Simple but functional

    Shower was very weak: No possible way to turn on heat in room: Breakfast buffet cold

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  10 april 2008

    the cleanliness

  • 7/10 Anonymous ( Volwassen paar) 

    op  28 november 2007

    Friendly staff; clean, well-kept rooms

    Poor shower pressure; noisy people staying in neighbouring room - need to insulate the walls!

  • 9/10 Sion ( Jong paar) 

    van Nottingham , GB  op  14 november 2007

    The staff were excellent - friendly and efficient. The food was also excellent especially the breakfast!

    The bar prices were far too high

  • 9/10 Anonymous ( Jong paar) 

    op  7 november 2007

    "This hotel is a great deal for the price. The amenities and smaller things (furniture, fixtures), make this a 4-star hotel. The size of it brings it to a 3 1/2. Everyone there was very pleasant and helpful. If you can, venture out to Cheltenham for shopping and meals." (97337864)

    Staff was warm and pleasant. Bathroom was clean and nice. Dining facilities were excellent, with very attentive waitstaff.

    Room and hallways quite small. Breakfast was mediocre. They strangely took ketchup that had been placed in a small dish from my table to another table to re-use.

  • 8/10 Nick ( Volwassen paar) 

    van Warlingham , GB  op  15 juli 2007

    "Staff very helpful, but standard rooms and beds need to be bigger. Be wary of over-charging in the restaurant Hotel situated in quiet area, consequently car required." (97658702)

    Staff very attentif

    Basic rooms small, with very small 'double' beds Overcharged in restaurant Small refridgerator in bedroom would have been nice

  • 5/10 Anonymous ( Solo zakenreiziger) 

    op  11 juli 2007

    "see above" (99170287)

    very little - it was small, had a wall that was radiating heat via an internal chimney from the kitchens mean't I could not shut the window due to the extensive heat and hence the disco on kept me awake till 01.00. The hotel staff were very good but the hotel did not come any where near the publicised standard on the website a great disappointment.

    see above

  • 9/10 Paul ( Vriendengroep - volwassenen) 

    van Halesowen , United Kingdom;GB  op  1 mei 2007

    "very dissapointed that room was extremely noisy late at night. noise coming from function room and woke us from sleep and went on till early hours. we were offered an alternative room but being that it was very late we diclined offer. felt we should have been informed at time of booking regarding possible noise. manager/s dealt with our complaint to our satisfactory." (99801446)

    relaxed atmosphere

    two women put in ground floor accommodation and felt isolated from reception area.

  • 8/10 Kendra ( Ander) 

    van Canton, mississippi , US  op  17 april 2007

    "The trip was excellent. The accomodations were about what we expected and the people were very friendly. The rooms were not large, but larger than some we have stayed in in London. We really were only in our room to sleep - the rest of the time we were touring the countryside. The beds were a bit uncomfortable, but other than that it was nice and the beautiful country setting can't be beat." (99277071)

    The setting was beautiful.

    The beds (twins) were rather uncomfortable.

  • 9/10 Barbara ( Vriendengroep - volwassenen) 

    van Manchester , United Kingdom;GB  op  22 februari 2007

    "i found my stay to be nice and restfull the food was good but i do think the bar was a little bit on the expensive side other than that i would always stay there when down in that park of the country and i would recommend this hotel to anybody needing a hotel down in the cotswolds" (99392823)

    lovely hotel and the staff were nice and friendly

    the only thing i could find to complain about was the fact that my room needed dusting also we asked for rooms where we could smoke the hotel was not full yet we were given non smoking rooms

  • 7/10 Jane ( Solo vakantieganger) 

    van Wardija , Malta;MT  op  21 november 2006

    "i would revisit...but could be better than it is at present. Food on the menu was not available and people should be informed this as soon as they sit down and not when they try and order the dish that is unavailable" (99411898)

    clean and cosy

    drab decor...needs a serious makeover

  • 10/10 Anonymous ( Volwassen paar) 

    op  19 november 2006

    "Generally a really pleasant stay. The access from the main road to the parking lots could be improved, and the signage made more obvious - twice we drove past the entrance before we actually saw the sign for the hotel." (99481263)

    Quiet, lovely location in building with great character.

    We think the building may have a ghost or poltergeist ! At 3.00 am the smoke alarm went off and the TV switched itself on. There was no smoke or other signs of a problem, and there was no-one outside the room, so we returned to sleep , but the incident remains a mystery !

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  16 augustus 2006

    "Although the hotel is now begining to look a little dated it was clean and the staff where very obliging and could not do enough for you. The service was also excellent in the restaurant with a good variety of dishes and wines. There was a wedding going on in the hotel on the saturday of our stay but it did not detract from the service in any way and once in our rooms no music or noise could be heard. My only suggestion would be that if a hotel accepts dogs it has a bin outside to place doggy poo bags !" (3304915853)

    It accepted dogs

    nothing

  • 7/10 Anonymous ( Jong paar) 

    op  2 augustus 2006

    "Althought the staff were friendly, the taxi we asked to be booked never arrived and when we went a little over the check out time we were told abruptly that 'you need to leave the room'." (3305110638)

    The room was comfortable and clean.

    The hotel seemed over booked and very loud due to 3 wedding reception taking place. The once beautiful country house did not retain any of its original charm on the inside,and the outside was spoilt by ugly extensions.

  • 8/10 Richard ( Volwassen paar) 

    van Croydon , United Kingdom;GB  op  19 juli 2006

    "The hotel was fine in general. The check-in staff were very friendly but a bit hurried. The room was exceptionally well-appointed and very clean indeed, but it was unfortunate that neither the room nor the restaurant was air conditioned. The restaurant also appeared to have only two tables near a window. We dined elsewhere as a result. The room service breakfast was first class however. There was a wedding at the hotel, which caused a certain amount of noise, but this appears to be the norm at weekends these days." (3305030055)

    The room was exceptionally clean

    No Air Conditioning

  • 9/10 Suzanne ( Jong paar) 

    van Hampshire , United Kingdom;GB  op  11 juli 2006

    polite staff & pleasant surroundings

    th room did not have air con and it was right outside the air conditioner unit, which was rather loud

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  8 juli 2006

    "No air conditioning unberarably hot room, difficult to sleep" (3304957388)

    excellent food in restaurant

  • 8/10 Anonymous ( Volwassen paar) 

    op  26 juni 2006

    "Entirely satisfied with our stay especially as we were able to bring along our black labrador - it is often quite difficult to find a decent hotel that takes dogs - well done Mcdonalds!" (3304877017)

    Delightful hotel in beautiful grounds

    Room good but perhaps a little small

  • 8/10 John ( Familie met oudere kinderen) 

    van Basildon , United Kingdom;GB  op  22 juni 2006

    "Generally very impressed and please with quality of this hotel. Have stayed at several more expensive and higher star rated hotels that were not as good e.g marriott hotel in York." (3304783802)

    Good quality hotel (better than the 3 star rating)in a very nice countryside location.

    Nothing

  • 9/10 Anonymous ( Volwassen paar) 

    op  21 juni 2006

    "Very noisy party till 1am ~ might have booked elsewhere as we wanted to enjoy next day and were too tired BUT that was just bad luck. May be bookings for parties could stipulate midnight as winding down time in respect to the other guests. Would have preferred to deal with hotel direct so that we had a choice of rooms. However, staff reallocated us to the best available room on arrival, without being asked." (3304796308)

    Good service ~ well trained staff excellent chef

  • 10/10 Gordon ( Solo zakenreiziger) 

    van Berkshire , United Kingdom;GB  op  20 mei 2006

    "Overall an excellent two day stay. Cannot fault the service and accomodation. Looking forward to staying in the future." (3304704290)

    Very friendly and helpful staff. Room clean and comfortable.

    Found price of room service menu a little expensive but food itself including breakfast was very good.

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