Moor Hall Hotel & Spa, Sutton Coldfield

Moor Hall Drive, Four Oaks, Sutton Coldfield, B75 6LN
4   Hotel

Dit prachtige viersterren plattelandshotel ligt te midden van parkgronden, maar u kunt gemakkelijk bij Birmingham en het NEC komen. De kamers zijn van alle gema... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
9/10 Check-in proces
8/10 Uw kamer
8/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
9/10 Algemene prijs/kwaliteitsverhouding
  • 7/10 Jon ( Ander) 

    van Bodmin , GB  op  13 oktober 2009

    "A pleasant hotel and staff made bad by poor chef and inconsiderate guests" (108792946)

    Freindly staff, good location , good leisure facilities

    Poor bar food, served uncooked cold burger! Dated and tired bathroom facilities. Noisey wedding party guests kept myself and others awake all night. Had to call reception at 4.00am and 5.00am, who threatened to evict them.

  • 10/10 Anonymous ( Volwassen paar) 

    op  3 september 2009

    "Loved it" (108318244)

    Beautiful surroundings

  • 8/10 Stephen ( Vriendengroep - volwassenen) 

    van Milton keynes , GB  op  30 augustus 2009

    "Enjoyed the visit, will be happy to return." (107814217)

    Smart hotel in nice surroundings. Good gym and pool. Hearty breakfast.

    As the bathroom didn't have a window it needed a fan.

  • 8/10 Karen ( Groep collega's) 

    van Oldbury, west midlands , GB  op  19 augustus 2009

    "good" (108149290)

    Lovely hotel, mostly pleasant staff

    Gave receptionist wrong debit card. She announced in a loud voice that my card had been declined. It was very embarrassing. She needs to learn discretion!!!! Because of this I don't think I would stay at this hotel again.

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  18 juni 2009

    "Good value for money - big hotel but not big hotel price." (107318870)

    Fascinating building and friendly staff

    Room was too warm.

  • 8/10 Debi ( Man/man of vrouw/vrouw paar) 

    van Beckenham , GB  op  17 juni 2009

    "overall stay really nice...friendly welcoming staff, would recommend hotel to others...very easy to find coming over the motorway yet peaceful and secluded enough for a romantic stay like ours...def 9/10" (107973721)

    size of room and view over gardens fab....we would have preferred a kingsize bed rather than 2 single beds stuck together as had uncomfortable dip in the centre...the food in the lounge bar and breakfast in country kitchen was great...we loved hot rocks menu overlooking the gardens

    bed comment as above and room was bit stuffy so had window open throughout stay

  • 8/10 Andrew ( Jong paar) 

    van London , GB  op  9 juni 2009

    Beautiful grounds, nice room. Good breakfast. Maintenance staff helpful when towel rack wasn't coming on. Very prompt

    Front desk staff not informed on restaurants, sites in Lichfield and area. Directed me to an aging Windows 95 machine when I asked about cathedral, restaurants. Bed terribly worn, mattress lumpy.

  • 10/10 Anonymous ( Solo vakantieganger) 

    op  8 april 2009

    "A good hotel I would recommend." (107305306)

    Excellent accomodation. Very good staff, courteous and helpful.

    One thing I value at breakfast is freshly squeezed orange juice. Unfortunately only plain orange juice is available.

  • 10/10 Teresa ( Man/man of vrouw/vrouw paar) 

    van Skibbereen, co cork , IE  op  24 februari 2009

    "Superb, very enjoyable. I would go abck for a golf weekend as the golf course attached to the hotel looked lovely." (107891828)

    Staff were extremely friendly and helpful and standard of service was excellent. The setting was beautiful and the food was also very good.

  • 8/10 Anonymous ( Solo vakantieganger) 

    op  3 december 2008

    Warm welcome and nice surroundings

    The room was a bit chilly in the evening

  • 10/10 Sally ( Ander) 

    van Norwich , GB  op  3 oktober 2008

    "Very relaxing and conducive to a good business trip." (107276697)

    Staff very friendly, professional and helpful. Lovely building, excellent room, very spacious and homely in a stately kind of way. Pool and leisure facilities very nice.

  • 9/10 Stephen ( Solo zakenreiziger) 

    van Liverpool , GB  op  30 april 2008

    "Hotel set in quiet rural area yet near to motorway link and town centre.Room was clean and comfortable with good facilities.Good breakfast included in price excellent value." (97519576)

    good quiet location,but close to motorway link and near to town centre. comfortable room with good facilities.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Tina ( Solo vakantieganger) 

    van Colwall , GB  op  15 mei 2008

    The room was very well laid out, The bed was very comfortable, excellent pillow's. The bathroom was very well stocked with good quality soaps and shower stuff

    The windows did not open.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  29 maart 2008

    "The stay at Moor Hall was very enjoyable. The setting and location are excellent. On arrival and throughout the duration of the stay the reception staff were curtious and helpful, always willing to chat about the local area too. The room was good and extremely comfortable. The food was good and the dining room comfortable and in keeping withthe atmosphere of the hotel. The spa facilities were superb, gain supported by helpful staff. An excellent place to stay." (97010347)

    The setting was superb. The staff were helpful and friendly. The spa facilities were very good.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  30 december 2007

    "Didn't use any of the facilities...it was christmas day!!! Will go back again on a less special day to try them out. Overall...a very pleasant hotel to stay." (97287787)

    The grounds, the room and the ambiance

    No DVD or CD player with the option of hiring films etc, the breakfast room was a little cramped but the breakfast was very good.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Jong paar) 

    op  28 november 2007

    "overall excellent apart from unhelpful receptionists" (97074612)

    everything was exactly as described,the room was excellent although breakfast was poor-the hot food was not,

    the receptionist was very unhelpful especially as i had rung the day before to explain that we were attending a function in the aftternoon and would like to check in earlier to be told to go away and come back later.

  • 9/10 Anonymous ( Volwassen paar) 

    op  6 november 2007

    "easily accessible, nice location. Friendly and helpful staff. This is our second stay at his particular hotel." (97544993)

    nice room, comfortable bed. Lovely food, excellent service.

  • 10/10 Richard ( Volwassen paar) 

    van Chester , GB  op  4 oktober 2007

    "Lovely setting, convenient but feeling of being miles from anywhere. First class check in and out, very friendly and helpful staff at all contacts. Would cetranly stay again." (97653944)

    Very Comfortable rooms and pleasant public rooms and bar facilities. Did not have time to visit the leisure facilities but they looked very good

    Nothing

  • 7/10 Anonymous ( Volwassen paar) 

    op  16 juli 2007

    "I knew the hotel from previous visits at functions and private dinners. This experience was as a guest for five nights. Perhaps I was 'unlucky' to be allocated that particular room. Perhaps ALL the others are perfect!" (97443787)

    location where I needed it. Food and parking adequate. Staff generally very good

    Room was small, poorly ventilated, door would not close without slamming (I apologised to the people in the room next to me for the unavoidable noise every time I closed the door. The problem was reported to the reception desk. Nothing was done.

  • 10/10 Caroline ( Volwassen paar) 

    van Westward ho north devon , GB  op  23 mei 2007

    everything

  • 7/10 Jack ( Solo zakenreiziger) 

    van Chester , GB  op  12 mei 2007

    Quiet location

    Over priced restaurant

  • 9/10 Linda ( Groep collega's) 

    van Reading , United Kingdom;GB  op  19 april 2007

    "The hotel was absolutely used to the limit the day I was there, with wedding parties, birthday parties, and lots of hotel guests. It was not possible to get a booking in the nicer dining room, and even in the buffet-style restaurant, we could only get a booking for 6 pm, which is very early for dinner. It was difficult to get a parking place in the lot in front of the hotel. I realise this is good business, but perhaps a little more slack should be allowed for passing trade such as myself and my business partner." (99126704)

    The coffee-making facilities in the rooms, with REAL coffee! Everything else was clean and convenient, and the staff were extremely helpful. I LOVED the Mozart as background music. Nice breakfast.

    Enormous foam pillows, and the duvet was too hot (perhaps you have summer duvets, but April is too early for them?)

  • 9/10 Graham ( Volwassen paar) 

    van Fareham hants , GB  op  28 maart 2007

    Pleasant environment Pool facilities

    Noisy function guests Room was dark (decor). Bathroom radiator needs bleeding

  • 9/10 Anonymous ( Familie met oudere kinderen) 

    op  7 maart 2007

    "would like to stay here again at some point, the food was excellent and not at all over priced for such a nice hotel, the staff were very good and nothing was any problem at all" (99324486)

    clean, comfortable, good choice of tea and coffee in room,

    changing rooms were very inadequate for ladies changing and were not very warm!!!!

  • 9/10 Anonymous ( Volwassen paar) 

    op  7 maart 2007

    "Very good overall" (99328639)

    Large quiet room, not overlooked, nice grounds

    Breakfast room was cramped and claustrophobic with no windows Having to leave the facilities by 11am.. a little more time would be good

  • 9/10 Joanne ( Man/man of vrouw/vrouw paar) 

    van Solihull , United Kingdom;GB  op  7 maart 2007

    "The hotel is beautiful and the staff are very helpful. It was very busy with an event, possibly Wedding Reception, but parking was fine and, despite how busy it was, check-in etc was swift and easy. The door hanger to order breakfast to the room in the morining was not collected, despite being put out in planty of time, thus no breakfast was recieved. Disappointing, however not a major issue." (99565369)

    Surroundings. Friendly staff.

  • 10/10 Gabrielle ( Volwassen paar) 

    van Inverness , United Kingdom;GB  op  9 februari 2007

    "It is so hard to fault this hotel, if I was forced to I would have to say I have eaten better breakfasts although I am almost always the last in. But actually for everything else I really did not care much about this and would most certainly stay there again, and recommmend to everyone I know & having a restaurant and retail that is quite a lot of people." (99313189)

    Everything - clean, eye sweet, comfortable

  • 9/10 Edwin ( Volwassen paar) 

    van Carlisle , United Kingdom;GB  op  7 januari 2007

    Good friendly atmosphere within a lovely setting

    Difficult to find comfortable bedroom temperature

  • 9/10 David ( Volwassen paar) 

    van Buntingford , United Kingdom;GB  op  28 november 2006

    "Overall a very nice hotel with excellent facilities, the pool and leisure area was fantastic, excellent food and service in the restaurant, although it was very hot in there (Country Kitchen). Not the biggest room I have stayed in but did not detract from a pleasant stay, would definitely stay here again and have no problem recommending it to others." (99474963)

    Nicely decorated and comfortable room

    Room a bit on the small side

  • 8/10 Tracy ( Groep collega's) 

    van Gravesend , United Kingdom;GB  op  17 oktober 2006

    very country cottage

    the shower was fantastic but bath needed re-mastic

  • 9/10 Brian ( Volwassen paar) 

    van Pentre , United Kingdom;GB  op  9 januari 2007

    "The directions to the hotel could in my opinion be a bit more clear, with instructions given from different directions. Apart from that, the friendliness and professionalism of the staff, cleanliness of the hotel as a whole was superb and great value for money. I hope next time I might get to stay longer than the one night and be able to sample what this hotel has to offer." (99345406)

    Everything about the hotel was of a very high standard, making my stay very enjoyable. I would definitely recommend this hotel to anyone.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Ian ( Solo zakenreiziger) 

    van Southampton , United Kingdom;GB  op  5 september 2006

    "Location, decor and staff are all good. Bar prices were very steep and the dining options were limited. Expensive set menu in the better dining room or pre-cooked food in the other dining room. I expected better food and more flexibility." (99214925)

    The staff were friendly and helpful and the room was clean and well decorated

    The food was all pre-cooked and not of the standard I expected

  • 9/10 Heidi ( Jong paar) 

    van Stoke on trent , United Kingdom;GB  op  31 augustus 2006

    "our second stay at moor hall was not as enjoyable as the first due to other guests however it is good value and has exellent facilties and opotional spa (well worth a visit). i would not hessitate to re book!" (3305199237)

    clean room ,beatiful surroundings outstanding facillities and 5* quality beautiful setting and excellent facilities

    a bit noisey due to other guests

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  19 december 2006

    "This is a beautiful hotel set in the heart of England. The hotel looks majestic and welcoming when you drive into the main gates. The hotel staff both on reception and in the dining rooms are happy to help. The internal public areas are delightful and very comfortable as are the bedrooms. I consider this hotel good value for money whether you are on a business or social trip." (99387861)

    Spacious beautiful hotel set in it's own grounds.

    Bedroom decor far too dark and dismal. Dark green and orange walls with a dark green ceiling and dark curtains in a room that only overlooked a small inner courtyard.However, the bed was really comfortable - so a good night's sleep was had.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Anonymous ( Jong paar) 

    op  23 augustus 2006

    The grounds wer lovely and overall impression was good. In addition the staff were friendly and helpful. Finally the breakfast was one of the best I've had in a long while.

    I felt that the room was small, dark and in need of modernisation.

  • 8/10 Anonymous ( Ander) 

    op  27 juli 2006

    "Good - has made a lasting impression and would return" (3305055092)

    I really like the location, and wished I had brought my golf clubs but I had to visit my daughter in hospital - the purpose of my visit. The staff were very helpful in getting me taxis to and fro. Found the facilities of the hotel - bar restaurant - very good.

    Bedroom very dark no airconditioning - it was very hot

  • 9/10 Sundeep ( Groep collega's) 

    van Wellington , United Kingdom;GB  op  26 juni 2006

    Facilities and location

    Bathrooms were far too small

  • 10/10 Anonymous ( Volwassen paar) 

    op  22 juni 2006

    "Good sized room, excellent staff service, very comfortabel and clean, excellent value for money" (3304845492)

    Size of accommodation; separate shower and bath; vegetarian options in restaurant were not the usual pasta/lasagne/risotto; excellent service at breakfast where staff listened and responded to personal requests

    Nothing

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