Doubletree by Hilton Cambridge Garden House, Cambridge

Granta Place, Mill Lane, Cambridge, CB2 1RT
4   Hotel

Het Cambridge Garden House, dat een unieke locatie aan de rivier biedt met uitzicht over de rivier de Cam, bevindt zich in het hart van de historische stad Camb... more

 

£ Kamers vanaf £50 per nacht
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8/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
8/10 Uw kamer
7/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
8/10 Functioneren van het personeel
8/10 Algemene indruk
8/10 Algemene prijs/kwaliteitsverhouding
  • 9/10 Anonymous ( Jong paar) 

    op  4 augustus 2009

    "See above. Very pleasurable. Would stay again" (108109949)

    Staff were very friendly and helpful as I had requested an early check in which was accomodated despite the hotel being obviously busy. This enabled me to change in time for a wedding I was attending. The room was very comfortable and I loved the cookie on arrival which I enjoyed on the lovely balcony overlooking the river. It felt like a treat to stay with here than just another hotel. Ver y central and handy for exploring the city.

  • 7/10 Anonymous ( Jong paar) 

    op  4 augustus 2009

    restaurant disappointing

  • 9/10 Anonymous ( Volwassen paar) 

    op  28 mei 2009

    "With the exception of being forewarned about parking charge, the "bad points" above are really minor issues in what was overall a very plesant stay." (107872157)

    the hotel is located in a very attractive place, overlooking the river. The dining room is a very pleasant room in which to eat and the outside terrace is truly glorious on a warm sunny day.

    1:we were not notified of the parking charge for cars. 2: bulb missing on table lamp in room. 3: there is a very unpleasant mouldy smell in the bathroom of room 341 which needs attending. 4: That room has a balcony but needs to be cleaned and cobwebs removed before warm weather sets in. 5: the wait staff for the terrace on Bank Holiday Monday did not seem to be under any general overall supervision; service seemed hit and miss.

  • 9/10 Darryl ( Ander) 

    van Royston , GB  op  19 mei 2009

    "Very good - a good choice if you want to be close to the city centre and all the facilities." (107373036)

    Very good location for the centre of Cambridge. Nice atmosphere and pleasant staff - a warm choc chip cookie on check-in was most appreciated!

    Lack of full curtains in the bedroom made it very light first thing in the morning!

  • 10/10 Sarah ( Volwassen paar) 

    van Edinburgh , GB  op  19 mei 2009

    "Wonderful" (107931465)

    food excellent,staff warm and welcoming,The piano player was a delight to listen to.Most enjoyable stay and we are looking forward to our next visit

  • 8/10 Anonymous ( Volwassen paar) 

    op  24 februari 2009

    "Good and relaxing." (107531349)

    Room view, ease of parking

    No paper as promised confusion over whether I had pre-paid for room Americans next to us at breakfast. They tend to speak loudly so you hear their conversations No sky sport on TV

  • 10/10 Simon ( Jong paar) 

    van Ironbridge , GB  op  20 februari 2009

    Staff were all polite and friendly. Food superb.

  • 9/10 Anonymous ( Vriendengroep - volwassenen) 

    op  4 februari 2009

    "Loved it." (107603841)

    Friendly efficient staff, tasteful decor, peaceful, great location

  • 9/10 Rebecca ( Familie met oudere kinderen) 

    van Cambridge , GB  op  6 januari 2009

    "Fabulous! Great rooms, beautiful furnishings, friendly helpful staff, great food, made a special occasion perfect!" (107998603)

    we were there on an overnight stay whilst attending my inlaws diamond wedding anniversay party, which was excellent with delicious food and very friendly super attentive staff which made for a great party and a memorable night!

    None ,other than the fact that I had made a complaint originally about not being able to book the room in the hotel itself and then the website said it was full and I didnt know there were rooms available on other sites, and I needed more info regarding children, and I found it frustrating as I couldnt speak to a real person! But our treatment while we were there more than made up for that!

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  28 december 2008

    "Good" (107454036)

    Friendly staff Good cleanliness Pleasant sitting areas

    Ludicrously expensive Christmas lunch . Blueberry mash -tasted OK but did the chef look at the plated meal it looked awful with the brown gravy/jus

  • 8/10 Peter ( Solo vakantieganger) 

    van Nr ware , GB  op  27 december 2008

    "Good apart from above" (107180464)

    Efficient, friendly, well run hotel.

    Cold cooked breakfasts that as a result were horrid. Disappointing on 24 December to be told in the main bar there was no draught beer because they were cleaning the pipes. What a time! If I had not been honest and I would not have had to pay for lager out of total inefficiency of the staff. I will bring your bill over they said. They did not.

  • 10/10 Soterios ( Familie met oudere kinderen) 

    van Nicosia 2722 , CY  op  23 december 2008

    "Excellent" (107917806)

    cleanliness, friendly staff, spacious room and public areas,

    portions at the restaurant were too small for the price asked,

  • 7/10 C ( Solo zakenreiziger) 

    van Banbury , GB  op  8 december 2008

    "Although preasant i would not recommend the hotel due to the inflated car parking prices on top of hotel room rate. " (107811025)

    Staff were approachable and friendly. Hotel rooms were cleaned to a high standard.

    Parking prices on top of hotel room rate were excessive. I compare this to other hotels i stay in around the district.

  • 7/10 Jean ( Volwassen paar) 

    van Burnham on sea , GB  op  7 oktober 2008

    "Overall we enjoyed our stay. Lovely location" (107150018)

    Very spacious room wirh lovely views of river. Reasonably quick fixing of radiator. Chap very polite & apologetic

    Radiator not working in room on arrival.Very chilly. Wedding party in hotel.Difficult to enjoy a quiet drink in the bar area.Decided to eat out to escape

  • 9/10 George e ( Volwassen paar) 

    van Seon , CH  op  3 oktober 2008

    "good experience" (107288815)

    super location, quiet (riverside)

    Breakfast should be included or at least cheaper for in-house guests

  • 8/10 Carol ( Volwassen paar) 

    van Liverpool , GB  op  30 september 2008

    "Overall a short but very good experience. The position by the river is beautiful. " (107271579)

    Beautiful position in Cambridge High standard of furnishings and fittings. Excellent breakfast choice.

    Difficult to find around the one way Cambridge system. Take a good map with you and arrive in daylight if possible! Perhaps a little on the pricey side but Cambridge hotels seem to charge above average rates.

  • 8/10 Anonymous ( Volwassen paar) 

    op  28 augustus 2008

    "Staff very welcoming, helpful and courteous at all times." (107298029)

    Excellent view from balcony of Cambridge Backs and Mill Pond. Would stay again and recommend it to others.

    On Bank Holiday Monday, leisure facilities were not open at advertised time, and when question put to reception staff - they stated that facilities had been open!

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  9 juni 2008

    "We invariably enjoy our stays at this hotel." (99588255)

    Crown River View room has a pleasant outlook and was well stocked with tea/coffee etc which was replenished in the evening when chocolates were also left. The room was comfortably furnished and seemed reasonable value at the late availability price, full price is a little steep.

    A blown bedside light bulb and sharp brackets in the bathroom, where I believe a shelf had broken at one end of the bath were disappointing. Humourless reception staff at checkout had to correct an inflated bill.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Judith ( Volwassen paar) 

    van Hull , GB  op  23 juli 2008

    "A well located very good hotel" (108033449)

    A very pleasant room with comfortable bed. The standard of cleanliness was very good and the service was very good.

    We do not like self service breakfast (buffet style)In a hotel of this style we expected to be served a freshly cooked breakfast and not have to keep getting up and down to collect all items required for breakfast

  • 8/10 Anonymous ( Volwassen paar) 

    op  15 juli 2008

    Excellent service by concierge

    Stairway from reception to 2nd floor was messy on arrival and not "hoovered" until mid next morning. Also would have liked to be able to order ala carte breakfast rather than expensive full english breakfast

  • 10/10 Stefan ( Ander) 

    van San jose , US  op  7 juli 2008

    "Great location, great staff, great atmosphere - just don't gouge on the above - leaves a slight sour note." (108018212)

    - Cost of local calls -

  • 8/10 Robert howard ( Volwassen paar) 

    van Brampton , GB  op  5 juni 2008

    "Very enjoyable, excellent situation" (97739365)

    Clean, efficient easy parking

    Noise one night ?from other guests

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    "THe hotel is run to a high standard and the staff were always helpful. THe only disappointment was the catering, the hot breakfast served from the buffet was only lukewarm, and the meal in the restaurant on our first evening was not as good as we had expected." (97249338)

    I liked the design of the bedroom with good facilities for storing clothes etc. I liked the bathroom design and the tea/coffee making facility.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Jong paar) 

    op  8 februari 2008

    "Very frindly & helpful staff. clean & hygenic. Overall stay was very comfortable!just found the pillows in the room a bit uncomfortable keep up the good service!" (97326771)

    The ambeince of the hotels is very nice. Your staff is courteous and frindly and the food was very good!

    nothing..would like to visit again!

    4 van de 4 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Jong paar) 

    op  5 maart 2008

    "My disappoint was the cost of car parking this really pushed up the price of the weekend. We stayed during Christmas and it was free. It is acceptable that buisness and conference people should pay after all they are not paying from their own pockets. But, please consider quests who are staying for the weekend. We had two cars at £12 per day very expensive." (97126933)

    very relaxing hotel, the bar area was relaxing, the bar manager offered excellent and was friendly, superb location for the city.

    3 van de 3 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Volwassen paar) 

    op  21 februari 2008

    "Lovely setting by the river and situated centrally." (97981745)

    spacious room, relaxing bar area and access to gym and swimming pool.

    The bed was too big for two people!!

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Anonymous ( Vriendengroep - volwassenen) 

    op  3 maart 2008

    Excellant service, facilities and value for money

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Alexander ( Familie met jonge kinderen) 

    van Stockport , GB  op  30 januari 2008

    Quiet spacious room with a good view outside, modern design and high-quality bedding inside; excllent tea-making facilities; good breakfast

    Low water pressure, a bit too expensive

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 10/10 Alan ( Volwassen paar) 

    van Little eaton , GB  op  25 december 2007

    "Good quality furnishings/surroundings, excellent staff, food very good. Quiet, with a good view, acceptable leisure facilities and in the centre of the city." (97470484)

    Everything was good quality.

    2 van de 2 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Anonymous ( Jong paar) 

    op  17 februari 2008

    "The location of the hotel is absolutely terrific - right next to the river. We went in winter but I would imagine in summer it would be beatiful as they have a lovely outside terrace. The rooms are very modern and clean and I couldn't fault breakfast." (97489352)

    The only thing that let the hotel down was that on occasions there was a lack of service from the staff. We asked to order a drink from the bar and was told to sit and someone would b with us, but 0 minutes later we were still waiting. A similar thing happened at breakfast, but apart from this the hotel was excellent and I would definately go back...

  • 8/10 Anonymous ( Jong paar) 

    op  12 februari 2008

    "This is a great, very central location for Cambridge, with excellent parking and a lovely leisure club. Right on the river with good views. We were impressed with the friendliness of the staff and, although we didn't use it, the lounge bar looked lovely (there was live piano music on the Friday night we stayed). The room was very comfortable, although a slight gripe was the lack of decent curtains (they didn't cover the window, so in the summer the room would get light very early indeed).Breakfast was adequate, but perhaps not up to the standard of the rest of the hotel. You won't go hungry though." (97213629)

    location, parking, leisure club, friendly staff

    curtains didn't cover windows (they were decorative, but not wide enough for the window) - sounds daft but in the summer the room would be light as soon as the sun came up - 5am wouldn't be funny! Breakfast wasn't great value.

  • 8/10 Anonymous ( Groep collega's) 

    op  8 februari 2008

    "Despite the not so friendly staff at reception, we enjoyed our stay in the hotel. It is well situated and well appointed and a lovely environment to stay in. Good value for money and very nice food." (97697171)

    the hotel is very stylish and elegant. it is located in a lovely garden close to the river Cam. The room had nice views and was nicely decorated, clean and provided many facilities.

    The staff at reception were not particularly friendly or helpful. First we walked a long way to our room only to find that the keys did not work so we had to walk back to ask for new ones. No apology or anything was given - just new keys. Second, when we checked out we were overcharged for breakfast. The amount was adjusted when we pointed out the error, but again, no apology for their mistake.

  • 8/10 Michael ( Solo zakenreiziger) 

    van Fremont , US  op  28 januari 2008

    Quiet. Clean

    Shower was inadequate. Pressure low, showerhead clogged. Bed seemed quite hard.

  • 8/10 Philip ( Volwassen paar) 

    van Falmouth , GB  op  23 januari 2008

    Rooms and public spaces have recently been refurbished and have a contemporary but comfortable feel.

    Pillows were foam, hard and uncomfortable, an alternative should be offered.

  • 10/10 Kim ( Volwassen paar) 

    van Wisbech , GB  op  16 januari 2008

    "My partner and I had a wonderful time and would recommend the hotel highly to anyone of any age. We didn't get any hassle from anyone, and didn't hear any noise at night, it was a lovely weekend, thank you. Sincerly hope to visit again and repeat the whole process" (97861706)

    Within walking distance of the city, staff were very helpful, good parking and the bed was lovely and comfortable, and the room very clean

    nothing

  • 9/10 Anonymous ( Ander) 

    op  16 december 2007

    "There was a leak from above in the corridor outside my room which looked and smelled of Chlorine, which was unpleasant. Also i feel that guests shouldn't be charged for car parking." (97103266)

    Clean, well equiped room

  • 9/10 Colin ( Volwassen paar) 

    van Basingstoke , GB  op  11 december 2007

    "Well hidden, but very impressive modern hotel close to the river. Staff and service were excellent, and the accommodation quiet and comfortable. The bar seemed a bit pricey, but the food in the restaurant was good quality and value. Did not try the breakfast." (97808011)

    Centrally located, but in nice surroundings.

  • 9/10 Andrew ( Solo zakenreiziger) 

    van Binningen , CH  op  8 december 2007

    "Overall my stay was great. It would have been great to know if I had a room overlooking the colleges or the river Cam." (97143282)

    The design of the room was great. A welcome treat. The food was great in the restaurant and my guests (not staying in the hotel) were made very welcome indeed.

    No Setanta TV to watch a football match in the evening.

  • 10/10 Anonymous ( Ander) 

    op  3 oktober 2007

    beautiful room, very helpful and friendly staff. situation to Cambridge

    A little expensive

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