Best Western George Hotel, Norwich

10 Arlington Lane, Newmarket Road, Norwich, NR2 2DA
3   Hotel

Norwich hotel accommodation in the city centre, close to the Norfolk Broads and countryside. Bar, restaurant, conference, banqueting & wedding facilities are al... more

 

£ Kamers vanaf £50 per nacht
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7/10 Algemene classificatie

Categorie Gemiddelde Score
8/10 Check-in proces
7/10 Uw kamer
6/10 Werkzaamheid van facileiten / voorzieningen
8/10 Rust en reinheid in het hotel
6/10 Functioneren van het personeel
7/10 Algemene indruk
7/10 Algemene prijs/kwaliteitsverhouding
  • 3/10 Nigel ( Vriendengroep - volwassenen) 

    van Fleet , GB  op  15 september 2009

    "Poor not value for money" (108205893)

    Location was convenient

    There was no cold water in the basin room 22, a bottle was produced, which did not really help. BBC 1 did not work. The cooked breakfast was not available until 8am on Sunday so one of our party had to miss it due to an appointment, the other two people were ignored when trying to get breakfast and the blackpudding had to be requested separately even though the full cooked breakfast was ordered.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  20 augustus 2009

    "Good value for the money" (108937080)

    Very good quality food,pleasant staff,all I needed.

  • 3/10 Stephen ( Volwassen paar) 

    van Mold , GB  op  21 april 2009

    "We refused to stay, We got out of bed at midnight, left and drove home a total of 247 miles! Arriving back in Wales at 03:20. VERY UPSET WITH THE WHOLE EXPERIENCE. I will never again stay in a Best Western hotel!" (107364147)

    The bed was perhaps the MOST uncomfortable bed ever manufactured. The bed linen, although clean, had been laundered in something that made you skin very itchy! The hotel was extremely noisy with regard to loud music being played in the Bar

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Clifford ( Volwassen paar) 

    van Potters bar , GB  op  30 maart 2009

    "enjoyable would recommend friends " (107910559)

    Friedly hotel and staff good manager

  • 7/10 Ian ( Ander) 

    van Culverstone green , GB  op  26 januari 2009

    The quality of the evening meal was Excellent as was the service.

    Arrived for breakfast at 09:35 and advised that the breakfast Chef had gone home and could only have cereals. Appreciate that i was 5 mins late but some flexibilty would have been nice. However the person working the floor was kind enough to get me some smoked Salmon & toast which was enjoyable and appreciated. I booked a double Executive room and was given a twin room which was also not very Excutive. £15 was removed from my bill for this but i would have preferred to have been given the accodation that i booked.

  • 7/10 Jane ( Volwassen paar) 

    van Cobham , GB  op  29 december 2008

    "Overall, the hotel was adequate for our requirements. We would consider staying there again under similar circumstances i.e. for visiting family over the holidays when we just needed somewhere clean and quiet to sleep within walking distance of the city." (107389201)

    Room was comfortable and reasonably quiet. Breakfast was good with a reasonable choice, the cooked food was hot and well presented. Ample parking and easy to find.

    Bathroom needs a power shower, as the water pressure was virtually non existent. Very disappointing. Television needs replacing with a modern digital set to provide acceptable picture quality.

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  30 september 2008

    best hotel for a long time

  • 9/10 Anonymous ( Solo zakenreiziger) 

    op  7 augustus 2008

    "felt welcome and safe; food was really good" (107113821)

    easy to find; very quiet location

  • 9/10 Anonymous ( Groep collega's) 

    op  7 mei 2008

    "Staff great. nice location easy walk into town" (97847288)

    Staff Service was fantastic, breakfast was really really good.

    Bathroom was tired and ready for re-furb.

  • 9/10 Anonymous ( Volwassen paar) 

    op  26 maart 2008

    "in general a well run hotel and the one minor complaint was dealt with by the manager to our satisfaction. we would be very happy to stay again.9 out of 10." (97537758)

    clean and well furnished

    breakfast on the first morning of our stay was below standard

  • 9/10 David ( Jong paar) 

    van London , GB  op  19 december 2007

    "The hotel has friendly and helpful staff, the food was good and the accommodation was clean and well heated" (97838141)

    The accommadation was good, clean and well equiped

  • 7/10 Don ( Volwassen paar) 

    van Leicester , GB  op  22 november 2007

    "wifi did not work in room but OK in bar. bar and restaurant staff good. room a little dingy but clean and comfy." (97305474)

    situation

    room air freshener I found overpowering (smoking converted to non?)

  • 7/10 Anonymous ( Solo zakenreiziger) 

    op  12 juli 2007

    "Excellent friendly staff mean that i keep staying here on my visits to Norwich. Unfortunately the rooms are pretty grim, the bar area and restaurant are excellent but i dont think money has been spent on the accomodation in what looks like 50 years!" (99848368)

    Dirty and overly basic.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 3/10 Richard ( Volwassen paar) 

    van Woodbridge , GB  op  22 juni 2007

    The Bar kept good hours and the barman was very accommodating

    The fact that we were sent to a room that hadnt been serviced, the attitude of the reception staff,the overall cleanliness of the hotel,and the stale smell throughout the building.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Anonymous ( Ander) 

    op  16 juni 2007

    "Probably would liked to have been asked if able to cope with narrow, steep, stairs. As it happens, was no problem. Otherwise thought room clean,airy and comfortable if a little quaint." (99960691)

    Clean,comfortable and private.

    Room was in attic right at top of very steep, narrow stairs. If had been older or disabled, there is no way would have been able to cope. Also, passage to bathroom in the room was narrow and had large gap where some steps went down. Could have been dangerous for someone getting up in the night to use the toilet. (Room 211)

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Glen ( Volwassen paar) 

    van Gravesend , GB  op  3 oktober 2007

    "I would have like to have known that there were no smoking rooms here,as along with 25% of the population, we are smokers. The room was generally very tidy, but had a lot of cobwebs on the curtains and across the ceiling" (97223538)

    The staff were very friendly & efficient, the food was good.

    The cobwebs on the curtains, and the lack of a smoking room.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Christopher ( Volwassen paar) 

    van Stow on the wold , GB  op  30 september 2007

    "We arrived early evening after a long drive. The hotel was easy to find from the instructions on the booking slip.The hotel is located just outside of the Norwich inner ring road in a mainly residential area of older and well maintained buildings. Parking was adequate and close to the hotel. The reception was friendly and most helpful; especially concerning knowledge of the local area. The food was excellent and not overpriced. Food was served up by cheerful and efficient staff who coped especially well under pressure." (97945404)

    The accommodation was clean, not too cramped, warm and well serviced.

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 6/10 Vanessa ( Ander) 

    van Burnham on sea , United Kingdom;GB  op  9 mei 2007

    clean room and comfortable bed

    thin walls - noisy. dated and tatty bathroom suite, functional but in desperate need of refurbishment

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 7/10 Michael ( Volwassen paar) 

    van Ellon , GB  op  8 mei 2007

    "Should be specific about telephone charges in room ie how long a unit lasts. Reception did not know this. Strange that in listed building with leaded light windows had plastic flowers in vase." (99131988)

    style and location.Good staff.

    Rather small room.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 5/10 Anonymous ( Ander) 

    op  25 november 2006

    Room too hot and the room above was very noisy - creaking floorboards, running water etc.

    1 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 8/10 Anonymous ( Solo zakenreiziger) 

    op  23 maart 2007

    Central, easy to park

    The room wasn't very warm

    0 van de 1 personen vonden deze hotelbeoordeling nuttig:

  • 9/10 Richard ( Volwassen paar) 

    van Tunbridge wells , United Kingdom;GB  op  28 oktober 2006

    It was a comfortable hotel with very friendly staff

  • 5/10 Peter ( Volwassen paar) 

    van Bilston , United Kingdom;GB  op  18 oktober 2006

    "If you have other options take them even if they are slightly more expensive. I will not stop here again." (99456808)

    The room was only just big enough to fit the bed in. The matrass was so soft and sagging you felt as if you were on the floor, but woke with terrible back pain. The other guests were noisy, elephants walking to their rooms shouting instead of talking.

  • 7/10 Anonymous ( Solo vakantieganger) 

    op  15 september 2006

    Was clean & comfortable

    The decor is dated & a little tatty.

  • 5/10 Anonymous ( Groep collega's) 

    op  13 september 2006

    Close to city centre. Clean room. Good breakfast.

    Room was very small and cramped for the amount of money we paid. Checking in and out was made very stressful by an extremely angry receptionist!

  • 6/10 Anonymous ( Volwassen paar) 

    op  5 september 2006

    Easy car parking, reasonanble bar and restuarant.

  • 7/10 Anonymous ( Volwassen paar) 

    op  31 augustus 2006

    Food was excellent

    Room was too hot even though outside temperature was in the teens. Heating wasn't on but I think the room was above the kitchen.

  • 8/10 Louise ( Familie met jonge kinderen) 

    van Hook , United Kingdom;GB  op  17 augustus 2006

    "Room and breakfast were very good for an overnight stay and excellent value for money." (3304759778)

    We were given one of the cottage suites - double with en-suite. Room for one travel cot. Room was very nice and clean.

    N/A

  • 7/10 Julia ( Jong paar) 

    van Ipswich , United Kingdom;GB  op  20 juli 2006

    "Overall the hotel was clean and pleasent. The location is nice and reasonably quiet. The staff were helpful, some more so than others. The room that we were in didn't have air conditioning which would have been nice as the weather was hot during our stay. We found the breakfast times a little on the late side at the weekend and where we have found that some hotels in the past have been a litle more flexible, some of the staff gave the impression that they were unwilling to enquire whether it could be brought forward by a half hour or so. However on the last day of our stay, one staff member in particular went out of their way to accomadate us in providing an earlier breakfast which greatly appreciated." (2745953)

    Clean room, within walking distance of the event we were staying for

    Availability of breakfast times

  • 8/10 Anonymous ( Jong paar) 

    op  12 juli 2006

    Location was good easy parking and generally tidy accommodation

    Staff not all staff seemed approachable

  • 2/10 Paul ( Solo zakenreiziger) 

    van Hailsham , United Kingdom;GB  op  1 juli 2006

    "Checked in with no greeting, no milk and no coffee in room. Asked if all rooms smelt of damp and where dirty and he said all rooms are the same. No apologies for the state of it. In the morning waited 15 minutes to be asked what i wanted to eat and then when i asked for butter was given a half used butter dish from someone elses table! An utter disgrace." (3304801866)

    Nothing.

    It smelt, was dirty and hair and dust and dirt everywhere, no help from staff no milk in room for drink and an utter disregard for me as a client.

  • 9/10 Peter ( Familie met jonge kinderen) 

    van Wellingborough , United Kingdom;GB  op  29 juni 2006

    "the staff were very pleasant and efficient. Food in the restaurant was excellent and good value. Room was good although once a cot was installed, there was not a lot of room to move around hence my view that the room was a little on the expensive side. There was a wedding reception on one of the nights - once we shut our room door though we heard nothing. Overall we enjoyed our stay and would thoroughly recommend the hotel." (3304882884)

    Wellequipped and in a quiet corner of the hotel

    A little cramped with a cot installed

  • 9/10 Anonymous ( Solo vakantieganger) 

    op  30 mei 2006

    "I am 81 years old and so I am old fashioned but, I felt the evening meals were rather pretentious.e.g something on a bed of couscous and vegetables Al Dente (which for me means half cooked ) also every night there was something which I presume was a vegetarian dish but I could not understand a word of it.It would have been nice to have had at least one basic choice such as roast meat an two veg." (3304365950)

  • 7/10 Anonymous ( Jong paar) 

    op  7 mei 2006

    Close to town centre

    Restricted times for bar meals and room service

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